Trackon Couriers Complaints & Reviews

Hi,

I have a parcel, which got in "navi mumbai" on 16th of oct, 2018.
As i live in "airoli", i have give them a call at 1:40 pm on 17th oct, 2018. And the person who picked up the call, told he doesn't have it. You are advised to call the "juhi nagar" office.
I did the same, called the at 1:48 pm on 17th oct, 2018. Very first thing that happened, a lady picked up the call and she was speaking in marathi. What i think only those who are permanent residents or are staying in maharashtra from bit long are able to understand marathi.
So my first complaint is, national language should be used that is hindi instead of marathi.

Second issue is she haven't attended me well. Her attitude was very wrong which is not bearable.

I am giving you the numbers both of the airoli branch and juhi nagar branch which i got from the airoli branch attendant.

Airoli :- [protected]
Juhi nagar :- [protected]

Please look into it as soon as possible. Otherwise i need to reach out to the higher authorities.

In case of any queries feel free to contact me. My contact details are as such :-

Name :- vivek singla
Number :- [protected]
Email address :- [protected]@gmail.com

Parcel number :- 9018775

Dear Sir,

Reference my courier tracker no [protected] was delivered by West Patel nager delivery man to unknown person and close the call. After follow up with them there will be no satisfactory reply only ask to we will check the parcel.

A consignment no. [protected] has not been delivered at address kanjhawala road, pooth kalan, maharaja complex, patanjali store near brahm shakti hospital. It has been sent by jaspreet singh to madhav setia on 9/10/2018 or 8/10/2018.
It contains very important medicines of a patient. Kindly send this parcel to the above mentioned address as soon as possible.

Please track my order. Its been second time my courier has been misplaced. I want an immediate action or else will start complaining against you guys on twitter. Its been high time neighter you guys pic the call or answer about the couriers.

If you cant handle things you please shut down the company.

Tracking ids are

[protected]
[protected]

Because of your pathetic service i will make sure neigther mine or anyone elses clients slipps or face issue

The product was hand over to this courier service on 7th of October in Mumbai and the destination was Odisha. It was assured by the courier company that it will be delivered by 10 of October, however it is 16 of October and the product is still undelivered. No proper communication or response is given by the courier service provider. Tried reaching the company but no relevant answer from them. Worst service provider

I have ordered clothes from safe shop on 17th of september they despatch order by trackon courier but till this day i haven't received any order. If in case of any issue of address they should call me for details but they didn't. Can you please solve my issue as soon as possible.

I order 7 stationary items from statmo.in site order no#19044 on 9 oct 2018. They shipped order through trackon couriers tracking number:[protected] and the delivery agent number [protected], i received the parcel in broken condition and 2 items out of 7 are missing, i want refund of those 2 items or who is guilty in this case i want strict action on them i requested to solve my problem as soon as possible. I already mail statmo.in site and trackon couriers but didnt get any response till yet plz kindly solved my problem

Dear sir we are booking one c/nt 6/10/2018, c/nt No [protected] .pune, today 12/10/2018, 6 day's thise c/nt is very urgent please make delever

To
Tyhyssenkrupp Elevator india private limited
# A23, MIDC, Chakan, Phase -2, VIllage Kalumbre, Tlluka Khed, district PUNE-410501,

pleace deleverd thise c/nt,

once again request you

I have sent one box weighing 2.6 kgs to mr amit kumar royat howrah on 6th oct. The parcel was delivered empty. Valuable content - 1 shirt, 3 women ethinic garments, 1 purse worth rs 6300 was missing.
The person delivered at howrah has acknowledges that the parcel during delivery was not having any weight & empty.
The parcel has been collected at my residence surat by mr. Deepeshwhose details are as under :
Mr deepesh
(M) [protected]
Trackon courier pvt ltd
Shop no - ug 1a, royal arcade
Behind vijay sales near reliance township
Opp vasudev appartment
Dumas road - piplod
Surat

Pod number [protected] from gurgaon to surat on 3rd october 2018 not yet delivered and no status has been updated on site. I want to know where my parcel is.. Is trackon upto stealing things now. Customer care has failed to provide the support. Such an unprofessional behaviour.in case of any issue the company should have informed me so that corrective action cam be taken.
I need the answer. Call me at [protected]

This is the worst courier company. The company official of shrirampur branch west bengal has used abusive languages while i was complaining against late delivery and the lies they had said about the delivery. The official no. Of shrirampur hub is always switched off and the other no. Provided by the head official uses bad language and rough behaviour for us. They need to be strictly penalised for this kind of service and yes that officials no. Is [protected]. This company don't even know how to talk to people and there service is extremely poor. I requested them to deliver my package on 11th september as they received my parcel on the morning on the same day and they said they ll surely do by the evening and while complaining in the evening the offical had a very bad behaviour towards me and this was not the first time previous 2 incidents were also the same.. Please tell them to learn humanity first.

