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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 97

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B
bachanraj
from Jasidih, Jharkhand
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nxt digital

Address:Qr. no. 87/5 , type 2 , beside puja pandal,, prospecting, West Singhbhum, Jharkhand, 833222

Sir, mai nxt cable operator kiriburu jharkhand ka customer hu, mere yaha channels ko chun ne to diya ja raha hai, lekin free channels ko hatane nahi diya ja raha hai, jis karan hamare yaha ke saare logo ko rs 20 ya rs 40 extra dena oar raha hai,.,,, kindly requeat hai ki es problem ko solve karne ki kosis ki jai,
Cable wale ka phone no:[protected]...
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H
Hanumant Bhikoji
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new tariff rule...

Address:North Goa, Goa

This is to inform you that new tarrif rule or guildlines towards cable tv connection is not stastfactory as i used to get at 758 rupees per month payement all hd and hd channels, with two regional packs, all star sports hd hindi, english no hd chnnels, sony ten sports all hd non hd channela, all news english and hindi channels, all english and hindi hd and non hd channels i used to get and also new chnnels were added free with same package...
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V
Venkat Reddy Karnati
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tata sky asking more money

Address:Nizampet, Hyderabad, Telangana, 500090

Hi sir,
I am venkatareddy. Customer of tata sky.
Tata sky asking more money. Every day change rates also.
1. Min rs.153 for 99 channels
2. But not get any use channels. Asked add telugu channels for 153. If i want any more channels i will pay
3 he told will not come any paid channels
4.in tata sky site channels not showing for min rs.153. I cannot change what uses channels.
5. He telling...
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Address:6/352, VIneet Khand-6, Gomti Nagar, Lucknow, Lucknow, Uttar Pradesh, 226010

Dear concern,

A tv cable service provided named "pushpanjali vision" in gomti nagar, lucknow (U. P) has misguided me on tariff plans and took rs. 500 (400 tariff plan + 100 connection fees) without giving any receipt.
I was shown some plans and was told that a package worth rs. 398 has all the channels. The plan was not actually of rs. 398 and was of some amount close to rs. 200+gst. But i was told that additional rs....
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अशफ़ाक़ अहमद
from Pipraich, Uttar Pradesh
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den cable network

Address:Lucknow, Uttar Pradesh, 226022
Website:www.mydenonline.com

Sir/mam

This is to bring to your kind notice that our lco (Mahaveer cable) and cable provider (Den cable) are forcing us to take a set package provided by them.
When we talked to them they said that we can get our connection disconnected.
Den network not allowing to login or do somthing in their site or app, which is against of rules and regulations decided by trai.

Thanks

Ashfaq...
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M
Modiraj
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d2h videocon dish tv

Address:MPSD SHIKSHAN SANSTHAN KURSI ROAD,NEAR GUDAMBA THANA LUCKNOW, NEAR GUDAMBA THANA, Lucknow, Uttar Pradesh, 226021

I would like to complain that d2h videocon dish tv is not providing channel selection. They are still working like before. I cannot recharge as per new regulations. No where on net i can select my choice of channels. On there website i select my channels but it does not work. Please take action and see yourself if they are following the new regulations....
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A
Ankurpathak80
from Kathua, Jammu and Kashmir
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videocon d2h not making plan and not giving support

Address:IFFCO PHOLPUR, 212404

Dear sir
Apke new plan ke anusar vediocon d2h service nhi de rha hai mai pichhle 15 din se pareshan hoin kam se kam 10 baar apna plan website se change kiya but sare chanel nhi chal rhe the call center me call karo koi pick nhi kar rha agar kar rha hai to kahta hai online hi hoga yaha se nhi tab maine kyi baar trai kiya to pta chala ki ki aap jitne buqet lena ho lijiye but single channel only 12 ho rhe hain isse jyada dalne par nhi...
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Address:Kolkata, West Bengal, 700033

Since 1 month im suffering with my cable tv provider siti whom i had handed over my desired paid channel packs. My card no is[protected]. I had requested for colors wala bengali value pack worth rs 25/- but they only provided me with colors bangla channel and when i approached them they refused to help and asked me to approach colors channel. When i approached colors channel theyasked me to approach siti service provider in return and...
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A
amrithesh
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can't connect with dth operator

I have connection with videocone dth service. I wish to select my favourite channel according to trai new rule, but i can't contact with dth operator. There is only one customer service number but it's not working what can i do???
Today is the dead line date. Tomorrow onwards i can't select my own channel. There is only one videocone customer service number is provided on their website. What can i do
Please resolve my issue...
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J
Jeewan Jalal
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change or modify the pack

Address:370655

I am a dish tv consumer. My vc n.- [protected] against jai jawan scheme. As per new tariff scheme i made my pack one month earlier. But now i want to change my pack by logging in my dish tv account account. But unable to modify the pack as it shows "you have a special connection and for now, change of pack is not allowed on your connection". Thus i am unable to modify the pack as per my needs.
I contacted the custoemer care if dish...
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S
saravanfbi
from Bengaluru, Karnataka
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sun dth migrating my prepaid 1 year plan putting blame on trai

