Claimed

Trackon Couriers Complaints & Reviews

www.trackoncouriers.com

1

Updated: Jun 16, 2025

Complaints 3293

Resolved

416

Unresolved

2877

So far, so good. Trackon Couriers is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Trackon Couriers will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Trackon Couriers

Having problems with Trackon Couriers?

File a complaint and get it resolved by Trackon Couriers customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Postal & Delivery Services

Trackon Couriers

Trackon Couriers reviews & complaints page 55

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Inspite of despatch of Pan card on 19/03/2021 by Mumbai income tax office, track on courier service hasn't delivered the pan card inspite of contacting the customer service many times and clearly specifying the address they have promised to deliver within two days but failed to deliver the pan card and now the status is showing it has been sent back to Mumbai office stating address not found, this courier company just fooling the customers and also I suspect they misusing the couriers for some grant.

+1 photos

Aug 8, 2021

Complaint marked as Resolved

Trackon Couriers customer support has been notified about the posted complaint.

View replies

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Apr 27, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bank of Baroda Malviya Nagar New Delhi

Awb [protected],
Delivery boy was so arrogant and he refused to give parcel and threatened that “you won’t get this parcel again in life”.
He was supposed to deliver the parcel at bank of Baroda Malviya Nagar New Delhi. He was asked to give that parcel to help desk since corona pandemic is going . We need to sanitise all the parcels before accepting directly . But he was so arrogant and didn’t deliver even so many people requested him . He was using nasty words for us .. he was present in branch while he falsely returned the parcel stating “no such company present”

Trackon Couriers customer support has been notified about the posted complaint.

Apr 13, 2021

Updated by Jai295 It is showing resolved however it’s not

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

This is the worst courier company. The delivery boy is calling me to some unknown location to pick up my PAN Card courier instead of delivering at doorstep. The customer service of the company is unreachable. What sort of service are they providing. NSDL should not use such companies for sending out couriers as important as a PAN Card. Horrible experience.

Apr 12, 2021

Complaint marked as Resolved

I made multiple calls to different employees of the company and had them inform the delivery boy about doorstep delivery.

Trackon Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: trackoncourier.com

The Package is in MIYAPUR BRANCH for the past 10 days

No Customer care number works

Nobody calls or message for the delivery dealys

Not sure when the package will arrive to home.

Trackon Couriers customer support has been notified about the posted complaint.

View replies

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Apr 22, 2021

If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Apr 27, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: C-1103, Kalpataru Splendour, Near Datt Mandir, Next to star Bazaar, Wakad, Pune 411057

Hi Team,
My Pan card is not received yet.
Now it is more than 8 days.
Please let me know when it will get deliver to us.

TRACKON AWB[protected]

Regards,
Mrunal Kamble

+1 photos

Trackon Couriers customer support has been notified about the posted complaint.

View replies

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Apr 16, 2021

If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

NSDL e-Governance Infrastructure Customer Care's response, Apr 20, 2021

We are still waiting for your response. Please write us at [email protected]. Our team will be happy to help you.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Trackon courier was booked with a parcel from gurgaon to siliguri.
The track detail mentioned that parcel delivered on 7th april 14 20 hrs, where as no call made to receiver 9r parcel delivered.. After so many calls finally they handed over the parcel ny 10th april evening..

VERY UNPROFESSIONAL AKD CHEATS...

Trackon Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

The status of my PAN Card says it’s delivered and signed for but I have not received the PAN Card yet and the local office isn’t answering my call.

+1 photos

Apr 12, 2021

Complaint marked as Resolved

Registered a complaint with customer care.

Trackon Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Falcon Aviation Academy Faizabad

When i track my courier its showing (R.T.O. due to address not found) why they do not call us.
when we try to contact them they are are not responding. We are very disappointed with Trackon service.
we call 100s time but they do not received my call. And must things no body able to help us.

Trackon Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I Order Pan card on 13 March 2021, but it's not delivered till now, On checking with trackon tracking Number[protected] It's showing Address not found, but i entered right Address.
Please Help me to get back my pan card i need it urgently.

+1 photos

Apr 10, 2021

Complaint marked as Resolved

Got my pan card after 3 days of writing Complaint here

Trackon Couriers customer support has been notified about the posted complaint.

Apr 07, 2021

Updated by Aksh295 Tracking detail

Apr 10, 2021

Updated by Aksh295 Got my Pan Card just under 3 days after doinf complaint

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: At. gudma post chapaner taluka kannad Dist aurngabad PIN code 431103

Dear customer care my courier number
[protected] is not my address delivered please send my current address

Trackon Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have applied for PAN Card earlier this month. I've got confirmation message from NSDL stating that PAN Card has been allocated for me and it will be dispatched. Later I received a message that PAN card is sent by Trackon and got the Consignment number to check the status.

When I use the number to track my card online in the trackon website it shows delivered by 31st of March. But I have not yet received my PAN card as of now.