Hi I have regular work with Trackon and have a tie up with them in Kolkata for regular dispatch of goods, I cl for all my goods via Trackon and get all my goods delivered via Trackon with a monthly wt of atleast 80 90 kgs ...but Iam terribly dissapointed with the service. One parcel of mine which reached Kolkata on Saturday the 6th of October package no.[protected] but got delivered to me yesterday and that also I had to go pick it from the hub 30 mins away from my house. Which is ridiculous as I shouldnt be paying for the service if I havto do this . On top of that Ur staff never picks the phone and they are highly rude and incompetent. The second package which I sent to Noida [protected] reached Noida on the 4th of October and they didn't deliver it until today 9th October and when my client kept calling them they didn't answer the phone and when they did everytime they said they hey would deliver it that day or the next day maximum. After that when she recieved the package it was torn and in a horrible condition and my goods inside were damaged for which she has sent me the pictures which I can send u. It was handled horribly .why should my package be torn and damaged . I haven't faced this with any other courier .and who will pay for the loss?? The service is horrible with Trackon and I can't keep having my clients complain like this and keep incurring loss everytime due to the horrible work ethic of Trackon and their severe incompetence

Hi,
I have to received a courier from delhi it is couriered on 04-oct-18 to bangalore. Today 9-oct but not received. Since 3days it is in bangalore only. I called to madiwala office number ([protected]) one lady spoke to me. She was spoken very irresponsible to me which is not good. She said dont ask any details am disconnecting the call & disconnected the call. She did not said any details. Please take a action on her and ready to make a case on your company and on her also.

Please do the needful am waiting for your response.

Regards
Vijay kumar
[protected]

My consignment num is-[protected] we has booked this 7 oct-2018 but untill it's not delivered. And its delivered time is 24 hours to 48 hours last. We are not paying paper. We are paying money. Why untill consingment untill not delivered. Some people send emergency document but your courier company take to much time.
Delivered my consignment asap. It's very urgent documents.

Dear sir I have sent my company important file with your courier date 01/09/2018 but not recive I will call your customers care not resolve this matter please help me . This is a urgent dacument. My career will be loss please provide my doc
Pod no. [protected]

The courier guy came to deliver our parcel but ran away without delivering n since then his phone is switched off... His number is
‭[protected]‬.

This is an urgent courier which needed to be delivered today itself and while booking we were assured security and timely delivery...

This is really not acceptable as some parcels are too urgent n that is why we are charged higher amounts... Plz look into this matter and revert asap...
Consignment no.: 8980329

Divvya
[protected]

Please kindly pay attention that my parcel tracking no. [protected] has not been delivered yet!! And they are not picking up my call and they are not giving my parcel. As on 5 oct is reached there. Please slove my problem as soon as possible! Its a requisite. Im really getting so disturb by this!! Please slove problem, they are not supporrting in anyway pleaseeee

Sir, no male is present at home and courier boy whose no is [protected] is denying to reach the given address and behaving rudely. U r requested to take necessary action against him. When i said i want to talk to your senior he just replied i m the owner. It is my request to you first u tell him to behave properly and people does courier for comfort. Immediately talk to her and resolve my issues.

Hi trakon my sel[censored]ddalok.in coochbehar. West bengal. My courier in move chandigarh to coochbehar. Consiment are start on 29/09/18. And reached in coochbehar. 04/10/18. My consignment number is [protected]. After 4days reached to coochbehar till i am not getting my consignment. It is very poor sarvice as a courier service. I am not happy for this. This is very good consignment for my end. But you are focused about this how to important for customers end. It's really shameful.

It's being around 8 days to get my courier which was sent within 50 km around.. Why you guys don't give any value to the customer... The most important thing to be there for a courier service is on time delivery... You are the worst in this!! Never use this in my life !