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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 142

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H
Hem551987
from Mumbai, Maharashtra
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not able to see channels after channel selection process done in time

Address:Thane, Maharashtra, 421301

I am a subscriber of the d2h videocon service. I have selected channel pack before 31st jan. Still ask me to recharge as old to continue channel viewing, now from 4 days not migrated to new pack & even not able to see selected channels also. Only company is broadcasting 100 free channels but they are reducing my accounts balance.
My whole family is affected becoz of the company's ignorance.
They are only sending messages and...
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Address:800001

Sir i have dth connection on airtel with id no[protected], but due to trai rules my channels gone off on 05.02.19, when contacted airtel they told to select the channels and sms with qr code to their office. I have also done and uploaded the code on 05.02.19 at 19.00hrs till now i am not getting the channels and thrice i mailed to airtel but no response.
Now airtel is showing my rental @rs. 2358.00 per month, which is absurd. Airtel...
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Address:Thane, Maharashtra, 421004

Dear sir,
This is to inform you that my balance is deducting but no channels is available. No modification option available. Many channels show in my account which i had not select please solve the problem all my current balance is deducted. If not solve i will switch to any other d2h service. I want all the refunds which is lost by me due to your mistake. Till you not solve the problem i will not continues the serives after all...
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Address:Darjeeling, West Bengal, 734008

My Consumer ID :[protected]-001 for Air Tel DTH

During the recent switch over of tariff to new plan Air Tel has failed miserably in providing uninterrupted broadcasting of programs through its platform and is even continuing to deduct daily charges against null broadcasting of programs. This is happening from 1st February 2019.
Although several attempts were made to contact the customer care, but there was no readdress...
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S
Suresh Achanath
from Palghat, Kerala
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no proper connection of dth

Address:Palakkad, Kerala, 678731

Sir i have taken dth connection on airtel with id no [protected], but due to trai rules my channels gone off on 04.02.19, when contacted airtel they told to select the channels and sms with qr code to their office. I have also done and uploaded the code on 04.02.19 at 14.00hrs till now i am not getting the channels and thrice i mailed to airtel but no response. Please assist
My address
Suresh achanath
Sabareesam
Vidhya...
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K
Krishan Sharma
from Vadodara, Gujarat
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dish tv service and charges of channel

Address:Mohali, Punjab

Sir, i am availing dish services for the last many years. According to trai rules, i have forwarded channels which we view. According to channels, rates are displayed against each channel in the tv screen and amount quoted against each proposed channel were also indicated. That amounted to rs. 234 including [protected]@18%. According to dish tv service provide i have to take 100 channels more for rs 130. That shows it is forcing to take additionally...
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A
Athul K Murali
from Cherthala, Kerala
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airtel dth is not giving new plans as per trai guidelines

Hi am from Kerala and an Airtel DTH customer. They are always giving false informations about new TRAI plans and whenever I tried to activate new plan through sms it is not possible. Very bad customer care. They are talking about a plan which I didn't select and totally fed up with their rash behaviour. At first they said select the plans before December 2018, then said before january and last said before february. As per that I select a...
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M
Mohanan Mohanan
from Munnar, Kerala
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new package activation

Address:Thrissur, Kerala, 680003

I have one year subscrption package on airtel digital tv. I selected channels as per my reqirements and submitted to the airtel. But the airtel given an sms stating that my request will be activated. But no action from airtel and i have provided very few channels and that also paid channels. Even doordarsan malayalam also blocked. Their customer service is only computerised messages.
Pl help us...
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S
Sachin Bidha
from Noida, Uttar Pradesh
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9540811811 :- bill more than plan

Address:110047

मान्यवर, निवेदन है कि उपरोक्त मोबाईल न० [protected] जो कि वोडाफोन कम्पनी से है, और मै इस फोन को काफी समय से इस्तेमाल कर रहा हुँ। वोडाफोन कम्पनी बार बार मेरा बिल गलत व बहुत ज्यादा भेज...
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I
Indu Berry
from Gurgaon, Haryana
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airtel dth total black out of services

We have two connections of airtel dth and after selection of channels we r facing complete black out in one of the connections since saturday inspite of regular calling airtel they always say it will resume after 5 hrs my monthly rental was 315 and balance is 450 and still they r saying that validity f my pack will expire within 3 days without giving services it's really pathetic...
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A
alpsbhavsar
from Mumbai, Maharashtra
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dth package

Address:Ahmedabad, Gujarat, 380053

Please note that gtpl is charging extra money instead of as per trai charges.
Attached herewith calculation of gtpl charges detail. Earliear we get all channels only rs.280/-.

