TRAI Complaints & Reviews

Sun direct dth reduce my validy from 25.08.19 to 08.07.19

My connection number [protected]
Name jagan
Take activation for any new channel 1 day. Customer care number [protected] not responding many times.

We can not able to choose free channels.

We can not get any reply mail from [protected]@sundirect.in

We worst team to solve customer issues.

Your new...

Hello i am a coustmer of videocon. I have recharged according to the new rule but i am not getting service from 5 to 7 days regularly. The coustmer care is also not receiving my calls and not replying to my mail. My id no of d2h is 61706723 plz help me from this prblm and i would also protest against the days which i didnt get the services though after paying the amount....

Greetings,

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We sincerely hope your issue will be resolved as soon as possible!br...

I have just recharge my dishtv on 5/3/2019 with the plan showing in the app of amoy 473₹. Which was shown as a hd pack with hd chanel's but it's not coming on my dishtv account as i called customer care they are telling me that it's not a valid pack the how did i recharge the sum i have all the screen shot i want immediate action to be taken regards the same. The executive then told me that they will change my package which was changed...

I have subscribed star sports 1 channel on 5th march at 1.30pm, after that i raised the request to drop this channel on 6th march at 7 am through mytatasky.com website. Request id was raised, but still pending.. I have tried again, and said you have already raised the request. Then i called [protected] for drop channel, they said hum asmarth hain. Then i call tatasky representative 5-6 times, they said ho jayega aaj mein, i said charges also...

First of all i went to our cable operator to recharge my tv channel plan as i have decided to take every channel seperately whichever i like to use, see and pay.
I've done one list of those channels wich i would like to see.
When i told to operator of "bhima riddhi cable sevices" to recharge my tv plan..
They said we can not recharge ur tv plan if you wanting to select channels separately and you need to take some...

I have selected pack is not showing.. By videocon d2h. It too poor services, not getting contct with customer care... Please resolve this. We have selected channel on trai.. And i have activate max gold pack also.. But not showing in this added channel. Free channel only showing.. But not selected showing. Earlier solve this

Please help
Archana shukla
Customer i'd[protected]
Contact no [protected]/[protected]...

This is to inform you that video con d2h customer care no [protected] which is displayed in net, and other number also not able to contact, they are not responding to any call itself ending.
We are unable to choose channels,
Package made on a tricky basis.
Further more your rules made to customers to pay more money from their pocket. It is not justified.
If you unable to control this inflated rate of channels then...

Sir/ ma'am
It's been 2 days, i hav recharged my videocon d2h & the service is not yet been resumed
Worst thing is, no customer care no. Is working properly and within these 2 days my all efforts to contact then in any way, thorugh email or call are failed.
No response is given in any regards to me.
Customer id[protected]
Register mob no.- +91 [protected]
Thanks and regards
Pradumn dubey...

Respected sir
This is sachidananda here from bangalore. I have vediocon dth connection with customer number[protected]. I want to choose channels as per my choice.in last 1 month i called them on their customer care several times but they say they cont do and i have to do myself. Both their website and infinity app don't have proper options to build my own package.
This is clear cheating they are doing and violation if trai...

After trai new regulations i am unable to see the channels i want to see. Despite a customer from ap who used to recharge for telugu packs my new pack activated as malayalam pack that too without my involvement. I tried to contact sun direct to resolve this issue but none of there customer care numbers are working. I even tried to contact them through there app but still no response. Finally they gave a reply to my complaint through facebook...

I have airtel d2h, last month i selected my package from tv only. After that i got a sms from airtel that they will confirm me my package soon with 48 hours but i did not get any confirmation from them then i called to customer care and that executive told me to recharge for rs 479 dated 19 feb 2019. But on 5 march my recharge finished when i called to again customer care they said my package is rs 876. When i said i selected only 479 they...

Respected sir i am customer of videocon d2h my customer id is 59691171, my mobile no is [protected], i had selected my own channel as per trai guideline but my channel is not started as per selection when i call customer care they told us please call after an hour, our server is down, they are also not lodging my complain as i am old subscriber of videocon d2h i am fed up with service of videocon d2h, kindly help me regarding this issue.br...

My DTH service provider not following dth rules hi force me to take his own plan and when i ask for a my plan he says he not going to give it, he forcing me to take 100 channels which are not important and not viewed my be. Even he says he not going to follow trai rules and asking for more money, he want i should buy individual channel so that he get profile and he making many customer fool by doing this,
When i ask him for zee star...

I have gtpl cable connection, they are not providing us channel selection option as we required, they insist us to select there choice pack which is higher rate then individual bundle pack as shown in trai site including taxes. I have asked gtpl customer care, they informed me that i should select the packages as they provide not my choice packages from list of trai channel selection bundle....

The new trai rules are just not made for the common people. They are made for the sake of networks. I had a plan where i had a basic pack for rs. 100/- and a telugu regional pack for rs. 69/- amounting to a total of rs. 169/-. But now just the network fee is rs. 153/- and for the regional pack its rs. 136/- amounting to a total of rs. 289/- which is 60% higher than it originally was for the same number or most likely less channels that i...

Den website or app is not working. I selected my channels on the site of trai channel selector and took printout of my channels. Now my cable operator is saying that den is providing them fixed 100 channels and even they are not able to change the channels as per customer requirement and thus if the customer wants some channel that is out of those channels provided by den then extra addition will be done for ncf. But why should we pay extra...

I m an subscriber of videocon d2h. Since from 2 months i m trying to activate my chosen bouquet s as trai. But videocon is telling different as we have to accept first 75 chanells as per their pack. But i have chosen 91 channel s as my choice. But videocon is not accepting this, it shows as 130.00 mandatory charges and my chosen tariff ad rs 241.00. Total comes to 500+. They are not allowing our choice. Assist or rectify.
This is my...

Sir with due respect i am subrat behera want to say that early we used to watch all channel at a cost of 200 inr but now on the basis o[censored]r trai rule it costs around 330 inr not for all channels only for 96 channels. As i belong from a lower middle class family it's really hard to pay this amount. So how this rule would be helpful for customers. So i requested you to that if trai should come up with some good solution then we would be helpful....

Hello trai, we are suffering from your rules about dth services. Before your regularization on dth services we enjoyed all channels on very low price but after your regularazation we paid very high. So many middle class and poor people are not effort to see all channels. Before your rules we paid all channels for 150/- rs but after we paid 450/- rs for cable networks. Are you people side or service providers side. Who has profitable for your...