| Address: Plot No. 120, Phase 1, Industrial Area, Near Hommtel hotel, Chandigarh-160002., Chandigarh, Punjab, 160002 |
My consignment # 10628536 was shipped from chandigarh to bangalore and as per tracking records, the delivery was attempted on 8th april 2019. I was at home all the time i did not receive any courier. They tried the delivery again on 9th april 2019, i was not at home they called me and i was unable to pick the call. I called them again around 6, they did not pick my call. The other day on 10th they shipped back my courier to chandigarh without even confirming with on the shipping number. I called the bangalore customer care on 11th april 2019, the person said i will deliver the courier today at 3:30. I called the bangalore customer care again at 5:30, he said i will deliver it on saturday which is on 13th april. Now on 12th, i got a message on my shipping number that they have shipped the courier back to chandigarh. This is complete cheating. They did not inform us before shipping it back to chandigarh. Now the chandigarh customer care is not at all helping us with redelivery, also bangalore customer care is not even responding.
Trackon Couriers customer support has been notified about the posted complaint.