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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 150

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S
Sridhar Babu T
from Bengaluru, Karnataka
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tata sky not allowing me to continue with ldp

Address:560100

Hi,
My subscriber id:[protected]. Dth service provider : tata sky.
I am on long term validity plan for an year from october 2018 to october 2019.
I was forced to select a plan, so i selected. Now when i see trai directive for ldp, i can continue that, but they are not allowing me. Please help me on this.
Now i end up paying monthly 250 extra for the same....
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A
Adity15a
from Gurgaon, Haryana
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videocon d2h is cheated consumer on trai rules

Address:New Delhi, Delhi, 110065

Hi i am consumer of d2h, my subscription expire on 4 feb when i am going to recharge my d2h through videocon d2h website as per new trai guideline, i shocked that they force to choose customer 100 free channel but in trai guideline only dd channel are mandatory, when i call to videocon d2h customer care they told me that it is necessary to chhose those channel and when i asked them about trai rule they cut my phone.. Kindly look up the matter...
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S
Saurabhvyas77
from Jaipur, Rajasthan
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request pending to change the pack as per new trai rules

Address:Jaipur, Rajasthan, 302039

Dear sir
My operator dish tv do not changing my pack. I already applied for the new pack few days back. But when i call they says that system is updating so we can't help you. Also they dot responding in a proper manner. So my question is why all the new scheme comes without any preparation. Please resolve my problem immediately.
My registered mobile number is [protected]....
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Address:Pune, Maharashtra
Website:dishtv.in

Sir
I am demanding few chanel under mera apna pack to active but instide of that he will active swagat hd pack which i donot want to. I call customer service but they do not help me they told server is updated you call later at evening i call number of times but its say its busy i am trying last half hour but same response. So i complain against dish tv.
Please take neessary action against such mal-pratice.
My vc-no-[protected]...
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A
Alex Pandian J
from Delhi, Delhi
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videocon d2h not following trai guideline

Address:Chennai, Tamil Nadu, 600063

Customer ID:[protected]
Account No: 19963399

Dear TRAI,
Videocon d2h has just advertised in their official websites about TRAI guideline and channels to be selected by customers. However, they are not aligned to TRAI guideline to meet customer experience as expected.

I have created my own package using my login account in https://www.d2h.com on 25th Jan 2019. Here is the reference number of package...
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N
n.bala008
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dth charges issue.

Address:Chennai, Tamil Nadu

Dear sir/madam,

Due to your latest regulation for dth is not really good for the poor and middle class people. It is good for the service provider and the telecom company.

Unnecessarily am paying rs.153 including gst waste of money.

Example, if am required only 3 channel each having rs.10 per month.

Now i need to pay 153+ (3*30*1.18) = rs.259.2 including gst.

Why...
+2 photos
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C
Cyclists
from Vasai-Virar, Maharashtra
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independent tv

Address:Parbhani, Maharashtra, 431514

Independent tv is not showing me my recommended channel, aslo not responding to call. I want to see ndtv pack but it is not showing. I called there at coutermer care center but there representative are not responded me properly and said rudely that we can't do anything. So deciddd to complaint here, so please accept my complain and kindly solvdy problem.
Thanking you...
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V
Vinod 587
from Dhamtari, Chhattisgarh
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d2h customer care for channel services

Address:Anuppur, Madhya Pradesh, 484440

My d2h custemor id is[protected] on january 31, at 4:00 am i recharged in my d2h channel 164 ₹6 has already been 170 fixed, out of which my pack is super gold 3 days all the channels were doing well all day i cut a channel in my channel from today gaya zee tv mp chhattisgarh i called the customer in the customer and i do not have this channel in your service pack, so if i try to know the region then i do not answer my phone. And keep my...
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M
mandar.more
from Chennai, Tamil Nadu
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d2h forcing to select 100 fta channels

Date[protected]
Client - d2h

As per trai rule we can select any channel of our choice (Hd and sd) in basic network fee of rs.130. But d2h is forcing us to choose 100 fta channels which we dont want.

Please check the screenshot where i have selected just 1 channel but in total it is showing me 102 channel and not allowing me to edit basic service tier...
+2 photos
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T
Thiagarajan Subramanian
from Tiruchirappalli, Tamil Nadu
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airtel dth related

Address:620020

My airtel subscription id [protected]-001. I am in multiple connection. Another connection id [protected]-002 this connection i have to pay 1925/=for one year from 6th september 2018. Airtel suspended both connections. Customer care numbers are not working. 12150,
[protected],[protected] ivr options not accept the options. [protected]@in. Airtel.com email. Is not response. So we are the helpless from airtel dth. What will do?...
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C
Ck Bharara
from Gurgaon, Haryana
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new dth policy

Address:New Delhi, Delhi, 110075

Dear sir/ madam,

I am a prepaid (Advance rental) customer with airtel dth.
As per trai directive, i am trying to figure out the best plan in the new offers, however, i am facing following issues:

I am forced to subscribe to unwanted 25 dd channels, which is eating up my free channels.

