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Updated: Jan 31, 2026
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I
Ibrahim .
Dec 7, 2021
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My pan card was on 25th November and till date it is not delivered. It's been more than 10 days.
My consignment number :[protected]awd no.)
Please fast track my delivery.
Trackon Couriers customer support has been notified about the posted complaint.
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Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
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We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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    A
    ash895
    from Karnal, Haryana
    Dec 7, 2021
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    Address: karnal

    In the tracking section when i checked today. it showed that it is delivered on 24 nov but i didn't receive it yet. Please help me out in this because pan card contains important details about the person
    Trackon Couriers customer support has been notified about the posted complaint.
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    Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
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    We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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      Sourav_M
      from KOLKATA, West Bengal
      Dec 6, 2021
      Resolved
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      Resolved

      1. PAN application [protected] for PAN ALOPM0301K. Got a SMS on 4th Dec 2021 stating that it has been dispatched through TRACKON AWB[protected]. When trying to track through https://trackon.in/. It shows an error "X Error ! Invalid Trackon No. / Detail Not found...!"
      2. PAN application PAN application [protected] for PAN AFAPM7553H. Got a SMS on 4th Dec 2021 stating that it has been dispatched through TRACKON AWB[protected]. When trying to track through https://trackon.in/. It shows an error "X Error ! Invalid Trackon No. / Detail Not found...!"
      Dec 11, 2021
      Complaint marked as Resolved 
      NSDL responded and have sent my PAN card through India Post. Thanks a lot
      Trackon Couriers customer support has been notified about the posted complaint.
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      This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
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        K
        Krish Gokul
        from Hosur, Tamil Nadu
        Dec 6, 2021
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        Such a Worst worst Almost worst Company in the Courier Company. Without going to customer location delivery guy ask to come there concern location to get courier. For Pan card delivery asking money. If not giving money they will return back courier to pan office. They are blackmailing customer if not paid. All these happening in Vellore location. Please close the company like this. Disgusting company
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          U
          UtsavPandey
          from Bhagalpur, Bihar
          Dec 6, 2021
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          I have sent a document from Bangalore, Karnataka to Godda, Jharkhand through Trackon courier service on 21st of November. It was very urgent document. Company promised to deliver within 5-7 days. But it's not been delivered till date. I tried calling the costumer care but they are not responding properly. I am very much upset and disturbe. This was the worst experience i had ever. Try to resolve my problem. It's very urgent for me.
          My tracking id. [protected]
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            A
            Anandpeshwe
            Dec 6, 2021
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            Address: Solapur

            I had applied for PAN Card. The same was sent by NSDL by your courier vide airway bill No.[protected]. The same was arrived to my city on 09.11.2021. However the company has not delivered me the courier till 6.12.2021. I had collected from the office on the said date. I am a chartered Accountant and had a similar experience with your service previously also. The PAN cards are not delivered but are required to be collected from your office. If you do not have man power to give services why the company is taking such assignments
            Trackon Couriers customer support has been notified about the posted complaint.
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            Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
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            We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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              7
              7836
              from Ahmedpur, Maharashtra
              Dec 6, 2021
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              Pan FSWPP7692Q card sent by trackon awb[protected] but not displaying on trackon website.

              Showing invalid trackon number/details not found
              Trackon Couriers customer support has been notified about the posted complaint.
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              Inconvenience caused is highly regretted. We are following up with the concerned team for the earliest resolution.
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              7836's [Complaint's author] reply, Dec 11, 2021
              Please resolve this problem earlier or change the courier company
              Inconvenience caused is highly regretted. Please let us know your email id.
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              Not received pan card nor it showing status on trackon website.
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                S
                Su 321
                Dec 5, 2021
                Resolved
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                Resolved

                Website: www.trackon.in

                Its been one week that I got message from nsdl that my pan has dispatched with awb[protected] by Trackon Couriers Pvt. Ltd. I tried to track it but the website showed that it's an invalid AWB no. Why this website os so irresponsible. I have my reasons and I need my pan card urgently. Please consider this and deliver my item as soon as possible. I don't know why nsdl sends these important documents through Trackon company. These documents are essential for every individual and must be delivered as soon as possible with greater responsibilty.
                Dec 9, 2021
                Complaint marked as Resolved 
                Issue has been resolved. NSDL has changed the courier service to indiapost. If you have the same problem then tweet NSDL on Twitter or mail them through [email protected], [email protected]. NSDL will resolve your queries soon enough. And don't try to mail or call the Trackon services because they don't care about your concern and neither they rply on anything(TIME WASTE). Thats the worst courier company I have seen. I will update when my pan is delivered.
                Trackon Couriers customer support has been notified about the posted complaint.
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                Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
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                  B
                  BT20ECE015 SUKRUTH
                  Dec 5, 2021
                  Resolved
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                  Resolved

                  It's been one week that my pan card has dispatched and I am unable to track my item. It's showing item not found. I have my reasons and I need my pan as soon as possible. Consider this and deliver it quickly. AWB[protected]
                  Dec 9, 2021
                  Complaint marked as Resolved 
                  Issue has been resolved. NSDL has changed the courier service to indiapost. If you have the same problem then tweet NSDL on Twitter or mail them through [email protected], [email protected]. NSDL will resolve your queries soon enough. And don't try to mail or call the Trackon services because they don't care about your concern and neither they reply on anything. Thats the WORST courier company I have seen. And I will update when my pan is delivered.
                  Trackon Couriers customer support has been notified about the posted complaint.
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                  Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
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                    A
                    Ash99887766
                    Dec 4, 2021
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                    Have ordered books from Delhi to Guwahati. It has been a week since the package has arrived at the Guwahati Trackon Centre but has not been delivered yet as shown by Trackon Courier Tracking. The package is very urgent. It's taking way too long. Pls look into the matter immediately. It's irritating
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                      S
                      srinivasulu soma
                      Dec 4, 2021
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                      Address: 48-38/102, Shiridinivas Ramreddy nagar, near idol colony, Hyderabad 500037

                      Our airway bill no.[protected] dated. 20.11.2021 by Pan card department.

