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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 139

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S
Shekhar Modgil
from Ambala, Haryana
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airtel dth deducting money

I am using airtel dth from many years now with effect from 1st fe., 2019 i am facing problem regarding deduction of my money without activation of channels and self addition of packages. I also registered a complaint to airtel cintomer care vide complaint reference no. 85721481 dated 6th feb, 2019. But no any action is taken yet and i am still facing deduction of my money unnecessarily. My airtel dth id no. Is [protected] and my registerd...
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A
ajjuag
from Pune, Maharashtra
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problem in selection of new pack of d2h as trai new rule

Worst service ever i have seen by any dth service provider. I too agree that videocon d2h is intentionally not provided their toll free customer care no. And if provided than the call mostly not connected, if connected then they put on hold for long hours and automatically disconnect the call. Overall doesn't care for their customers.
This videocon company violate the trai new rule and not provide service as per rule
Website...
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S
sudeep951
from Tirur, Kerala
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dth operators irresponsible behaviour

Address:Pathanamthitta, Kerala, 691554

I am a videocon d2h customer with id: 51952869; i have changed my plan as per trai regulations but half of the channel selected by me is not showing up. After several calls to customer care they picked up phone and disconnected without registering a complaint. L want to resolve this as early as possible. Otherwise l forced to change my operator. D2h is doing nothing on their customers complaints...
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S
SagarNatak
from Pune, Maharashtra
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public.complaint

Address:Ahmednagar, Maharashtra, 413704

Dishtv. Olad. Pack. Bharat. Packrs100. Marathi. Add. Onrs41. Marathi. Maza. Hdrs40. Populer. Hdrs106. Hindi. Entermainet. Hindi. Moviesrs69. Super. Famliy. Hdrs199. Geamon. Hd275. Fullonhd225. New. Super. Family. Rs299. Olad. Tv. Channles. Life. Ok. Etv. Marathi. Sony.9x. Tv. Sahara. One. Sahara. Filmy. Sahar. Firangi. Multiplex. Tv. Dilgi. T. Dhamal. Tv. Khudhboo. Tv. E24. Tv. Jai. Maharastr. All. Channles. Trai. Giv.in. Request. Public....
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S
Shafi Sheik
from Visakhapatnam, Andhra Pradesh
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I am complaint about new rules of trai in 2019

Address:534250

Sir pls maintain old cable system insted of dth system.. Bcz cost cable is incesed to more than 400 rupees.. Insted of 220 what we are till now.. Sir we belongs to poor family.. It is difficult for us to pay 400 rupees insted of 220.. Another bad thing is till now we gettin more than 500 channels for 220 but now are getting only 20 channels insted of 500.. This is really sad thing for us.. So
I am requesting to main tain old cable...
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A
ajitesh1001
from Kuchaiburi, Odisha
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videocon d2h service providers violating trai orders to increase prices

Address:Khordha, Odisha, 751015

Dear sir,
Videocon d2h has compulsorily adding 100 free channels, which they should not have done other than "dd" channels. There is no choice to dis-select the not required free channels other than "dd" channels. I chose broadcaster package for 53 channels, so my total channels went up to 153, and i was charged 43 rupees extra for using extra channels above 100. I didn't need those free 75 channels. If they have followed trai orders...
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S
Sreenath Puthumana
from Bengaluru, Karnataka
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d2h not allowing to select basic 100 channels

D2h dth service provider not allowing subscriber to choose basic 100 free channels. This service provider is forcing a bouquet of 100 channel and not allowing to edit it.
The customer care executives are trying to fool subscriber by simply telling trai new directions do not allow to choose.
They are not ready to hear my defense. It looks like they are just trying to fool subscriber as per directions got from their boss. br...
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N
Nannu Dhorajia
from Surat, Gujarat
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channel selection scam at cable operator

Address:Surat, Gujarat, 395006

I am from surat customer of gtpl bansidhar telelink pvt. Ltd. Paying more then before viewing channel package. I have paid 390/- a month of feb-19 recharge. I can't select a single channel to view. They offers package starts from 230/- per month up to 425/-there is no selection for viewing single channel pack. So do the needful to select single channel at our city operators....
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C
chetanporwal
from Jodhpur, Rajasthan
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package selection not allow by dish tv, force package added

Address:Kota, Rajasthan, 324001

Without my permission and informed me, two additional pack added "titanium & spl full on hd alacarte" worth rs. 795/- by dishtv. I am not able to remove it online. I have called to customer care but they also not able to delete it. According to trai consumer have rights to select there chennal but dish tv system is not support it. I can not do any thing. Dish tv android app and web portal not allow any changes. Kindly provide refund of extra...
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N
narayanan_77
from Chennai, Tamil Nadu
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migrated to new tariff and money loot by dishtv

