Trackon Couriers Complaints & Reviews

My name is Vivekanandhan from FOI Systems pvt ltd Bangalore. we have send one courier on 25-OCT-2018 to Jammu location and still they have not delivered. I called them many times and no response and saying different story. Regards, Vivek Mobile: [protected]

Trackon Couriers Pvt. Ltd
AWB - [protected]

Please arrange to deliver the above said docket/parcel which is lying in ambala hub. We have taken every step for the delivery of parcel but all gone vain.
So please check the status shipper number [protected] which is booked from delhi to ambala on dated 2/11/2018 and arrange for the delivery of the same under noted address ;ratnasagar herbals pvt. Ltd. Mohra dukheri road, mohra, ambala cantt.133004 phone/mobile number [protected]. We shall be thank full to you.

I had booked a parcel worth rs 1500 from nagrota bagwan kangra himachal pradesh to first cry.com warehouse no 19, gate 53/1 village kuruli, chakan, pune maharashtra. However the said parcel is lying at chakan since 2/11/2018 and not deliver ed. I have contacted trackon customer service at delhi, chandigarh and chakan. But they are not helping. I have even requested the chakan guy to return parcel to origin if you cannot deliver it. However everything has fallen into deaf ears. This is my email to them.
"kindly update the status of awb no [protected] and send the proof of delivery as my merchant refund is stuck up because of proof of delivery. Consignment was booked from nagrota bagwan h. P. On dated 29/10/2018 for the following address

Firstcry.com, warehouse no.19, gate no.53/1, near vijay logistics, village kuruli, chakan pune maharashtra india 410501

Kindly supply the proof of delivery within 15 days from this notice failing which i shall be forced to submit a consumer court complaint. Kindly consider this as notice. My consumer complaint no with telephonic helpline is t284004. I shall be highly obliged
Thanks"
Kindly help me out as i had shipped return order to first cry.com and my refund is stuck up with them

Can you please tell me what should i do if you are not delivering a product even if it has reached bhopal 10 days ago? It was supposed to be someone's b'day gift and you people don't care about keeping a customer care helpline! I can't even contact someone not you people believe in informing customers that you aren't able to deliver. If you people can bring a product from delhi to bhopal then what's the problem in delivering within same city, even if it's bit far. You guys expect the delivery location to be next door. Many courier services have delivered a lot of times before at my pincode except you.
At least get the basic marketing concept of customer care. Highly disappointed!!!

Trackon currier prime बूकिंग (Consignment number[protected] बोकारो स्टील सिटी से वडोदरा very-very important documents (Address — pallavi a-5 404, siddharth samanyay - 1, chhani main road near - baroda roses nurseryand sbi chhani branch, nizampura, navi ashapuri ramwadi vadodara gujarat - 390024) | currier किसको दिया गया पता नहीं लग रहा है,??? सबसे महत्वपूर्ण है कि बोकारो स्टील सिटी से रांची होते हुए कूरियर 31 अक्तूबर की रात में बंबई पहुँच जाता है (आप ही के ट्रैक रिकॉर्ड के अनुसार) : —
Consignment no: 9298766

Status date
Delivered with signature (Received by:-:) 05 nov 2018 13:10:59
Sent for delivery 05 nov 2018 11:00:52
Arrived at vadodara-baroda 05 nov 2018 09:57:54
Forwarded for vadodara-baroda 05 nov 2018 09:45:22
Arrived at mumbai ro-mumbai 05 nov 2018 09:44:56
Forwarded for mumbai ro-mumbai 31 oct 2018 15:18:33
Arrived at ranchi-ranchi 31 oct 2018 15:17:38
Forwarded for ranchi-ranchi 31 oct 2018 13:40:23
Arrived at bokaro-bokaro 31 oct 2018 13:39:21
Booked at bokaro branch-bokaro 31 oct 2018 13:39:18

पर 5-11-18 तक वो बंबई में पड़ा रहता है???

Delivery 05-11-18 को track record में दिखा रहा है पर अभी भी पता नहीं लग रहा है कि वो जरूरी डॉक्युमेंट्स वाला कुरियर किसे डिलीवर किया गया है : — मैं 02-11-18 से ही प्रयास कर रहा हूँ पर वडोदरा में नजदीकी trackon कूरियर वाले न फोन उठाते हैं न ही मेल पर जवाब देते हैं — ये ग्रुप शायद just dial.com वालों का है — वडोदरा के नजदीकी सेंटर chhani और alkapuri पर भी कोई फोन ही नहीं उठाता है : —

Dr. Ashok kumar tiwari, watts app no.- [protected], id — dr. [protected]@gmail.com

Dear trackon,
My shipment awb no. [protected], shipped on 2nd nov 2018 from mumbai bhiwandi, but today is 10th nov and still didn't delivered the shipment. Showing delivering by noida hub from last 4 days, also noida hub team not picking any call from last 4 days. That parcel should delivered at mahle behr company greater noida. That parcel is too urgent to receive in 4 days but today is 9th day.

My courier is damaged and my items like kaju pista cakes are misplaced my daughters pencil box n colour box us damaged all the other things like walnut raw sweets chuare are in open position with mixed with lots of dust this kind of service u r providing to ur customers it is better to shut down ur courier service and the courier is not sent on time #

Pls. note that Track on courier has feeded status of their docket No. [protected] dt: 29.10.18 as out for delivery on 06.11.18 but till now date material has not delivered by them nor they had respond over their contact no.
Pls. immediate arrange to deliver the same to Arisht Spinning Mills. Baddi and ask them to take the call first. Because we are your customer and want service quickly.