                      Please take necessary action to speed up parcel

                      Contact no.[protected]
                      [protected]
                      Trackon Couriers customer support has been notified about the posted complaint.
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                      If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.
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                      We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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                        S
                        Sus Se
                        Dec 4, 2021
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                        Address: Barobazar, Near pulak mitra's house... alipurduar pin-736121

                        Doket no AWB [protected]...
                        Not received jeans from freakins
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                          G
                          G Luthra
                          Dec 4, 2021
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                          Address: Delhi Branch

                          Courier was booked on 26 Nov 21 from Delhi to Rohtak city area. Surprisingly after 8 days we have no whereabouts of doc and on website it shows out for delivery on 3 Nov 21. It contains very imp documents to be submitted at bank for continue pension. Please help and get them penalized for such services
                          Trackon Couriers customer support has been notified about the posted complaint.
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                          Docket no of said consignment is [protected]
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                            S
                            sumitbiranje
                            from Ichalkaranji, Maharashtra
                            Dec 3, 2021
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                            Address: 16-222,ghodkenagar, ichalkaranji,416-115

                            Hello sir/madam

                            I applied for pan card and it is dispatched on 23-Nov-2021 .
                            I added trackig status check this image.

                            my pan card is arrived to my nearest branch but i did not recieved pan card yet. It's taking long time. i contacted to branch but i didn't get replay from them.

                            Here is branch details

                            BRANCH
                            ICHALKARANJI

                            CONTACT PERSON
                            MR ANIL

                            ADDRESS1
                            MAHANAGAR PALIKA BUILDING, OPP.SBI BANK, NEAR S.T. STAND, ICHALKARANJI

                            ADDRESS2
                            ICHALKARANJI

                            CITY
                            ICHALKARANJI

                            STATE
                            MAHARASHTRA

                            PINCODE
                            416115

                            PHONE
                            [protected]

                            Please solve this issue as soon as possible.

                            Thank you.
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                              I
                              ISHANIKA SINGH
                              Dec 3, 2021
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                              Address: Type 4 37 A, Anupratap colony, Rawatbhata

                              I didn't receive my PAN card. AWB no. Is[protected]. It shows delivered by 25th October, however I didn't receive my PAN card yet. kindly help and call at [protected], or [protected]
                              Trackon Couriers customer support has been notified about the posted complaint.
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                                V
                                Vikhnesh
                                Dec 2, 2021
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                                My pan card applied through nsdl was to be delivered by trackon couriers. The delivery status of which is now showing delivered with signature while I have not received it yet. Even after filing a complaint and various number of calls their is no response. The only response provided by them it was delivered to you on this date. I have not received it that's why I have called you why would I call if it is with me.
                                Such irresponsibility with pan card. When I looked into it many people had the same complaint regarding trackon it is something to be checked on
                                Trackon Couriers customer support has been notified about the posted complaint.
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                                  S
                                  Sushmitha.Racharla
                                  from Hyderabad, Telangana
                                  Nov 30, 2021
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                                  I ordered my books on 6th november 2021 with an order Id[protected] from ICAI .I cant track my books neither received any information regarding the same. Its been many days and I am worried about my order.I request you to let me know about the details of my order and help me out regarding my issue
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                                    A
                                    Aliabbas Shakir Adenwala
                                    Nov 30, 2021
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                                    Address: 102, Saifee bldg,Husaini colony Vasai (w)

                                    I had Couriered my parcel but it has been returned due to damage and i have not received it yet...
                                    Where and when will i receive it
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                                      A
                                      Abhijithh
                                      from Pandalam, Kerala
                                      Nov 30, 2021
                                      Resolved
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                                      Resolved

                                      I have 2 consignments one has reached nearest hub(booked on 25th nov). But the 2nd consignment(booked on 26th nov) has yet to reach(awb number :[protected].
                                      Both couriers are booked from the same place.
                                      Consignments status is not getting updated since 26 th nov.
                                      Nov 30, 2021
                                      Complaint marked as Resolved 
                                      Status got updated
                                      Trackon Couriers customer support has been notified about the posted complaint.
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                                        A
                                        Aditya1237
                                        Nov 30, 2021
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                                        I was supposed to receive my PAN card from NSDL which was dispatched with the help of Track on courier. Now, two days back I checked the status on Track on courier website, and it shows that the recipient was not available at their home whereas I was at my home for the last week. Now, I am not able to contact their helpline number, and NSDL says we have handed over the PAN card to the courier service for further support.
                                        Trackon Couriers customer support has been notified about the posted complaint.
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                                        Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
                                        Reply
                                        We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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