TRAI Complaints & Reviews

We are using videocon d2h services. Last 3 days the channels are not coming so i called so many times but no one response. I mailed and tweet to their id. But nothing happen i get frustrated. I tried called nodal office landline no also but no one pick my call. I called at 11 o clock and early morning 5 o clock more than 10 times in every time but they put in waiting after 7 min it automatically disconnected. Please resolve the problem....

My videocon d2h channels are not working from last two days. I called up several times throughout the day but didn’t get a single good response from videocon d2h representative. It shows very unprofessional and annoying behaviour. Could u please response to me, by which time my all channels starts working. I am very frustrated from videocon d2h. No one representative give the single answer to resolve my problem.
My costumer id is...

Would like to raise a complaint with respect to telecom service provider, recently from last couple of months we are facing extreme issues with jio network in some areas, although other networks are fine..

Raised few complaints to jio but they closed without any resolution, would like to bring it to your attention to take some action against jio

Frequent signal lost and no network shown on the phone, unable to...

Dear sirs,

Are cable tv operators not liable to offer all bouquets of broadcasters for the channels they are offering?

Asianet communications ltd., kerala is smartly not offering many bouquets of the broadcasters, there by forcing the customers to pick them up as alacarte channels and pay higher amount.

For example,

Star hindi hd premium - not offered
Star hindi malayalam...

I have given the list of channel which i want to see day before yesterday but i am not receiving any channel on my cable tv since last 24 hours and so. I reside in 7- chha - 27jawahar nagar jaipur opposite government school sector 7 jawahar nagar. When i called my cable operator vishva bandhu nayyar he told me that service has interrupted from trai delhi. Kindly provide my cable service as soon as possible...

Hi,

I have created myop own pack under airtel dth on their website. The pack pricing came between rs 460/- to rs 480/- per month. According to this the per day cost should be around 16/- to 17/-. But airtel has been reducing the balance between rs 48/- to 30/-. I had credited rs 615/ on 1 feb 19. Today that amount has come down to rs 271/-. I have written several complaints to airtel with screenshots but so far they have not...

I have airtel dth... I have not selected the package, but airtel dth has automatically converted my package from 225 to rs 309 and adjusted the days to lesser days based on the amount left with them and also reduced the channels... They should either of them but how can they do both.

Why they are not keeping all free to air channels which were already in the pack earlier. Eg. Bhakti tv was part of earlier pack which is fta,...

Charging for FTA channels who never seen watching. The main channels which public watch it's cost ₹22.50 each. If I required 15 channels of HD sports & movies it will cost appx ₹330 + ₹153 + NCF than what the use of new scheme. We are OK with old tariff. the MRP you kept of ₹19 reduce to ₹5 & base pack reduce upto ₹50, all will happily accept it. Trai is forced us pay more instead reducing our expenses....

Hello trai,

What was the need to force any change in pricing? It was competitive earlier. People were free to select service providers whoever they liked. People got lots of channels in package for much cheaper price than now.

Now with this new pricing, why have you taken away my freedom to watch any channel at any time. Why should i select upfront only the channels i will see.? I dont want to select upfront,...

My cable tv provider in wazir pura agra area is sea cable tv network, that is the worst services in cable tv operator, because the concern cable provider is not showing all free to air channel and selected bucquet of my channel, while i have paid fare already, so take hard action against sea tv cable provider in agra, u. P. Thanks. My name is praveen kumar misra...

Under the new regulations Hathway have made Thier own combo packs and not offering the combo packs offered by star, zee, Sony&colours .The package offered is not useful and if individually each channel is selected the net rental is almost double to what I am paying now which provides all the channels at a much lower rental.As advertised by the government that the new rules will be beneficial to the public is not true.
Hence request...

Videocon d2h is charging double NCF and two times of prices for all individual channels selected by me. The same cannel is appear twice in my pack view option. I have created my own pack for Rs.250/- but now the d2h is charges Rs.750- for one connection with two times NCF. Customer care is not responding and several mails sent to d2h customer care were also not fruitful....

As per the new guidelines of the TRAI when I am going to select "MY OWN PACK" the D2H site is not opened and always said that the wrong password. When I logged for OTP they send it but their site was not opened from this OTP. When I logged in forget password they reflected the massage in the screen that the new password send to your registered mobile no. but the password send by them (by 20 to 24 hours delayed from the request time) are also...

Dear trai officer,
Way are you paying air channels, we are not seeing in channels
Air channels (100) 130+25 (Gst) and pay channels extra 250 paying way (400/-)
150/- rupees paid cable operator 250 more then channels seeing every month
(Air free channels + pay channels)
We are middle class families monthly 350/-rupees how to paid cable operator or dth. Please think me sir...

Making 130 rupees as minimum charges and only fta channels available that to packages are waste of channels. 130 rupees basic charges made should include either fta channels or pay channels. The rules which is made will be burden for middle or lower than middle class. Let me consider the south package 130 for fta and for kannada colours package is different and sun package is different price and zee package different price.
If i need...

My used to pay telugu package channels 180 rs before trai rules changes. Now i have recharged 198 rs to select individual channels but it has activated bengali channels automatically and when i called care to change to telugu package they are asking to recharge again 212 rs. Why i need to pay 212 rs for telugu basic package?? Trai has increased the prices are reduced which is correct??? My box number [protected]...

I booked Reliance Big TV Cable Connection Online on[protected]. Successful Payment of Rs. 499/- was made by Net Banking through PayU money detailed as below:-
Merchant Name: Reliance Big TV
Payment ID :[protected]
Merchant Order ID : 1de1ac487514b42a6e3f
Order Amount : 499/- Dt. 11.03.2018

Just after booking I talked on Reliance big tv customer care no. [protected]. I got reply “Please wait till...

This is Sanjay Dalmia. Videocon D2h Cust ID: 39851345.

I am using Videocon D2h services from the last 4 years.

After TRAI launched the offer for D2h users. I have tried many times to
change my Packege as per the TRAI Guidelines, but unable to do so.

Videocon website and applications are not working at all. I have tried many times to change the packege but due to website issues unable to...

From,
ERNAKULAM
Omanakuttan V S, Date:12/02/2019
Vadakkekkara House, SRA-133,
Sahakarana Road, Ponnurunni,
Vyttila P O., COCHIN. 682 019
Ph.[protected], Mob.[protected].

To,

The Manager (Customer Care),
Asianet Digital Network (P) limited,
Kazhakkuttom, Trivandrum. 695 581.

Dear Sir,

Sub : Irregular /...

Perhaps the worst DTH service provider in the world. I have been availing this service since 2009 but the experience this time has been extremely painful, frustrating with helpless feeling. On 4th Feb 2019 I had recharged INR 1100/- my d2h account 4766031 for the two connections in my home. Even after that the connections were not restored. Wondering whether as per the new rules and regulations of TRAI Videocon had not set the plans, tried...