TRAI Complaints & Reviews

Sir,
I am a customer of videocon d2h for last 4years, today suddenly my channels, stopped with warning message "e18-4 sorry you have insufficient balance". But in my account showing 258.50 balance.
When i called customer service they are saying you are a non warranty customer, so you have to pay 200 rupee for clear the complaint.
Please take an action against videocon for not giving channels having enough balance and...

I chose my new pack of channels but they aren't providing me full service while deducting money. I called several times but they didn't respond.

I am unable to watch even free channels

Please help me out.

They aren't supposed to deduct money as well as they have to provide me proper service they promised.

After all the efforts i am writing here, please take care...

Since today dated 10th feb 2019, i am unable to create any subscription neither videocon d2h customer care numbers is active that i can call them for any help. Their site is down and no help whatsoever is available. They are the only ones who is not following trai rules and guidelines. I have enough balance in my account still on the tv screen it says insufficient balance, request you to penalise them heavily for not serving their customers...

We have called several times in customer care before and after selecting our d2h pack. Trai - daimond combo but it is not activated yet if we get conected to the customer care they have not given is any satisfied answer. They said call after an hour but if we call back they never picked the call we are facing this problem since tuesday. I want my d2h pack must be activated as soon as possible. Thanks...

I m a d2h customer. My d2h id is 34067991. Videocon has stopped showing the channels, saying that my balance is finished. Whereas i have 2188rs balance as per the same d2h account balance menu.
They have also not started my plan as i have booked in the month of jan 2019.
Their phone nos are always busy.
I have 2 tv connections at my home. When i called them in jan for 2nd connection, they said for 2nd connection they...

Myself ashwinkumar tiwari ([protected]). I have seen complaint box of yours. There are 80% complaints about videocon. Myself is a customer of videocon. I do not even understand why videocon is left without any action by you. Either you resolve complains against videocon or answer me if videocon superior than trai.

Best regards,
Ashwinkumar tiwari...

Myself ashwinkumar tiwari (Mobile no.[protected]) (Videocon customer id:[protected] from latur district. I am facing harassment from videocon d2h. As per the new rules of trai i have selected my plan but videocon is not providing channels to me even though they are charging me according to new tariff. They are insisting me to change set top box and are clear that their framework is not working and their view is to file a complain against them...

Dear t r a i
I am facing really a worst situation while watching tv through videocon d2h i have been the customer of this since 4 years but nowadays the way they are giving service customer care response is really bad the number that they have displayed on tv screen for customer care request that number after dialling says number does not exist it has become very hard to catch them and get the information i would like to bring to your...

Sir /madam
I am not able to watch my favorite channel on d2h. I choose d2h pack. I try 100 time to talk customer care but no body give satisfy answer. And daily my money reduce in my balance.
D2h forced for take all 100 free channel mandatory include dd channel.

Customer id 90791901
Rtn [protected]
[protected]@gmail.com

Thanks
Vishal kulshrestha...

R/ sir
I have non stop pack for 3 years rs 1279
And popular hd pack rs 69 per month.
These are cheaper than new pack.
But now i want to take sports channel.
Without any change in my previous pack i can't able to take sports channel. Plz help me. I had complained to dish tv customer care. But they are saying about my previous pack will be modified according to trai rules. These are very costly for me....

As per trai guidelines am not able to get the support from videocon d2h customer care to atten the consumer calls. Last ten days am try to connect with the customer care to procure the pack as per trai but videocon d2h service person not attending the as well as there website shows error gateway.

In my account am having sufficient balance of rs.495 but am not receiving any channels and also am send mail to there customer care...

Videocon d2h has diverted new plan and i had sufficient balance but i am still unable to see any channels and i try to call their number never reachable. I recharge rs. 750 every month. I really feels videocon cheated me. I have still balance in my videocon d2h account for more than rs. 300 and still am unable to view channels. This is ridiculous. My videocon d2h customer id is[protected]...

My subscription is till 1/8/2019 but i m unable see any channel consumer no.[protected], there website is not working nor consumer no. My package is platinum hd for one year i. E. 1/8/2019. But from 10/2/2019 im not able see any channel. Even there website is not working nor consumer care nos. Please do the needful. I m also not getting proper response from customer care....

I have applied for converting my vodafone postpaid number to prepaid in the month of january, 2019. I have paid all my bills, submitted the documents and even received the new prepaid sim from the vodafone store sector 15 chandigarh. But the company is not activating the new sim and old postpaid sim is still working. They haven't deactivating my old postpaid sim till today. From the past one month i am telling them to convert into prepaid...

मेरा नाम:-श्रीकांत कुलकर्णी
में वीडियोकॉन d2h का उपभोक्ता हू,
कस्टमर आईडी:[protected],
मो नं:[protected].

मैं पिछले 4, 5 दिन से d2h कस्टमर केयर को कॉल लगा रहा हु, मेरे पैकेज में स्टार...

I am getting a lot o[censored]nwanted channels in my bst north and want to remove a lot of them as it is costing me unnecessary slab fee on adding required paid channels.
As per the policy 100 fta channels should be in bst but i am getting more than that.
I am not willing to watch the channels as these are just a wastage of money...
Hoping for the best resolution from your side....

You recently launch your new rules about dth cabel services in that you put extra burden on all customers
Firstly we have to paid 200-250 rs to watch all channels
Now days we have to paid around 500-600 approx to watch same channels list.
Why..? Are you going to show us channel's without advertisement if yes then its good rules for us.
Because you allready earning million of money from advertisement then why you...

Dear trai
As of trai rule our service provider taking high charges from customers.. We all customers against service provider's plan because we can't afford this kind of highly charges so please take some action against them as soon as possible. I paid only 280 rupees for all regular channel but now its get around 390 to pay for them.. They taking 20 rupees extra charge.. 130 common + channel charge + 20 rupees till 20 channel after...

I was trying to do my channel selection to videocon d2h customer care, website, and infinity all but it could not done, i am trying hard for it till last ten days but they not respond me, now i decided to do legal action on videocon d2h. I don't understand that vediocon is trying to kidding with costumer or they are bigger than trai. Respond me sir...

Hi,
I am sukhvinder singh i am consumer of airtel dish television operator. My id number of airtel dish connection number is [protected]. I have choose my own plan as per your guidelines, i have deposited a amount in advance on 2nd feb. 2019 but still all selected channels were not shown. I am complaning time to time in airtel customer care but no response given by them. So please take action as soon as possible....