TRAI Complaints & Reviews

Dear sir,
My cable operator named PREETI CABLE SERVICES PVT. LTD. has lesser the quantity of channels since last apprx. 15 days although my payment has been paid upto march.

I had tried lots of time on contact number given for customer care on trai website, but can't succeed to connect.

Kindly request to solve the matter as soon as possible.
My Details are given below:

URMILKUMAR...

Sir.. I recently recharged 800/rs - for 84 days telugu south pack..in the middle of my validity some important channels are banned and asking me to "subscribe the channel"

I don't understand this situation,, sun direct suddenly banned some channels middle of my validity...

1) i paid 800/-rs for what??
2) do i need to pay again now which is i have 1 and half month validity still??
3) if i call...

शपथ पत्र
मैं राजेश कुमार शर्मा
निवासी 96/97 डिफेंस कॉलोनी, अपोजिट ग्रुप केंद्र 2 के रि पु बल फ़ाय सागर रोड़ अजमेर, राजस्थान -305005
केबल ऑपरेटर/ फर्म रेडिएंट केबल
का उपभोक्ता...

I am a resident of hyderabad. We have a hathway subscription at home. On sunday, 24th feb 2019, during the t20i cricket match between india and australia, our service provider disconnected the dd sports channel which is a free to air channel. The channel was running for the first 20 minutes of match but suddenly went off air and was blocked for the whole duration of the match....

I am a subscriber of asianet cable tv. I have selected the packages in the asianet website, but i am not getting the channels that i have selected. When queried about it in the asianet office, they told that i have added more number of alacarte channels and hence the system is getting hang. And they instructed me to delete the currently selected channels and add new channel bouquets to the package. But when i did that i am getting a message...

My den a/c no is 2337232

From last 1 month, i am unable to see my channels which i had paid.
I had called your guy but he said he cant do any thing wait for some times.
I had decided to go online and chose channel from online and activate the same as per trai guidlines.
But from last many days your online website is not working and i am getting msg as attached screen shot.

I had complaint...

I have a post paid connection for my number [protected] from vodafone company.
I was in holiday trip for the period 28/12/2018 to 07/01/2019 in nepal.
I went over there with one day activation of international roaming plan for rs 599/-for 28/12/2018 as i was in a need of incoming and outgoing calls on 28/12/2018 i was able to receive or do calls on 28/12/2018 in international roaming.
After activation of one day plan i...

Please provide me information about trai ruls and regulations on fta chainel in cable tv todays india vs australia cricket match not coming in dd sports free to air chainel my cable provider is in digital cable network. My cable provider told me dd sports india vs australia match can't be show because we are break the rules and that's comes in piracy.

Please slove problem...

Dish tv acknowledged that my choice of channels is registered with them; but it is still charging me at the old prices.
When I did not respond to their SMS declaring today as the switch off date, they stopped services to me, thus forcing me to recharge at old prices.
Please order Dish TV to provide me the channels I selected and change me only for those channels, effective 1st February 2019.
Also please ask them to...

My service provide not provide channel as per pack
Ie masti channel dangal channel sangeet bhojpuri channel news24 e24, sony wah is in pack in sony happy india pack but they not provide after contacting customer care, they also take rs 47 for its own channel evergreen classics violating the trai rule as rate of any channel not exceeding rs 19 etc
Please help...

Tv cable service disrupted without any information. We bought a package of one year and service has been stopped since a week back my service should has stopped in june. I’ve even filled out the online form chose individual packages but my services haven’t started yet. I’ve made several calls to the center, main office and even the cable technicians no one seems to answer their calls.
I hope you look into this matter soon....

The new tariff policy of trai is not as good as advertising by trai. By this policy trai is trying to betraying consumers and work for channels provider.
At present i am paying 200 rupees only and there is no limitation of channels (Pay less for more channels) but if i will go with trai new tariff policy i will have to pay approximately 400 rupees it's means i will pay more for less channels.
Is policy se aise lagta hai jaise...

Hi i'm using home cable network. As due to new trai subscription rule i have bought channel's as per my requirements from my cable operator. Cable operator said all selected channel's will be get activated in next 2 days. But today i notice that he did not activated my selected channel's for which i paid also he charged more cost for selected channel's where i can see that the prices of those channel's are less.

As u can see...

Dear sir,

I am customer to videocon d2h service and they are charging more money from the customer and not providing requested channel.
I opted for star criket channel for rs.19/- and they have deducted 180/- from my account and confusing the customer.
Please take necessory action on this d2h provider for charging more money from the customer....

About 10 days before some of the channels are suddenly dropped from the list by the service provider (Tatasky) claiming that users have to choose the package either through aforesaid website or mobile app. I am trying to open the website and also the mobile app for the same but could not do it successfully due to poor server connection /website or mobile app. I am able to watch the favorite channels however the balance is deducting everyday....

Sir
Why the cable operators didn't give dd sports on the time of live cricket match between india and australia on 24/02/2018 at 7 pm. At the time the dd sports channel is off. Why this???.
I am from kerala, my cable operator is sahya digital services in nilambur kerala. I asked them but didn't get a good information about the problem.
Yours faithfully
Preji...

We tried subscribing to the channels of our choice, or rather the channels which we are viewing; however our d2h provider is not allowing us to do so.
The total cost of the channels of our choice reflecting on trais website is rs394/ per month, however it is adding upto rs 605/ on our d2h providers website.
Videocon d2h is still selling their own package of channels,

Hence i am unable to understand the tagline...

I have airtel dth connection from long time with customer id no. [protected]. Yesterday i called to airtel dth customer care to update my dth plan. Customer care executive said to me that my current plan of 219 rs/month has been changed to 254rs/month with same no. Of channels & he reactivating my plan of 254rs/month. When i checked my tv no any channel show there because plan not activated by customer care executive. Then i tried to call...

As i have rechaged 153 rupees, all free to air channel is coming, but dd sports not coming as dd sports is a free to air. As i asked to cable operator for this, he told trai has sent him a letter dd sports will not avilable at time india cricket match. I want to know is it a trai guideline not telecast dd sports at time of india match in one day and t20?
Please suggest....

My tata sky id [protected]. Tata sky dth automatically change my pack without my confirmation on 24 feb 2019. When i contact customer care of tata sky representative he told to me i have took your request and changed to previous pack but i unable to watch my previous pack after that i again contact to customer care representative, he told to me your pack is automatically changed due to trai regulations. I requested that please take favourable...