I have not received my PAN Card but the status is showing delivered

PAN Card Acknowledgement Number: [protected]

+1 photos

Apr 5, 2021

Complaint marked as Resolved

Trackon Couriers customer support has been notified about the posted complaint.

View replies

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Apr 12, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Office no. 4A, Ground floor, Vijay Chambers Premises CHS Ltd, 1140, Tribhuvan Road, Opp Dreamland Cinema, Mumbai – 400 004.

Re AWB no - [protected],

and asking 300/- for 1 kg, actually per kg charges is 80- 90 rs why asking for 300/-

why taking to pay - - we have account therefore not taking to pay when we send parcel.

this thing happened again so we have complain and take strict axion on it

Niraj Ajmera - [protected]
Mumbai

Trackon Couriers customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Hi
my name is abdul salam i have applied for pan card of acknowledgement number [protected] on dated 8/03/2021 my pan card has been dispatched with airway bill no.[protected] but still i didnt received my pancard yet whenever we visit to trackon office address d-14/70 rohini sec-8 near by kvs they told me your pan card has been delivered to shahid but in my family member and my neighbour any person of shahid name is not available i old age per please do the need ful for the same

Aug 5, 2021

Complaint marked as Resolved

Trackon Couriers customer support has been notified about the posted complaint.

View replies

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Apr 7, 2021

Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care's response, Apr 9, 2021

We are still waiting for your response. Please write us at [email protected]. Our team will be happy to help you.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Garha toli Shanti nagar old hb road kokar ranchi

I was received massage on 31 march that my couriers is going to delivered soon but when we contact you incharge whose phone numbers is [protected] told me that aaj sapna jaga jab delivery wapas ho gaya tab i was not even informed my bajaj Allianz and not by tack on courier I was recieved massage on 31 march by bajaj Allianz and my courier is returned on 25 march so kindly take action on that person to behave properly and resend my courier whose AWB no is [protected]

Trackon Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 32,Shani Deo Mandir Road Near Tarang Crossing, Humayunpur Uttari,Gorakhpur,Uttar pradesh,273015

Website: trackoncourier.com

I tracked my pan card delivery sattus on trackon through awm number and it is showing that the parcle has arrived in my city on 20th march 2021 but i haven't received my pan card to my home still
Please resolve this issue as soon as possible

+1 photos

Aug 5, 2021

Complaint marked as Resolved

Trackon Couriers customer support has been notified about the posted complaint.

View replies

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Apr 7, 2021

Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care's response, Apr 9, 2021

We are still waiting for your response. Please write us at [email protected]. Our team will be happy to help you.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: THATCHANALLUR, TIRUENLVELI, TN

I applied for new PAN card. The new PAN card (NO CFUPJ0237D) was despatched by Income Tax Dept, Govt of India. Under transaction number is[protected]. Also, I personally visited Track On Courier Service office located at Thatchanallur, Tirunelveli (TN) as well as many more telephone calls made with their staffs. But tille date the PAN card is not delivered or handed over by the staffs. You are requested to instruct them to deliver the PAN card at the earliest.

Thanking you

Aug 8, 2021

Complaint marked as Resolved

Trackon Couriers customer support has been notified about the posted complaint.

View replies

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Apr 6, 2021

Inconvenience caused is highly regretted. We are following up with the concerned team for the earliest resolution.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Apr 8, 2021

We request you to refer our response sent from the email ID [protected]@nsdl.co.in for your reference.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Imphal

An item booked on 20/03 2021 from Mumbai to impal hasn't been delivered yet. It has been in transit to imphal since 24 March. No updates either.

Trackon Couriers customer support has been notified about the posted complaint.

View replies

J

Jangonglung Kamei

Mar 28, 2021

Consignment no.[protected] not delivered and no updates since 24 march

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Correct address for delivery to
Mr nitin bhadwal
Exide life insurance company ltd.
2nd floor sahni arcade near indiara coloy gate,
Above Bank of India
Pathankot-145001
[protected]
Pathankot punjab

Kindly help to correct deliver to Mr Nitin Bhadwal at Pathankot PB.

Trackon Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered books from www.buyonlineclasses.com and consignment send through Trackon Couriers on 28/01/2021 for delivery at Nawa City (341509), Rajasthan and marked delivered on 01/02/2021 at Jaipur.

How irresponsible courier services provided by trackon couriers and I also complaint against the online vendor for the same issue at consumer form vide Grievance Number: 2594770 but the vendor attach the online receipt which shows delivered status.

Now I want full refund and also compensation from Trackon Couriers Pvt. Ltd. or I will appeal to Consumer Form.

Trackon Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mq 433 N.C.L khadiya project Saktinagar District- sonbhadra Pin code- 231222

My tracking no is [protected].i sent it from trackon courier service.but till now it is not delivered to shakti nagar(uttar pradesh).it is in sonebhadra.deliver it on time pls.

Trackon Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines