TRAI Complaints & Reviews

Dear Sir,
It's third day I did not get any reply from your side.
I had selected my pack as per new guidelines issued By TRAI on dated 01 Feb 2019 on dish tv app my vc no. [protected]. But today I find some north pack is activated by you on my pack which is not selected by me. I am trying to contact on your helpline no. From 2 hours but all in vain. I also sms CALL me on 57575 but no response from your side and also neither...

Hi everyone,

By imposing trai on dth, the channels rate have increased rather than being cheap as it's been showing in all of the ads as of now.
Before i was able to view whether sd or hd channels at rs 450 p/m but now it's costing more than rs 900 p/m which is really not a good idea at all.
I hope our government would work on this and get a better solution.
Also the channels head have tremendous changes...

Dear trai,
I have selected the channels of d2h websites of videocon after 31st jan 2019 and paid accordingly to the service provider. But i found they have added 6 top up pack which was not selected by me. The channels i selected they are not providing more over i am not able to remove these 6 top up packs on my own. When i try to connect with the customer care number it's getting busy all the time. This videocon d2h company is not...

By the new trai regulation, actually the customer is now on the loser side. The operators decided the package and even free channels are also included in the bouquet prepared by the operators.

Suggest, a list of all free channels (Other than statutory) to be published by the operators and the option for choosing the channel should be with the customer for the minimum amount to be paid by the customer.

For example...

My videocon d2h customer id71214837. Accorfing to trai regulation, videocon taken channel request from me and i subscribe channels according to my preference and also told to remove other language channels in bft and all it comes 66 channel for me and videocon confirmed 195 rs as monthly charge. After coming to force from feb 1, they are informing me all channels in bft is mandatory and customer don't have rights to remove. Please take action...

Airtel has barred dth services immediately after migrating to new plan on[protected] @ 20:00 hrs and are not unbarred yet. Though i had a balance and i further recharged but except dd channels nothing is working. On calling customer care they are saying as per trai guidelines services will be unbarred on 07th feb. Kindly support for early resolution
Customer id: [protected]
Contact number : [protected]...

Hi
Videcon d2hnot following as per trai rules and customer care trying to d2h plan. As per trai new rule only 25 channel dd compulsory but they trying push 100 channel and not giving any option your choice channel please take action against videcon d2h.
Otherwise not meaning of trai new rule. I am trying last three day but customer care saying only technical issue going on, but how to possible last three day technical issue....

Please note tatasky has increased the charges of multi tv charges from rs250 to 500. According to them trai has instructed them to increase the charges. Kindly clarify. Why trai instead of supporting end users advising dth provided to increase charges on muti tv set box charges. Kindly take necessary action against tatasky on sudden increase in charges....

My customer id[protected]

On 19 jan 2019 i called vedeocon d2h customer service guy and asked how much i need to pay till feb 1st 2019, so he told me to pay 100 rs (Including gst) for total of 12 days as trai rules will change from feb 1st. So i paid 100 rs recharge, and i got message that i can get channels only till 27th jan 2019.

I registered complaint immediately on customer service guy for giving me false...

Dear trai,

Before trai guidelines (1feb19) i am able to view all sd & hd channels for less than rs. 450 per month, now after trai rule implementation my dth tariff is almost doubled rs. 900 per month with most of the channels removed to minimize the monthly tariff. So with new guideline what trai going to achieve either company friendly or customer dissatisfaction. Earlier i am watching whole world with rs. 450 and now i am...

I am shocked to know that government is augmenting such practices and the telecom companies are earning money on that count. Some simcards are to be kept mostly to get otps from airlines, wallets, etc for log in purposes and are not used extensively for daily use - would request trai to discontinue this clause of deduction of rs.23 every month from the lifetime balances which could’ve used for better purposes...

Dear sirs,

Am a customer of d2h (Videocon).
As per the new rules of trai, i have spoken with dish tv customer care and they have assured me my pack will continue unless i wish to modify. However, since yesterday, all the channels except regional language stopped. I have been trying to contact dish tv customer care but in vain. And am getting sms stating that my pack has been modified to best package and asking to recharge.br...

In spite of regular follow up and even after submission of preferred channels list well before 31st January, 2019 Airtel DTH has blocked all most all the channels from yesterday Morning.

I have tried to contact their nodal officer over phone continually for 45 min and made more than 12 calls but nobody picked my phone.
I called their customer care no but they have no solution with them and they told to contact their...

Having consumer no-[protected] in airtel dth
I have subscribed to new pack as per trai guidelines.
But even after 5days now no program is activated and no channels are available for view on tv.
I have called airtel dth customer care for several times but not getting any confirmation when will the services resume.

Regards
Rajesh kumar patro
Airtel dth customer
Kolkata
Westbengal...

Even though the bst channels are free to air channels, dish tv still charges rs.20/- for every 25 channels in bst. How is this free?
They do not give us option to remove these channels as majority of these are not useful for us or we don't understand the language.
Can trai take a look at this and provide consumers option to opt for the required bst channels only?...

Hi

I am airte dth customer more than 4 yrs, customer id is [protected] & register number is [protected].

After trai introduced the new charges about dth payment, i am trying choose my package or channels airtel website is not working, from yesterday my dth services got suspended due to low balance, then i recharge rs, 225 which i am already using old package, after recharge service get activate but no channels...

I am airtel drh subscriber, my customer id is [protected]. The airtel has denied the trai guidelines. I selected ala-carte package beforecoming 31st january. Instead of applying the package i opted for, they have stopped all my channels. I am constantly calling their customer care center, but they keep me waiting and nobody replies. So i feel very helpless. Kindly do something.
Regards
Swatee...

R/sir,
I am customer of d2h (Videocon)
C-id[protected] as talat m s
I subscribe sony sports hd pack of
Rs 59+text & i have already paid for this pack but d2h provided only 3three channel like 1) sixhd 2) ten1 3) ten2 only
& channel sonyespn & ten3 who are includ
In above pack not available in d2h
But they still charge me for five channel
D2h costmur care say bath 2two channel br...

My dth service provider is dish tv, my vc no is [protected]. I choose my preferred pack on 1 st feb & got a token no.361531. But till date my pack is not activated & customer care of dish tv not responding & saying that their system is upgrading & will take 1 hr to activate my pack.But after 3 days gone nothing happened.
Please take necessary measurement & solve my issue....

For more than one year i am using airtel dth and paying approximately 250 to 280 rupees only.
Now i am being offered / recomended a package for rupees 340 which doesnot include the channels (Mainly english news channels).
That means i have to pay more for (Lesser channels) i was watching all these days.
What is the use of the language channels which i wont even undertstand?
Is this new scheme a bone or a bane...