TRAI Complaints & Reviews

सर, में सुदीप सिंह videocon d2h काविगत 5 साल से रेगुलर कस्टमर हूं मेरी id 26261020 है में पिछले 7 दिनो से परेशान हूँ मेरी पसंद के चैनल नही दिखयाये जा रहे है d2h की वेबसाइट पर जाकर भी मेने मेरी...

Dear trai,

I am a videocon d2h user with customer id 26966398. Since from last 1 & 1/2 month, i am facing n no. Of issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions.

Fresh incident is regarding my recharge of rs. 341rs for which i should get services for 30 days but they have not shown any channel. Again i have complained to their email id'sbr...

Sir/madam,
With reference to above subject it is to inform you that the service provider dishtv cheating their customers by using trais new rules. The detailed matter is as below;
While going to recharge my dish tv plan in this month i have enquired about plan and recharged with rs. 541/- as per direction from customer care for one month. After, recharge i got massage that your recharge is successfully done and its validity...

Sir as per your direction i select a pack under customer id [protected] on date 28 jan2019, but till the date airtel dth is not activating my selected pack dispite of number of time selecting pack and making call to company, they citing that the pack will activate with in 24 hr etc but could't activating, this month i has been spend 1000rs app., this is totally rediculas thing i faced in my life. I have all voice recoding of customer care...

Ca no [protected]-001arunav banerjee. Despite activating bengali hd channels thru ala care option channels not coming since last 48 hours.. Despite calling 5 times no solution.. Airtel charging money for these 2days. Ref no 86160886... Sd will b rectified by 1130am today but nothing.. Spoke to shivam mohit abhishek navpreet rishabh n sanjeev. Pls help.. This is happening regularly.. Channels get deactivated automatically.. I had to active...

In my region, jio network is too bad especially in indoor ares (Homes, offices). I complained about the issue to jio customer care centre and they told this issue can't be resolved soon. You may face this issue for a long time and we can't do anything for you, just keep calm and use... Also there is an issue of call breaking in jio, while i called from there jio4g application. They said, we can't solve this issue too... Please satisfy with...

Respected sir,

I pritbash singh my video-con d2h customer id no[protected]. I recharged my d2h tv connection of inr 130/ with new rules of trai but d2h videocon is not giving us our service. I complained on their customer care no. Many times but then also they are providing us our service. So kindly take action against this matter. I hope you would accept my request.

Thanks with regards
Pritbash singhbr...

Hello my d2h customer id is[protected], my channels are migrated automatically by videocon d2h, they activated several bouque on my account without my concern. On requesting to d2h again and again they are not removing those bouque and neither activating my selected channels due to which i have to pay for those channels which are not even selected by me. I want justice, as per trai rules customer has the right to select the channels as per...

Dear team,
After changing trai guidelines i have requested many times to my service provider (Dish tv) to change channels according to my selected channels.

But still i didn't get support from my service provider. I have called to customer care many time they also tried same but still my pack not yet updated to my account.

Service provider: dish tv
Vc no: [protected].

Requesting...

I m jignesh acharya from mumbai my d2h product id is 80213220, as per ur latest policy i selected 54 chennels, which i want to watch on my tv. D2h people told me to recharge for 1 month of 452 rs for viwing this chennels, so i did it, even besides having sufficient balance of 477 rs in my account, i m unable to view those chennels, since last 3 days i m calling in their customer care after making me eait for 12 to 15 mints on phone their...

I had connected to our local cable network called istv (Manipur). Unfortunately they don't allowed me to choose the zee family pack and sony happy family pack.
According to trai rules and regulations, we can choose this pack separately.
Then why do the cable operator not allowed me to choose this pack???
I need the solution of this problem.
Pliz do react my humble submission to clear my confusion....

Dear sir.

I am using airtel dth service. Sir before 1st feb 2019 my monthly rental was only 299/- per month.in this regard i have several time mail to airtel service provider that please do not change my monthly rental 299/- but they demanded me 362/- for same service because they says "this is not my side this is because trai is changing some rules"
Sir i only ask to you any rules
Is applying rules for customer...

I am a indian citizen live in kolkata, tollygunge (2/52a ashoke nagar, ps. Regent park), after the new rule started by trai it is give me the freedom to choose the channels which i want to watch. I visit the trai website and select my channel list via my channel selector application program where i choose some of bouquet channels, some pay channel and some free to air channels. Including the mandatory channels my total selection is 82 channels...

Cable service by hathway
Reference - area - gokuldham, goregaon east, mumbai-63
Cable operator — sai cable tv, gokuldham market
Customer name - ramachandra k kamath
Subject - collection of monthly fee - rs360 for feb, 2018, then showing only free channels, since feb10th, 2018

Dear sir

Re to the above, please note we were ready with duly filled form of channels to view and with money...

Dear sir/ma'am, i am tata sky customer id [protected] as trai reduce the channel charges but tata sky found new way to loot the customer without information they have change the mutli tv charges from 175 to 500 rs pm, where before trai judegement am paying rental of rs.1060 pm after selection of channels now my new traiff is of rs.1375 pm. As per goverment they need to reduce customer expenses but companies do not wants to lose their reveneue...

Dear concern,
I recharged my tatasky on[protected] but 72 hours been over but till now the connection has not been activated. Previously i had an add on connection but now i separated the connection and choose a new. I recharged the new tatasky connection with rs 150. The subscriber id is [protected]. Repeatedly i tried to connect the tatasky customer care but they are not able to resolve the issue. I am requesting you to have a look...

Sir, we are using sun direct, now they are providing selected bokey's only, that price is very high. Coustomers don't have a chance to select channels in sun direct. I will watch only telugu but they gave tamil 32 channel and telugu 32 channels and malayalam 26 & kannada... Like that they gave and charging more money. That price is not effortable for common person and we don't know those languages. We don't need actually. Can you please take...

Videocon d2h has charged my account unnecessarily by upgrading the services without my consent. Not just that, they have also disconnected my stb from their end because of which i am not able to watch tv even after recharging my account again. Its been a week that i have been writing e-mails to them, to their nodal officer, and constantly calling their customer care number but no action is been taken.

This is not the first...

I have closed all my important channels, tata sky trying to talk to the phone banking officer but there is no response. Suddenly the channel has dropped out of my previous plan without having to do it regularly. Pls help my reg mobile number is [protected] to tata sky. New rules are being compelled and we do not get the services even after spending money pls help......

I am user of videocon d2h and customer id is 24212653 i am suffering from wrong activation of chennels from company even his customer care number not responding also.
I unable to select hd chennels even i select some sd channels but charges activate for all chennels but not activate in my tv.

So, kindly help me to resolve this issue.

Regards
Jitender
Cus. Id 24212653
[protected]...