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Trackon Couriers Complaints & Reviews

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Updated: Jun 16, 2025
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Trackon Couriers reviews & complaints page 12

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M
Meme And Earn
Aug 10, 2022
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Address: Pune

I had shipped food items from trackon couriers from jogbani Bihar to Pune Maharashtra and I was told that the order will be delivered within 4 days but it has been more than 12 days and there is no update in the order. The delivery guy had updated that he try to contact but there is no call or evidence that he has visited the residence. I've been trying to call more than 70 80 times in the local customer service as well as the Pune head office as well as the jogbani head office, this is the worst courier service that have ever received there is no update regarding where is the parcel, the head office wear in Pune I have been in contact with Mr Rahul sakat, who is head of incharge in Pune, but he just gives promising that it will be delivered to day tomorrow but it's been more than 3 days since I have been trying to contact him but there is still no update of where the parcel is. The items in the partial are food and it is not to be kept in the parcel for more than 5 days so if and when I will receive the parcel the parcel will be in the damage condition and still they are not even trying to deliver it.

This is a fraud courier and don't use it this types of activities should be strictly monitor and action should be taken against the company and as well as a delivery partners and the manager.

The customer service is very rude and have no update or idea of what is happening.
Trackon Couriers customer support has been notified about the posted complaint.
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    M
    Meme And Earn
    Aug 10, 2022
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    Address: Pune

    I had shipped food items from trackon couriers from jogbani Bihar to Pune Maharashtra and I was told that the order will be delivered within 4 days but it has been more than 12 days and there is no update in the order. The delivery guy is has updated that he try to contact but there is no call or evidence that he has visited the residence. I've been trying to call more than 70 80 times in the local customer service as well as the Pune head office as well as the jogbani head office, this is the worst courier service that have ever received there is no update regarding where is the parcel, the head office wear in Pune I have been in contact with Mr Rahul sakat, who is head of dragon in Pune but he just gives promising that it will be delivered to day tomorrow but it's been more than 3 days since I have been trying to contact him but there is still no update of where the parcel is. The items in the partial are food and it is not to be kept in the parcel for more than 5 days so if and when I will receive the parcel the parcel will be in the damage condition and still they are not even trying to deliver it.

    This is a fraud courier and don't use it this types of activities should be strictly monitor and action should be taken against the company and as well as a delivery partners and the manager.

    The customer service is very rude and have no update or idea of what is happening.
    Trackon Couriers customer support has been notified about the posted complaint.
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      S
      shreyasharmaaug
      from Delhi, Delhi
      Aug 10, 2022
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      Address: Sector-3, Dwarka, Delhi

      I am Shreya. I had posted a package from Delhi to Hisar (Guru Jambheshwar University) on 01.08.2022. According to tracking, it reached the destination on 02.08.2022. But, the package was delivered on 10.08.2022. I don't get that if the package reached the destination on 02.08, what took it too long to deliver the package for 8 days.
      Tracking ID: [protected].
      Trackon Couriers customer support has been notified about the posted complaint.
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        A
        AyshiAA
        from DEHRADUN, Uttarakhand
        Aug 10, 2022
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        Courier not delivered on time.
        charge extra money
        Told ne to come half way to recieve my courier
        block no.'s
        switch off numbers
        unresponsive and rude
        Trackon Couriers customer support has been notified about the posted complaint.
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          M
          Mandy Singh123
          Aug 9, 2022
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          My trackon courier [protected] is stuck to Dehra gopipur Distt Kangra. This courier is not delivered to my address.Also delivery agent is not co-operate with me. I request to resolve my problem in stipulated time. My actual address is OM PRAKASH Vill- Bhaterh, P.O - Bilaspur, Teh- Haripur, District - Kangra, Himachal Pradesh.
          Trackon Couriers customer support has been notified about the posted complaint.
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            N
            Niket Chudgar
            Aug 9, 2022
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            Address: 3, Ramnagar society, Near dudheswar society,Ajwa Road

            My pan card is stuck in delivery, delivery boy not answering the call.my tracking ID is[protected].
            Trackon Couriers customer support has been notified about the posted complaint.
            Thank you for contacting Protean (formerly NSDL e-Gov). We request you to submit your query along with required details at https://bit.ly/3zjuUKm or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
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              M
              Mahesh111989
              from Pune, Maharashtra
              Aug 9, 2022
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              Address: 411009

              AWB :[protected]
              Its been a month and I still haven't received the pan card yet.

              On 5/8/2022- I checked status on tracon website, it was showing
              arrived on 20/7/22- it is arrived in nearest destination. so i contacted customer care and raised complaint and i got complaint no. Also i visited Trackon office, but office staff not provided proper information and behavior of staff is not polite.

