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Trackon Couriers Complaints & Reviews

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Updated: Jun 16, 2025
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C
Ch durga Bhavani
from Vijayawada, Andhra Pradesh
Jan 11, 2021
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Address: Delhi,faridabad

Hi
Deliver fast to supplier its already very very late.
Trackon courier Tracking number:[protected].
Parcel got Rto but didn't delivered still to supplier still.
Its been 1month 6 days same status showing but parcel not delivered to origin .
Last status shown on 4th December which shows processing bag for Delhi head office from there again no status update and no parcel delivered.

Customer care numbers are also not receiving calls and customer care mails also they are not replying.

Please deliver parcel fast to supplier.
Trackon Couriers customer support has been notified about the posted complaint.
Jan 28, 2021
Updated by Ch durga Bhavani
No change in status after complaint also..not delivered to origin nor customer still

Hi
Deliver fast to supplier its already very very late.
Trackon courier Tracking number:[protected].
Parcel got Rto but didn't delivered still to supplier still.
Its been 1month 6 days same status showing but parcel not delivered to origin .
Last status shown on 4th December which shows processing bag for Delhi head office from there again no status update and no parcel delivered.

Customer care numbers are also not receiving calls and customer care mails also they are not replying.

Please deliver parcel fast to supplier.
Not delivered still
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    S
    sneha.pandita
    from Delhi, Delhi
    Jan 8, 2021
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    Website: trackon.in

    My order number is [protected], they shipped my parcel from Delhi on 4th Jan for Jammu, Nagrota, Jagti and their website showed me that shipment reached Jammu on 6th jan. I have been since then trying to track online but website keeps giving error and when I call the cust service, they just keep diaconnnecting, i got hold of employees of this company who work in Jammu and one guy said we wont deliver in nagrota, then gave number of other guys who dont pick up calls.I am worried it has really important stuff and they took money for this but now will left me hanging. my contact number [protected]
    +1 photos
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      S
      Sakshi@1986
      from Powai, Maharashtra
      Jan 6, 2021
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      My Parcel of 9kgs was booked vide no.[protected] from Batala to Hyderabad location vide Air Mode.
      Firstly the Person has changed the mode to SURFACE and sent through road and secondly All eatables boxes sealed were opened and 3-4 pieces were taken out from box.

      In this Pandemic of Coronavirus, how these courier people can open boxes and touch all eatables and take out things partly.

      Disgusting on Part of Trackon couriers.

      Pls find the attached images of Box lamination opened and sweets are taken out.

      I want you to take action against the company and staff.

      Your Action and response would be highly Appreciated.

      Contact Details:- [protected]
      +4 photos
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        S
        Sakshi@1986
        from Powai, Maharashtra
        Jan 6, 2021
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        My Parcel of 9kgs was booked vide no.[protected] from Batala to Hyderabad location vide Air Mode.
        Firstly the Person has changed the mode to SURFACE and sent through road.
        All eatables boxes sealed were opened and 3-4 pieces were taken out from box.

        I want you to take action against the complany and staff.
        Ur response would be highly Appreciated.
        Contact Details:- [protected].
        +4 photos
        Trackon Couriers customer support has been notified about the posted complaint.
        Jan 06, 2021
        Updated by Sakshi@1986
        In this Pandemic of Coronavirus, how these courier people can open boxes and touch all eatables and take out things partly.

        Disgusting on Part of Trackon couriers.
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          G
          Gee Ess
          Jan 6, 2021
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          Sir as i had not recived my parcel and as same u am continuing giving compliments but no one is listing
          Trackon Couriers customer support has been notified about the posted complaint.
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            S
            Seema Gahlot
            Jan 6, 2021
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            My parcel is out for delivery for 4days and no one is responding. And the delivery person is I'll mannered and using abusing language. It's my complaint request to you other will be at police station.
            Trackon Couriers customer support has been notified about the posted complaint.
            Third class dilivery boys chor he wo
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              C
              Chandar Sr.
              from Delhi, Delhi
              Jan 6, 2021
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              I'm waiting for the delivery of my pancard for the last 10 days. As per tracking information, the packet reached the destination on 28th December 2020. My residence is around three kilometres from the courier's address. Still no delivery so far. Complaints not attended to. AWB NUMBER[protected]. Position as on 6th January 2021
              Trackon Couriers customer support has been notified about the posted complaint.
              Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.
              We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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                A
                arundabral
                from Noida, Uttar Pradesh
                Jan 5, 2021
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                Address: A-64 NARAINA IND.AREA, PHASE-1 NARAINA NEW DELHI, DELHI, 110028,

                I have sent a glass temple to Bengaluru however same was completely broken none of the piece was in solid form. When i was sending the same i asked your person from Bata office in Faridabad that its a glass item and needs to send very carefully. He assured me that nothing will happen to this and we will take care... i asked him multiple times to send it by Air if possible.. but your person Ashok given a complete assurance that it will not break... i asked him from last almost 10 or 15 days to raise a complaint against the refund as same was also told by your person that if something happens we can claim the same however he is just not ready to do it and also telling me that it will be done on daily basis.. i have spoken to you head office on Neelam bata road they are also not ready to help in any case and far most worse than Ashok by saying nothing can be done on this... if the claim is not option then why do you guys ask for invoice... i have shared invoice with Ashok and also the video footage for broken. Video Footage is available.

