Claimed

Trackon Couriers Complaints & Reviews

1
Updated: Jun 16, 2025
Complaints 3293
Resolved
416
Unresolved
2877
Contacts

File a complaint to Trackon Couriers

Having problems with Trackon Couriers?

File a complaint and get it resolved by Trackon Couriers customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Trackon Couriers reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vkarthk
from NAMAKKAL, Tamil Nadu
Jun 12, 2022
Resolved
Report
Copy
Resolved

The pan card got dispatched on 12th May and it reached my nearest hub on May 28th. But it hasn't been delivered yet. The govt must not send the important documents via these kind of courier services which offer poor services
Jun 21, 2022
Complaint marked as Resolved 
received after 50 days after dispatch.. One of the poorest courier service.. they didn't even deliver to my house and I got to go n collect it.. And they got extra 50 rupees as well for delivery which i paid already
Trackon Couriers customer support has been notified about the posted complaint.
Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
vkarthk's [Complaint's author] reply, Jun 15, 2022
PAN No: PPKPS6267B
ACK No: 881056175220130
vkarthk's [Complaint's author] reply, Jun 21, 2022
received after 50 days after dispatch..
One of the poorest courier service.. they didn't even deliver to my house and I got to go n collect it..
And they got extra 50 rupees as well for delivery which i paid already
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sudiksha mishra
    from Noida, Uttar Pradesh
    Jun 11, 2022
    Report
    Copy

    My PAN Card was sent by NSDL & coming through Trackon courier service AWB[protected] from Mumbai. Courier boy refused to deliver courier to my address saying I have just one parcel for your place. He called my old mother who is around 60 years and resides alone at the address to two kilometers where he had few parcels to deliver.
    Such in human behavior is not expected from anyone. Such necessary documents they mishandle and donot do their work properly.

    Please take necessary action on this. Complete details mentioned below:
    Courier Boy Number : [protected]
    Courier Company : Trackon
    Trackon Couriers customer support has been notified about the posted complaint.
    Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
    We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bharat Singh hati
      from Bengaluru, Karnataka
      Jun 11, 2022
      Report
      Copy

      Address: Sunpharma, Vadodara gujrat

      Dear Concern,

      I booked my language and household material from hyderabad to Gujrat vadodara on 16th May.2022. Team came from company side and took my all material and after that no response, suddenly on 20th May.2022 i got call from them and they said we booked your material please pay 6800, i paid and got the trackon booking slip. now after 3-days someone called me and said he found some drugs in my bags i was shocked and i said please go to police station and handover the drugs i will send my friend there and trying to come there ASAP. after sometime he called me again and said your future will spoil and all and he asked me 1-lacs Rs. to close this issue but am sure i never ever used any drug and all so i very rudely told him that am going to complaint against you then next day he sent my courier but not delivered he again started negotiate with me and finally i given him 15, 000 rs because that bags have my all original doc. and few of my mother memory. Now when i complaint in trackon forum they are not serious and not responding me properly, \. some of them saying that go and do whatever you want to do. so here am requesting you to please take some strict action against that culprit because like this he can spoil anyone life career.
      Trackon Couriers customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        Tanmay Dey Sarkar
        Jun 10, 2022
        Report
        Copy

        My Pan card from NSDL was booked on 6.06.2022, and today when I tracked the consignment on their website, it's showing undelivered due to address not found and lacking phone no; but in fact I was not even contacted by them and my address is in a very prominent location in town. Their customer care is unresponsive and I'm worried if I'm going to recieve my pan card or not.

        AWB no./consignment no[protected]
        Booked on- 6.06.2022
        Last location - SLGH Siliguri hub
        Item- Pan card
        +1 photos
        Trackon Couriers customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          piyushjain26
          Jun 10, 2022
          Report
          Copy

          I saw that my shipment has arrived at my delivery area hub but then consignment didnt showed up and now its showing details are not valid. Pathetic service
          Trackon Couriers customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Y
            Yashmi Sharma
            Jun 9, 2022
            Report
            Copy

            Address: jain mohalla v.p.o.nadaun teh.nadaun distt.hamirpur (H.P.)

            Hello my name is yashmi sharma actually I sent the parcel through your company on 11th april 2022 in new zealand hamilton which was the weight of 6-7kg and I paid the amount of that parcel was 8500 but after 10-15 days I know that my parcel was not sent to their place so I can decide that I want to my parcel reverse so 28april I receive back my parcel but today is 9th of june and I have not got my money bacl till now. So can you please tell me that what is your refund policy and how much time is taken through your comapny to refund the money.
            Trackon Couriers customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              jaspreet2142
              Jun 7, 2022
              Report
              Copy

              My PAN card was sent to me by NSDL from Mumbai via Trackon Courier. Destination was Durg city and it reached to Raipur hub. But without attempting delivery it sent back to NSDL, saying that "R.T.O due to no service". I have not received any call regarding the delivery or no one has visited the place.

