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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 155

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P
pavanjadon
from Surat, Gujarat
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airtel digital tv

Address:Bharuch, Gujarat, 393002

I was in use of 219 per month pack having mix of all paid and free channels but if now i'll do a minimum recharge of 153 and then i'll add channels packs of sony-star-zee then i'll have to give like 153 (Base pack)+31 (Sony)+49 (Star)+39 (Zee)=273+may be taxes... With the same channels i'll have to pay more than what is was previously. Its a bad rule. So please have a view on this we don't want to pay more for the same channels... However...
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S
sateeshR
from Mumbai, Maharashtra
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reliance jio is not refunding my recharged money

Address:500092
Website:www.jio.com

This is to bring it to your attention about an un ethical and non leagal practices of reliance Jio charging their customers. Today i.e 1/21/2019 i have recharged my mobile number [protected] with RC 99 rs and my recharge was successful but my data and calls were stopped, When i contacted Reliance Jio customer care they told me that RC 99 is allowed only for Reliance Jio handset numbers and they asked me to Recharge again with RC98 then only...
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J
Jagdip Vaishnav
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airtel --seniors are being exploited

Address:400007

Complaint against Airtel
Injustice to Seniors, widow
It is also Exploitation of Consumers
[protected][protected]-----
Recently Airtel has made validity period limited for prepaid Mobile users
Meants, after limited validity period unused balance shall get wiped off.

I have made an appeal to Airtel, informing senior, seniors, generally use
mobile for receiving incoming...
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K
Kripz
from Bengaluru, Karnataka
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tata sky service .non implementation of trai rules

Address:Dakshina Kannada, Karnataka, 575004

I am a Tata Sky cable subscriber.I am yet to receive any response for my question as to when they are going to implement TRAI rules..Tatasky customer care centre is not responding properly.TataSky is not ready to resolve this issue in the near future.They are of opinion that TRAI has extended the time limit.PL help.They are collecting same amount ....
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S
Syed75
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

temperley block calls and sms

Address:560030

I have requested to re activated my mobile number soon as possible i have doing small business like pest control service in bangalore city i have printed visiting card, this is no.[protected] / [protected], again request to apologies the next never sent sms to customers my is name:syed sadiq pasha,
Incoming outgoings calls sms block, unblocked immediately soon as possible...
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P
Percy Doctor
from Mumbai, Maharashtra
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dishtv refuses to allow me to select my apna pack on vc 01517733863

Address:Mumbai City, Maharashtra, 400093

Currently dishtv charges me rs.583/- per month, for the channels i want to watch... My
Dishtv system doesnt allow me to select myapna pack of the channels i want to subscribe to, they want me to select a pack of their choice only as per my earlier billing. Every time i try to select the packs i want their system shuts me out.
Dishtv wants customers to pay as per their packs only, this defeats the very purpose of the trai notifications....
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G
gangashivkore
from Pune, Maharashtra
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complaint against minimum 130

Address:431603

Dear sir,
I gangadhar kore a dish tv customer residing in nanded city. My question is why should i pay rs. 130 + gst for 100 fta channels because these channels are free of cost through free d2h.
Nowadays my routine package is north super family pack for 253+ gst but when we bought single marathi channels and sony, sub star bharat and some news channels my budget is crossing rs. 350.
So make rule that convenient for...
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N
N Viswanatham
from Harihar, Karnataka
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non adherence to trai guidelines by tata sky

My tata sky dth semi annual (6 months) expired on 19.1.2019. I have been requesting them for the last few days to provide me the pricing of channels under the recent directions of trai so that i would subscribe to channels of my choice. Their response to my telephone calls was that they have no information yet on the new pricing and that i should go for renewal as per the existing tariff. There is no response to my e-mails to them. The service...
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R
Ruturaj Mund
from Kuchaiburi, Odisha
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i've complain regarding my airtel digital pack..

Address:Kalahandi, Odisha, 766001

I was in use of 219 per month pack having mix of all paid and free channels but if now i'll do a minimum recharge of 153 and then i'll add channels packs of sony-star-zee then i'll have to give like 153 (Base pack)+31 (Sony)+49 (Star)+39 (Zee)=273+may be taxes... With the same channels i'll have to pay more than what is was previously. Its a bad rule. So please have a view on this we don't want to pay more for the same channels....
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K
Kishan sharmaadc
from Delhi, Delhi
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my cable service den is not follow the the trai rules.