                I have raised complaint on emails and on Twitter as well however its so pathetic service that no one is ready to reply on the same.

                Tracking no:[protected]
                Trackon Couriers customer support has been notified about the posted complaint.
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                  R
                  RabinMukherjee
                  from Delhi, Delhi
                  Jan 5, 2021
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                  Address: 1D, Shantineer Apartment, Kaikhali Chiriyamore, Kolkata, pin - 700052

                  Hi,

                  I have very important sensitive document which has sent from Delhi on December 31. the destination location is Kolkata. while I am tracking the item, it is showing that the item reached at destination on January 2. today is January 5 but still now it is delivered. The Trackon office (which is showing in the tracking screen) is hardly 2 kilometers away from my address, but you are not able to deliver it by three days.

                  I have visited your office location. They are saying they are not able to find the item.

                  My Consignment No (Tracking Id): [protected]

                  Please look into it on high priority. The item is really important for me
                  +1 photos
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                    A
                    adabral
                    from Faridabad, Haryana
                    Jan 5, 2021
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                    Address: A-64, Naraina Industrial Area, Block B, Naraina Industrial Area Phase 1, Naraina, Delhi, 110028

                    I have sent a glass temple to Bengaluru however same was completely broken none of the piece was in solid form. When i was sending the same i asked your person from Bata office in faridabad that its a glass item and needs to send very carefully. He assured me that nothing will happen to this and we will take care... i asked him multiple times to send it by Air if possible.. but your person Ashok given a complete assurance that it will not break... i asked him from last almost 10 or 15 days to raise a complaint against the refund as same was also told by your person that if something happens we can claim the same however he is just not ready to do it and also telling me that it will be done on daily basis.. i have spoken to you head office on Neelam bata road they are also not ready to help in any case and far most worse than Ashok by saying nothing can be done on this... if the claim is not option then why do you guys ask for invoice... i have shared invoice with Ashok and also the video footage for broken t
                    Trackon Couriers customer support has been notified about the posted complaint.
                    Jan 05, 2021
                    Updated by adabral
                    i have raised the complaint on emails and also on Twitter however no response from their end so far not even they bother to reply single time in last 5 days
                    Tracking no:[protected]. Let me know if you guys need video footage as proof.
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                      R
                      Riya Kulwinder
                      Jan 4, 2021
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                      Address: Phagwara

                      Hi team,
                      I am waiting for my courier since Saturday[protected] phagwara to amritsar) as you guys mentioned domestic delivery within 24 hours. Its still not arrived as it is[protected]. First time i’ve seen that bad courier service.
                      +1 photos
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                        V
                        Vaishnavi Borude
                        Jan 3, 2021
                        Resolved
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                        Resolved

                        Pan Card Not Received — i have not receive my pancard and in the status it was showing delivered
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        Trackon Couriers customer support has been notified about the posted complaint.
                        Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.
                        We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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                          N
                          Nivedita Mohangekar
                          Jan 3, 2021
                          Resolved
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                          Resolved

                          Address: Belgaum Karnataka

                          Yesterday I received a call that I’ll receive order by evng, the same was not delivered, today when I called office they said delivery boy has picked order yesterday itself, n I haven’t received his call back nor he is picking my call

                          Order no[protected]
                          Jan 4, 2021
                          Complaint marked as Resolved 
                          +91 97383 32533 This person had called me informing that parcel is picked by delivery person and he is not picking call from last 2 days
                          Trackon Couriers customer support has been notified about the posted complaint.
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                            B
                            binsonjv
                            from Ottappalam, Kerala
                            Jan 2, 2021
                            Resolved
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                            Resolved

                            The pan card is not delivered and information submitted while tracking is false .

                            The card shows delivered to some other person.

                            Courier agent agrees that pan card lying in their warehouse for 20 days

                            Now it says that I have agreed to collect it from their office.

                            These are plain lies.

