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Trackon Couriers Complaints & Reviews

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Updated: Mar 5, 2026

Complaints 3303

Resolved

418

Unresolved

2885

So far, so good. Trackon Couriers is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Trackon Couriers will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: Ghaziabad

Hi,

This is Prashant Srivastava. I am expecting a courier having docket no ([protected]) from Kanpur on dated 03.12.2021.

My home address is:

Prashant Srivastava
Flat No. 209, Second floor,
Arihant Residency, Plot no. 2,
Ahinsa khand - II,
Indirapuram - 201014, Ghaziabad,
Uttar Pradesh

Please deliver the courier asap.

Regards,
Prashant Srivastava

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My pan card was on 25th November and till date it is not delivered. It's been more than 10 days.
My consignment number :[protected]awd no.)
Please fast track my delivery.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 9, 2021

Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 14, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

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Address: karnal

In the tracking section when i checked today. it showed that it is delivered on 24 nov but i didn't receive it yet. Please help me out in this because pan card contains important details about the person

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 9, 2021

Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 14, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

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1. PAN application [protected] for PAN ALOPM0301K. Got a SMS on 4th Dec 2021 stating that it has been dispatched through TRACKON AWB[protected]. When trying to track through https://trackon.in/. It shows an error "X Error ! Invalid Trackon No. / Detail Not found...!"
2. PAN application PAN application [protected] for PAN AFAPM7553H. Got a SMS on 4th Dec 2021 stating that it has been dispatched through TRACKON AWB[protected]. When trying to track through https://trackon.in/. It shows an error "X Error ! Invalid Trackon No. / Detail Not found...!"

Dec 11, 2021

Complaint marked as Resolved

NSDL responded and have sent my PAN card through India Post. Thanks a lot

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 9, 2021

This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.

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Such a Worst worst Almost worst Company in the Courier Company. Without going to customer location delivery guy ask to come there concern location to get courier. For Pan card delivery asking money. If not giving money they will return back courier to pan office. They are blackmailing customer if not paid. All these happening in Vellore location. Please close the company like this. Disgusting company

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I have sent a document from Bangalore, Karnataka to Godda, Jharkhand through Trackon courier service on 21st of November. It was very urgent document. Company promised to deliver within 5-7 days. But it's not been delivered till date. I tried calling the costumer care but they are not responding properly. I am very much upset and disturbe. This was the worst experience i had ever. Try to resolve my problem. It's very urgent for me.
My tracking id. [protected]

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Address: Solapur

I had applied for PAN Card. The same was sent by NSDL by your courier vide airway bill No.[protected]. The same was arrived to my city on 09.11.2021. However the company has not delivered me the courier till 6.12.2021. I had collected from the office on the said date. I am a chartered Accountant and had a similar experience with your service previously also. The PAN cards are not delivered but are required to be collected from your office. If you do not have man power to give services why the company is taking such assignments

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 9, 2021

Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 10, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

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Pan FSWPP7692Q card sent by trackon awb[protected] but not displaying on trackon website.

Showing invalid trackon number/details not found

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 9, 2021

Inconvenience caused is highly regretted. We are following up with the concerned team for the earliest resolution.

7836's [Complaint's author] reply, Dec 11, 2021

Please resolve this problem earlier or change the courier company

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 10, 2021

Inconvenience caused is highly regretted. Please let us know your email id.

M

Mahesh Deshpande-Patil

Dec 13, 2021

Not received pan card nor it showing status on trackon website.

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Website: www.trackon.in

Its been one week that I got message from nsdl that my pan has dispatched with awb[protected] by Trackon Couriers Pvt. Ltd. I tried to track it but the website showed that it's an invalid AWB no. Why this website os so irresponsible. I have my reasons and I need my pan card urgently. Please consider this and deliver my item as soon as possible. I don't know why nsdl sends these important documents through Trackon company. These documents are essential for every individual and must be delivered as soon as possible with greater responsibilty.

Dec 9, 2021

Complaint marked as Resolved

Issue has been resolved. NSDL has changed the courier service to indiapost. If you have the same problem then tweet NSDL on Twitter or mail them through [email protected], [email protected]. NSDL will resolve your queries soon enough. And don't try to mail or call the Trackon services because they don't care about your concern and neither they rply on anything(TIME WASTE). Thats the worst courier company I have seen. I will update when my pan is delivered.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 9, 2021

Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.

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It's been one week that my pan card has dispatched and I am unable to track my item. It's showing item not found. I have my reasons and I need my pan as soon as possible. Consider this and deliver it quickly. AWB[protected]

Dec 9, 2021

Complaint marked as Resolved

Issue has been resolved. NSDL has changed the courier service to indiapost. If you have the same problem then tweet NSDL on Twitter or mail them through [email protected], [email protected]. NSDL will resolve your queries soon enough. And don't try to mail or call the Trackon services because they don't care about your concern and neither they reply on anything. Thats the WORST courier company I have seen. And I will update when my pan is delivered.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 9, 2021

Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.

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Have ordered books from Delhi to Guwahati. It has been a week since the package has arrived at the Guwahati Trackon Centre but has not been delivered yet as shown by Trackon Courier Tracking. The package is very urgent. It's taking way too long. Pls look into the matter immediately. It's irritating

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Address: 48-38/102, Shiridinivas Ramreddy nagar, near idol colony, Hyderabad 500037

Our airway bill no.[protected] dated. 20.11.2021 by Pan card department.

Please take necessary action to speed up parcel

Contact no.[protected]
[protected]

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 7, 2021

If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 10, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

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Address: Barobazar, Near pulak mitra's house... alipurduar pin-736121

Doket no AWB [protected]...
Not received jeans from freakins

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Address: Delhi Branch

Courier was booked on 26 Nov 21 from Delhi to Rohtak city area. Surprisingly after 8 days we have no whereabouts of doc and on website it shows out for delivery on 3 Nov 21. It contains very imp documents to be submitted at bank for continue pension. Please help and get them penalized for such services

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G

G Luthra

Dec 4, 2021

Docket no of said consignment is [protected]

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Address: 16-222,ghodkenagar, ichalkaranji,416-115

Hello sir/madam

I applied for pan card and it is dispatched on 23-Nov-2021 .
I added trackig status check this image.

my pan card is arrived to my nearest branch but i did not recieved pan card yet. It's taking long time. i contacted to branch but i didn't get replay from them.

Here is branch details

BRANCH
ICHALKARANJI

CONTACT PERSON
MR ANIL

ADDRESS1
MAHANAGAR PALIKA BUILDING, OPP.SBI BANK, NEAR S.T. STAND, ICHALKARANJI

ADDRESS2
ICHALKARANJI

CITY
ICHALKARANJI

STATE
MAHARASHTRA

PINCODE
416115

PHONE
[protected]

Please solve this issue as soon as possible.

Thank you.

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Address: Type 4 37 A, Anupratap colony, Rawatbhata

I didn't receive my PAN card. AWB no. Is[protected]. It shows delivered by 25th October, however I didn't receive my PAN card yet. kindly help and call at [protected], or [protected]

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My pan card applied through nsdl was to be delivered by trackon couriers. The delivery status of which is now showing delivered with signature while I have not received it yet. Even after filing a complaint and various number of calls their is no response. The only response provided by them it was delivered to you on this date. I have not received it that's why I have called you why would I call if it is with me.
Such irresponsibility with pan card. When I looked into it many people had the same complaint regarding trackon it is something to be checked on

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I ordered my books on 6th november 2021 with an order Id[protected] from ICAI .I cant track my books neither received any information regarding the same. Its been many days and I am worried about my order.I request you to let me know about the details of my order and help me out regarding my issue

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Address: 102, Saifee bldg,Husaini colony Vasai (w)

I had Couriered my parcel but it has been returned due to damage and i have not received it yet...
Where and when will i receive it

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I have 2 consignments one has reached nearest hub(booked on 25th nov). But the 2nd consignment(booked on 26th nov) has yet to reach(awb number :[protected].
Both couriers are booked from the same place.
Consignments status is not getting updated since 26 th nov.

Nov 30, 2021

Complaint marked as Resolved

Status got updated

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