              Consignment no. :[protected]
              Trackon Couriers customer support has been notified about the posted complaint.
              Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
              We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.
              We hope your concern is resolved now and for any further query, kindly write us at [protected]@proteantech.in
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Soumik Roy sr
                from Kanchrapara, West Bengal
                Jun 5, 2022
                Report
                Copy

                My consignment number[protected], has been R.T.O ed though no delivery boy came to my address mentioned at nsdl website, I don't know any thing .Trackon courier I want my delivery as soon as possible within this week or pay back my Rs107 which I payed to NSDL for making my pancard and improve your ### service
                Trackon Couriers customer support has been notified about the posted complaint.
                Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
                We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.
                We hope your concern is resolved now and for any further query, kindly write us at [protected]@proteantech.in
                Helpful
                Found this helpful?
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  SalikSiddiqui
                  Jun 3, 2022
                  Report
                  Copy

                  Address: Courier Name: Trackon Courier Branch Location: MANDI GOBINDGARH Office Address: NEAR PUNJAB & SINDH BANK KUKAR MAZRA, MANDI GOBINDGARH

                  My PAN Card was coming through Trackon courier service AWB no[protected].
                  It says that it has been delivered with signature, but I have not received it.
                  I contacted the trackon courier service for the same and he said that we have stopped working for Pan Card Delivery.
                  You send me your address on WhatsApp after that he said that your pan card is with the delivery boy and he gave me his number.
                  I tried to call him several times but he didn't pick my call i even messaged him but he ignored my message.
                  I again contacted trackon courier service for the same and they didn't responded.
                  Please help me with this problem.
                  +1 photos
                  Trackon Couriers customer support has been notified about the posted complaint.
                  Jun 07, 2022
                  Updated by SalikSiddiqui
                  I recently got call from trackon courier service, she said" Mohammad Salik ke naam se Pan Card tha" I said Pan Card kya? " And she said Mil gya and just disconnected after that. I was saying hello hello nahi mila ..
                  I am so frustrated with this kindly help me with this problem as soon as possible.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Prakhar72350
                    from Gorakhpur, Uttar Pradesh
                    May 31, 2022
                    Report
                    Copy

                    Hello sir, on 16/5/2022 my pan card was arrived at nearest trackon hub and today is 31/5/2022 sir 15 days have been passed and still my pan card is not delivered to me kindly pls take action
                    Consignment no.[protected]
                    Transaction no. -- BD46332257
                    Name -- prakhar Pandey
                    +1 photos
                    Trackon Couriers customer support has been notified about the posted complaint.
                    This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                    We request you to refer our response sent from the email ID [protected]@proteantech.in for your reference.
                    Helpful
                    Found this helpful?
                    3 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anujkamini
                      from Pune, Maharashtra
                      May 30, 2022
                      Report
                      Copy

                      My laptop by consiment no[protected] was booked from pune as prime delivery i have been promised to get delivered within 24 hours but 3 days over no status update no response from customer care service Farud company just cheating hard earned money from people doing fake promises...we careful guys
                      Trackon Couriers customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mandeep Kaur1717
                        May 30, 2022
                        Report
                        Copy

                        [protected]

                        This is my tracking number
                        Why no updates after 24 may
                        Trackon Couriers customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nik@yadav
                          from FIROZABAD, Uttar Pradesh
                          May 29, 2022
                          Report
                          Copy

                          Address: Shop No.11, Baldevi Tower, Sabji Mandi Rd, Suhag Nagar, Firozabad, Uttar Pradesh 283203
                          Website: trackoncourier.com

                          Sir, I am complaining againt the post man. He was so rude and arrogant. First day he read the wrong address and was shouting on me on call regarding address then I corrected him. After that usne mujhe ghar ke bahar bhi nhi sidha street ke bahar aakar pan card collect krne bola and jab mene usse kaha ki pan card apko ghar ke bahar aakar deliver karna hota hai. And he started talking to me rudely and arrogantly. I asked him to wait there for 10 mins. But he said ki mene 5 min wait kiya ap nhi aye. Mai nikal gya waha de ab ap apna pan card post office se aakar le lijiye. Wo post man ne 10 min bhi wait nhi kiya and mera pan card deliver kiye bina he chla gya. Sir mera pan card deliver nhi kiya gya hai. Please take a strict action against that post man.
                          Trackon Couriers customer support has been notified about the posted complaint.
                          Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
                          We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.
                          We hope your concern is resolved now and for any further query, kindly write us at [protected]@proteantech.in
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Aishwarya1811
                            from Budaun, Uttar Pradesh
                            May 29, 2022
                            Report
                            Copy

                            Address: Near KGMU Chowk, Lucknow

                            One of my carton was having a sharp cut as if it was made with a knife. Two of the things from that carton were missing. The items kept inside that carton were badly broken( I've already informed them to keep it safely as the things inside were delicate).