              On 8/8/2022 - I received a message from Trackon saying your courier has been delivered with a signature. I still haven't received my Pan Card courier from Trackon.

              This is total harassment of the customer. Deliver my courier as soon as possible.
              Trackon Couriers customer support has been notified about the posted complaint.
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                M
                Madhusudan471
                Aug 8, 2022
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                I am Madhu Sudan Sharma my contact number is [protected] and courier reference no. Is [protected] my parcel submission date is 2 August 2022 nd today is 8 August 2022 parcel is not deliver and if I contact the helpline no. Response is totally unsatisfied then I contact the local helpline no. Your delivery boy is saying khud aake le jao courier. Very bad Experience with track on courier . Why r u create customer Harrasment if your delivery time is not correct
                +1 photos
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                  B
                  BoneyP
                  Aug 7, 2022
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                  I had been given an application for pancard.It was told that it will be delivered within 2 weeks.When I checked the status of application it says that it had been couriered with a tracking number. When I checked the site of the courier partner with the tracking number it says that the customer is out of station and it had been returned to Mumbai. They have not contacted me for its delivery. Without contacting me they had returned my pancard.
                  +1 photos
                  Trackon Couriers customer support has been notified about the posted complaint.
                  Thank you for contacting Protean (formerly NSDL e-Gov). We request you to submit your query along with required details at https://bit.ly/3zjuUKm or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
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                    G
                    Gophinathb
                    from Tirupur, Tamil Nadu
                    Aug 7, 2022
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                    Address: Tirupur, Tamil Nadu

                    Ref # Airway bill no.[protected].
                    Delivery person Pandiyan: [protected].
                    This delivery person has asked additional delivery charges to delivery the pan card original document and told us to comply to them if we don't pay we must pick up our parcel. Have asked his senior number to cross check the charges.. he refused to provide the details. He snatched the pan card cover and went.
                    Trackon Couriers customer support has been notified about the posted complaint.
                    Thank you for contacting Protean (formerly NSDL e-Gov). We request you to submit your query along with required details at https://bit.ly/3zjuUKm or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
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                      E
                      earthling92
                      from Namakkal, Tamil Nadu
                      Aug 6, 2022
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                      Address: Namakkal Tamilnadu

                      Tracking status says the item (PAN card) was delivered on 5.8.2022. But I have not received it yet. No delivery agent so far has called or came by. I've tried all avenues of complaint. Submitted a complaint form on their site only to get SMS reply 'Item delivered on 5.8.2022'. Customer care numbers keep ringing forever.
                      Aug 11, 2022
                      Complaint marked as Resolved 
                      PAN got delivered today (11.8.2022). I guess they just mark delivered to keep within their targets or whatever and then deliver the item at a later time per their convenience.
                      Trackon Couriers customer support has been notified about the posted complaint.
                      Thank you for contacting Protean (formerly NSDL e-Gov). We request you to submit your query along with required details at https://bit.ly/3zjuUKm or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
                      as per trackon courier status pan card deliver, but till date i m not received pan through trackon courier service.
                      and trackon courier employee not support to me.

                      my consumer no. is[protected]
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                        N
                        nanu goyal
                        from Moga, Punjab
                        Aug 6, 2022
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                        Address: dalip singh jagjit singh bricks company ghal kalan moga

                        Sir my doc no is [protected] date 30.7.22. ludhiana to moga by hdfc bank.
                        sir my packet is not delivered yet. i approched to moga office of track on courier but they did not respond me. plz find my packet it is necessory for me.
                        Trackon Couriers customer support has been notified about the posted complaint.
                        Aug 06, 2022
                        Updated by nanu goyal
                        my phone number is [protected]
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                          Pkdave
                          from Ahmedabad, Gujarat
                          Aug 5, 2022
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                          Tracking number - [protected]
                          The Parcel have been couriered to banglore on 28th July but still not delivered, tried many times to connect with customer care number but all number busy, if you can't provide services please close you're business
                          Trackon Couriers customer support has been notified about the posted complaint.
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                            Rohit0451
                            from Hajipur, Bihar
                            Aug 5, 2022
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                            My Trackon AWB no. is[protected] the delivery boy asked me to collect pan card from a place which is around 400m from my home as he said he could not deliver it at my address, after an argument he said he will deliver the card but i will have to pay him 50 rupees for delivery So i denied to take that card .
                            +1 photos
                            Trackon Couriers customer support has been notified about the posted complaint.
                            Aug 07, 2022
                            Updated by Rohit0451
                            Complaint not resolved but marked as resolved 😡
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                              P
                              PavanKumarM
                              Aug 5, 2022
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                              Address: Bangalore

                              My Pan card shipment with AWB[protected]is not delivered from last 3 weeks. in spite of continuous follow-ups
                              +1 photos
                              Trackon Couriers customer support has been notified about the posted complaint.
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                                P K M
                                Aug 5, 2022
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                                Address: rackon courier Chamarajpet branch Bangalore.

