TRAI Complaints & Reviews

Dear trai,

I am a videocon d2h user with customer id[protected]. I had chosen following plan
NTO 4MD2XGQAT092WGEKJKLNK191GCMD7
But they are not activate that plan and they not provided any details about plan. I had sent SMS also. Today I talk to customer care executive for this but she said plz Recharge your DTH than your plan will be activate but plan not activate I had Recharge done...

Respected sir, we are unable to select the channel from the operator, as they are urging us to select to select the package instead of single channel, also they are charging the network operting charges am and also the 130 other charges plus the gst on all channels, these costs more than earlier. Please help... Operator ucn cable network.

From anand naidu mobile phone [protected]...

Trai is looting India, they have made mandatory 100 channels which are of no use and charging Rs 130+GST, and increasing the slab for any other channels we subscribe. Kindly request ban such malpractices of increasing the slab for no reason, we want to pay for the channels we subscribe. Kindly request consumer Complaints department to look into the matter. We the lower class and middle class people are suffering for this new norms that really...

Dear Sir / Madam,

I am a availing Services of Videocon D2h from many years. As per new TRAI guidelines I can chose channels/packages of my choice but I am not able to do so either by their site or call centre since site is not working and customer care number is also not working.

I have sent them several mails regarding the same but there is no resolution provided by them till date and they r charging very high...

Sir
I have choosed my pack on website of videocon d2h but still it is not actives and my old packege is going on i have requested many times on customer care tollfree no but no response is given from videocon d2h company. and i had recharged my account after making pack but my charges are applied as per old plan.

From
Ramakant Sharma
my d2h id is 29019153
mob no [protected]...

Dear sir
I am airtel dth user. My Id is [protected]. I have send sms code of new plan under make my plan on 2 feb, 6 feb, 14 feb, 18 feb and 20 feb . My selected new plan is TVCHG DWFI9DLZ AIFVRGJ61 GEGHGO72 PQ1UNG82 FFVV191 G1IGA2 FGGC3 GO2GOKD2 57VTFE1 FVSOG1 G1G1JGON2.
I have contact customer service many times regarding activation of my selected plan but every time he gave assurance and make me fool. My problem has not...

I have installed airtel dth in month of January and it was in offer with 3 months free HD pack and I was told that offer will remain as same even after new trai rules. After 1 month, all HD channels are stopped by airtel and despite of calling customer care services since last 3 days they are saying issue will be resolve in 24 hours but still no progress. I'm really frustrated calling so many times....

As per trai channel selection mechanism, videocon d2h is not following the same, after login in videocon d2h login page and when we go for create your own pack, there is only few free to air channel is showing and not showing the all free channels available in trai channel selector page.my customer ID is 25414640, when i go to create your own pack and select channels as available and process then it shows, "your package is not migrated due...

As per trai guide lines for cable tv wef feb 2019 my service provider asianet digital.com has fitted me (Consumer id gb[protected] in a packet of their choice. I get the same service as i was getting last month. The only difference is instead of the monthly charges of rs 180 asinet charges me rs 320 per month. Hat off to trai. You have stood by asianet to cheat me....

I am Videocon d2h user. My customer id for Videoncon d2h is 71842094. I am requesting to Videocon d2h customer service for activating channels. I have recharged my account with Rs 219/- on 03 Feb.2019and 04 Feb.withRw. 100/- after that on 16th Feb.2019 with Rs. 300/- last week. I have choose d2h combo pack but they have not yet activated . I am calling to their customer care number daily since a week but they are not asnwering well & simply...

Dear Sir,

Today is been 14 days since my d2h is not responding. On 8th of February i recharged my account with a amount of Rs404 and selected a package of Diamond Combo. My previous plan was Gold Maxi but I want to change it so I go through the website and change it to Diamond Combo and paid amount of Rs404 and then I just submit it. The time when I submit it on the website then suddenly my d2h goes blank and after some minutes...

As per new trai rule time period given up to 31st march 2019 to select the channel. Our cable operator name hertz tv, old washermenpet, chennai - 600021. Forcing us to go for selection of paid channels. He voluntery blocking all channels and forcing customer for paid channels. He received this month bill amount of my three setup box connection. Even he is blocking all channels. Telling trai & scv only asked to block channels and force to...

Hello TRAI/ DTH Operators / Tatasky
As Per TRAI Rules i selected the new channel PACK,
First time, selecting pack it showing the grant total is 222.
and after confirming the pack its showing recommend pack recharge is 369.
and
Tatasky extra charged 153 rupees per one DTH Connection...
And i am not deselect the all channels that time also tatasky charged 153 network fee
TRAI rules & regulations...

My cable tv operator has refused to obey trai's rules and refused to accept my selection list that was made on trai's official website,. They only provide their choices & demands more price for that. Most of the channels are worst channels

Cable tv operator name - kerala vision cable network kerala
Franchise : c d net cable vision kayamkulam
Settop box card number : [protected]-1
Chip id: [protected]br...

R/sir,
This is shri shivaraj suresh vanaki, ramteerth nagar, belagavi-590016,
Model : dvb-c8080cl
Stb s/n: [protected]
Cas id:[protected]

I have paid ₹.300/- for ₹.295/- (Gold pack kannada channel package) on 18th feb 2019. Cable operator entered in his books of records on same day.

But, still channels package not activated even after 48 hours. I contacted customer care...

I m airtel customer. Recently charged my pack with 200/ on 19th jan 19 which was valid till 18th feb, due new rule by trai v selected channels and then on 7th feb 19 my pack exhausted and showed a negative balance of 106/, i again recharged with 200/ on 7th and was left with only 78/ due to negative balance. This was over on 10th feb19 and i again recharged same day with 200/ and 98 channels and got message of being valid till 9th march 19...

My d2h customer id is[protected]. After the trai notification i registered with d2h my own pack consisting of bouquets 1) ndtv ultra - rs. 3.50 2) star hindi hd premium - rs.120.00 3) sony happy india platinum hd 90 (A)- rs.90.00 and tv 18 broadcaster odia value hd - rs.35.00 as shown in trai site. But i was informed by the d2h customer care they can not provide ndtv ultra and advised me to opt for any zee news channel but i declined. They...

My subscribers id with tataky dth is [protected] & rmn [protected], since last week i am trying to get my pack and manage the same online with helpline number, through website with username and password, through tata sky app, but getting the same massage as
Sorry, unable to change your package, previous request is pending.
Let's do positive as usual, resolve my issue with tata sky....

My cable tv operator has refused to obey trai's rules and when i gave my pack list that was made on trai's official website, they threw it out and permanently threatened to shut down the cable line.
I have enclosed that channels list which i made on trai website.
Cable tv operator name - digi cable-kolkata
Set top box n[protected]

Please take necessary action....

Dear sir i have an 2 connection on videocon d2h id 25372219. For about 20 days only 1 connection is running [super gold package] and on 2nd connection only some free channels are comming. Iam very much deppressed. Daily i call many times customer care number for urgently start my choosen channels but every times no response comes from their. For 20 days they said server is down...