Trackon Couriers Complaints & Reviews

Shipment containing rakhis were send from chandigarh to bangalore on 18th August, 2018. Tracking details for same shows it as delivered on 21st August, 2018.

But the receiver didn't get the shipment. We tried calling bangalore delivery office multiple times but no one ever picked up the call. We also kept on calling customer care contact number ([protected]) since 24th august as rakhi was on 26th august. They just kept on saying that they will tell within a day but we never got a call back.

After 1 wk, we again called back and the person told that the image of proof of delivery has been uploaded on site. on checking it, we noticed that the signature of receiver was not ours and we informed the customer care person the same. He told that he will get back to us but we never got the call back.

Kindly look into the matter and provide details of the courier person who attempted the delivery that day.

Snapshot of delivery sheet is available at this link:
http://trackoncourier.com/showimage.aspx?consno=[protected]

Please feel free to call at:
Rajat ([protected])
Thanks

I have send a parcel from track on courier on 4th september from moga (Punjab) to nagpur(Maharashtra). It is 12 september but till now i haven't receive my parcel. On inquiring from the Sender, I was told that the destination area is far away so there is courier service only once in a week.

it seems to be totally rubbish and unprofessionl behaviour. I have read comments about this courier service also, All of them were complaining about the service but i thought to give i a one chance.

now i have reached to a decision. This courier service is toally ###. I want my parcel within one day otherwise i am going o take strict action against you
my track no is [protected]

Tracking no. - 8988149

It is highly re grating to you that my consignment has not been delivered at destination address on time. It was booked urgent documents (Govt. Tender) from new delhi dated 05/09/2018 to bhubaneswar through prime track but still my consignment not delivered and your customer care delhi and bhubaneswar hub customer care representative are not giving proper response regarding our courier.
Kindly resolve the same asap...

Thanks,
Arun kumar
Freelance services
Mob. [protected]

My consignment no.[protected]. It is in Kolkata on 8th sept but I did not get. last updated status on 8th sept.What are you doing?Please deliver the parcel as soon as possible. It's urgent.

Dear sir,

Our parcel no.-[protected] booked from delhi to nautanwa (Gorakhpur) and its went to dehradun.

Please send the above parcel at gorakhpur.

Thanks and regards-

Deenanath sahani
Purvanchal solar power corporation
168, baikunthpur, post-ratanpur,
Tahsil-nautanwa, district-maharajganj (Up) pin-273164
Mob - +91 [protected], [protected]

I am expecting a parcel from Jaipur.. Parcel no. [protected] Dt 4 Sep 2018
To Pune...till date no one has delivered it
..neither they are avbl on any no. Contact no of Pune office us busy full day. I want to lodge a complaint

On 04.09.2018 i habe bookes an consignmnt contains cols chain item from vijayawada to cuttack under doc no [protected] to m s pharma, but till date it has not been delivered which containd cold chain medicines which with stand temp. Upto 72 hours maximum. When we have contacted visakhapatnam office they are answer less. So kindly take immidiate action regarding and in case party reject the consignment the stocks you will be held responsible for all losses which we occur. We heard a lot about trackon service but here in my case u are failed 100 % beacause even after 7 days of booking the consignment it has not reached the destination

Siddhi vinayak suits
City plaza complex, near shani mandir
Narnaul (123001)

Manager at siddhi vinayak suits,
Subject :-this complaint is regarding about bad behaviour of delivery man of "trackon" courier services.

Today, the delivery man who is also the owner of this branch at narnaul came at my place to deliver my parcel.
But when i asked him to deliver it at my doorstep of the shop, he denied.
I requested him very politely that please deliver it at exact given address but he denied that.
He also behaved very rude with me.
Then he cancelled my parcel and passed the wrong information that i denied to take the parcel.
I want that trackon courier take this seriously and they should have to take an appropriate action against the boy.
The name of the boy is omprakash and his contact no. Is [protected].

Please take a strict action as soon as possible and also i want my parcel.

I have booked my parcel through tracking nd it's my frst experience which is very bad... So pathetic service u guys seving.. Am very upset about my parcel
Now i need my parcel at any cost..
No customer care we're responding in patna. And not a proper tracking details they we're giving..
If this is the service u r giving thn i'll request to the authority to cancel their licence permanently...
I need my parcel at any cost
My tracking no is [protected]

My consignment arrived in pune 3 days ago, no one has tried to deliver it. The phone nos. ([protected]/26/27) are not reachable. I found one other no. ([protected]) but this person doesn't answer his phone he leaves the phone ringing for the first couple of times, then blocks your mobile number. Moreover, their website has a complaint section which doesn't work.