Never use this degraded courier company. First of all there customer care number is never received and they will answer once in twenty attempted calls and after that they will simply ignore the call and never answer the call, due to this courier service I got very delayed document and they simply refused to deliver the package at my door step they said they don't have men so come and collect it when I went there that office was closed for two hours they made me wait.pathetic service and never would recommend this courier service .

I had sent a courier on 1st Nov 2018 from Chandigarh to Gurugram but till date it has not been delivered. The POD number is : [protected].
Really fed up with Trackon Courier as there is no response from the customer care and people are just enjoying holidays. It seems that all the employees have taken mass leave and not bothered to deliver.
If I had sent a person on foot he would also have reached in 3 to 4 days.Really a very sorry state of affairs sorry I sent through Trackon Courier

Regards

I.P.Singh
[protected]

My consignment was shipped on 27th october 2018 and it has to arrive at trainee hostel-1. It arrived at bokaro branch on 3rd of november. On 5th i made a call to bokaro branch for delivery and it was promised that it will be delivered the same day. On 6th i made 3 calls and again they promised but didn't deliver. Today is 9th and still, i don't when i will get my product. This is the worst service i have ever experienced by such a good courier company. Track id= [protected]

Hi

I would like to highlight that trackon gurgaon branch has most pathetic service

2 of my parcel were received in gurgaon hub on 31st oct n 2nd november respectively but none delivered to my client..

Even after regular follow up on mobile no -+[protected]. No one responded and even after sending my driver to personally collect them
They denied to give parcel saying they don’t have workers..

Now simply i want refund on the actual cost of the product as those were diwali items

[protected]– booked on 30th october
[protected]-booked on 1st november

Thanks
Prity vini
M-[protected]

I had booked a parcel through one Koshur bazaar which deliver through Trackon courier. Although, I paid extra for on time delivery by prime/express service at Pune, I got a call today from [protected] to collect it myself from Mangalwar peth office, Pune else it will be delivered on Monday ie 12, Nov 18. I had booked the parcel on Nov 5, 2018. Agony is that they have switched off their phones as I am trying to get it myself. My Koshur bazaar consignment and Trackon no are 3310 and 9403236

I have to receive a courier and itz kinda emergency. I have called the customer care and they told that the courier is in the senders place only and itz been 5days. N now m calling again but they are not responding. They told me that they have filled a complaint for it but till now their is no response or progress. Such a waste of money. I would recommend no one to use trackon courier. They only know to fool people fraud courier service. By using postal it would have been 1000 times better option than this. No customer is happy with u service you people only know how to lie and misuse us. I will never ever use nor i will recommend some1 to use it.

Worst service ever.. I courier from kurukshetra to kolkata with track num [protected] on 31st october 2018 for diwali.. Today is 6 nov.. Till date courier is not delivered.. Even kurukshetra trackon employees behave so weird.. And cut the phone without listening us and then blocked the number.. Courier has cloths and sweets... I have never seen this type of worst. Service.. Highly disappointed

This is regarding my shipment in dharamshala (Hp)... My courier has reached the station on 31 oct and today is5nov but still the product is not delivered... Have made multiple calls since morning and was told that they don't have delivery boy so asked us to pick up the parcel from the office itself... After telling them that it's not possible they told that they will make the delivery by even now they haven't done so and have updated their consignment details as delivered with signature... Highly disappointed... Won't ever trust this courier service again

[protected]
This was supposed to go at

Mobile casino
Shop no 1 near pakodewala telipura sitabuldi nagpur...
M — [protected]

But has reached agartala.. The branch says that it's at the right address... Even if i'm at fault then i'm just asking for the signature and no. Who received it.
I'm a regular customer and ship 5 packets daily on an avg. I won't be able to do my business with this kind of services. It was booked on 16 oct and today 5th nov.. I have been coordinating with my branch owner but he cudnt do anything.... It's a request atleast provide me with details where is it so that i can send for reship at right address... The branch of agartala is so ignorant and does not feel like helping doesn't not pick calls... Is this the way a courier service should work! I need a help urgently.. It consists of 6 phonecovers and il be at a high loss if the packet gets mis placed pls help me 😭

It was shipped since 26th october. Till now i didnt get my product. No one is receiving my call. Neither helping me out despite of calling in their customer care and doing a complaint against them. When will i get my parcel i really dont know or whether i will receive it or not that also o dont know.

My courier was booked from trackon courier service on[protected], and it arrived at my location on[protected], next day i called them to gave me my parcel they told me to come and collect it, i refused and told them that they are supposed to deliver the parcel at door-step that's why it's called 'home delivery' and they hanged up the call. On 31of october a service provider from trackon courier service named 'mr. Nikku singh rajput' called me the about my parcel. He told me that my location is some sort of odd type so their service would take some time and asked for another three days and promised to deliver it by saturday, 3rd of november i. E yesterday, and when i called him yesterday about my package, he told me that "aapka package to return ho gya hai aur yha aa gya hai delhi waps" which i don't know why. Then i argued a lot to him and he again promised me to deliver it by monday 5th of november and also that he is sending it through prime service, but when i called him again for asking the tracking id of the prime shipment, he just rudely replied that "milna hoga to monday ko mil jayega wrna holiday (Deepawali) ke baad milega",. Now i don't need my parcel anymore, 15 days are lot of time i had wasted. I need my money back.
My earlier tracking id was: [protected]

We have made courier of important items on 31.10.18 for delhi vide [protected]. It was assured that it will reach on 01.11.18 and for that they charged rs 900/- but tracking of today shows it lying in vasant kunj delhi from 01.11.18. It was to reach latest by 02.11.18 but not. On local contact they also not responding well and gave a non functional number of delhi as [protected]. After paying high amount we are not receiving assured service which is a bad practice for your company.
Please look into it for urgent delivery.