Trackon Couriers Complaints & Reviews

The online shopping website provided the tracking number [protected] for the personal care products i purchased. But this courier company has not delivered or informed about the parcel. It is simply keeping the parcel with itself. Nobody is picking up phone in any branch. Most of the numbers given are out of order. Customer care number helpline numbers also not receiving.

Hi,
Myself R.Srinivasan, I had to receive PAN card from Income Tax department in which the shipping is initiated on 20th May 2019. I received AWB# ([protected]) and While checking the status still my parcel is not shipped. Please do the needful at earliest.

No picking call in customer care number for Trackon Courier services.

Thanks,
R.Srinivasan

My name is akansha jay parekh, i am expecting a courier from trackon which is already reach vasai outlet yesterday thats on 27 may 2019 but still i haven't received the parcel my awb no is [protected] and when i am trying to reach the delivery person of trackon he is not receiving the call and has now switched off his phone, i want strict action taken against the delivery person my contact no is [protected] so please contact me on this no.

Sir Trackon courrier service jis ke through मैंने यह medicine मगवाई थी।
3 दिन से call कर रहा हू ।
और आज कह रहे है 30 km दूर आ कर अपना parcel ले जाये।
आप के area मे तो हमारी service ही नही है

Sir Trackon courrier service jis ke through मैंने यह medicine मगवाई थी।
3 दिन से call कर रहा हू ।
और आज कह रहे है 30 km दूर आ कर अपना parcel ले जाये।
आप के area मे तो हमारी service ही नही है

[protected] awb number which is supposed to be delivered to irungattukottai by may 5th but still no update on the parcel and no proper respons efor the complaint raised. Very irresponsible people. Called to all numbers they are not responding properly and still the parcel is not received. What is the use of sending parcels through private sources. Why the delay is not rectified and details is yet to be updated in website and no proper info to register a complaint

With reference to consignment number [protected], the company never delivered the product and while complaining they said that i have already signed while receiving package which in turn surely not my signature.
package consist of sensitive documents which needs to be deliver as soon as possible.

I sent a package from patiala, punjab to be delivered to hyderabad. The address was correct and i take my deliveries at that address only. But the courier facility says address is incomplete. It's not the case as i order packages from amazon as well and they never face such problem. This is very irresponsible behaviour on the part of courier service which serves in some many parts of the country. Never expected such a negligience. Also the parcel should have been reached by monday but it took so much time and now i am in a dilemma whether to ever trust this courier service ever gain or not.

I have sent a courier [protected] from Jalandhar to Gurgaon. till after four days there is no any update on website also. secondly while you call on given number, they people not picking calls. it's really really really a pathetic services of you guys giving the customer.

first i have called on number : [protected], one of your madam says that will hopefully deliver but that was wrong commitment.
next morning she gives me number of another lady that is [protected] she also assured that courier will be 100 & 10 % will be deliver by today by 4 pm but now its 4:45pm. now what we say.

doob maro . you guys have only name see you fame or services. i personally suggest to all don't send courier by trackon courier. while company will be cloed than they people know .

AS per docket no. [protected] from Trackon couriers parcell is still not received
Also, docket no. [protected] is not found on http://trackoncourier.com/
Date of assign parcel 11.05.2019

My contact no. [protected]
Email ID [protected]@outlook.com

Company: trackon couriers
Owner: ranjeet singh shekhawat
Phone: [protected], [protected], [protected]

I am complaining about insufficient information about one of the packets that were dispatched from jaipur office on 8th may. The company continuously misguided me and gave me the wrong information regarding my packet and now they are not picking up my phone. They are continuously disconnecting the phone.
I had ordered a dress material with the company kmp, headquartered in jaipur, rajasthan on 3rd may. The company sent the packet to trackon couriers for dispatching the same. Tracking number is [protected].
Tracking result on website shows "door locked" which is false information. None of the courier boys came to my home or called me up over the phone.
They have mentally harassed me and kept on giving fluctuating information such as " packet gone to delhi/packet gone to jaipur/redispatched. Etc.
They are not sharing thenew tracking number (If they have redispatched) and now they dont pick up my phone.

I am sure they have incorrect address on the packet and they are not cooperating at all. Highly unprofessional and insensitive.

Please look into the matter; it's a humble request.

I have sent my original documents to gurgaon via trackon on 08 may 2019.but still not delivered. Sent on trackon speed. They assured me it will get with in two days. Now i checked in site, its not delivered and return it. But still i didnt get any information about this.
Worst service.never promote them...