Address:Chennai, Tamil Nadu, 600122

Respected sir/madam

This is rm narayanan writing this email from chennai seeking justice for plan migrated to new plans with out my confirmation. Previously i have been watching the channels listed below and subscribed with 4392 rs on sep 9 2018 7:17am towards one year recharge for my

Dishtv vc no. [protected].
Dish85 100
Tamil bonanza 10
Kids delight 31
English club hd 125
All...
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V
Vinod Pookote
from Ernakulam, Kerala
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inability to choose paid channels of my own choice

Address:Thiruvananthapuram, Kerala

I am subscribing asianet digital cable service kerala for long and with the recent developments i was informed by this service provider that a self help portal would be provided to choose my own choices of paid channels however the same is not yet given. I was requesting them to maintain the earlier status "on" for such customers till the above mentioned portal is ready.

It is very disappointing that such a very unprofessional...
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Address:New Delhi, Delhi, 110009

I am a videocon d2h platinum customer and recently i recharged my account but not able to see the services. I have been trying to connect with the customer care centres but none of the given numbers are connecting.

I have also found they are grossly violating the rai laws by not displaying the price of the channels and following the old norms.

Hence i request you take strong action against such company who cheats...
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J
jatindua2524
from Dalsingh Sarai, Bihar
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not providing full services

Address:Rohtak, Haryana, 124001

I had recharged my independent dth with freedom 1999 pack for 1 year and given services by company is all sd channel with hd channels for 1 year.

Now they are not giving that services.

I had already paid amount for hd and sd channels for 1 year
I had paid amount of 1999 for the hd pack.
Now the company is not giving full services to their customers.

They had disconnected hd services....
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V
Vinod Bali
from Tral, Jammu and Kashmir
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unable to view channels

Address:Jammu, Jammu and Kashmir, 180002

Dear sir/madam,
I am using airtel dth services from 2007 but i am facing lot of problems from 4feb19. Airtei is charging rs150 for 100 channels but these channels are not visible till date airtel customer care executives are still unable to say anything system is down, technical issue, request not found, all silly excuses. I have make my airtel pack thrice but every time airtel cc executive is unable to check my plan change request...
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T
Travel wtih mes
from Ranaghat, West Bengal
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complaint : videocon d2h

Address:741101

I have made recharge payment and selected a-la-carta channels as per the trai order but i am unable to view/see channels as per my choice and/or selection. Even after several emails to customer care, the issue remains un-resolved till date. All customer care number stands invalid. My subscriptions amount is getting deducted for base pack which i don't see.
Kindly tale this as an official complaint against videocon d2h and initiate...
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J
JRohan
from Delhi, Delhi
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pressured for taking more that 100 tv channels

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

I am customer for siti network i called them regarding my tv pack and checked online they already have added 100 free to air channels to my account, i asked them to allow me to edit i don't want all 100 channels you have selected there customer care tell me to contact local cable operator for that i called him he told me that it is fixed from siti network end he can't do anything. But question is that why they are doing so, because it will...
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V
vijayverma24
from Ahmedabad, Gujarat
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videocon dth not providing customer support on all platform.

Address:Vadodara, Gujarat, 390011

Customer id :[protected]

I am unable to select pack as per trai order, no customer support providing in videocon dth, all customer care number of videocon dth always busy, no one can answer my call and also unable to select and login at videocon dth phone appliaction and on website.

Videocon dth not providing colors pack on the platform.

My amount was deduted unusedfull channel are running in my...
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N
Nawal Kishor Neeraj
from Mumbai, Maharashtra
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videocon d2h channels & customer care issues

Address:560066

I have selected my favourite channels after trai decision consumer selection but videocon d2h is not interested to implement trai decision. Seems now a days they have deactivated the customer care service, trying to call them on ([protected]), it is automatically disconnected without ringing. They are only making fool to the customer. Trai and broadcasting ministry should interfare in this issue so that consumer can take a inhale of relief....
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Panneer Sevan
from Tirunelveli, Tamil Nadu
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tv channel operator

Address:600082

I am panneer selvam.59 years old and i want to give complaint against new galaxy netcom, 4/1, sriraman salai, thanikachalam nagar, chennai-110, ph[protected], who are the tv channel sub agent operator for tccl main operator, 9a, 5, club road, cheaper, chennai-31, ph[protected] who are cheating 2000 customers to insist to collect more money rs.170.00. For fta channel against 153.40 and they want loot the customer money nearly rs.40,...
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B
bobal
from Varanasi, Uttar Pradesh
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poor services provided by (videocon) d2h

Address:Dehradun, Uttarakhand, 248001

I am consumer of videocon d2h consumer id 13111663. I have selected my channel packs according to new trai rules on 31/01/2019 but still my services are stopped. I am trying to contact customer care of d2h since last week but i am not able to contact them. Also their website is so poorly designed and it is not working properly. Firstly otp is not coming any how if otp comes the login page is showing blank. I am not able to check my account....
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