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Tradus India Complaints & Reviews

1.8
Last updated Jul 9, 2023
Complaints 376
Resolved
130
Unresolved
246
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Gurgaon
Gurgaon District
Haryana
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122002

Tradus India reviews & complaints page 11

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P
postfor_girish
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong images shown to customer for selling products

Address:Gurgaon, Haryana

Dear Conning Team Of Tradus,

I am surprised to receive such a lucrative & convenient answer which undoubtedly confirms that the sender of this mail can only be either immature or a conman and does not understand the repercussions and the seriousness of the matter.

With reference to point 1:
I hope you are aware that you are cyber trading / e commerce and people buy what they see on the website unlike...
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Sandeep.Dwivedi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tradus is a cheat website | Don't purchase anything from them

Address:Bangalore, Karnataka

I purchased a enter bluetooth (Sub-Order(7313382_01) from Tradus which turned out to be defective.
After multiple emails to tradus, there was no response. Then finaly the contact details for service center was provided.
Guess what!Service center turned out to be for a manufacturing unit. They denied for any servicing
tradus fools don't have the courage to provide thier contact details so that people can resolve the...
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AnandSonie
from Vidisha, Madhya Pradesh
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Complaint Against Tradus.com

I placed an order (Sub Order ID 7207591_01) with Tradus.com for "Famous Juicer And Vegetable Cutter Combo". However, the seller sent only one item "Famous Juicer", they did not dispatch the "Famous Vegetable Cutter". The seller is luring buyers by displaying incorrect title and cheating them by dispatching incomplete order.. I brought this issue to tradus.com (Complaint #280253, #280266, #280394 & #280402)...
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saurabhman
from Chennai, Tamil Nadu
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Incorrect/No delivery and poor cust care

Address:Bangalore, Karnataka

Hi , I have ordered for 2 products of sub order id 7119584 and 7119585 i receive the one product and second i did not receive. Its really pathetic to receive incorrect of receivable on the first service of Tradus. when i tried to speak the cust care they more pathetic and less dedicated toward the customer issue. they dont provide their contact no. and dont respond on the your mails. its more than a month they did not refund my money back...
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nishanthy
from Mumbai, Maharashtra
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Not recieved Full order

Address:Hyderabad, Andhra Pradesh

I have ordered a product of quantity two.
In Tradus my status is Displayed as Shipment Delivered to the Sub Dealer.
but what i have received is only one pack out of two packs.I have Called the sub dealer(Onetomany) and the response which i have got was it was there mistake and i will be getting my remaining order in 2 days but later they stopped answering my call.
Then i sent mail to Tradus but they didn't reply...
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dreamswood4u
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product

Address:Gurgaon, Haryana

Hi,

My name is Dawood Khan.I ordered Vodafone K3770-Z Data Card from tradus on 22 dec'12 under order nos. 6922618, 6911532 & 6924704 & sub order IDs 7236135, 7249836, 7252378 respectively.
I received the order on 31st Dec'12 or 01 Jan'13,however the same day I found the product is defective & I went to the vodafone store as well & after checking their IMEI nos. they said these cards...
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Chandan Mendiratta
from Hyderabad, Telangana
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Received Used Mobile and Without Headphones

3-4 Day before I received the item against my Transaction ID at tradus.in: 7488188 (shipped from Tradus fraud Merchant Mobileworld_India, Steel Emporium, Chennai ) but The item which i recieved was with tampered Seal and Headphone is not there... Tradus.com dispatched me used item instead of new one, I ordered. i was fully unsatisfied with this used (unsealed) item delivery.

There is no custome care no. and mail support is...
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bistneham
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done and product not received

Address:Mumbai Suburban, Maharashtra

I Have ordered Samsung 8GB Class 6 MicroSD Memory Card from tradus.com on Order Date :[protected] and made payement through credit card...
They msged and mailed saying that the product was shipped on[protected] by first flight courier and should reach me by max 5 days stating so n so is my order tracking number...
To my surprise when I tracked the order online on first flight website I saw that it was dispacted for baroda...I...
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suren07
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pending Refund

Hi,

i bought Samsung 8GB Class 6 MicroSD Memory Card in WWW.TRADUS.COM - Online Shopping site. - Order Id: 6996349

Please find the details below,

Samsung 8GB Class 6 MicroSD Memory Card - Order Id: 6996349
Sub Order Id: 6996349
Qty : 1
Price : Rs. 330/-
Order Status : Cancelled. Processing Refund
Cancellation Date:[protected]
Reason for cancellation: Cancelled...
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sunnysachdeva444
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not delivered/refund

Address:Sri Ganganagar, Rajasthan

Order ID : 6825114
item- Spy Camera
Order Date :[protected]
Sub Order ID : 7129990
Shipping Address :jodh singh (sriganganagar)

parcel has not delivered & no refund (15 day)
i have 5-6 time contacted to customer care and seller ( Shopping Plaza ) but they had not replied mail/call yet

1- Site is not good and safe for online purchase
2- no customer care phone number...
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arun sharma devkinandan
from Delhi, Delhi
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cancellation and refund of product Sub Order Id: 7238240

Address:Jaipur, Rajasthan

i made payment for Sub Order Id: 7238240 via my pnb account on dec21.
but i do not want to purchase this product and hence i send a cancellation request via email to both tardus.con and seller email.
but i still do not have recieved any confirmation regarding cancellation and refund of my money . i want my refund asap.. using the same accout details of my payment....
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dineshghilli
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GOSF IS FAKE-CHEATED ME WITH ITS PARTNER

Hi,
In gosf.in(Great online shopping festival by google), many sites were displayed in the site and mentioned that GOSF's partner. As it was initiated by google, i believed that they verified the sites and added in the gosf.in. I was searching for good deal to buy a mobile and was able to find a good deal in
TRADUS.COM.I have ordered a mobile on 12/12/12. In the item description thery mentioned that delivery days is 2...
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ashwani.tyagi
from Delhi, Delhi
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emotional attack

Address:Ghaziabad, Uttar Pradesh

sir i order a vacume cleaner for car.but when i checked the product the vacume cleaner did't work.and i complaint in the company.the company give a voucher for replacent of money.again i order in 13th december one 8 gb pendrive price 334.i payment of this pendrive 134 rs from my debit card and 200 rs from the voucher.but now i do't recive my product then i check the status of my product on company websit the status's Delivery...
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Addepalli
from Pune, Maharashtra
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problem in Response and Dispatch

Address:Chennai, Tamil Nadu

Hi,

I ordered for a kurti on[protected].On[protected],the order status has been changed as "goods dispatched".But still i dint received my order.Then I called to the seller directly,he told within 1 day u'll get it,but no.Again I called him,then he told your order has returned so place the order again then you'll get it.Then I tried to call Tradus.in customer care but they are not at all responding.I made...
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diveracd
from Gurgaon, Haryana
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incorrect product delivered

Address:Chennai, Tamil Nadu

Sub Order ID: 67868531. I bought online an Universal Tablet Keyboard With Leather Case from tradus.com. After received the above item I observed the following discrepancies 1. The Leather Case is not matching with photo shown in site tradus.com
2.Universal Tablet Keyboard totally different and having less keys/button as shown in photo on tradus.com
3. The quality o[censored]niversal Tablet Keyboard With Leather Case is very lowbr...
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navrajsaini
from Karwar, Karnataka
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non delivery

Address:Ambala, Haryana

on the event of GOSF held on 12/12/12 i ordered a cellphone viz sony xperia j availing the special discount offered by the above mentioned online site. since cod was not available i even made the payment for the product which was due to be dispatched by 14/12/12. Later, i got a mail stating that my order is cancelled because it couldn't be dispatched. this is totally harassing as i already waited for the delivery for nearly a week and...
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ashwinkukreja
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TRADUS A FRAUD COMPANY

Address:Mumbai City, Maharashtra

HELLO EVERYONE,

THERE WAS 1 DAY OFFER ON TRADUS THAT WAS 10% OFF ON 12-12-12. I PURCHASED SONY XPERIA J, AND GOT THE CONFIRMATION MAIL THAT IT WILL BE DISPATCHED WITHIN 2 DAYS. TODAY 17TH DECEMBER I GET THE BELOW EMAIL FROM TRADUS :


Hi Ashwin,

We regret to inform you that your order has been Cancelled as Seller Hsdistributors did not dispatch your product within the promised timelines.br...
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arunnivaz
from Noida, Uttar Pradesh
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Amount debited and product not received

Address:Chennai, Tamil Nadu

i have ordered a toy on 3-Dec-2012 through Tradus. The vendor is Sree Lakshmi Traders,Chennai.
The amount has been debited but the order has not been dispatched by the vendor till now (11-Dec-2012).
Cancellation facility on Tradus is not under our control. We have to request and their customer support will do the needful.
They cannot be contacted via phone, whereas we have to wait for 15 minutes. This is a recorded voice...
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gsharma123
from Gurgaon, Haryana
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No refund! no response from the company

Address:North East Delhi, Delhi

Amount not refunded!!I purchsed a universal bluetooth hands free from Tradus.com/ Ibibo Web services (Order Sub ID[protected]
. The product was delivered on time. But I was amazed at the way the product was packet. When I opened the polybag, I found the hands free packed in a cheap plastic box. The charger of the handsfree was rusted and had dirt on it.
I called up Tradus and told them that I don't need this and asked for...
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creques
from Delhi, Delhi
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WORST CUSTOMER SUPPORT

By far the worst customer support this firm possesses in the online shopping industry. In order to cancel an order, though there is an option on their website to cancel, you just cannot cancel the order what so ever. And when you call the customer support at[protected], it takes ages to reach the concerned person and when you reach the person somehow after waiting, as soon as they hear that you want to cancel the order (as per their procedure)...
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