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Trackon Couriers Complaints & Reviews

www.trackoncouriers.com

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Updated: Jun 16, 2025

Complaints 3293

Resolved

416

Unresolved

2877

So far, so good. Trackon Couriers is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Trackon Couriers will keep up the work and continue to help more customers with their concerns even better 🤝

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Trackon Couriers reviews & complaints page 58

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Address: Coimbatore

Hello, We had sent a business parcel of a clothing, chocolate, book, designer paper bag all worth Rs.1500, not delivered and responded.
We followed the tracking Id, shows still in transit but not at all reaching the client. Most of the customer care numbers in your website don't work, if one or two calls attended they don't give proper status of the parcel.

Iam afraid the parcel is been opened or misplaced. Pls get back to us or send the proper status of parcel, so that I could update my client. Our reputation is lost just because of TRACKON's negligence.

Pls note- parcel was well packed and mentioned with address n contact details.

Pls take action, give us the information where it went wrong and the delay.

Tracking Id- [protected]

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Courier is showing out for delivery but didn't delivered yet from last 3 days order no [protected]

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Address: 779, garha road,near bus stand Jalandhar city 01814635959

Website: [email protected]

My p.o.d number [protected]. It had reached 6.2.21 at Jalandhar city garha road, near bus stand. But they don't deliver till 10.2.21. when I call office then mam says I have ur courier.but they don't deliver. Please check and confirm . My name yashpal. Contact .[protected], [protected].
This is my bad experience when I send my courier by Trackon. I send a msg on social media to everyone don't send courier by Trackon courier.

+2 photos

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Feb 10, 2021

Updated by Yash Narang My courier had delivered Jalandhar Trackon office 6.2.21. but they don't deliver till today 10.2.21.
[protected]

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Shortegd in consignment no.[protected]
Two pc saree
1250*2=2500+125 gst=2625

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Address: Himalayan Heights Phase 1 Block 5th 1st floor HIG 110, Devpuri, Raipur (C.G.) 492015 mob- 9691996421

I am leaving in Devpuri
They not delivering parcel at my address always asking for to collect parcel at hub office said service not available at your address if service not available at my address why they collecting parcel from Mumbai

Docket number:- [protected]

+1 photos

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Delivered to wrong address POD available is does not have address.should have delivered to 231/B krishnapuram EAST Basaratpur gorakhpur up

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My consignment no is[protected]

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Address: Kangra, Himachal Pradesg

Track on service is really poor. This is the second time they have lost my Courier and when I tried to talk to staff, they don't even help you. Such unprofessional people

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Address: Nerul Navi mumbai-400706

I was courier 02 nos. of cartoon box via trackon courier prime from Navi Mumbai-400706 dated 27.01.2021 consignment no. is 14054453. but at the time of recieved the delivery we recived only 01 box out of 02 boxes dated 02.02.2021 at raman mandi (bhatinda-Punjab) so plz find out my missing 01 cartoon box as possipble as because my work is stop for that reason

+2 photos

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My PAN CARD is in transit since 19th January 2021. No one is attending call or delivering it.

AWB NO[protected]

+1 photos

Aug 9, 2021

Complaint marked as Resolved

Trackon Couriers customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 22, 2021

Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 25, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

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My order arrived at destination but I have not received the delivery of my books yet. I need my books soon as m Heading to other city. I want my Delivery soon within 7 February

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After checkiing the status of my package with the airway bill I was provided with it shows that the Pan card was delivered when I didn't receive the pancard.

Aug 9, 2021

Complaint marked as Resolved

Trackon Couriers customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 22, 2021

If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 25, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

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Address: Padav, Gwalior

My pan card was dispatched on 16th jan 2021 but its still not received and today is 4t feb 2021. While tracking it shows delivered with signature but i have not received this. Confirmed with my family members also and no one has received it. The trackon helpline is just a rubbish, no picks up the call rather it get disconnected automatically. Trackon is fooling us, need to take action. My pan acknowledgement number is [protected]. Trackon AWB no.[protected].

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P

Prashant128

Feb 5, 2021

Still not resolved. Consumer complaint says wait for "several days" to get a reply from trackon. Is that a professional reply ? Could someone tell me how long one should wait ?

