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Updated: Jun 16, 2025
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418
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2878
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Trackon Couriers reviews & complaints page 24

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7
7836
from Ahmedpur, Maharashtra
Dec 6, 2021
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Pan FSWPP7692Q card sent by trackon awb[protected] but not displaying on trackon website.

Showing invalid trackon number/details not found
Trackon Couriers customer support has been notified about the posted complaint.
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Inconvenience caused is highly regretted. We are following up with the concerned team for the earliest resolution.
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7836's [Complaint's author] reply, Dec 11, 2021
Please resolve this problem earlier or change the courier company
Inconvenience caused is highly regretted. Please let us know your email id.
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Not received pan card nor it showing status on trackon website.
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    S
    Su 321
    Dec 5, 2021
    Resolved
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    Website: www.trackon.in

    Its been one week that I got message from nsdl that my pan has dispatched with awb[protected] by Trackon Couriers Pvt. Ltd. I tried to track it but the website showed that it's an invalid AWB no. Why this website os so irresponsible. I have my reasons and I need my pan card urgently. Please consider this and deliver my item as soon as possible. I don't know why nsdl sends these important documents through Trackon company. These documents are essential for every individual and must be delivered as soon as possible with greater responsibilty.
    Dec 9, 2021
    Complaint marked as Resolved 
    Issue has been resolved. NSDL has changed the courier service to indiapost. If you have the same problem then tweet NSDL on Twitter or mail them through [email protected], [email protected]. NSDL will resolve your queries soon enough. And don't try to mail or call the Trackon services because they don't care about your concern and neither they rply on anything(TIME WASTE). Thats the worst courier company I have seen. I will update when my pan is delivered.
    Trackon Couriers customer support has been notified about the posted complaint.
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    Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
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      B
      BT20ECE015 SUKRUTH
      Dec 5, 2021
      Resolved
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      Resolved

      It's been one week that my pan card has dispatched and I am unable to track my item. It's showing item not found. I have my reasons and I need my pan as soon as possible. Consider this and deliver it quickly. AWB[protected]
      Dec 9, 2021
      Complaint marked as Resolved 
      Issue has been resolved. NSDL has changed the courier service to indiapost. If you have the same problem then tweet NSDL on Twitter or mail them through [email protected], [email protected]. NSDL will resolve your queries soon enough. And don't try to mail or call the Trackon services because they don't care about your concern and neither they reply on anything. Thats the WORST courier company I have seen. And I will update when my pan is delivered.
      Trackon Couriers customer support has been notified about the posted complaint.
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      Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
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        A
        Ash99887766
        Dec 4, 2021
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        Have ordered books from Delhi to Guwahati. It has been a week since the package has arrived at the Guwahati Trackon Centre but has not been delivered yet as shown by Trackon Courier Tracking. The package is very urgent. It's taking way too long. Pls look into the matter immediately. It's irritating
        Trackon Couriers customer support has been notified about the posted complaint.
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          S
          srinivasulu soma
          Dec 4, 2021
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          Address: 48-38/102, Shiridinivas Ramreddy nagar, near idol colony, Hyderabad 500037

          Our airway bill no.[protected] dated. 20.11.2021 by Pan card department.

          Please take necessary action to speed up parcel

          Contact no.[protected]
          [protected]
          Trackon Couriers customer support has been notified about the posted complaint.
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          If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.
          Reply
          We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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            S
            Sus Se
            Dec 4, 2021
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            Address: Barobazar, Near pulak mitra's house... alipurduar pin-736121

            Doket no AWB [protected]...
            Not received jeans from freakins
            Trackon Couriers customer support has been notified about the posted complaint.
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              G
              G Luthra
              Dec 4, 2021
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              Address: Delhi Branch

              Courier was booked on 26 Nov 21 from Delhi to Rohtak city area. Surprisingly after 8 days we have no whereabouts of doc and on website it shows out for delivery on 3 Nov 21. It contains very imp documents to be submitted at bank for continue pension. Please help and get them penalized for such services
              Trackon Couriers customer support has been notified about the posted complaint.
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              Docket no of said consignment is [protected]
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                S
                sumitbiranje
                from Ichalkaranji, Maharashtra
                Dec 3, 2021
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                Address: 16-222,ghodkenagar, ichalkaranji,416-115

                Hello sir/madam

                I applied for pan card and it is dispatched on 23-Nov-2021 .
                I added trackig status check this image.

                my pan card is arrived to my nearest branch but i did not recieved pan card yet. It's taking long time. i contacted to branch but i didn't get replay from them.

                Here is branch details

                BRANCH
                ICHALKARANJI

                CONTACT PERSON
                MR ANIL

                ADDRESS1
                MAHANAGAR PALIKA BUILDING, OPP.SBI BANK, NEAR S.T. STAND, ICHALKARANJI

                ADDRESS2
                ICHALKARANJI

                CITY
                ICHALKARANJI

                STATE
                MAHARASHTRA

                PINCODE
                416115

                PHONE
                [protected]

                Please solve this issue as soon as possible.

                Thank you.
                Trackon Couriers customer support has been notified about the posted complaint.
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                  I
                  ISHANIKA SINGH
                  Dec 3, 2021
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                  Address: Type 4 37 A, Anupratap colony, Rawatbhata

                  I didn't receive my PAN card. AWB no. Is[protected]. It shows delivered by 25th October, however I didn't receive my PAN card yet. kindly help and call at [protected], or [protected]
                  Trackon Couriers customer support has been notified about the posted complaint.
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                    V
                    Vikhnesh
                    Dec 2, 2021
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                    My pan card applied through nsdl was to be delivered by trackon couriers. The delivery status of which is now showing delivered with signature while I have not received it yet. Even after filing a complaint and various number of calls their is no response. The only response provided by them it was delivered to you on this date. I have not received it that's why I have called you why would I call if it is with me.
                    Such irresponsibility with pan card. When I looked into it many people had the same complaint regarding trackon it is something to be checked on
                    Trackon Couriers customer support has been notified about the posted complaint.
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                      S
                      Sushmitha.Racharla
                      from Hyderabad, Telangana
                      Nov 30, 2021
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                      I ordered my books on 6th november 2021 with an order Id[protected] from ICAI .I cant track my books neither received any information regarding the same. Its been many days and I am worried about my order.I request you to let me know about the details of my order and help me out regarding my issue
                      Trackon Couriers customer support has been notified about the posted complaint.
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                        A
                        Aliabbas Shakir Adenwala
                        Nov 30, 2021
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                        Address: 102, Saifee bldg,Husaini colony Vasai (w)

                        I had Couriered my parcel but it has been returned due to damage and i have not received it yet...
                        Where and when will i receive it
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                          A
                          Abhijithh
                          from Pandalam, Kerala
                          Nov 30, 2021
                          Resolved
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                          Resolved

                          I have 2 consignments one has reached nearest hub(booked on 25th nov). But the 2nd consignment(booked on 26th nov) has yet to reach(awb number :[protected].
                          Both couriers are booked from the same place.
                          Consignments status is not getting updated since 26 th nov.
                          Nov 30, 2021
                          Complaint marked as Resolved 
                          Status got updated
                          Trackon Couriers customer support has been notified about the posted complaint.
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                            A
                            Aditya1237
                            Nov 30, 2021
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                            I was supposed to receive my PAN card from NSDL which was dispatched with the help of Track on courier. Now, two days back I checked the status on Track on courier website, and it shows that the recipient was not available at their home whereas I was at my home for the last week. Now, I am not able to contact their helpline number, and NSDL says we have handed over the PAN card to the courier service for further support.
                            Trackon Couriers customer support has been notified about the posted complaint.
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                            Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
                            Reply
                            We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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                              A
                              Arjun362002
                              from Thiruvananthapuram, Kerala
                              Nov 29, 2021
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                              Address: Thiruvananthapuram

                              My pan card was dispatched on November 29, 2021 but it has not been delivered yet. When I tried to track my delivery status, the Trackon Courier website showed invalid tracking number and details not found error. When I tried to file a complaint, the trackon courier site was not reachable and the other way which was to reach the customer care support was also unresponsive.
                              +2 photos
                              Trackon Couriers customer support has been notified about the posted complaint.
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                              Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
                              Reply
                              Arjun362002's [Complaint's author] reply, Dec 1, 2021
                              CPIPN9634Q
                              This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
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                                S
                                shwtnkrastogi7
                                Nov 28, 2021
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                                This is very disappointed that the Trackon Courier services are not up to the mark. I have received the message from NSDL that my PAN card has been dispatched through TrackOn courier but the AWB no. provided to me is not traceable and its saying Invalid tracking Id and order details not found.

