TRAI Complaints & Reviews

Dd sports is a free to air channel. It should be ideally be available for subscribers to view. However, the hallway connection we have currently is blocking this channel. All we see is a blank screen.

This seems like a collusion between the hathway network and the paid channels. By blocking free to air channel, they are trying to enforce the paid channels on us.

The dd sport channel is available till the match...

Hi i am hathway cable subscriber from dwarka, delhi. Hathway is not showing dd sports free as they are forcing us to buy their sports pack. As far as i know every cable operator is bind to show free channels but not the case with hathway. I hope it would resolve as soon as possible and hathway should be fined accordingly.in addition when i spoke to my local vendor, he advised me to log complaint against hathway to train....

Hello
I want to make a complain against a local cable operator in udaipur whose name is mr cable operator sansthan.
I frequently called him to provide me channels of my choice but he is constantly making excuses and providing me channels of his choice. According to latest updates by trai we have the right to choose channels. But i cannot watch my favourite channels on my tv and this made since january 2019. I have paid money...

Respected sir/ma'am,
This is a consumer of hathway broadband named akshay kajolkar, account no. [protected], vc no.[protected], account holder's name:usha kajrolkar. (Address: bdd chawl, delisle road, opp. N. M. Joshi police marg, lower parel, mumbai, 400013) (Local area operator: mr. Harish turalkar)

Recently according to trai's new regulations, certain changes were made in our daily veiwing dth pack and our local...

This is sukhwinder singh
Our services of nxt is down
From last three weeks
Whn i call the responsible person they don't receive the call,
We are using this service from last two years.

So as your customer i request you to do the needful and get this problm ssolved

I am from
Punjab

Thanking you

Yours faithfully
Sukhwinder singh
Mob...

Sir recently i ported two of my mobile numbers to airtel (One from bsnl to airtel - [protected] and other from jio to airtel [protected]). But sir now i am facing a very bad network problem in my area. Both of my numbers are not getting proper signals, due to this i am not able to get any calls. Now to port back, i have to wait for 90 days as per the rules. Sir, please remove this lock down period for atleast one of my number preferably ([protected])....

Want to make complaint against airtel dth for cheating and taking my rs.42/- by just calling me from their dirty operator from [protected]. She said we have provided free channel of airtel tv, and immediately next day they cut my rs.42/-. And closed my service. Airtel dth is cheating people. Why this people are not doing honest business. Airtel dth owners are hopeless and sophisticated looteres. I am complaining against airtel dth and their...

Sir, this balaji from sathyamangalam, erode,
I want to complaint my cable tv operator to asked set box rupee 500 and connect cost 250 and free 150 thenalso paid channel total it will be comes 1000 this is a rule of law to make trai system, can you please take action to my cable operator name is susi cable, kottuviram palayam, sathyamangalam, he is mobile number
[protected] please do something save public money......

Cable networks in mangalore are not giving customers freedom to select which channels they want.. For 150 rupees they are giving us free channels which no one wants to see.. Cable mafia is harassing common people in mangalore. We are forced to see the channels which they offer us.. We are paying 150 rupees for basic channels which are to be provided free of cost.

This is happening only in mangalore region and not noticed anywhere...

Your new rule dth channel cost price and gst add value base pack it my cost price 153/rs. So how can choose my channel it most costly 22rs per channel price. So i decided drop out dth service. Thanks for new rule. This rule not befit for customer's. It's befit for company and your new rule +gst more than costly plan for customer's. So please looks this matter....

My independent set top box no.[protected] that i had packed all channels for one year on 24/02/2019, but after two days almost all channels stopped. Independent tv customer care told me that we are busy for few days so we can't help your. I request you to take strict action against independent tv so that it can not violate the rules of trai in the future.
Mobile no. [protected], [protected]...

Ci[protected] with out my notice unwanted channel package was activated by videocon operator from 06th march 2019. I have selected silver telugu pack through website and videocon app on 09th march. But still not not activated my pack. I have contacted customer care through toll-free number on 10th and i have told about my problem to customer care executive but my problem is not resolved. Kindly take action against videocon d2h operator...

I am a user of videocon d2h with customer id[[protected]]. Since from last 1 & 1/2 month, i am facing issues regarding services of vvdeocon d2h, which includes wrong add-on activation, frequent unfair balance deductions.

Fresh incident is regarding my recharge of rs. 300 for which i should get services for 30 days and within a week time my d2h account balance reached on 165.19/- for no reason and whereas without prior intimation...

Dear sir i m suffering last 2 months to add a happy india pack rs. 31 of sony tv on my vc no. [protected] set top box i m calling dish tv c. Care no portal they are totally fail to give me a any information after that they will tell me you can go our website www.dishtv.in you can add your pack sir i want to inform you they will break all the rule if try they give his own pack like swaagat pack max combo pack etc. They will charge 189 rupees...

D2h is not allowing to choose channels as per customer requirements, they are forcing to use plane made by them and customer care is not responding calls and giving wrong commitment.
Also if we are trying to choose channels from web site as per our requirements then submit or proceed option does not come.
After trying countinuosly after a week i spoke to sweta and ravi from d2h and updated them about my query but it could not...

I am trying to call videocon d2h customer service for more than 20 times they are not coming in contact regard package updates please solve this problem my d2h i'd is[protected]. I last recharged by selecting my favourite channels with 280 rd package and sms comes to solve within 48 hrs but since one month completed the problem not solved please solve it...

I opted for rs 296 plan last month feb2019 and selected channels of my choice and using services. A cable operator o[censored]lhasnagar den company told me compulsory need to go for minimum plan of rs 400 and also denied for free channel plan of rs130. He stated that they follow rules of their den company and nothing to do with trai rule of cusomer's selection procedure. He disconnect cable connection....

I recently recharged my d2h connection cust id[protected] and[protected] had informed your customer care over call and over email about all selected n preferred channels including selected star sports select hd and sd channels, star sports 2 hd and sd, ten sports 1 and ten sports hd, sony six hd and sd, vh1, etc. And i am not getting any of these channels and other selected channels. Moreover, you cannot reach out to videocon customer care...

I am a d2h user. Cust id:[protected]. The service provider has not given any option yet to choose the 'best fit channel' and they are charging on the basis of the old tariff which i want to change. The matter has been takenup with the service provider d2h and there is no reply. I request the trai authorities immediately to redress the grievance early...

Respectfully sir
Mera name kaushar khan hai
Aur main apna videocon d2h (Customer id[protected]/9/2019 ko recharge karaya tha recharge ho gya par koi channel nahi chal rha hai
D2h care par complaint karte karte pareshan hun
Par problem solve nahi kar rhe hain
Please meri help kare
Aur engineer visit charge 200 mang rhe hain
Contact nom [protected]...