TRAI Complaints & Reviews

Hi team,

I have 3 TV connections with DISH TV. They have migrated the plans to new one and everything has gone. They are charging Rs1100 but no channels are working. Not even star plus or Sony. I have raised complaints regularly from last 5 days but DISH TV is not resolving the issue and my family is not able to watch anything at all. When I ask to quit and get refund for the connections so that I can switch to some other...

I am a Cable TV consumer of Asianet Digital Network Pvt Ltd in Kerala at Trivandrum with Sub Id AA 92039264. As announced about the changes of cable TV pricing as per the consumers choice and changes towards prepaid scheme, I was contacting the officials of ADN Pvt Ltd since December 2018 they were reluctant to adopt or make aware the consumers of the changes to the new scheme, instead they always said to wait until it gets launched. br...

The above subject cable tv Opreator is sent to implement my choice channel which I have chosen myself through Heathway cable tv through online
Durga cable tv network Anandgram Dilshad garden is a dealer of Heathway cable TV
When I spoke to him and know reason not to implement my choice channel he said we can give you RS 600 per month as per our plan
Regards...

I am videcon D2H subscriber and my customer id is[protected].myservices were cut on March 8th early morning without any intimation. On raising a complaint with D2H, their technician came and after inspection told me that there is no techncal fault and services were cut due to non-selection of channels as per TRAI regulation. Thereafter I submitted the selected channels of my choice on the same day but no solution. I spoke to their customer...

I have a airtel dth connection id is [protected].. After 1st april i m not able to view the channels selected channels and they r providing me free channels and few paid channels which i have not selected at all... Calling their cutomer care several times is of no use.. I am still having the same problem... So plz do the needful... Thanking you

Saurav bhuyan...

Service provider den through home entertainment network in lucknow is not letting consumer choose tv channels on their own as in violation of trai order they have not yet provided any facility for selection of channels other than the ones they have provided in the form of bouquets. Their login site/ app is not working till date whereas they have already removed most of the channels....

I am a customer of videocon d2h service provider. I want to watch E 24 channel but not available in channel list of d2h service provider. I called their customer care & they told me that it's not in our list then I told them to raise a complaint but the refused me to register a complaint. Please take necessary action to provide as desired channel as above.

Pawan kumar
Customer ID[protected]
MO. - [protected]...

I am videcon d2h subscriber and my services were cut on march 2nd early morning without any intimation. On raising a complaint with d2h, their technician came and after inspection told me that there is no techncal fault and services were cut due to non-selection of channels as per trai regulation. Thereafter i submitted the selected channels of my choice on the same day but no solution. I spoke to their customer care numerous times but no...

I selected my cable package online (Den) worth rs 250. I was asked to pay charges to lco. I did the same but im not getting my package not even fta channels. I'm physically challenged person can't travel. Much. Lco says he can't do anything and talk to cust. Care they also not reply. I'm suffering from fraud done to me by den and lco. Lots more togo...

Independent tv promise me to give all hd channels and all normal channels in rs 1999 for 1 year i installed independent tv in november but only nov, dec, and jan they provide all channels but from february onwards they not provide hd channels when i am calling customer care they have not any sufficient answer and also they refused to give my money back. Pls suggest what i can do
Anoop mohan gupta
[protected]...

Dear trai
I am customer of videocon d2h from last 2 years but from last two months i am facing issues with the services right now only news channels are live on my tv rest channels are not coming and i call to customer care but always number busy no responce of e mail i dont know where to contact customer care number is always busy whole day i cant able to contact them even i recharge the setup box again but my valuable money is...

Tata sky dth id [protected] i added 12 channel on 6.319 but unable to view i made complaint 6.3.19, sr no.1ckwpo1g till now not clear & every day contacting over phone, e mailing to c care but no response, again contact c care on 7.3.19 at 19.57pm very poorly answered, my call put recorded voice our rep touch u shortly but more than 40 minutes waited after that call was disconnected pls take necessary action....

I have received bills as per rental plan of 150+35 for sms = 185 for the period upto 24.01.19. Suddenly vodafone sent the bill for the period 25.1.19 - 24.2.19 with rental of 334 less 35 discount net 284. I have asked vodafone to issue corrected bill as per my earlier tariff of 185 they are not replying nor amending the wrong bill raised by them. Please inform vodafone to amend the wrong bill raised by them....

Our smartcard number is [protected] we have paid and opted for one year pack with rs. 3, 700 on 28.09.2018 which is supposed to expired on 27.08.2019. But it got expired on 07.03.2019 at around 8.00 pm. When i check my plan and after due inquiry from dealer i understand that after the introduction of trai new rules with respect to cable and dth our service provider without our knowledge and without informing me, activated a plan of his choice...

My cable operator is mnoranjan cable, 2 m. G. Road purani bazar tiagarh, kolkata 700119. Before new trai rules for cable operator my monthly rent was rs.270. New plan my selection channel charge rs.55
100 free channel charges (Compulsory) rs.150 with gst
Total 150+55=205+gst 18%=245 toatal i pay for the month march 2019
This is yours new plan...

This should be noted that after trai rules implementation most of dth companies including video con, sun they misguided and put their own packages even after collected money.
Video con d2h is providing worst customer service, they never attend customer care call putting busy tone 24x7 hours it is purported act of cheating customers.
I had sent e-mail many times for changing channels already fees paid ¬ getting required channels.br...

I have taken new connection on 27/06/2018 with annual package which cost rs 5999/-. Still i have three months validity but they have disconnected and asking to recharge again. When i call customer care they are just disconnecting my call after hearing problem. One of the worst customer care.

Sundth card no: [protected].

They told my package has expired. How it can expire, still i have three months validity? They...

I am a subscriber having id no. Ga92020754 with asianet cables. My online sibscriber id had been locked without any reasons. I bad been in touch with customer service call centre, but they have failed to solve the issue more over, they had informed me that only next month, my id will be unlocked.. I dont have any pendong dues also. Infact they are asking us to choose the programmes provided by them

This is unethical way giving...

I have booked long term package for multitv connection in june 2018 and paid money for entire year. The long term pack will end in june 19. Tatasky gave us benefit of one month free for long duration of pack. Now under fear of trai rules they are forcefully changing the our package in to new mode and withdrawing one month benefit. Does trai has this policy to got harnessed by tata sky. I saw in tv that those having long duration pack will...

Hello,
I am a videocon d2h user. Since from last 2 weeks i am facing n no. Of issues regarding services of videocon d2h, which includes wrong pack activation, frequent unfair balance deductions.
Fresh incident is after recharging monthly regular recharge i am not able to see almost all movies channel, some news channel, and some other channels which ran 2 to 3 days. I tried many times customer care number but they are not connecting...