Tradus India Complaints & Reviews

Ordered for yepme blue color half sleeve,they have sent a grey color

I have requested for the right product, they gave email to send the snap shot, which I have sent

Now, they are telling that color is not a guarantee and the matter closed

Is it the way they move with customers.

J Satagopan...

Shipment Details for Order ID: 2290211

Item ID Product Merchant Name Courier Airwaybill No
1711149 Dell XCD35 mobile Phone Govind Electronics BLUEDART [protected]




im ravi.. i received my product of dell xcd 35 today (10/3/12) which was ordered on 5/3/12.. but product has following complaints


1.product box seal was broken
2. 'return'...

I had ordered for HP pendrive on 20th of feb 2012, the product details are below and they delivered wrong product. I complained to customer care the very next day itself but no use at all.
It is more than 15 days since I gave complaint regarding wrong product delivery. All the answer I got from customer care is "we need some more time". I dont know how much time more they need. Months or years.

Dr.Manjunath...

Tradus did fraud with me,I have ordered Glamorous Earrings with Golden and Pink Crystals but I've received some necklace that was not ordered by me. i have registered the complaint in their site 3 days before,but till today there are no response.I am sending you the pic and details of earring that I've ordered and also the pic of what I've received....

This is with my order number 2250749 placed on 26/02/2012, I ordered a Videocon Refrigerator online from www.tradus.in, after this I also wrote to them to ensure they deliver this on time and they replied back stating that the normal dispatch period is 5 working days and they will ensure that they deliver the product within the mentioned 5 days.

Today is 03/03/2012, exactly 5 working days from my order date and the product...

Sir,

I bought a Weston 2060 5.1 Channel DVD Player from Tradus.in vide Transaction ID: 2238394 and had paid for the same using Net-Banking on 24 Feb 2012. As per their website, the product was supposed to be shipped within five working days, but has not been shipped yet. I have sent numerous e-mails and complaints to their customer care department at no avail. Please take up the matter with them and help me resolve the issue.br...

You guys are the biggest fraudsters !! I will make sure your case goes to consumer court and the the newspapers!!!

I ordered 2 vox v11 phones on 13th feb 2012 , and today after 10 days you delivered the product but altogether a different one - I have been given the lower version v9 - One of your collegues called on 18th and he gave us the option we clearly told them we only want v 11 vox else refund our money, inspite of...

I bought headphone with San Disk memory card 4GB of Rs 599 from www.tradus.in. After 2 days i send them mail to cancel my order as they have no contact number at all. they send me reply that we will contact you in 72 hours..but even after a week after sending so many mails no reply received. Then after 10 days they delivered the product totally different product instead of that which i bought. and memory card is o[censored]nknown comp[any rather...

I had recently bought a mobile phone online from Tradus.in.
However the phone was delivered to me without a proper Bill / invoice.
As per the deal, the mobile phone carried 1 year manufacturer's warranty. How can i avail 1 year warranty without a bill?
I have contacted their customer care so many times and every time they have only one answer.
"We are working on it, give us some more time" And now...

I have ordered a product with the following details

Your Order Details
Transaction ID: : 2132484
Product Description :
Item Id Product QTY Price Shipping Other Charges
1507007: Imation Apollo M250 1 TB 2.5 Inch Portable Hard Disk Drive 1 4875 0 0.00

Amount Paid : Rs. 4875
Payment Type : Debit...

item id : 1363291
product was not satisfactory.
tradus.in sent aramex courier to take the product bak. they have taken back the product but not refunding the money. it is already 2 months, we have not received the money back. now they are not even replying to our complaints. we asked them to talk to us on phone ([protected]) for this problem but they are not calling us. neither they have provided their phone no. so that we...

Tradus.in Features:

1. No Support Phone Number unlike most of the other shopping sites (without phone number only we can conclude that they are fraud)

2. Pathetic email support

3. My refund not yet done, it's been more a month now they are trying to fooling around with computer generated replies. No refund as found in most of the user reviews online.

My suggestion and request...

Dear Sir,

I have order a Philips 5.1 Channel Speaker (with USB) DSP5500U against item id :1371616 @ tradus.in on 6-Dec-11 Transaction ID : 2028035,

Thru Netbanking from my dad's account, i have got a mail from vandana arora saying that the item is out of stock & they have initiated refund on 12-dec-11, but still after many discussions & mails from them i haven't got my money back on my account,br...

I have purchased a pendrive from Tradus.in on date at 06 dec 2011 & on date at 20 dec 2011 a mail comes from tradus customer care that your product has been deliver but i dont have receive that product and also i have complain in tradus customer care Immediately but no response from customer care till now. So please help me to do needful against this company....

HI

I ordered a camera Sony Cybershot DSC HX9V of price 15469 on 11th of Dec now after 4 days the order status is Awaiting Dispatch, now I want to cancel my order I sent mail several time to their customer care executive Preeti Rai but they are not responding me.

Tradus.in's customer care service is really so much pathetic, they didn't gave any number and address on their site, also not responding on...

Dear sir,

Item id:1371170 ( TRADUS.IN)

I have purchased a one mobile (Model : Olive VG300). Today I hv received the same. I hv paid a cash to the courier delivery boy but I was surprised when I hv opened a Box. Only Handset and Charge was there. Battery was not in the courier. ( No headphone, No Data Cable) and inside box was completely opened. SO poor service of Tradus.

Now is there any mean of...

we had ordered a bedsheet online on tradus.in which is showing yellow-orange colour, but have received the wrong color (pink) of the product which is torn also against the item id 1363291. it has been mentioned on the site that wrong item will be replaced or refunded. but despite our regular complaints, they are not attending to it.
Transaction ID: 2021588
Order Date: 01 Dec 2011
Total Price: Rs. 769

they...

On the dhanteras sale, I purchased a 1gm gold coin on their site. Transaction ID: : 1968508. I received the other item in order thur bluedart while the gold coin itself was never delivered. I contacted Parul Kaushik immediately regarding this and she said she wil look into this in 3 days. After 3 days she tells me the item is delivered vai speedpost and send me email saying item has been delivered. Now I am traveling from tomorrow and requested...

I had ordered a Olive Company Handset from Tradus website; everything was good till the order was placed but after that it was vice versa. The shipment was suppose to be delivered within 5-7 days but instead I had to follow the courier company and finally the package was delivered after 15 days.

The courier company used by Tradus (Aramex) is one of the cheap and pathetic one.

The shipment I received was in...

Facing delivery issues with Tradus.
First Aramex tried to eat the package off, marked it delivered without even contacting.
After going top down with Aramex, item delivered 6 days after it was actually marked delivered in a tampered state. 1556641...