Address:New Delhi, Delhi, 110006

Sir i am from chandni chowk delhi my cable service which is tina cable which is connected with den cable networks those are not follow the the trai rule... I was complain in den cable netrwks by mail but they also told me "we have no any information by trai" and my cable operator is also told me"300 rps mn saare de rahe hai or kya chahiye".. What can i do... Plz help me... My phn no. Is [protected]...
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I
indrajeet upadhyay
from Unnao, Uttar Pradesh
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tata sky is not given channel selection option till now 20 jan 2019

Address:Gorakhpur, Uttar Pradesh, 273002

I have call number of times to tata sky customer care regarding new norm of trai for dth. But every time they replied same thing that till now new norm for dth is not yet to apply by tata sky and new norm last date is extended by trai. As soon as that new norm for dth channel tariff is decided by our tata sky authority, they will call and guide us....
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Address:Pune, Maharashtra, 412101

Dear sir/ maam
I am tata sky dth consumer. As per trai's new rules, which is to be implemented from 1 feb 2019. They have not provided any option to select channels till date. When i have contacted them they are saying that trai has extended the date of implementation but recently i have seen interview of trai chairman on zee business where he cleared that there in no extension of the date so please help regarding the same....
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V
Varadaraja600012
from Sagar, Karnataka
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low network coverage of airtel since one and half year

Address:562101

We are not getting good network in my home location but customer care is not resolving our complaint since one and half year they are going to place new tower plz find the above complaint nos thank you for contacting us. The reference no. For your airtel mobile [protected] is c3gsp[protected], registered on 20-sep-2016 07:06. We will update you by 21-sep-16.
Thank you for contacting us. The reference no. For your airtel mobile [protected]...
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B
Bangli Arun Shetty
from Bengaluru, Karnataka
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airtel cheating

Address:560078

Previously am using vodafone network red 399 plan, they offer me red 399 plan to 349rs for life time, then i received a call from airtel for porting they offered me same plan for 299rs after porting they are charging 399rs for the plan, airtel is cheating peoples, i want my plan details should me activate because they explained one plan before porting and now telling some other story....
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V
Veespatel
from Mumbai, Maharashtra
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vodafone no. 9869789790 wrong deduction

Address:Mumbai City, Maharashtra, 400602

Email sent to vodafone id=vodafonecare. [protected]@vodafoneidea.com

Dear sir,
This is to inform you that my vodafone pre-paid a/c no. [protected] is wrongly deducted by rs.24/- on 20/01/2019 03.56 as per sms. Before this debit my balance was rs.350.27
As per your previous reply to me dated 23/12/2018 i was about to renew plan of my choice.
There is about 15+30=45 days time to renew by me, then why my account is...
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S
Sid_6397
from Kolkata, West Bengal
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new cable tv regulations wef. 1st feb, 2019.

Address:Kolkata, West Bengal
Website:www.meghbeladigital.com

I am a resident of kolkata with pincode-700084. I am a customer of the mso, "meghbela digital".
Many other msos such as siti cable, etc. Are so customer friendly, and working in sync with their customers regarding the new updation of rules, updating their apps, websites, providing the information to the customers, etc.
"meghbela digital" on the other hand does not even know what are the exact payment procedures, etc.
They...
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R
ravi_sonu
from Mundi, Madhya Pradesh
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min recharge amount of rs. 130 for fta channels.

Address:47002

Trai के द्वारा यह निर्देश दिया गया है कि 1 फरवरी 2019 से आपको केबल/ dth के द्वारा fta चैनल देखने के लिए न्यूनतम 130 + gst देना होगा जो कि किसी भी तरह से न्याय संगत नही है। इन लगभग 100 fra चैनल में...
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S
satish0364
from Mumbai, Maharashtra
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re: deactivate the sim

Address:West Godavari, Andhra Pradesh, 534211
Website:VODAFONE

I am using vodafone since 2013. Recently my sim is deactivated from 3rd january 2019.. I asked the same to the customer care people of vodafone. They said that, you visited our store and applied for new sim thats the way we disconnected your sim. But i didn't visited and apply for new sim. Without my documents and without my signature how can they disconnected?
From past 2 weeks i suffered a lot. This is my business sim, i lost business...
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S
SUNIL KUMAR abbot
from Hyderabad, Telangana
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home cable service tata sky

Address:Hyderabad, Andhra Pradesh, 500043

Dear sir / madam,
This is regarding tatasky. Tatasky is not responding to new trai regulations.in fact they are misleading by saying that trai has extended date of implementation. I have written mailto tatasky many times but they are not reslonding at all. When i call them they say keep enjoying current services. They do not even try to resolve the matter.
Kindly do the needful....
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M
Midhun Shoranur
from Guruvayur, Kerala
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outgoing call validity problem of customers

Recently three of the top mobile providers started new rule on their telecom services that was outgoing call validity, we need a plan recharge once month even we have a balance to make a call, many people older or uneducated people can't have any knowledge to do a recharge once a month, peoples who have their old parents in their houses and that peoples in gulf countries they need to call their parents but, after this rule all sim of their...
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