Also please note that your minimum charges of rs.130+ gst for fta is additional cost you charge to public, because of this reason dth cost go high instead of reduce. You should do not charge fta charges if it is free. Govt. Department cheating...
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V
vkveena
from Satrikh, Uttar Pradesh
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tata sky channel pack are not active

Address:Sonbhadra, Uttar Pradesh, 231216

Dear sir
I am a cosumer of tata sky my suubscriber id [protected]. The tata sky associates are not helping us to make my pack they are doing notorious activity. I have talked to tata sky associate several time they are making a pack that is useless for me and they compel me to buy it. They are blood suckers company and looted the consumer anyway. They told to his consumer go on the website and choose your pack, please sir tell me in...
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R
Rama Kant Uppal
from New Delhi, Delhi
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your foolhardy decision on dth/cable

Address:Faridabad, Haryana, 121004

Before 1.2.19 our tatasky dth service bill for 300 plus channels was rs. 1500 per month (One primary connection & 3 secondary connections) which has gone up to rs. 2300 for 90 channels i. E. An increase of 500%. What on earth prompted you people to decide on such a tuglaqui farman? It is most disgusting that such decisions which adversely affect crores of general public are taken by authorities without any meaningful logic....
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H
himanshu.singh023
from Ghatampur, Uttar Pradesh
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regarding new ala-carte rule implemented by trai

Address:Allahabad, Uttar Pradesh, 211001

Respected sir,
My name is himanshu singh, i am using den cable, earlier for the same sd package i was paying rs.200 and now i need to pay rs.500 for the same, if you can't remove the burden then please don't increase it, and i understand your scheme was in the favor of public and at least you have done a little bit of research then you may had found this ala-carte scheme was already offered by some cable operators like airtel, etc...
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R
Rupesh Nikam
from Mumbai, Maharashtra
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videocon d2h customer care number not working

Address:Thane, Maharashtra, 421503

I have select the pack of rs. 357 with 100 channels 6 broadcaster bouquets and 4 individual channels but some channels of my selection is missing and some other channels are active in my pack and its shows my monthly pack of rs 431. One week before i ask to customer care she not able to answer me and says there is technical error call letter and since then custome care number [protected] is not reachable....
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Formerly
Videocon d2h
Type
Subsidiary of dish tv

Founder venugopal dhoot
Parent essel group
Website www.d2h.com

Dear complaint board manager,

My customer id[protected]
Channel request sr no:[protected]

Customer service agent asked me to complain on owner of d2h venugopal dhoot for wrong charges on my account.

I placed a channel...
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Address:New Delhi, Delhi, 110077

I am trying to set my first 100 channels in videocon d2h, but the service operator provided no option to choose my first 100 channels. I have mailed to so many times and also i am trying to contact their customer care number for selection of first 100 channels, but no one reply my mail. I can't create my actual pack.
Kindly look into my matter and do the needful.
My customer id[protected] and account number 15256502 in videocon...
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6
67rajeev
from Sambalpur, Odisha
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dth rates

Address:Cuttack, Odisha, 753001

Sir
I want to bring to your notice that previously i use to pay rs.1480 for 4 tv connections featuring all hd channels and now i cannot understand my bill has gone to rs.2500 for the same.
Kindly explain that the trai is there to safegaurd the intrest of general public, but here it seems it is otherwise.
If you cannot reduce the rates then kindly do not increase the same.
I herewith lodge this official complain...
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M
milan pawar
from Jabalpur, Madhya Pradesh
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videocon is not activating the new pack

I am a subscriber of the d2h vediocon service my id for vediocon is (Id~[protected].
I made an attempt to update the package but nothing happened. Although company is broadcasting 100free channels but they are reducing my accounts balance.
My whole family is affected becoz of the company, s ignorance.
They are only sending messages and doing nothing.
Therefore i request you to take action.
Thank you...
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Address:600095

I am a consumer of videocon d2h dth service for the past one week mandatory tamil channels are not provided to me mi customer id no[protected] phone no [protected] various complaints representation registered but no resolution what i am eligible for mandatory channels are blocked but telecasting payment channels opted. I opted for tamil mandatory channels but [protected]@h blocked the tamil mandatory channels for me. It gives lot of mental torture...
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