Trackon Couriers Complaints & Reviews

Hi sir
This is regarding about the parcel which have not been deliverd to the customer place... it was dispatched more than a week... and i caled helpline they gave Mr.Ramesh number who s incharge...
Now what he says
He wont go to spot... we have to go and collect in trackon office... my customer is helpless do need..
All other courier going doorstep
Why urs not...
Pls do need immediately
TRACKING ID [protected]

Thank u

I had availed courier service from trackon saki vihar road/marol, mumbai, and they overcharged me for my consignment from mumbai to hyderabad at rs.60/kg. I had couriered ~80kgs. Please resolve this immediately, your franchises are supposed to uphold the company integrity, and a transgression by them reflects poorly on the company.

Regards,
Purvi
[protected]

Sir mera pancard apke couriers branch new siyaganj indore se reverse kar diya he krpya use dobara uske adderss par sent kare
apke branch se kaha gaya ki ye hamare area mein nahi ata he ye konsi bat hoti he ya to apne wala se galat area ke branch pr send kiya mera to pancard rukh gaya ap

I have ordered books on 16th march which have not yet been delivered as on 2nd April. I lodged complaint and again no action is being taken. I am calling customer care non stop for the last two days and it's busy constantly for the last two days. Complaint no T539342 & T538367. Please help

Dear sir,

Please check my courier, as per tracking courier is reach at mumbai yesterday, but courier is not reach at my home.

Kindly check and courier today end of the day, because this document is very very important to delivered.

Regards,
Suraj dhumal
[protected]

Receiver add : amit dhumal ([protected]/[protected])
5/vishnu niwas, waghobawadi, tembhipada, bhandup (W),
Mumbai 400078

The worst courier service ever. The person RAHUL in their Vikhroli, Mumbai office has no idea how to speak to the customer. They could not get one parcel delivered from Mumbai to Pune is 18 days. The person refuses to take responsibility of the parcel. I have faced huge losses due to the same.

My order number is[protected] and Consignment number is[protected] I have ordered my foundation course books on ICAI Centralized Distribution system and they were deliver through your Trackon Couriers to my Residency in Visakhapatnam but When I tracked it is that they have delivered it in Model Basti.
How can you be so irresponsible . I want my package immediately it very important for me how can you deliver it even without informing me through a call or message. I request you to retrieve my order.

Docket no. [protected], my packet containing very important documents for lic policy to be submitted to lic office by 29th march 04:00 pm. That packet was booked from your aurangabad agency gajanan xerox, aurangabad on 25/03/2019 to pune address. However, didn't receive at pune address till 29/03/2019, so tracked and learnt that packet is in your pune office. They gave delivery man's name mr manoj (Karve nagar, pune area) mb. [protected]. I contacted him on 29/03/2019 at 11:45 he asked to collect packet from him at his location somewhere away from my address or it will take to deliver by him at 04pm. When again contacted at 02pm and requested to deliver early being already very late. He very arrogantly replied that he will not deliver and we have to go to collect at his will and location. Instead of expressing sorry, he further threatened that even if we complain to his trackon company no body can do any harm to him. This was very unethical and unexpected from employee of a reputed company of trackon courier.
Though the packet was deliver next day on 30/03/2019, which was of no use as already i lost the credit at lic office and peace of mind plus lot of monetary loss due to delay.

Hi
we are from NEIGHBOURHOOD HYUNDAI.
One of our imported courier was delivered from TRACKON courier.
The information is in attachment also.

Our tracking no is-[protected].
As per trackon guy they delivered our courier but when we track it we can see that it is in satellite branch ahmedabad and the contact no is-[protected].

First time they receive our courier but now we call them so many times but they still not receive our call.
Definatly they are in fault so they can not answer us.

They send us POD and it is on the name of AUTOMOTORS but our courier is on the name of NEIGHBOURHOOD MOTORS, so how it will be delivered and sign is also wrong.

Kindly help us immediatly

Kindly help us for receiving our par

My shipment should reach to me on 25th march but still it hasn't deliver.
I registered the complaint at the goregaon barnch but still there is no commitment given about the delivery.

Trackon is one of the worst courier service and i will not recommend or advice anyone to use this services. There website is also not updated.

I was expecting a consignment from mumbai. Unfortunately same was not delivered even not attempted to deliver even single time and returned back to mumbai.

This is very disappointing and due to which i failed to file for claim reimbursements. This kind of behavior should not be accepted and responsible person, company should be sacked effective immediately.