                                My PAN card consignment is showing as Delivered with Signature, where was they have not delivered it in reality. The not even called, contacted us.PAN being an important document can be mis-used and Trackon courier is handling it irresponsibly. Can we give police complaint on them? Trackon courier Chamarajpet branch Bangalore.
                                Trackon Couriers customer support has been notified about the posted complaint.
                                Thank you for contacting Protean (formerly NSDL e-Gov). We request you to submit your query along with required details at https://bit.ly/3zjuUKm or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
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                                  J
                                  Jailani26
                                  from Tenkasi, Tamil Nadu
                                  Aug 4, 2022
                                  Resolved
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                                  Resolved

                                  Address: 41/11 M V Complex Salai Street, Sindubundurai, Tirunelveli Junction, Tirunelveli.

                                  Consignment no[protected]

                                  PAN card was dispatched by NSDL from Mumbai on 22/06/2022 08:36 through Trackon couriers.
                                  It had reached chennai hub on 24/06/2022 09:31.
                                  Then it reached Tirunelveli hub on 25/06/2022 16:56.

                                  It's been one and half month since the pan card reached tirunelveli hub. Still they didn't deliver it to me but the tracking status shows that from Tirunelveli the pan card was out for delivery on 25/07/2022 14:01 and was delivered on 25/07/2022 14:09 .

                                  According to the tracking status the pan card was out for delivery on 25-july 2:01 pm and delivered on 25-july 2:09 pm within 10 minutes from tirunelveli to tenkasi.

                                  The contact number in their site is not working and i can't contact them.

                                  Please check the issue and deliver my pan card
                                  +2 photos
                                  Aug 11, 2022
                                  Complaint marked as Resolved 
                                  They had sent the pan card to another private courier company and marked as delivered without my signature or anything. I collected it 17 days after the date they claim as delivered. No help from customer care.
                                  Trackon Couriers customer support has been notified about the posted complaint.
                                  Thank you for contacting Protean (formerly NSDL e-Gov). We request you to submit your query along with required details at https://bit.ly/3zjuUKm or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
                                  Jailani26's [Complaint's author] reply, Aug 11, 2022
                                  Trackon Tirunelveli hub had sent the pan card to another courier company in tenkasi and marked it as delivered.
                                  I went and collected it today as of 11-08-2022.
                                  Poor service by Trackon couriers.
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                                    RichaHarshal2328
                                    from Pune, Maharashtra
                                    Aug 3, 2022
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                                    Address: Pune

                                    I had applied for my pan application, the verification was completely done, but the courier service has not yet delivered the PAN Card. When I spoke to one of the employee there, she said there’s no guarantee if the pan will be delivered or not, secondly when I’m checking the status it says item delivered with signature. Let me tell you very closely and strictly, that I am myself an employee of NSDL, so if you do this fraud with the employee only then what you might be doing with common innocent citizens.
                                    I’ve already raised a dispute to the concerned person from my side you guys will soon get a confirmation for each and everything, it will not be good if I bring an employee of NSDL is not receiving the PAN Card on time.
                                    Trackon Couriers customer support has been notified about the posted complaint.
                                    Inconvenience caused is highly regretted. If applied through Protean, we request you to submit your query along with required details at https://bit.ly/3zjuUKm or you may also write to us at [protected]@proteantech.in. we will investigate and revert shortly on the email ID provided.
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                                      Vimlendu Nath Tiwari
                                      Aug 3, 2022
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                                      It is more than 7 days the trackon website is showing that my pan card is delivered but it has not so. When I try to contact their customer care I don't receive any response. One no always shows is wrong and other is 24 hrs busy
                                      +1 photos
                                      Trackon Couriers customer support has been notified about the posted complaint.
                                      Inconvenience caused is highly regretted. If applied through Protean, we request you to submit your query along with required details at https://bit.ly/3zjuUKm or you may also write to us at [protected]@proteantech.in. we will investigate and revert shortly on the email ID provided.
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                                        Vimlendu Nath Tiwari
                                        Aug 3, 2022
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                                        It has been more than 7 days the website is showing that I have they have delivered my pan card but it is not so. I have tried to contact trackon services many times but i didn't received any response. This is my trackon awb[protected].
                                        +1 photos
                                        Trackon Couriers customer support has been notified about the posted complaint.
                                        Inconvenience caused is highly regretted. If applied through Protean, we request you to submit your query along with required details at https://bit.ly/3zjuUKm or you may also write to us at [protected]@proteantech.in. we will investigate and revert shortly on the email ID provided.
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