If i select all the channels which i presently watch or may watch, my bill goes up way beyond my present...
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C
chayanagrawal
from Muzaffarpur, Bihar
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videocon d2h did not implemented the new rules on 1st feb

I have selected the channels as per trai, but it didnt get implemented on 1st feb, when i contacted customer care, the customer care says trai hasnt implemented it yet. It seems the videocon d2h are fooling customer. Trai should seriously look at the schemes they have implemented as the dth companies continue to fool customers. Really bad experience with videocon d2h....
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D
Dr. G N P V Babu
from Hyderabad, Telangana
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number not activated for 20hrs

Address:530041

I have taken sim replacement on[protected] at 7.00pm from jio store at mvp colony, visakhapatnam. They said it will be activated in 4hrs.in this regard i have got confirmation at 8.15 through e-mail that they have received a request for replacement and it will get activated in next 4hrs.
Even in the morning on[protected] at 10.00 am it was not activated and i have called the customer care for the same. They said they will try to resolve...
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N
Nikhil K P
from Chennai, Tamil Nadu
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videocon d2h is not giving option to select base 100 channels

Address:603127

By usig videocon d2h website, 100 basic channels showing pre-selected and i contacted costomer care they told that "no option to select basic free to air (Fta) 100 channels. This is new rule form today (02/02/2019). Each free to air (Fta) channels after 100th will need to pay 1 rupees for each channel (Fta)."

No option to select basic 100 fta. I need to get the clarification about this...
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V
viprathi
from Noida, Uttar Pradesh
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I'm complaining about mobile tower in residential area

Address:Ghaziabad, Uttar Pradesh, 201009

I live in 75 panchsheel enclave, lal kuan, u. P. 201009. This area is residential. But the mobil tower is on my neighbour's house roof house no 76 panchsheel enclave name mr. Hemant. There are two towers in my colony. I am very much afraid of the radiation from the towers because in my home there are kids and ladies. Plz remove them immediately, thank you....
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Address:Surat, Gujarat, 395009

Respected madam / sir,

I am complaining with great dissatisfaction about tatasky:

My tatasky subscriber id [protected]

As per the trai guidelines i have exercised a-la-carte channel selection.

But when i checked channels on my tv then i found that the channels i have selected is not seen and the channels i have not selected is seen.

Moreover when i logged on to www.mytatasky.com...
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D
Dusshi
from Jabalpur, Madhya Pradesh
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trai new dth rules from 1 feb 2019

Address:Indore, Madhya Pradesh, 452002

Sir,
I am a dth television user. I have complain about trai new dth rules applying from 1 feb 2019. I have a dth channel plan from dth service provider that includes channels that i want watch & some that i don't want & i have multi tv connection also but after trai new dth rules when i pick channels only that i want to watch in bouquet & also in ala-carte bases but its very costly against my previous dth plan & that cost effects...
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C
Chinnu78
from Tiruvannamalai, Tamil Nadu
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dth service latest changes

Address:602024

I would like to bring to your notice tha the current change advise by your team is not at all fecilitating subscribes, rather the monthly subscription charges gone up from 170 to 250 rupees, before the charge was 99 monthly rental and 70 rupees was south regional pack which add all the channel which was required as per our interest, now we are forced to pay 153 ncf charges + each individual packs which increased our monthly subscription charges...
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B
bkmice
from Bengaluru, Karnataka
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not implementing trai rule

Address:Dakshina Kannada, Karnataka, 575006

Sundirect dth does not implement the new trai rule on 01.02.2019. Their customer care executive officer said that they did not get any official order about new trai rule. They said me to recharge for existing pack for rs.280.00.
They have telecasting more unwanted tv channel for me.
Please implement the new order as soon as possible. It will more helps for people in india....
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S
shinto191
from Delhi, Delhi
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vodafone internet

Address:Ernakulam, Kerala, 682001

Dear sir,
I have a vodafone internet pack 2gb per day unfortunately last one week i ca not get any internet in my home and i already inform vodafone customer officer (30/01/2019- reference no:4-[protected])
And they admit there network problem. And last 2 days i can not get connection there costumer officer line also please solve this problem still not yet solve this
Problem...
+3 photos
+1 videos
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