PAN card shows delivered while tracking but not received - Comment #3796312 - Image #0

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 22, 2021

Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 25, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

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Address: No.4, Anandan street, Chinnasekkadu, Manali, Chennai-600068

Hi i ordered a dress in online where i provided the correct address street name Anandan street, but delivery person has Kumari ANandan street, which is half a km from my address. And if he is delivering the parcel to different person he should have called prior or after delivery .He didnot called me for my availbility and also didnot inform after delivering it has been delivered to different address.Now when i call them back for my item he is telling it is alrrady delivered to some other address.Very bad delivery faicility track on has.So now who will refund my ordered item amount, track on, delivery person or who else?

My contact no: [protected]
Tracking id : [protected]
Delivery person : Navarasu ( Conatct no: [protected])

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NSDL site is giving this message "Your PAN card has been dispatched on 21-Jan-2021 by Trackon Couriers Pvt. Ltd courier". I tried to contact them but their numbers are not reachable. It is almost two weeks. They should deliver my courier. This address KOLKATA phone no of trackon
[protected] but no one is picking up the phone. When my pan will be delivered.

Aug 9, 2021

Complaint marked as Resolved

Trackon Couriers customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 2, 2021

If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 8, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

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I had applied for PAN Card which was dispatched from Mumbai on 18th January 2021 via TrackOn courier the tracking number is[protected]. Today is 29th January 2021 and I have not yet received the courier. When i called call center i got information that the courier reached my area office on 23rd January but no one from courier had called me or had delivered the shipment. Complaint has been raised today but no one from courier company has contacted me. I need the PAN urgently for a legal proceeding.

Aug 9, 2021

Complaint marked as Resolved

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 2, 2021

Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 8, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

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Address: Lalit mohan singh adhikari ,C-4/3 cavendish industries ltd laksar

My daughter s urgent courier of PAN CARD despatched from pune and as per tracking it was received at your roorkee office on 07.01.2021 .but till date it was not delivered . I have already spoken to your roorkee office, they just making the promises to deliver today every time but still not delivered .
Neither any intimation was given regarding the arrival of consignment .
it is just ammazing to know how the courier service is running in such unsystematic way

Aug 9, 2021

Complaint marked as Resolved

Trackon Couriers customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 2, 2021

If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 3, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

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Respected Sir,

I need to receive consignment through trackon couriers. NSDL made courier on 12 Jan 2021 and now it is 28 Jan 2021. When I tracked status in trackon courier it is showing that consignment reached destination hub on 20 January 2021 but till now I haven't received my consignment. Airway Bill number:[protected]

I tried to reach trackon couriers multiple times, no one is picking calls and there is no response for complaint raised too.

I need PAN card that NSDL courierd through Trackon couriers. Kindly deliver consignment.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 30, 2021

Kindly DM your PAN / application acknowledgement / Token number or other transaction details or write us [protected]@nsdl.co.in to check and resolve your concern.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 3, 2021

We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

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Address: [email protected]

Income tax department send some pan card with trackon couriers. but till now not receded. i call trackon malda branch, but anyone no help me. but status saw is malda branch.
please cheek the attach file and provide exact location.

my [protected]@gmail.com

+3 photos

Aug 9, 2021

Complaint marked as Resolved

Trackon Couriers customer support has been notified about the posted complaint.

Jan 27, 2021

Updated by Debika Saha Income tax department send some pan card with trackon couriers. but till now not received. i call trackon malda branch, but anyone no help me. but status saw is malda branch.
please cheek the attach file and provide exact location.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 30, 2021

Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 2, 2021

This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly. Further, PAN/TAN applicants are requested to note that on account of COVID-19 outbreak and Govt. advisories issued in this context, there will be delays in processing of application/dispatch of PAN cards. We thank you for your understanding and co-operation. To know the status please visit our website. Click here: https://www.tin-nsdl.com/index.html

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 8, 2021

We request you to refer our response sent from the email ID [protected]@nsdl.co.in for your reference.

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Address: H.no 1324 ,Gail no 2, Bharat nagar, main bazaar, Batala road amritsar

Courierb not receive track number available [protected], please sir support
Urgent hai my phone [protected]

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