TRAI Complaints & Reviews

I am awdhesh kumar tiwary, my customer id is 5473616 with videocon d2h.in spite of registering advance request in january and selecting the basic fta pack on d2h website through my id, my plan is not being migrated. On selecting the basic fta pack again and again now on website it is showing technical error contact to customer care and customer care executive is telling i cannot do anything. Please help me to migrate to basic fta plan and...

I am from mumbai, malad west, mumbai-400064. I have hathway cable installed in my house under the name columbus cable. The operator has blocked all the channels except the 26 free to air channels inspite of the date submitted by the government being 31st march. On calling them they force me to take the maharashtra 130 rs pack in which you get 100 fta channels which i don't want. As per governments rules we have an option to choose the above...

Sir there is no option to chose hd channel in ala-carate channel list providing by air tel dth on air tel self care website. I repeatedly mail to air tel once they replyed on telepathically on 08 feb that this matter will be resolved within two to three days. But still i am not watching hd channel because they not provided me to chose hd channels (Hindi ent) list. Pl help us dth no - [protected]...

Cable Operator Hathway (Mallikarjuna Cable Network, Located at KTR Colony, Nizampet, Bachupally ) is providing a bad service to the customers even after paying the required channel money to them.

I have paid Rs 300 for selected Channels on 9th Feb-2019 and still all the channels are blocked, tried calling Cable Operator @ [protected] and [protected] but no body picks the call to respond.

Hathway being a big brand,...

I am from kolkata. I stay in seal lane (Tangra). Suddenly most of my channels have been blocked despite trai has extended the deadline to 31st march. The local cable operators are not ready to hear anything and are trying to force us to take whatever packages they are making by themselves. Which is quite expensive and also filled with unwanted channels. They are also not updating to the various packages beeing offered by various channels....

Hello, i am gtpl cable tv consumer in ahmedabad... As per new rules consumer has right to buy his fta 100 channels and then also chargeable channels as per his requirement... But gtpl dont allows consumer for individual channel selection... They have made their own package nd every consumer will have to choose from that only... Consumer cant select on his own... Kindly guide how to complain against gtpl.....

Sir/ma'am,

This is to bring to your kind notice that our lco (Vijay cable) and cable provider (Den cable) are
Forcing us to take a set package provided by them and also are not responding on phone, visit to the
Shop or any other way, to our concern.
As per our information we can choose not only paid channels but also fta channels. When we talked to
Them they said that we can get our connection...

Hi,

I am a hathway cable consumer, i am able to see any chanels even though trai declared that till 31st march services will be available as we are getting before, but still the local cable operator's do not providing the services, even i tried to the responsible person in west bengal mr. Santanu chakraborty for few times but he did not responded. I am from arambagh, hooghly, west bengal. Please do take some necessary actions...

Hi Sir/Madam,

I have Airtel Digital TV DTH [protected]. I have big channel issue to subscribe limited only required channel. I have n number of time raise my issue on Airtel customer care. But there is no response taken by customer care.

I am not able to see my selected channel on my TV even provide the list of changes shared to customer care. We pay money to DTH provider for watch my channel selection but they...

As per trai rules
The mrp of ncf as prescribed is maximum rs. 130 per month. This rental includes the carriage of 100 tv channels. You can select any fta channel, pay channel or a bouquet (S) of pay channel as per your choice. If you want to increase the capacity (Because you want to watch more than 100 channels), you can do so by paying an additional amount of rs. 20 for 25 additional channels capacity or a part thereof. As an example,...

Malls like big bazaar, more ask for customer mobile number (Compulsory) for billing, which is arrogantly and shamelessly sold to telemarketers without the customer's knowledge and consent. Later, the customer is harassed by untimely telemarketing calls for credit cards, personal loans, even if he is registered with dnd.
Your so called dnd app is nothing, but a fancy one, which doesnt serve the purpose. For e. G. A rogue bank like axis,...

Sir i wanna say that, i am customer of d2h videcone, why i pad money for not choosing my plan my pack, example, 40 religious channel, channel name ishar tv bhakti tv etc, why i pad money republic tv, sudarshan tv, sir i have only paid money government 25 channel like durdarshan, those videocon d2h are thief, i am not satisfied for your service. I wanna port my d2h to another company, plz solve my problems....

I am cp kapoor from panchkula having airtel dth id number - [protected]-002 (Multiple) is not getting chennals of my choice forward to airtel online on 9 2 2019 4 email reminder have also been sent. But no response have been receive i also tried on call centre but it remain busy. Plz help us to solve this issue
They are not listening to us they are hurrasing us
I tried on airtel app but showing error from last three days br...

From:
Anil santoshkumar dhankani
Plot no.102, santosh avenue,
Kansai section,
Ambernath (East)- 421501
15th february 2019
To,
The chairman,
Dr. R. S. Sharma,
Telecom regulatory authority of india (Trai),
Mahanagar doorsanchan bhavan,
Jawaharlal nehru marg,
New delhi: 110 002

Subject: complaint against dth service provider `tata...

Recently i have ported my 2 airtel corporate numbers (A) [protected] (B) [protected] to jio after 2 or 3 times they declined due to non-payment of their overdue
When i paid their due regarding these numbers then they allow to port but after 2 or 3 month again they calling / sending sms regarding due amount and threatening me to stop the services of both the numbers...

With the new cable charges i am paying close to 1800 for my 2 tv's as opposed to the 600 i used to pay.. How is this helping the consumer.. And instead of being able to select channel i am forced to pick a package the provider has created which excludes some channels i want. I am now paying triple the amount and missing out on channels i would like to watch...

Hi,

I am the d2h customer. They are not selling the tv packages as per tria rules.
They have created their now packages and selling it. The are forcing you to buy costly packages.
They should sell each and every packages provide on the tria website.

Example:
They are not selling packages provided by the zee and tv 18.
Also dropping some of the packages from star and sony which are...

Hello all,

My videocon d2h no :[protected] and i have taken multiple room connections from one dish (First : [protected] (7) and second :[protected] (2). I recharged yesterday i. E 13/02/2019 and after that i have called multiple time to d2h customer care as one of my connection is working properly after doing new package rule which is being applied by trai (Primary) and the other one (Secondary) is not working at all i am able...

I am a resident of mecon tower, 357 prince anwar shah road, kolkata 700068. We are provided cable tv sevice by cable vision as lco an sii cable as mso. I have selected my package as per the channel lists and paid 2 months' advance on 09/02/2019. But from 11/02/2019, all paid cannels have been blocked out. Despite repeated reminders, cable vision is not switching on the pay channels for which we ave paid advance already. Now they ar also not...

This is to inform you that hatway rajesh of ghatkopar has disconnected all the cable line from yesterday
And is demanding higher rates which is more than the recommend trai regulation.
He has no rights to disconnect the cable without any prior notice.
And there plans are more expensive
Please assist in this matter as there are many complains.in the local area about the irrigularties from the cable operator.br...