TRAI Complaints & Reviews

Dear trai i am a dishtv consumer dishtv blocked my pay channels about 3 week i complaint dishtv care many times but they don't care so i complaint here my vc no [protected] i complaint consumer foram also this is complaint no 1160800 but no solution so plz take action against dishtv gatiya service its harresment for consumers so i want justice i was complaint to trai but don't get responce so again complaint...

I am a videocon d2h customer. My cust id is 80050199. From february 1st i am. Not able to aee any channels. After repeates call to d2h helpline they yold. Me. To choose pacl as per trai norms. I dod but till date after successful submiaaion of. My subscriber requeat i ammunable to view major pay channels but on the subscription it has been charges to me. Moreover they are asking for additional inr 200 for engineer visit to fix it on my site....

Dear team,

I had purchase new hd dth connection (Dth no:[protected] for hathway with one year recharge from 23rd nov 2018.
But now we are unable to view maximum channels only few channels (Free channels) are coming on connection from 1st feb 2019.

We are unable to view all channels after pay money for one year and i have regular followup with my cable operator but one single person respond.
br...

As per trai new rules i selected my favorite channels, but asianet cable vision is not willing to give me my favorite channels. They are pushing me to select there packages. But i don't want there packages. They are forcing everyone to choose there packages. I am adding the screen shots of my selected channel in there website its cost showing is 210.34 rs and it is already paid with my remaining balance. Please take necessary action....

Respected sir,
We have not been able to afford the prices of cable channels. Those popular channels have kept their prices at a price of rs 19, if you want to add all the channels to your pack, then the price of my month's tariff but the channels are less visible. The channels we distribute, we want they are due to add kelelenahi in and execute the package that takes you to a different. Which increases the cost of the pack. You can...

As per trai regulations, consumers are allowed to select their own channels but tata sky is cheating consumers by making 100 channels as default channels and these channels cannot be removed. On adding additional channels of our choice they are increasing the network capacity fees accordingly.
I communicated with tata sky consumer service to remove fta promo channels but they replied that it cannot be removed as they are default channels....

Sir according to new TRAI rule I have prepared my own pack of Rs 354 for 1 mnth including gst Airtel DTH no. Is [protected] but Airtel hav stopped my in only 18 days, when I called customer care they are telling me that I have selected their sports value pack of 575 rs which I have not opted Please look into the matter, and punish the operators for looting the people of india...

Hello team,

My self dipak berva. My customer id is[protected] in vediocon d2h. They have converted my plan as per your intsrcion but in that they are charging the fees for add-ons but not allowing to view such add-ons. This is sheer fraud. Please help. They are making this practice since very long. I have complain several times but my query is not getting resolved. I am utterly disappointed with such pathetic service.
br...

I have dth connection of videocon having cust I'd[protected]
I have selected my the channels from subscription channels list provided by videocon, after subscription I am not getting the broadcast of the channel selected by me. When tried to cal the cust care number is always busy, not rechable or on hold for hrs nobody respond to call neither they respond to complain over email. The charges are deducted daily but I am not getting to...

As per new rules out 100 free channel 25 channels has to dd channels it is compulsory and remaining free channels i. E, 75 can be selected by our choice. But our network provider hathway network is not letting to choose free 75 channels as well as bouquet channels. They are again giving it in package for regional channels (Kannada, tamil, telugu, malayalam), english, hindi, oriya and etc.
For example if they giving kannada channels...

Dear sir i am from nashik maharashtra we are using a cable connection of den cable. Our cable operator is arbitrary on us to take a package of chanel of their choice the pack is very costly. So they telling us to taking their package is compulsory the price of the package is 300rs and + the price of chanel which we want to see it maybe cost us to 400+450rs monthly
According to rule the basic package of 130 and choise chanels this...

As directed by hathaway mumbai channel (Rajesh cable ghatkopar east) selection done online. However i am not receiving channels selected. Have sent email to hathaway awaiting response. Hathaway online complaint portal is not functional and also phone lines are not being attended and thus not able to connect. My card is - vcno/mac id[protected]...

Dear trai,

I am a videocon d2h user with since from last 1 & 1/2 month, i am facing n no. Of issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions.

They are not activating the channels that i want to, moreover there website is not working
Customer care num does not respond
Website says error every time from last 15 days
And...

Digital.[protected]@hathway.net dated 19/02/2019
I am a resident of Ananthnagar Phase II, Electronic City Phase 2, Bangalore-560100 having your cable TV connection through your local cable operator, Mr. Muniraj of CH Cable Network, Kammasandra, Electronic City, Bangalore-560100 since last more than 5 years. As required under new TRAI guidelines, I have submitted the details of my desired channles, on line on 15/02/2019 at about 12.35 PM....

I have two connection with customer id[protected]. I have selected my channel pack on my both connections before. 31.01.19 and recharged the amount as videocon told me but my second connection is not working till now. Only the free channel are running on it i have talked to the executives many time but every time they told me to have some patience. 18 days have passed out no problem solved. Please do the needful....

My dishtv no.[protected]

Mob no.[protected]

Name kulwinder singh

I recharge my dishtv yesterday 590 rs.

But renewal date not extend.

Dishtv automatically activate non stop pack without our permission.

I request you please deactivate non stop pack immediately.
I call dishtv custmer care 2 tine. But they do not response.
Dishtv is fraud company.br...

श्रीमान
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दिकत नहीं होना चाहिये...

My videocon d2h customer id is 23159248. After migration according to new trai rules, 1) d2h is showing different amount while selecting channel and submitting the same for migration. But, charging much more actually. Several complaints made by be to customer care telephonically and on e-mailed but no response.
2) d2h is making all the free channels subscription compulsory even though only dd channels are compulsory. Complaints made...

Dear sir, i am client of videocon d2h consumer no. 36259020. Sir i m not getting any free channels from the broadcaster from last 10 days, every time i call, they have only one answer "we have some technical problem please call after 1 hour". I am fed of this answer. No solution has been done up to now. I have paid them fully, but not getting full channels. Kindly resolve the problem. Or otherwise i may file complaint in consumer court.br...

Hi, i am a customer of videocon d2h from the past 7 years. Recently i migrated to the new pack as per trai guidelines. From that day not even 1 channel is working correctly.
My customer id is 79139129. The customer service numbers provided are always busy. No one answers on email. If we do get connected to customer service then they say they have technical issues and ask to call back later.
Kindly help me resolve my issue...