TRAI Complaints & Reviews

चैयरमेन, TRAI

श्रीमान,
मैं डेन गैलेक्सी नेटवर्क का उपभोक्ता हूँ, मैंने आज दिनाँक 9 फरवरी 2019 को ट्राई के आदेशानुसार अपने चैनल की चुनाव लिस्ट अपने केबल ऑपरेटर (LCOMR 347) को सौंपी,...

As announced, the rates for various channels were intended to reduce the cost for the viewers.
Sorry to say that after i selected the channels i normally view, my cast has nearly doubled!!!
Previously, all the channels were available at virtually half the cost!
So the intention of the trai is a complete flop!
Who did the pricing? Based on what costing?
Is the trai responsible or are the channels playing...

Dear sir or madam, i have selected 6 bouquets of channel in this new pattern of your rule. Yesterday i found my videocon d2h account is deducting heavily. I check from d2h site that same bouquets activated twice. I have selected the bouquets again due to non view of the 1-2 channel. I'm made complaint to customer care. They are promising but not doing anything. So i am putting it in your concern. D2h (Videocon), complaint no. Is[protected]...

Tatasky creating basepack with dd and some junk channels. When same has been questioned, rudely they are mentioning this is decided by trai. Customers are having info related to trai facing diffculites, not sure about the comman people stauts on ths with lack of knowledge on trai policies...
Each time when we call they are missguiding us. Same case with videcon d2h also...

I have airtel digital tv connection with service i'd [protected]
To pick up channels of my choice i have been contacting call center's of airtel but no one helped. From the tv channel 998 also i was not able to select channels
We i did not recharge after last month waiting for the pack
When i recharged in feb 19 they deducted rs15 without my concurrence and they restored my old pack without my consent
Now on 08/02/19...

I was calling airtel from 6th feb to stop the service of airtel dth and hold my balance payment in safe custody but not yet they do it and deducting the amount daily as per their charging rate. My last balance on 6th feb in 204 rupees and now its 169/- so please look into it, my airtel dth id is [protected]. I already using another airtel dth -[protected] but it had issue with some channel not shown as per activated plan. My mobile number is...

I am videocon customer for the last 1.5 year. I've selected aaj tak, animal planet, big magic, cartoon network, colors, discovery channel, movies ok, national geographical channel, ndtv india, news 18 india, star bharat, star plus, zee action, zee hindustan and zee news but they are not above even after several requests. On contacting several times but customer services are not responding.
Customer id[protected]...

Devashish mondal

Customer service team

D2h
Ref no.[protected]


As per trai's new guidelines, i have the freedom to choose my
Own channels and make my own plan (Ref no.[protected], as per prices declared by the
Broadcasters. I told u that as per my own pack u have charge me rs.231 but as per my

Package calculation only rs.202. So, please send me channel...

Hi, i have opted for the new free/pay channels and broadcasters bouquets on 27th jan. Before that i had subscribed for videocon's platinum hd south plan with sports channels which is the top most pack. But from last 5 days we are not able to see the channels which we had earlier and also which i opted as per the new trai guidelines. Seems like videocon as downgraded our subscription to the base pack. From last 5 days i am trying to complaint...

There is great confusion after deadline for cable tv channels is over. Hardly few subscribers are able to see selected pay channels as well as selected free channels even after registering their choices. Even many of 25 dd channels are blocked. It is desirable for trai to publish list of all pay, free and dd channels. Some service providers are not registering selected free channels and dd channels. As a result all subscribers are suffering....

My id[protected], my complaint number[protected]. I am already registered my complaint. I'm paid one year payment for senthamil pack but they are disconnected my d2h connection 3days before disconnected and take my monthly monthly add-on recharge amount and they told trai rules so we were cut the service, then i'm asked my balance amount in my d2h account they told transfer my account at 12:16 pm 9/2/2019. Still now my service is not activated...

I am shivaji hasbe, i am the user of dishtv (Vc no. [protected]). Dish tv not providing 'movies now hd' channel under times bouquet 1 hd. As per trais bouquet list this particular channel included in above particular bouquet for the price of ₹ 20/month. I have paying ₹ 20/month to dishtv for this particular bouquet. So its resulting one big channel loss for me. So resolve my complaint....

I have trying calling up these people for last 10 days as my channels are not coming
1) there customer care number not connected even for calling at 50 times
2) once i was connected, they refuse to take my request for my channels and says call back later as their system not working, i insisted you note my request and update it once its start working but cc refuses / i was insisted to go to website
3) website for this...

Airtel pune has charged, rs 153 for, 100 channels but has given us only 25 dd channels.in spite of requesting them 10 times to give us the balance, 75 channels there is no response from their end. Me and my wife r both senior citizens and 70 plus we do not know how to do online
Please help us.
Thanking you.
My id with airtel is [protected].
Mr vashi melwani...

I have submitted a channel package 3 days ago but till today my free of cost channels are not activated although i have send the SMS regarding this to Airtel and they have sent me the confirmation of receiving but not activating and when we try to call on customer care they disconnect the cal after a several attempt not able to contact them.
Date of Incident 5-feb-2019
Number - [protected]...

Sir
As per trais new regulation i had opted my channels from the select list provided by the platform and remitted the cost. But they failing to provide asmuch channells to me. Most of the unavailable channels are low priced. I request you to take ncessary steps for getting channels as per our wish.

Consumer number[protected].

Radha krishnan k...

Dear sir, madam,
I chose my pack on 31st jan 2019 from videocon d2h website. They have started charging that amount however not showing me the channels i selected. I called them repeatedly and they are not resolving the issue. They are reluctant to fix the problem. I sent them email also on 6th feb 2019 and they have not responded to that as well.
My customer id[protected]

Thanks,
Anand awasthi
[protected]...

Dear sir
I am having dish tv connection with registered no.[protected]. Today i. E. 04.02.2019 i have received sms from dish tv wherein it is informed that i have migrated to new plan at a cost of rs.607/- against my existing plan which is costing rs.554/-. Dish tv has unilaterally changed the plan without my consent.

In terms of trai guidelines, the customers are required to select their plan. I have tried to change...

Hi,

I have by now selected my preferred channels 5 times using various modes (Tv, website, app, sms) but i am still not getting my selected channels. Only a few channels that i selected are available. I have emailed airtel dth service provider 4 days back but no response. Their ivr doesn't work either. I got connected to customer executive after 30 mins of try and he said me to wait for 24 hours but still no success. And now...

I am using dishtv since last 8-9 years and paying monthly rentals on time. This month after paying regular monthly amount of rs 707 for dish tv number [protected], they have discontinued all regular channels and only hd channels are coming. I had called on customer care but received no answer. I even sent a message on there number 57575 for call back, but no call received.
Requesting you to look into this and ask the dth to show all...