Have booked a courier on 19/03/2019 vide docket no [protected].
It was booked for muzaffarpur bihar but at the time of tracking it is showing that the docket is is in chennai.
Why it was go to wrong place, please revert and arrange to delivered the courier in right place asap.

We are supposed to received our courier material send by customer. The courier agency @ sawardari, chakan, pune supposed to handover, but as document was inside the packing and the courier boy not able to show our security asked him without paper they can not accept. The courier team very roudly talked and saying it is not our job to check paper is there or not and take by the parcel. On contacting very roudly discussed and not handovering the parcel. Saying to whome you want to call you can call.

1) i had applied for pan card, which was supposed to be delivered on 9 march by trackon courier service, which is not
Delivered to my address.
2) they sent this message - "trackon[protected] is delivered on 16/03/2019, in case of non-receipt please call back on [protected]".
3) as i have not received my pan card yet, so i called the above number, but it's switched off.
4) no one from trackon ever contacted me to deliver the pan card, which is very irresponsible.
5) my pan card status on official website is - "your pan card is despatched and will arrive till 9th march". While trackon's message says that it was delivered on 16th march.
6) please solve this issue as i want my pan card as soon as possible.

I had sent my courier ([protected]) on 22 dec 2018 from faridabad to gurgaon and checked in couple of days online that it was returned to faridabad hub office on 26 dec 2018. I called the faridabad hub office and the faridabad local office and also the delhi office to track my package. However they all kept telling me to call later and that they are co-ordinating among themselves to find the package. Now on 16 mar 2019 they tell me that the consignment is not found online and that they cannot do anything about it. This is completely fraud as they kept fooling me for nearly 3 months and now they reply with such an answer. How can a package miss all of a sudden. This is the worst experience ever. Trackon fails to keep the minimum expectation in the postal delivery service. I want my package and a compensation for this fraud and mishandled service asap.

I have sent my courier to healthway hospital in panjim, goa on 6/3/2019 through trackon courier services at the said address... 1 week has passed and it is still not delivered... When i went to the dealer of courier services for getting tracking no. Details he gave it after 1 day... When i tried to track my consignment on trackon's website, it is coming "no such consignment is found"... What does that even mean??? Who will pay for the delay & for the lost contents in the courier...??? I am sending you the tracking no. Details: [protected] & [protected]... Kindly respond as soon as possible to the following phn no.[protected]... As sending u pics of the payment bill...

I am expecting a courier (In kolkata) parcel from ncr since the 7th march 2019. Was despatched on the 5th. No delivery. Web tracking update is blank after 7th. Yesterday the syatus shows incomplete address. I have tried calling them on 12 different numbers for hours each day since the 8th but the numbers are a hoax. Tried sending emails from personal and company accounts but their server rejected the mail (How convenient). Frustrated i sent a telegram and still nothing moves. Don't these people have any sense of responsibility or decency. That courier could make or break small entrepreneurs, but then obviously that is beyond their sense of reasoning. I mean just what kind of people are these? Or have that absconded with whatever they could get their hands on. I am very seriously considering lodging a fir against the board. Consignment no.[protected] dated march 5, 2019.

Tracking is showing parcel received but i have not received the parcel contacted courier boy arvind he has delivered parcel to wrong person without checking details even the sign and no. On the receipt are not recognised and number is wrong.. No one is cooperating and listening to our complaints.. Help us.. Urgently.. Courier man didn't call me before delivering my stuff and even didn't,. Call the person who has sent the parcel.. How can someone be so careless i lost my stuff it was so important for me...

Hello!

We had sent a shipment from Mumbai to Bareilly via Prime Track number[protected] on 8th March 2019. We had sent this through aggregator Disha Logistics at Vasai. We have the docket for the same. However, when we track on website, it doesn't show any update.

Please let us know the current status of shipment.

Kind Regards
Achal Kumar Agrawal
+91 [protected]

This packet was dispatched from jaipur on mar 2, 2019 for rohini and on 4th march it reached rohini hub. After that there is no status of this packet. I lodged a complaint with great difficulty as it is almost impossible to get through trackon numbers.

I got a complaint no and everytime i call, i am told that please give us todays time and we will inform the concerned office. But no action has been taken till now.

The distance from rohini hub to my place is hardly 1km but after 8 days till today there is no sign of dispatching and not even the status is updated.

It seems that the packet has been lost by trackon and now i am left with the option of complaining through consumer forum and sue them for the charges and damages.