A parcel was couriered after paying EXTRA CHARGES from Punjab after confirming with Mumbai office that it would be delivered by 18th.
Parcel has reached Mumbai on 18/5/19 but still not delivered to me. On enquiring with the given customer care contact (KAPIL) rudely told i[censored] need urgently then come and collect parcel urself otherwise we will deliver whenever we have time.. which is already 2 days late than expected date and still he has AUDACITY to behave as if he is doing any favour.
Is this the way to deal with customer? You are making money by UNETHICAL ways. charging extra for air parcel and then delivering at regular parcel time. This is second time bad experience with trackon and same issues. ur delivery offices are pathetic... henceforth I am never going to use ur service and will raise this issue in consumer court.

Hi team,

This is really disappointing that the package is not even dispatched from the trackon shop and kept for twodays until it is not reminded. This is the often case of mr. Om prakash, shop owner ([protected]) where every time one need to remind him for the dispatch of products. The status of consignment number [protected] is still unavailable.
Shop owner has stopped picking my number. Also, i tried calling to the customer care, which is always busy. I called the head office where i came to know that this consignment number is not dispatched.

Please prioritize the application to resolve such irresponsible behaviour in future.

This complain is regarding deepak pandey works in trackon in lucknow krishna nagar office. On 7 may 2019 i booked a parcel from lko to spn. He pick up the parcel but rates given by him was too high so i asked him to return my parcel back and was also ready to give him his fuel expenses he asked. But till today 14 may 2019 he has no delivered my parcel and was making excuses. This is the worst experience i ever faced with any courier service.. Its a request to delivered back my parcel in lko at earliest and take action regarding this unprofessional man.

Despite of continuous follow up since last Monday.
We are very disappoint to write this MSG, we book a courier with trackon prime on dated 9/05/19, yesterday it shows deliver as per below detail.

Yesterday Mr. Sundravadivel [protected] from Tirchy told it is no service area you have to collect it from office.

Today when a person went to collect it, he say it was deliver to other area,
Receiver (mr. Satramurti [protected]) Glad Corporation not receive the courier yet

but it not delivered yet.

This is with regards to consignment no : 10411268 booked at keshav puram, delhi 110035 dealer. On saturday, 11 may 2019, i repeatedly asked them to deliver the same in 24hrs and they promised same will be delivered on next day i[censored]sed trackon's prime services. I paid rs 280 for same.

The very next day i called them on their phone and they told me then sunday is a holiday and they cannot do anything now. On further inquiry and confrontation, they got aggressive and started blaming me for the issue saying that i did not tell then that next day is sunday.

That's very bad practice used by your company's unruly staff. Looking forward to hear from you with a hope that appropriate action would ebe taken against them

As when am writing this review my product is still not delivered in last 11 days.They say they lost my address, a courier company lost my address its like bank saying they lost key to the main gate thus bank will be closed today. I am not in any remote location, infact in radius of 2 KM within the airport hub where parcel do rest. There tracking is only available only during office hour similar to govt office and most of the time people are like we can't do anything its unevitable. The tracking on website writes generic lines with no regular update. There local contact centres are having all their number switch off. Courier from delhi to kolkata take MAX 3 days, its already 12th day and am told by some unreliable source that if my old life karma's are good I MIGHT PROBABILY am VERY LIKELY to get the product MAY be delivered in next 4 days. In this difference I can post the same product twice but they dont have any reliable system so that I can even cancel and have the people repost the order. Even a cycle could have delivered faster than this, am 100% sure they are using Bullock carts.

My name is gargee halder. By tracking id for courier is [protected]. My mother had send an important document through trackon courier. The product was send on 30th april, to hyderabad, on 3rd it's showing out for delivery, several calls i have made till date but no one is picking up the phone in hyderabad miyapur. On 11th may i lodged a complaint, but they are writing it's delivered on 8th may, which is a lie. Kindly help. It's a very important document for me. Such an irresponsible service i have never come across. My mother has to run from here to there for these people.

Worst courier service ever, it has been 14 days but my courier has not been delivered, as i hv sent my niece 1st birthday dress and her 1st birthday got messed only because of trackon courier. This courier don’t care about anyone’s feelings. However i have complaint for the same, they are saying the same thing on daily basis. If my courier will not delivered by today’s eod i will going to case. Tracking no - [protected]

Don’t...

I have not receive my document send by nsdl through your courier company on 29 april 2019. I have talk to costumer care executive several times and send a complaint in your consumer forum regarding the delay in receiving the parcel but still i get no solution in respect of this matter.
The complaint no. Is c617976.
So, i request you to please send the parcel as soon as possible.