Dear sir/madam,
Sun dth consumer number: [protected]
I have been on long term plan with sun dth which had more than 52 hd channel and almost all channel. This subscription was 1 year. But they have migrated my plan to some other plan quoting trai regulation. But trai advisory clearly says via gazette notification dated 3rd march 2017 that "chapter 3 -10. Restriction on discontinuation and modification of subscribed bouquet...
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Address:Flat No 901, Tower B12, RPS Savana, Faridabad, Haryana, 121002

Dear sir,
I am deeply frustrated and angst over the inability of the airtel dth to provide any kind of customer services for my airtel dth... Customer no [protected]. (001)... Customer care has been registering complaints from 28 th feb onwards and i have been calling on a daily basis... When at last on 9th of march service guy mr raees comes and changes the set top box and informs that my set top box will be activated after 24 hrs......
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Address:D-102, Laxmi park nangloi, 110041

Dear team, my customer i'd is[protected] and my register no. Is [protected] videocon d2h. Today i have recharge but so. E channels stop error is e16-4. I have make own pack throw videocon tv portal and scan barcode message is 566777 display no. Message is smsto:566777:nto 562gho07qoq091b1c265w648n8zfgfj but my all channel is same error i have no entertainment so please help this matter and resolve earliest asap....
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C
Charanpreet13
from Meerut, Uttar Pradesh
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free channel are pre selected by cable operator

Address:reeta mandi,, Dehradun, Uttarakhand, 248001

Operator told me that the fta are preselected and you have to see which free channels we provide to you. You can go for the complain. The system is hell if you are talking about coustomer choice, their is no choice in the hand of coustomer. At least you (Trai) should apply selection of channel online before doing this dumb system. If you are not capable of to do thing correct you should get help from experts, you are non professional people....
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S
Srinath Kataram
from Visakhapatnam, Andhra Pradesh
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hathway is not airing fta channels

Address:FLAT NO 301, SUPRAJA ABODE INDRA NAGAR RAMANTHAPUR UPPAL, Hyderabad, Andhra Pradesh, 500013

Hi i am a resident of hyderabad, i am having hathway connection, but it is not showing dd sports which is free. They are forcing us to buy their sports pack. As far as i know every cable operator is bind to show free channels but not the case with hathway. I hope it would resolve as soon as possible and hathway should be fined accordingly.in addition when i spoke to my local vendor, he advised me to log complaint against hathway....
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A
akshay36715
from New Delhi, Delhi
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unable to edit fta channels as denied by my local cable operator

Address:sector-17 faridabad, Faridabad, Haryana, 121002
Website:www.sitinetworks.com

I just want to bring this to your kind notice that my local cable operator by the name "siti channels" is not providing editing option to fta channel list and is making mandatory to buy these channels of their choices, hence forcing me to buy extra channel slot so as to add my paid channels. I want to add some paid channels in fta slot of 100 channels by removing some of the fta channels that i don't watch. But they are not letting me to...
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S
sreesiva
from Kathor, Gujarat
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asia net cable charge

Address:Thiruvananthapuram, Kerala, 695564

Sir,
I am using asianet cable tv (Kerala), as per the trai instruction when i am trying to select my cable tv chanals, i came to see that service provider asianet cable tv included me in abasic tariff kerala classic rs= 81. And additionally charging
Network capacity slab i [protected] [protected] 25 40.00 7.20 47.20
Network capacity base slab [protected] [protected] 109 260.00 46.80 306.80

Total 354
...
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K
Kishan Garg
from Noida, Uttar Pradesh
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dd sport chanal blank

Address:110092

I have paramount digital cable (Tiger) cable tv connection dd sport chanal free but every time any indian match in live on dd sport chanal the dd sport channel is available till the match start time, but once the match starts the channel is going blank. Lots of free to chanal is not working like b4u mastti i have call cable provideor but no any action...
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A
Abhi Varma
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dd sports channel problem issue

Address:Hyderabad, Telangana, 500100

My name is varma.
I am from hyderabad.
I've activated my cable network according to new revised trai regulations. Am quite happy to have these regulation.
Now i'm not getting dd sports channel at the time of cricket match, but i shall view a message as
"dear customer, please note that as per terms of supreme court order this match/game can only be viewed in free-to-air mode on dd sports channel from dd free...
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Anudeep Pentapati
from Guntur, Andhra Pradesh
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sun direct dth not answering calls

Address:522437

As per trai regulations, i received a message from sun direct dth that my plan which was prepaid has been converted to a pack as per their convenience, now i want to switch the base pack and select the channels as per my choice, but till date i have made more than 100 calls and not even once they have answered the call neither did they call back. Though this choice of channels is good, but the price is too high and also base packs are irrelevant...
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