TRAI Complaints & Reviews

Hi,
My videoconferencing id is[protected]. I have recharged my pack on 4 feb but yesterday received msg that your account balance is zero. Company cc care no & app not working. Again i recharged my account with 500 rs. Company cc no which mention in site never working.
Kindly clarify that why my recharge finished in 7 days & adjust my excess money asap.

Regards
Himanshu jain
[protected]...

I am not getting any response from videocon d2h service provide. Theya re only providing package based rental. Pls. Help to resolve query. My cust id 20556053. We are not able to choose our channels which we would like to see. Further no respose from d2h servie provider irritate. Request you to ask them for view channels as per guidelines. Hope we will getting response immediately......

As per trai guideline in our area andaman people are force to see the 100 channels pack as per andaman cable network, and they are not providing any customer choices and we have no other services provider at andaman, so they are deciding the terms and we all people force to follow it. So kindly take the note of the matter and kindly take necessary action against andaman cable network....

Videocon customer id[protected]

As per your rules it is only mandatory to subscribe 26 dd channels, but videocon d2h is forcing to take all the 100 free to air to subscribe, and if i take bouquet they charge for additional channels beyond 100 free to air which 20 rupees for 25 channels.
Their customer care says that they are migrating for that since last 2 days.

Please do the needful in this regard and...

As with respect trai, it is to inform you that videocon d2h * (Company) is not following your rules as per new order and forcing people to pay for what they don't want, they are providing with basic tier pack which is full with 100s of channel which we don't want to see except that only 25 dd channel's are mandatory. It's your responsibility to resolver the problem...

सम्माननीय प्रधानमंत्री जी ट्राई ने जो डीटीएच पर फैसला दिया है उसमें बहुत बड़ी गड़बड़ी है, पहले ₹320 में सारे चैनल आते थे, अब ट्राई के फैसले के बाद अगर उन सारे चैनल को हम सिलेक्ट...

I have a consumer of videocon d2h service. My consumer id is[protected]. For a few days i am trying to create own channels package but it has not possible. Also i am calling videocon d2h customer care nos. But they have not any suggestion to create own package. Their website page of "create own channel" have not open. So i am helpless... Pl kindly suggest me to avoid this inconvince....

I am s. K mishra my rmn is [protected] i'm complaning about as per the new trai rule only dd 's 25 channels are mandatory but dishtv tv doesn't give me freedom to choose free to air channels and dishtv also doesn't give me freedom to remove some fta channels like dv365, rang, etc. And adding some pay channel in 100 channels that trai offered me in 130 rs. So i again request to dishtv provider to give me freedom to choose my own pack...

With the recent changes on pay for only what you want to see. There is another angle which I think TRAI has missed completely. Multi TV connection. For e.g. I use to pay to Tata Sky around 1200 per month for 3 HD TV connection with all possible leading channels around 500 channels. Now with the current changes if I select and move ahead with on their website I have to pay 1100 and 700 each for multi TV which will land me paying Tata Sky Rs.2500....

Trai decision is wrong, before we were getting all channel in rs 320, now after rules we have to pay 800 for all the channels we getting before.. Trai should 1st decide rate for per channel in rs 3 or less then it will useful otherwise its wrost..
In short your decision is making very high rate for dth and it is useless.. You must take action on channel rate and if they are charging prices then they must not to show any advertisement...

Trai has ruled one new rule for customer but that was actually loss for customer and service providers.. U can give optional customer can continue with before plan otherwise they move as per new rule who thinks trai new rule helps to customer they will move as per trai rule. Otherwise they will continue with previous offer. Please think about the general middle class family.. Farmer not able to buy this much costly pack in rural are they...

As per trai guidelines i have chosen my pack of channels on tata sky and airtel (Two separate cities). I wish to add a few paid/fta channels hence i tried it by following stipulated methods but in vain. Customer care of both operators are helpless and are unable to solve the issue. Pl. Resolve the issue at the earliest as this new change is proving inconvenient to consumers in the present scenario.
Tata sky in pune (Pin 411015)br...

My airtel digital tv id is [protected]
Mobile no [protected]

My dth connection has been made from airtel dth since february 5 and i know any channel, but the daily 5 is worth ten paise. Even if the customer care is talking about something, they can not correctly respond to the information on the disconnection on the seventh february. But the disconnection farm is more than five rupees ten paisa daily.
This has...

I called to customer care airtel dth many times from my phone [protected]. Despite my talk to their senior, she also didn't worked on her promise. Now around 1945hrs sasmita the customer executive also mis behaved disconnecting the call. Plz do the needful action against all those customers executive & that senior whom i have talked since last 7days...

My airtel dth no is [protected]. I have decided my package. But the channels are not started. And facing problem with free channels, airtel starts it sometimes and then stop them. I didn’t understand what’s going. I have been paying for channels while i am not getting them. There is package of tv today broadcaster package which is not started yet, while its included in package. I am calling customer care, everytime they say system is down....

Sir i m a user of airtel digital tv customer id [protected] i m trying for so many days to change my package as per new guidline but no responce from customer care and not getting option on website. I tried calling my service proverder but not responding properly. I am a working person can not spent time all the time for this even though i have tried to contact them. On tv they are asking to scan code and send sms but in website no link to...

As general public know that trai has done some changes in local cable & dth tv tariff plan from this month. Due to this changes peoples local monthly charges get up around 50% compare to their previous charges.

I want to know from trai that why they have to do this tariff changes. Are they work for general people of india or private operator/companies?

For example: earlier i get most of popular channels hindi...

I have been trying to contact videocone d2h since two days through call, email and their website. But they are not responding me. Their website is not working as i already activated my packs through their website only. My package includes starplus, sony, colors, bindaas, starsportsand ndtv india channel packs. Custome i'd[protected]. And i am not able to see my channels. Please solve this problem. Thank you...

My tatasky id is [protected]. I already change my new tatasky plan on 31/01/2019 according to trai new order. But tatasky still not update my pack yet. Today my tatasky plan is near to expire. When i called tatasky customer care she told me again to update new plan. When i log in to tatasky and finally comfirm my new pack technical problem comes from tatasky. This was happen 3 to 4 times continuosly. They cant take request on call and website...

I have been trying to contact videocon d2h since 1 week through call, email and their website. But they are not responding me. Their website is not working as i already activated my packs though their website only. My package includes star channels, zee channels, sony channels and colors channels pack. Customer id is[protected]. I am not able to see my channels. Please solve the problem. Thank you....