This has been a very frustrating experience for me. If i do not receive the package today i will look into filing a complaint in consumer court.

Parcel with tracking number AWB [protected] reached the mahboobnagar branch office of trackon couriers on 6th September. I was not notified about this. After I tacked the parcel and called the courier service they told that our location is out of their service area. In fact I stay at Svs medical college and we get plenty of parcels everyday from various couriers. I agreed to collect the parcel personally and asked of the store was open on Sunday and he said yes but I called many times he did not pick up. When I called again on Monday he picked up the 4th time and was very rude and in spite of me telling that I'm a doctor he did not have the courtesy to give minimum respect. I want to lodge a complaint against that person so that the next one would not face a similar issue.

Hello, my product got delay...tracking number [protected] please send as soon as possible to same address which is provided on parcel. Before dispatching contact [protected] or [protected].

Product should be deliver to
M.archana
H:no:11-6-186, ph-401, Bhargavi homes, syndicate bank colony, sarrornagar.
Near pochamma temple.hyd.telagna-500035.

While tracking my parcel under tracking number [protected] i called the number provided on the tracking page [protected] and the call was answered by a very very rude and unprofessional person named mr prabhakar. I asked him the status of the delivery of my parcel and he asked my name and delivery address and started laughing without any reason. I then asked for the courier boys number to which he stated "number nahi milega" and said " mujhe sab pata hai delivery kab aur kahan honi hai and said courier boy the phone kharab hai isliye number nahi milega. I asked him how will teh courier boy attempt deliveries without a phone. He said main trackon the malik hoon aur yahan aisa hi hota hai. He also said jahan complaint karni hai karlo.

Track no. [protected]
My package is used to be deliver at mumbai, mumbai andheri branch receives package on 24.08.2018. They didn't redpond to it, even they do not call on phone no. Written on package. Such a bad behaviour after 3 days they send parcel to another branch.. From where it was send back to delhi headoffice, and now the parcel is in delhi for 20 days..
If you dont want to deliver your parcels, if you cant handel it then stop your company
At least don't do such kind of responces

The phone no. Of party is written on packet with written "call the party"... Even than you did not call to person

Do you have any idea what are you doing to coustomers... 😡😡

My courier was showing 'out for delivery' since yesterday. For this i hadn't received any communication. Today when i called they took my complaint but post that they say that my area in hyderabad in serviceable. This is ridiculous that while taking the courier from ranchi they didn't have any knowledge of that. Numbers not reachable. Heights of irresponsible behavior.

On speaking to the point of contact, she tells me to travel for another 6-7 kms to take the courier. I am really pissed of this behavior. Kindly resolve the same asap

Dear sir

Tracking id - [protected]

It is highly re grating to you that my consignment has not been delivered at destination address. It was booked from vyara-surat dated16/08/2018 to hyderabad but still my consignment not delivered and your customer care, surat hub, hyderabad hub even delhi office customer care representative are not giving proper response regarding our courier.
Some times they say our consignment has been delivered and some time they say my consignment are return from hyderabad to surat. Message are not cleared from your trackon representative.

So you are requested to please delivered my consignment to destination address and we dont want to return this.

Regards
Deepali dangra
[protected]

Dear sir,
Trackon couriers is big courier but now in days we are facing much problems because my documents missing. Your organisation any candidate not listen my problems. We are last five days round and contact your office but they behave our candidate very rude. My documents book on date 07/08/2018 from mumbai docket no [protected]. Please check this problem and resolve.

Dear trackon team
I ekta sharma booked a courier from your tutu branch near shimla on 12/01/2018 to amhedabad bearing tracking number;- [protected]
Now as i am filing a case against amazon service because they have not refunded my amount till now and for that i am in a need of tracking history and a proof of receiving by them from your side
Hope you will reply me soon
Your valuable customer
Capt. Ekta sharma
[protected], [protected]

Please refer the attached docket no [protected] still which is not delivered even after no of reminders.

This not only with this document other three consignment are also pending with them since booked from 23rd/24th/25th August. We have made official complaint through their booking point but no response.

I want to complain about delivery of my courier my friend send me courier to Fatehabad dist Haryana but they return it without inform me they didn’t call me to tell me that my courier is in Fatehabad or they didn’t deliver it to my house even is this a way i call them yesterday to ask them that is there any courier on my name there but they said there is nothing with this name