                                I would like to say that please be more responsible on delivering the Govt. official ID proofs and make it updated on website as well.

                                I would like the consumer complaints forum and Trackon courier to pay attention to my problem and get it resolved as soon as possible.

                                AWB No.[protected]

                                From:
                                Shwetank Rastogi
                                Mob: [protected]
                                Trackon Couriers customer support has been notified about the posted complaint.
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                                Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
                                Reply
                                We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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                                  P
                                  Prathima Puvvula
                                  from Hyderabad, Telangana
                                  Nov 28, 2021
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                                  Address: Kakinada 2 town, Hyderabad, Telangana

                                  The courier was to Kakinada and person had to collect it from courier office. The courier person Prasanna Kumar said they can’t wait for the person and asked for additional delivery charges to be sent to Peddapuram. The payment was maid yesterday and the courier was to be send yesterday only but the courier person is not lifting my calls at all and not responding. He has given auto driver number but that is also coming switched off. Please look into it at the earliest.
                                  Trackon Couriers customer support has been notified about the posted complaint.
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                                    E
                                    Evilbreakfast
                                    from New Delhi, Delhi
                                    Nov 27, 2021
                                    Resolved
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                                    Resolved

                                    Address: Janakpuri

                                    My pan card consignment no. Was recently shared to me via nsdl after almost ten complaints, i tracked it and i see that it's stuck in trackon's Jsnakpuri hub since 12th OCTOBER!! It's 27th NOVEMBER today znd i still haven't received it on my address!!! Please send it asap. Im really mad at nsdl bad consumer support and trackon's worse delivery .

                                    AWB[protected]
                                    Dec 3, 2021
                                    Complaint marked as Resolved 
                                    We visited the nearest branch multiple times and called them too, after numerous calls they finally delivered today. I'd never apply pan online again if they continue using Trackon for delivery.
                                    Trackon Couriers customer support has been notified about the posted complaint.
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                                    Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
                                    Reply
                                    Evilbreakfast's [Complaint's author] reply, Dec 1, 2021
                                    Thank you, my acknowledgement number is: 881055174340994
                                    This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
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                                      M
                                      Meghna2001
                                      Nov 26, 2021
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                                      Address: No. 1/2, 9th A Cross 4th Main, Bhubaneswari Nagar , Kathriguppe, Banashankari 3rd Stage Near KEB Road Gopi Icecream Pin No 560085

                                      Consignment No:[protected]
                                      Name: Tania Bose

                                      This PAN CARD was dispatched from Mumbai one month back but is still now delivered at my residence, when we are checking the delivery status with the courier company, they confirmed that the documents returned back due to not identifying the delivery address, but last one month there is no calls from courier during their delivery & nobody came for delivery at our home .
                                      The courier company's explanation is completely baseless, they are making a false excuse.

                                      Kindly do the needfull urgently
                                      Trackon Couriers customer support has been notified about the posted complaint.
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                                      Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
                                      Reply
                                      Meghna2001's [Complaint's author] reply, Dec 1, 2021
                                      PAN Acknowledgment Number 881055181809880
                                      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                                        V
                                        V. K. Choudhary
                                        Nov 25, 2021
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                                        Address: Shiv Kumar, Trackon Courier Co. Ltd, Raja Bazar, Pillar No. 30, Mob No. 9386815584

                                        I had do a courier from Patna to Pune on 22.11.2021 in fast mode. But till date, Courier is not reached in given address:
                                        Shashwat Prateek, House - Cassim ID-19NS169, Talegaon Chakan Road, Induri Village Talegaon MIDC, Maharashtra-410507.
                                        Courier charges has paid Rs. 350/-.
                                        Consignment No.[protected] is written in courier racid. But, I have talk to courier shop man he has given real consignment number 16227251.

                                        In view of above, kindly take necessary action.
                                        +1 photos
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