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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 119

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S
Shankar85
from Delhi, Delhi
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trai rule on tv setup box is not good any user

Address:201102

We have paid a basic charge rs. 153/- which is unnecessary charges.
Before trai rule, my expensive amount was 219 rs. Per month and we can see all channels.
But at this time, i recharges 300 rs. Above but more channels not show and free channels did not gets.
When i call to customer care of d2h he said that its trai rules. D2h can nothing do.
So, please change your rules otherwise remove 153 /- fix charges so that...
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S
Sanjoy Guin
from Mumbai, Maharashtra
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d2h services by videocon d2h

Address:Thane, Maharashtra, 400610

Dear sir / madam,

I am a availing services of videocon d2h from many years. As per new trai guidelines i can chose channels/packages of my choice but i am not able to do so either by their site or call centre since site is not working and customer care number is also not working.

I have sent them several mails regarding the same but there is no resolution provided by them till date and they r charging very high...
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D
d.bhardwaj78
from Delhi, Delhi
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subscribed channel not updated

Address:New Delhi, Delhi, 110008

I have subscribed channels from siti networks on 03/02/2019 till now they did not activate the same i have lodged so many complaints against the same but they always suggest that you problem will resolve within 24 hrs but they not resolved it i have already mail him also. Sir my request if they can not update the same so kindly refund the paid amt....
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N
Naresh Barad
from Mumbai, Maharashtra
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cable tv and dth channel rates

Address:Thane, Maharashtra, 421201

फ्री चैनल्स सिलेक्ट करने का अधिकार कस्टमर्स को होना चाहिये तभी पब्लिक का पैसा बचेगा नए पैकेज आने के बाद चैनल कंपनी को पहलेसे ज्यादा मुनाफा मिलने लगा है और जनता का पैसा जा...
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S
Shiv Kandoi
from Kolkata, West Bengal
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videocon d2h loot customer

Address:Kolkata, West Bengal

D/sir, i shiv kumar kandoi my cusomer id no is[protected]. I am retired 62 yrs old person. Jab se trai ka niyam chalu hua hai mera d2h conection daily ekk naya package mere ko provide karti hai on paper aur mere pre-paid paise se cutt kar deta hai but ekk bhi pay channel dekhata nahi hai only 185 free wale channels dikha raha hai. Hum kya kare kuck samajh nahi aa raha. Customer care not wotk....
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P
Prem Sood
from Dalhousie, Himachal Pradesh
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I'm, completing videocon d2th

Address:Kangra, Himachal Pradesh, 176215

I am videocon d2h user. My customer id for videoncon d2h is 71842094. I am requesting to videocon d2h customer service for activating channels. I have recharged my account with rs. 300/- last week. I have choose d2h combo pack but they have not yet activated yet. I am calling to their customer care number daily since a week but they are not asnwering well & simply disconnect the call. Due to this we are watching any chanal since 03/02/2019....
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K
kalyan GOOGLE USER
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

trai tata sky - complaint against channel selection and fees

Address:Rangareddy, Andhra Pradesh, 500018

Hello trai/ dth operators / tatasky

As per trai rules i selected the new channel pack,
First time, selecting pack it showing the grant total is 222.
And after confirming the pack its showing recommend pack recharge is 369.

Tatasky extra charged 153 rupees per one dth connection...
And i am not deselect the all channels that time also tatasky charged 153 network fee

Trai rules...
+5 photos
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K
kalyan GOOGLE USER
from Mumbai, Maharashtra
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tata sky - complaint against channel selection and fees

Address:500018

Hello trai/ dth operators / tatasky

As per trai rules i selected the new channel pack,
First time, selecting pack it showing the grant total is 222.
And after confirming the pack its showing recommend pack recharge is 369.

Tatasky extra charged 153 rupees per one dth connection...
And i am not deselect the all channels that time also tatasky charged 153 network fee

Trai rules...
+5 photos
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C
Chiranjib De
from Mumbai, Maharashtra
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selected package is not activated by videocon d2h,

Address:Bharuch, Gujarat, 392001

Sir,
I would like to drag your attention on the matter that, i am a customer of videocon d2h having customer id no. 78752180. From last two weeks, i am taking continuous follow up to update my selected channel pack with vidoecon d2h customer care. Initially i was replied that, they can not change the choose pack on phone request, i have to go through only www.d2h.com and then only it can be changed. According to their instruction,...
+2 photos
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S
Santosh Rangapure
from Pune, Maharashtra
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videocon d2h not working since last 4 days.

