TRAI Complaints & Reviews

As per TRIA pack i designed my own apck and activated it here online...but wrong pack was activated as many of the channels i selected have dissappeared (black out) and ones which i don't want is here. Kindly help me out with it.

i already even dialed 121 and spoke with customer care executive...she had no clue whats it was and just told me to wait till 7th Feb.
Which is just ridiculous as i selected my pack on 30th...

In videocon d2h..In basic service tiar 100 channels are show mandotry, not only 25 DD channels.( That is mentioned by TRAi that onyl 25DD channels are mandotry)due to this our Network capacity fees go so high..But d2h customer service not respond about this problem...
Please tell me about this problem..Can it is true or any technical problem.....

I have made the selection of bouquet and alcarte channels before 31st Jan. But my packages are not activated. From Feb 1st service is completely stopped. Airtel customer care doesn't pick the calls. Even if they pick they say they will activate with in 24hrs. Is been 3 days and I'm not able to view any channel. But balance is being deducted every day....

My name: raj kumar, customer id: [protected]
I have made a selection of channels and have made the channel selection over the 998 self help channel over the network also. Proof of the submission available with in in the form of sms messages from airtel dth. My selection is yet to be activated and now existing channels are not active. I can't able to watch any of my airtel channels
They said this transition will be blackout free,...

Dear Team,

It is with utmost displeasure that I'm writing this email to you in regards to the ongoing issues with Airtel Digital TV Account No.: [protected] with registered mobile number [protected].

I have been constantly notified by AirTel for a change of channel packs since the new TRAI guidelines. As per the notification, I selected the channels on 31st January 2019 and sent an SMS to 54325. I instantly received...

I proactive chose the the new TRAI plan before start of new TRAI regime, ie 31 Jan 2019. The request was submitted successfully but even 5 days if is submission there is no change in plan.
And customer care service has gone pathetic wherein I waited for more than 10 mins over call several times but could not reach them.

Did TRAi check if DTH operators can handle this change ? If yes, please respond why I did not get...

Sir,

My Airtel DTH Id is: [protected]

As per TRAI guideline I have selected new dth plan on 2nd feb from Airtel Selfcare email ID and received confirmation that plan will be change from 3rd Feb but they have not changed plan & applying wrong higher charges as per old plan.

I called customer care on[protected] so many times but not getting any solution. They put me on hold for number of times and...

We have done recharge of Digital TV account of Airtel on 1st February, 2019. While I am not getting the channels subscribed by me. It is showing anything else. We are trying to contact Airtel customer care continuously, their number is not connected.
On of their executive earlier wrote me that my channels would be activated on 3rd February, 2019, and extra amount would be adjusted. Now she wrote me that my previous plan will run till...

Sir/mam
Iam anand kumar customer of d2h my customer i'd is 83235716. Actually i activate my pack fth on yesterday around morning 10 am after that i want to add some more packages of other broadcaster (Like-star, sony). But they told me that there are some technical issue so that's why they activate my additional packs after 5 hrs then i call them around at night 8:30 pm and they add my packs but my pack not activated they again told...

A few days back, i had called tatasky customer care and wanted to know if i can continue with my long duration pack (Ldp) which is valid till aug 21, 2019. I was categorically told by tatasky representative that i cannot continue with my long duration pack after feb 6, 2019 and i have to migrate to some monthly pack. If i don't choose any pack by feb 6th, tatasky would automatically migrate to some closest pack. I had followed it up with...

Channel activation
Sir,
I am a d2h customer since many years. My i'd is[protected]
Contact number-[protected]

New channel pack was created before feb and submitted through their website. Sr. No.[protected]
However the same has not activated by them inspite of numerous complaints. My balance amount is being deducted by d2h as per previous higher pack which is totally against ethics.
Before feb...

1st of all i would like to inform you that we have been facing a blackout of tv (Dth) from last 3 days.

I've been continuously calling their support for help in this regards, but their customer support are full of illiterate, that they dont
Care to respond us.

On very 1st day, i've created my own pack of happy india, and after sometime, main channel of sony entertainment and set max were not working....

Airtel dth consumer number - [protected]
Name - vijay raina

1. I have made a selection of channels twice over the selfcare portal of airtel dth and successfully submitted the choice and have once made the channel selection over the 998 self help channel over the network also. Proof of the submission available with in in the form of sms messages from airtel dth. My selection is yet to be activated and i am forced to view...

This is to inform you that d2h videocon not updating new package as per trai rule, i have been following up since last 4 days now and plus 100 calls to the customer care to update my new pack as per trai rule, but still it is not updated.
This people are cheating to the users and sending sms to recharge and if you don’t your exiting package will block, why videocon d2h is not following the correct rule as per trai to update the users...

Dear sir,

I have videocon d2h connection. I had chosen and submitted the channels based on the trai new rules. The plan was supposed to be applied from 1st feb 2019 however i dont see the channels i had selected. Still the old plan is in effect for which i have to recharge more.
Also now in the website of videocond2h there is not details of channels i have selected.

Kindly look into this....

I am airtel dth customer. I have opted my pack on 1st february. I have selected my pack on airtel's website. I got conformation that your selected pack will be implemented in 48 hours, but still they are showing my old plan.
If trai can't force dth operators to implement new rules, then my such rules are made. Eventually its customers who suffers....

Channels which i have selectedbon 31st jan 2019 are not been added to my list till today. Can you please look in to this?
My details are -
Service provider - airtel sath
Customer id -[protected]
Packs selected - sony happy india
Zee family pack
Tv18 maharashtra budget
Star marathi value pack.
Channels under sony pack and tv18 are not activated till this date and when i called customer...

Sir,

My airtel dth id is: [protected].

As per trai guideline i have selected new dth plan on 31st jan from airtel selfcare email id and received confirmation that plan will be change from 1st feb but they have not changed plan & applying wrong higher charges as per old plan.

I called customer care on[protected] so many times but not getting any solution. They put me on hold for number of times...

Sir,
Dishtv is irritating by auto upgrading pack or adding adons.
I need to check everytime for pack details, as dishtv is adding adons without users permission.
Now i am irritated with this fraudulent service. I want to go to consumer court to file a case against this fraudulent service provider, if you do nothing to this fraudulent service provider.
(Vc no. [protected])...

I selected a pack as per my need on 29 jan 2019. It cost me around rs.185.
I recharged my tata sky dth on 1 feb with 185. But still i am viewing all channels that i not opted for. It is reducing my balance. I called tata sky cust care; they are continuously saying it will get activate soon;sometimes say today evening and sometimes 24 hr.
What to do in such case? Please look into matter.

Thank you,
Tejas...