                            Tracking number[protected]
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Trackon Couriers customer support has been notified about the posted complaint.
                            Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.
                            We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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                              Z
                              Zishanshaika7860
                              Jan 2, 2021
                              Resolved
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                              Resolved

                              Sar ji hamara pen card wapas kiyu kar diya gya h awb no[protected]
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Trackon Couriers customer support has been notified about the posted complaint.
                              Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.
                              We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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                                M
                                ManavSethi
                                from Delhi, Delhi
                                Dec 31, 2020
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                                Consignment no: [protected] .Missing parcel since 27 Oct 2020 . . I have mailed, and called to all possible phone numbers and email addresses of trackon i could find on their site and google. i havent received any reply yet. Kindly help me get my claims. Total amount of contents is 6500 Rs and courier charges is 140rs. Receipts and claim letter already shared with trackon and with previous complaints on this consumer site.I AM AGAIN PUTTING UP THIS ISSUE AS THE COMPANY HAS NOT GIVEN MY CLAIM YET . MORE THAN 2 MONTHS NOW SINCE MISSING PARCEL. This is the 3rd time I am highlighting this issue on this platform, Hope trackon solves it at the earliest now .Thank you.
                                Trackon Couriers customer support has been notified about the posted complaint.
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                                  V
                                  Vijaya Yellapu
                                  from Bengaluru, Karnataka
                                  Dec 31, 2020
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                                  Address: dno-3,1st cross,1st main,vinayakalayout,horamavu , Bangalore

                                  Hi,
                                  My tracking number is [protected] and it is showing out for delivery from 19th dec 2020. and i keep on calling customer care and delivery person ([protected] ) no reply from them .
                                  They are not responding to my calls .
                                  Can you plz let me know what happened to my parcel.

                                  Thank you.
                                  Mob-[protected]
                                  Trackon Couriers customer support has been notified about the posted complaint.
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                                    Shans4033
                                    from Thrissur, Kerala
                                    Dec 31, 2020
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                                    Address: Ind Innovation Pvt Ltd, Ayyappankavu Cochin

                                    Material is not delivered at end location against Consignment # [protected] From Cochin to Adur. No update from trackon Adoor Hub and asking to file petition. which was not at all professional approach from a courier team and no one taking any responsibility to trace it out.

                                    Called multiple times to below Numbers : No update
                                    [protected], [protected]
                                    +1 photos
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                                      P
                                      Pkpyara
                                      from Delhi, Delhi
                                      Dec 30, 2020
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                                      Address: Rz-104 Shiv nagar,Gopal nagar,najafgarh, New delhi-110043

                                      Sir,
                                      I was sent a sandisk company 64 gb (3.0) company to my sister Jyoti whose address A 38/4 RD 1 Konia Kazzakpura Varanasi
                                      Pin-221007 on date 24 december 2020..In the time of delivery date 30 december 2020 box was empty.That's why she refused to take the parcel.I even know where my pendrive is missing..I'm in big trouble possible resolve my problem as soon as possible.
                                      Regard- Prashant kumar
                                      +1 photos
                                      Trackon Couriers customer support has been notified about the posted complaint.
                                      Dec 30, 2020
                                      Updated by Pkpyara
                                      Sir,
                                      I was sent a sandisk company 64 gb (3.0) company to my sister Jyoti whose address A 38/4 RD 1 Konia Kazzakpura Varanasi
                                      Pin-221007 on date 24 december 2020..In the time of delivery date 30 december 2020 box was empty.That's why she refused to take the parcel.I even know where my pendrive is missing..I'm in big trouble possible resolve my problem as soon as possible.
                                      Regard- Prashant kumar

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                                        A
                                        Ashi Nidhi Dhiman
                                        from Powai, Maharashtra
                                        Dec 30, 2020
                                        Resolved
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                                        Resolved

                                        Address: Agra Branch, Mr Ravi Singh/Shyam Sundar, Hardeep Guest House Near Pind, Buluchi Hotel opp Guru Dwara, SIKANDRA, City - Agra, State - UP, Pin - 282007
                                        Website: Trackon courier

                                        Sir, My Name is Ashwani Kumar. Serving with Agra Cantt. Courier has been despatch on 18 Dec 20 from Ambala to Agra. However courier not received till date that is 30 Dec 20. Cormier is urgent required. I search the same on line in internet as shown the following address at Agra. Photo attach of address and my receipt.

                                        My address given in Courier
                                        Hav Ashwani Kumar
                                        HQ 50 (I) Para Bde
                                        Q Branch
                                        Pin 908050
                                        Agra Cantt- Commissioner Gaye
                                        Phone No [protected]
                                        +1 photos
                                        Dec 30, 2020
                                        Complaint marked as Resolved 
                                        ID Number 1411570258 Courier not received from Ambala to Agra. Phone no 7018277329. Urgent medical medicine in courier regarding Cancer patient.
                                        Trackon Couriers customer support has been notified about the posted complaint.
                                        Sir very very urgent.
                                        Courier not trace out. Please find my courier at the earliest.
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