                            The people delivered the carton had literally threw them at my door in hurry.
                            Overall very bad experience.
                            +1 photos
                            Trackon Couriers customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Aakanksha Sekhon
                              May 28, 2022
                              Report
                              Copy

                              Sent a parcel from panchkula to Rohini Delhi. The parcel has been delivered to some random address in 110034 instead of 110085.
                              I find it beyond me that a courier company can make such follies. We are an e-commerce entity, products purchases are sent through Track On. If delivered at wrong addresses, we would have to ship new product to the customer. This is gross negligence and I want the same package delivered to the right address and rightful recipient.
                              Trackon Couriers customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rameta khator
                                May 27, 2022
                                Report
                                Copy

                                Address: pratap nagar, jaipur, rajasthan pin-302033

                                Mene 9/5/22 ko hanumangarh ke liye ek parcel trackon ki local shop pr diya pr wo ab na to muje waps mila hai or na hi jisko beja. aur shop wala khta hai ki parcel misplace ho gya hai aur ab wo nhi mil skta hai.
                                shop owner no. [protected],[protected]
                                trackon me customer care pr bhi complain kr chuke hai, but koi response nhi mila h.
                                +3 photos
                                Trackon Couriers customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  kunal2884
                                  May 26, 2022
                                  Report
                                  Copy

                                  Parcel delivery related

                                  Address: Address KUJRA HOUSE, 5 MAIN ROAD( OVER BRIGE), NEAR -PUNJABI BHAWAN, LALAL LAJPATH PATH, RANCHI, RANCHI, 834001,

                                  My parcel which contain some important documents which my client need on on priority basis so client request for that on his registered mail after that my my company choice broking book courier through Trackon Couriers. From 23 may 2022 its show out for delivery in his website but not delivered yet. I rasied a complain in his Ranchi branch regrading this but no any help i got after that i raise a compliant in company website(complaint no-C2204622)...
                                  +3 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  C
                                  Customer13245
                                  May 24, 2022
                                  Report
                                  Copy

                                  Trackon courier service is a fraud. How nsdl uses this third class fatherless company for their courier works? Package yet not delivered. Product sent from NSDL on 9th may. 15 days yet not delivered. Fake tracking. Actually stupidity is done by NSDL. Why can they use India Post?
                                  Trackon Couriers customer support has been notified about the posted complaint.
                                  Now called customer care, & they responds like a dumb. Even they don't have any idea where package is? They concludes their is no such??? Fraud animals.
                                  Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
                                  We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.
                                  We hope your concern is resolved now and for any further query, kindly write us at [protected]@proteantech.in
                                  Helpful
                                  Found this helpful?
                                  4 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    karan Odedara
                                    May 24, 2022
                                    Report
                                    Copy

                                    Name jayesh khochar
                                    address plot. 6 mahaver colony nandurbar, maharashtra
                                    pin no 425412
                                    contactno [protected]
                                    content jayesh bhai

                                    date- 17/05/2022

                                    awb. [protected]

                                    8 din ho gaya he dhule wala phone nahi uthata ahmedabad wale regional me phone nahi uthata mobile. Pe bolte he staff nahi he isse to achha he ki by post kardete

                                    delivery to 3 din me hojata
                                    Trackon Couriers customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      ravindersingh.1968
                                      from KOLKATA, West Bengal
                                      May 24, 2022
                                      Report
                                      Copy

                                      This is Regarding Tracking No[protected], I was expecting my Pan Card. My address was very clearly given on the Delivery Address and my Contact Number too. The Company failed to delivery the same which was very important for me for the in-efficient employs and in-efficient management. I would like to raise a complain and also would like to demand for a compensation. This company doesn't have a good reputation in the field of logistics and their license should be canceled. Please help me.
                                      +1 photos
                                      Trackon Couriers customer support has been notified about the posted complaint.
                                      If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.
                                      We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.
                                      We hope your concern is resolved now and for any further query, kindly write us at [protected]@proteantech.in
                                      Helpful
                                      Found this helpful?
                                      3 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit