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Trackon Couriers Complaints & Reviews

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Updated: Mar 5, 2026

Complaints 3303

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418

Unresolved

2885

So far, so good. Trackon Couriers is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Trackon Couriers will keep up the work and continue to help more customers with their concerns even better 🤝

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Trackon Couriers reviews & complaints page 34

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I have sent a courier [protected] on Monday Aug 17, 2021 from Bulandshahr U.P. to Lucknow U.P. But on tracking on Aug 20, I found parcel is still in Ghaziabad. Its Rakhi for Ralhi festival on Aug 22. I have tried to contact your cuatomer care department and I observed this is just to make people fool as every time, diverted to IVR. Plz respond at least as a good service provider.
I am waiting as brother will miss my Rakhi's on festival.
[protected]

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According to the NSDL tracking result shows that my "PAN CARD" has been dispatched on 17-Aug-2021 by "Trackon Couriers Pvt. Ltd" vide Airway Bill No.[protected].

But, it is quite unfortunate, I was unable to track the AWB reference on the website of "Trackon Courier Pvt. Ltd". - The tracking result keeps on showing as, " Error ! Invalid Trackon No. / Detail Not found..."

Please let me know the present status of the said parcel.

I am requesting you to take necessary action to reach the aforesaid important document to me as early as possible.

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Trackon Couriers â€” Airway bill #[protected] PAN CARD despatched reference of NSDL
I
IamRanaKar
Aug 11, 2021Aug 4, 2021
Consignment Number: [protected]
Mobile/Phone Number: [protected]

According to the NSDL tracking result shows that my "PAN CARD" has been dispatched on 17-Aug-2021 by "Trackon Couriers Pvt. Ltd" vide Airway Bill No.[protected].

But, it is quite unfortunate, I was unable to track the AWB reference on the website of "Trackon Courier Pvt. Ltd". - The tracking result keeps on showing as, " Error ! Invalid Trackon No. / Detail Not found..."

Please let me know the present status of the said parcel.

I am requesting you to take necessary action to reach the aforesaid important document to me as early as possible.

Trackon Couriers customer support has been notified about the posted complaint.

Aug 20, 2021

Updated by IamRanaKar Please ignore this complaint and consider a fresh one.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 23, 2021

Kindly DM the PAN / application acknowledgement number as the number in the image is not clear.

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Address: Harna post masti chak dist -Chapra Saran bihar

Dear sir my parcel has reached surat four days ago but not called the customer yet and the parcel has not moved pls urgent basis arive my parcel to customer hand my customer is very panic and hiper

My Trackon courier tracking id no-
[protected]
Mob-[protected]

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At the adress of destination provider of our comany boy not reach at mention adress. And i have try to call him 5 times but he has not receive call.

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Address: Lakhimpur kheri (uttar pradesh)

Sir / Mam

I am a 24 year old girl, and I have received many courier in my life but never experienced this before, the courier boy called me and asked to take my box at so much distance from my house, I said him so politely, I can't come- "aap aajaaiye"

He came and started shouting at me . He said many bad words, I was so helpless, he also said that if any courier will come again for your place, he will not come, he will call me at office ( I don't know which) and he said you have to receive your order from there.

So please i request you to take an action against him so that any other courier man will not do the same.

Thanks.

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Address: C/O Ganesh Chandra Verma Neemchowk,Shankarpuri,Sadpura,PostRamna,Muzaffarpur,Bihar PIN 842002 +91 90971 44193 +91 76545 21133

The local vendor in Muzaffarpur is giving excuses of flood in the city however there is no flood in the city.The consignment reached to the center in 2 days after it was send from delhi ncr but the local franchise is creating nuissance and lying.Kindly deliver the same urgently or else i will have to raise this in consumer forum.

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My Company courier the parcel on 11th of august, 2021 and it need to be receive by me within 3-4 working days but I am unable to receive it yet (18.08.2021). As it already reached to sirsa in 12.08.2021 and sirsa is just 45 km far away from us.

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My pan card was dispatched on Augest 16, 2021 but it has not been delivered yet. When i tried to track my delivery status, the trackon courier website showed invalid tracking number and details not found error. When i tried to file a complaint, the trackon courier site was not reachable and the other way which was to reach the customer care support was also unresponsive.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 26, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

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It have been 3 days and i didn't recieve my parcel tet. Tracking detail is showing that your parcel is for out for delivary but i didnot get it my track I'd is [protected]

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Address: 27 Kongunagar karungalpalayam Erode

Zeetawin Life sciences Pvt Ltd
27 Kongunagar karungalpalayam
Erode booking
[protected] this time not yet received parcel last 6 days. Emergency purpose of medicine. My client booking by air. Ur careless fellow by roadways. Y very very very worst courier service and customer service worst

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Aug 18, 2021

Updated by Ramjanu My complaint regester

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We got sms from nsdl that PAN card is delivered
Below is sms we got on 7th Aug 2021
Card sent by TRACKON AWB[protected] will be delivered in due time. Visit https://tin.tin.nsdl.com/pantan/- NSDLeGov

But i have not received yet

Aug 21, 2021

Complaint marked as Resolved

Nobody from trackon couriers contacted me and still my PAN is not delivered ...please reopen the complaint

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 26, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

Faizu45's reply, Sep 27, 2021

i have applied for PAN Card changes or updates on 29 August. I've got confirmation message from NSDL stating that PAN Card has been updated for me and it will be dispatched. Later I received a message that PAN card is sent by Trackon and got the Consignment number to check the status.

When I use the number to track my card online in the trackon website it shows out for delivery on 18th May. I havent recieved till now and no one is call me.

Faizu45's reply, Sep 27, 2021

Correction From Previou comment

i have applied for PAN Card changes or updates on 29 August. I've got confirmation message from NSDL stating that PAN Card has been updated for me and it will be dispatched. Later I received a message that PAN card is sent by Trackon and got the Consignment number to check the status.

When I use the number to track my card online in the trackon website it shows out for delivery on 8th September(Correction). I havent recieved till now and no one is call me.

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Address: Serve no 35 Adharsh colony, colony no 5 Kalepadal near pragati school, Adharsh colony pin 411028

Last 3 Days se mera parcel fatima nager trackon courier ke pass aaya he lekin last 3 din se muje courier boy ne courier nahi Delivery kiya.and last 3 Days ka update he uske Baad updates gayab hua.
So very Bad servies and chatted company.
My tracking id- [protected]

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Address: hastal road delhi

Abv no [protected]
[protected], [protected],
Mr Renu bala [protected] misbehaved a lot on phone
Not taking calls
when take call and i ask for status he reply return it to sourse now
not reach to home and ring bell but msg status door is closed so no t delivered
since 9 am to 12 Am no one taking calls.
very disappointed by the service

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Address: delhi

Dear Sir,
As per continuously calling on care no. there is no update and tell it will be reached.
I have booked my courier on 11 aug 2021 from Delhi to Malda, WB although booked by urgent courier.
my tracking no. is[protected]
Please resolve the issue as soon as possible this is very urgent courier, i have got the penalty on the same.

Regards
Tejendra
[protected]

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Address: karnal, haryana

Dear sir/mam

my relative send to me a parcel from gujrat by trackon.Yesterday at night i got a call by trackon corrier, i said to him can you provide this corrier yesterday in my city taraori.He said to me ok.After that next day i call to him for corrier he says to me it will be delievered after 15 to 20 days .Then i ask him why. He says to me he will come by foot.Then i tell him i will complaint of you.But he says that ok.I am sending to you contact no. Of trackon services karnal
contact no.. [protected]. I have a recording of trackon corrier.

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Please update status of courier with docket number[protected], it is showing in transit to siwan from patna from last 3 days. However the distance between 2 city is only 120km.

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Address: karnal, haryana

Dear sir/mam

my relative send to me a parcel from gujrat by trackon.Yesterday at night i got a call by trackon corrier, i said to him can you provide this corrier yesterday in my city taraori.He said to me ok.After that next day i call to him for corrier he says to me it will be delievered after 15 to 20 days .Then i ask him why. He says to me he will come by foot.Then i tell him i will complaint of you.But he says that ok.I am sending to you contact no. Of trackon services karnal
contact no.. [protected]. I have a recording of trackon corrier.

Aug 17, 2021

Complaint marked as Resolved

i not get any contact number by company and not any response. karnal, haryana trackon services very bad and not good behavior from customer.

Trackon Couriers customer support has been notified about the posted complaint.

Aug 17, 2021

Updated by hfbjdf Dear sir/mam

my relative send to me a parcel from gujrat by trackon.Yesterday at night i got a call by trackon corrier, i said to him can you provide this corrier yesterday in my city taraori.He said to me ok.After that next day i call to him for corrier he says to me it will be delievered after 15 to 20 days .Then i ask him why. He says to me he will come by foot.Then i tell him i will complaint of you.But he says that ok.I am sending to you contact no. Of trackon services karnal
contact no.. [protected]. I have a recording of trackon corrier.

Aug 20, 2021

Updated by hfbjdf my relative send to me a parcel from gujrat by trackon.Yesterday at night i got a call by trackon corrier, i said to him can you provide this corrier yesterday in my city taraori.He said to me ok.After that next day i call to him for corrier he says to me it will be delievered after 15 to 20 days .Then i ask him why. He says to me he will come by foot.Then i tell him i will complaint of you.But he says that ok.I am sending to you contact no. Of trackon services karnal
contact no.. [protected]. I have a recording of trackon corrier.

Aug 20, 2021

Updated by hfbjdf i got no any rsponce till now from trakon and my parcel not giving me. Trakon corriee namstay chock karnal contact number of trakon corrier karnal [protected].

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Address: Trackon couriers PVT. Ltd GSTIN-10AABCC8298E1ZU

I am Umesh Kumar singh from New chandmari motihari bihar -845401
My PAN card was sent by Trackon Couriers which was delivered to wrong person on 31st july and now i did not get any support from Trackon executives as i am unable to contact them .

My pan card is a government Id so i want to take it back to stay safe from any misleading from my PAN card

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 20, 2021

If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 23, 2021

Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 24, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

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Address: 1/10 B RANI DEBENDRA BALA ROAD KOLKATA-700002

This is to inform you I could not received my courier., (courier vide airway bill no[protected].but trackon site status shown UNDELIVERED DUE TO CONSIGNEE NOT RESPONDING TO PHONE CALL.this is wrong status update of delivery man.i have phone call many time in trackon customer service but not respond my phone call.so please give me this courier as soon, it is very urgent.

Aug 21, 2021

Complaint marked as Resolved

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