TRAI Complaints & Reviews

Dear sir

I have chosen broadcasters packs as per trai rules on 27.01.2019 on tata sky website and got confirmation that it would come effect from 01.02.2019 at midnight of 31.01.2019 (Screen shot attached). But today when i talked representative of tata sky about the changes she said, we have not yet received any information regarding this. Sir, i also have spoken other representative of tata sky on 31.01.2019, he confirmed...

Hello trai,
I have selected the channel for which i want to see but after this selection, airtel broadcasting a few advertising channels with the name of 'airtel home channel'. I don't want to ist these channel on my subscription. They are forcibly broadcasting these channel.

Even those channel i have not selected are listing into the list with a message - please subscribe the channel.

Please address...

This is regarding compliant of digital tv [protected]

I have recharged on 9th for rs 500/- inspite of this my connection was disconnected on 10th - before due date which is 11th. I have contacted several customer care no either they are giving dodging reply your voice is not clear or not picking call even automatic call also disconnected after 15 minutes. Till now i am unable to view my tv. But they are deducting the amount....

I am customer of d2h videocon direct to home connection. My cust id is 85199827. Since 10th february, 2019 my services are disabled. I have been trying to buy subscription as per new tarrif set by trai since 30th janyary, 2019. With great difficulty i was able to select the required channels. Since we have 2 tv and 2 d2h connection, i want to understand how do i need to make the payment. I am trying to call on their customer care no. But...

Fyi, we consumer have not at all benefited instead we have to pay extra money now after adding the channels that we were watching frequently previously with less price (Which was covering all our frequently watched channels and extra channels)

Trai is saying that most people watch only 30 (Sony, star, zee, color tv) channels. Than why not trai is showing 130 channels in 130 rupees which everybody wants to see.
br...

Dear sir/ madam

Greetings of the day!!

This is to inform you that i’m a customer of videocon d2h (Customer id[protected] from last 05 years. On 08.02.2019 videocon d2h has stopped my services. My current available balance is around rs. 450.00. On 09.02.2019 i have selected some channel from WWW.d2h.com & communicated several times to d2h customer care but till date not a single channel is appearing in my tv...

Dear sir,
I have choosen the my channel pack from videocon d2h but they have provided me different channels that i don't watch. I even called there customer care service but they are able to solve my issues. I have even tried to go through their website d2h.com to change my plan but it won't let me log in even after trying many times making new accounts in that. Their app videocon d2h infinity having the same problem. My customer...

I have paid for one channel star gold select but that channel is not made available by my dth service provider videocon d2h. On talking with customer care, they told me to register a complaint where their mechanic will visit my home and charge 200 rs. How is this justified? Why should i pay for the mechanic charge? As i have already paid my subscription fees and my d2h cable is also working fine but only star gold select channel is not coming....

I am customer of d2h videocon direct to home connection. My cust id is 80238974. Since 10th february, 2019 my services are disabled. I have been trying to buy subscription as per new tarrif set by trai since 30th janyary, 2019 but in vain. Service provider's website is not working properly and payment processing is not possible. When contacted their customer service number, they asked me to go through the website. Kindly register my complaint...

Videocon d2h is selected 100 channels mandatory. Why?
Actually customer have to select those 100 channels as per trai order. But here d2h providers are selected default 100 channels. If channels list crossed 100 we need to pay extra money as per trai order. Thats why they are giving mandatory 100 channels. And one more thing was customer care numbers of videocon are also not yet connected.

Please solve this issue....

Dear sir/madam

my airtel dth consumer id is [protected]-001 and my register mobile number is [protected], sir/madam i am paying 130+GST+extra cost for my channels which i want to see but airtel is charging 25rs extra for my choice on the name of NCF .. sir this is going to be very high price for my new pack., sir just need your help to reduce this NCF charges . as no one told us regarding these extra NCF charges that we have...

Respected team trai, sir mene 26.10.18 ko airtel dth company se ek saal ka new connection liya tha jiska naam fta hd h sir mene ek saal ka pack liya tha or 2800 rupey diye they. Ab airtel ne mere sare channel closed kar diye hai or amount bhi refund nhi kar rhe or na hi channel open kar rhe hai. Plz sir action against airtel. Thank you mohammad imran....

Myself vijayendra kamath videocon d2h id.[protected] had paid for selected channels as per trai orders. The customer care contact number is firstly not responding. Even if you succeed the representative do not reply to solve my problem. I am really sorry to say, that there is no one to control their irregular activities. I had recharged for selected channels which included sony set hd. This channel is not shown irrespective of my repeated...

Even though channel choice list was submitted to lco the following pack was loaded against my card. Details given below :
Vc no [protected]
Account status : active
Subscriber id 15634808
User name : sudeshna bose
Renewal date
[protected]
Your current packages

Sr no package/channel name packcode billing cycle package
1 popular-bengali snl kol-1 30781 30 days dpo pack br...

I am having videocon d2h connection customer id 75158249 they are providing me any channels after 1st february 2019 and they are charging unnecessary charges on my account and suddenly they have activate my different olan without my concern of rs615which is very high every i call them they have same answer our sytem are not working and when we are trying to do from d2h indinity app we are not getting a plan selection page please please help...

As per your rules it is only mandatory to subscribe 26 dd channels, but videocon d2h is forcing to take all the 100 free to air to subscribe, and if i take bouquet they charge for additional channels beyond 100 free to air which 20 rupees for 25 channels.
Their customer care says that they are migrating for that since last 2 days.

Please do the needful in this regard and take action as soon as possible.

Thanking...

Compliant against tata sky:
Due to trai new rule the consumer has the freedom to choose the channels he likes but but the service provider (Tata sky) has increase the multi tv subscription by three times.
I use to pay rs. 250/- per month for a second tv connection. Now i have been billed for rs.700/- per month for second tv subscription. Unfortunately i am thinking to remove one connection and only keep one subscription for...

My dth service provider (Videocon d2h) is not allowing to choose first 100 channel as per my choice. They ask to select paid channels and give extra network capacity fee for those channels. They say that 180 channels are mandatory as per trai new regulation. If you want to choose paid channels you have to select it out of the first 100 vhannels. So please help me to choose my pack....

Dear team as checked in news, (Trai) has clarified that the network capacity fee (Ncf) is not mandatory for subscribers who own more than one tv connection in a household. However airtel dth still charging the ncf on both connection. I did sent the mail to airtel customer care to waive off the ncf fees on my second connection. But not getting respond on this. Please help me on this.

Regards
Nishant manhotra...

Hi my name is honey nath i m living in delhi as per new rules from trai i try to make my own plan in videocon d2h. If i am right then as per new rules in 130 rs we got 100 channels slot from our service provider in which 25 channels from dd network are mandatory but we can chose other 75 channels by ourselves but service providing co. Videocon d2h do not let me do that they force me to take 100 free to air channels as mandatory which are...