Address:Pune, Maharashtra, 411043

Dear sir,
I am having videocon d2h account with customer id 3594404. With new trai rules the plan has been selected by calling videocon d2h representative and they promised that tv will start working within 1-2 hour but since last 4 days my d2h is not working. I have called numerous times to customer care, mailed them but no positive action taken from the company. We have already recharged account for rs.700 when our plan is for rs.350....
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K
Karthik V P
from Mysore, Karnataka
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sun dth package issue and double gst charge

Address:560095

Hi sir,
I am karthik my sun dth id : [protected] with registered mobile number [protected] connection in the name of karthik, our complaint regarding sun dth is cheating us our recharged amount this month 13/02/2019 we have recharged amount 200 for tamil dpo papck 1 its coast rs.199 after that we have recharged rs.30 and rs.10 with my existing balance rs.17 for add five hd channels requested (Suntv hd, star vijay hd, anmal planet hd,...
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U
Ujjwala Kolambekar Nidhin
from Mumbai, Maharashtra
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pack charges

Address:400705

I am airtel dth user, before your regulation our monthly charges was rs. 450/- for sd and hd channels. Now airtel providing their own pack for hd & sd for rs. 500/- to 600/- and when we selected our own channels, the pack will be increased up-to 600/- to 700/- gst, ncf charges, dth charges addition of this, the pack charges will be 2 to 3 times increased. Your scheme is looked very useful & reasonable but not in practical. This gave us additional...
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K
Kishor Pardeshi
from Mumbai, Maharashtra
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my videocon d2h is not working

Address:Thane, Maharashtra, 400610

@officiald2h
#officiald2h #videocond2h
I made the recharge after my choice channel of rs. 460/- but at next 4th day channels are not displaying they are again asking for recharge. Don't buy videocon d2h. Pathetic service. Customer care are disconnecting the call. No proper response. Today is 3rd day my channels are not displaying. Helpline number is helpless. Their server is slow from day one....
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P
pradeepbais
from Pune, Maharashtra
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videocon d2h do cheating with customers

Address:342001

Dear sir,
Regret to say that after so many calls and mails videocon d2h donot give proper response only made false and cheating with customers, cheating done by free to air channel fix in our plan, we donot select channels in our plan videocon fix this also so many channels which we not select in our plan but videcon add in my plan its totally fraud to me and other customers, please do needful, l called your customer care for so many...
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S
saurabh maurya1
from Lucknow, Uttar Pradesh
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dish tv not refund to satisfy amount

Address:Sant Ravidas Nagar, Uttar Pradesh, 221314

This is my first Complain ., , , , , , , , ,
I was complain to Dish Tv, i call to dish tv customer care but he is not resolve my problems, first Complain no. is[protected] Date:06/feb/2019, i am call daily 4 to 5 days but he not solved,
Second complain to extra charges me complain no. is 46515452, Date: 11/02/2019, he is take me extra charge without my permission, ,
then ...
I sent a mail to CEO (CEO Compain...
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A
ajaylaxman
from Amalapuram, Andhra Pradesh
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cable t.v charges is very high rates

Address:533431

Sir,
I am d. Lakshmi narayana, from andhra pradesh state, east godavari dist, kakinada city, kirlampudi village, ph no.[protected]
We are middle class families, my salary 8000/- per month, how to paid cable t. V bill minimum 300/- rupees for month, please thinking you sir
Because; before cable t. V bill 150 /-rupees for month (More then 350 channels (Free air channels+pay channels (Telugu +hindi+english+sports)br...
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Address:560067

I am not able to select/deselect any channels through website, app or phone. All attempts to reach customer support are not working.

Because of service providers problems I am facing the following issues:
1. I can not see the channels I want to see (as i can not select it)
2. I am forced to pay for the channels I am not interested to see (as i can not de-select any)

This is day time looting of...
+1 photos
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S
Saralaunni
from Jodhpur, Rajasthan
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airtel dth

I am an existing airtel dtv since long back and following the instructions of the trai i was trying to contacting the airtel dtv since last one month. I was having south indian pack and other hindi networks and entertainments channel, but 15 days back the airtel has changed the channels as per their wishes. When i tried to change the channels through my tv it cannot be fulfilled. It simply return back to the old position. Balance of old scheme...
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M
Md ehshan Ahmad
from Kota, Rajasthan
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unable to view my airtel digital tv channels

Address:Sikar, Rajasthan, 301025

Sir,
I recharged my Airtel digital TV with ₹388/- after Airtel customer care executive called me and advised me for 3 months pack.
When I asked if in future if any problem comes(means if I can’t view or something) then he gave his personal mobile no..
After recharging upto 10 days was able to view channels, but after 10 days they stopped the service..
I called 2 or 3 times but always customer care personnel...
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T
Taha Sadikot
from Pune, Maharashtra
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I am complaining about videocon d2h

Address:Pune, Maharashtra, 411003

I have selected channels on the website but they are not activated. I cannot even activate a combo which is provided by them on the website.
I tried to call customer care nut could not reach them. I have emailed them multiple times bit do not get any response. I need to watch channels as per my wish but videocon is not helping me to see what I want to see....
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