Claimed

TRAI Complaints & Reviews

1
Last updated Dec 29, 2023
Complaints 4720
Resolved
480
Unresolved
4240
Quick Links
Statistics
Share
Contacts

File a complaint to TRAI

Having problems with TRAI?

File a complaint and get it resolved by TRAI customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
TRAI
Customer Service Contacts

TRAI Phone Numbers

Mobile
+91 11 2323 6308
2343
973
+91 11 2323 2322
783
398
+91 11 2323 3466
540
353
Fax
+91 11 2321 3294
View all TRAI contacts

TRAI Website

TRAI Head Office Address

Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon
India
123506

TRAI reviews & complaints page 156

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pash_gaikwad
from Aurangabad, Maharashtra
Report
Copy

vodafone in for conversion of postpaid to prepaid

Address:411018

Dear team,
I have given request to vodafone team for conversion of my postpaid sim to prepaid but i have not getting any response from them. I was trying to get it done since month. Kindly help it out. Also many times call was get disconnected. Not getting proper resolution from vodafone team. Unnecessary i am paying monthly premium.. If it will not resolve by 20th january 2019 i will not able to pay my monthly premium......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chopasni
from Jaisalmer, Rajasthan
Report
Copy

fraudulently charges charged by tata sky

Address:Jodhpur, Rajasthan

I am subscriber of tata sky id : [protected] since long & presently availing basic plan of rs. 199/-. I had paid annual charges as per your plan. There was a credit of rs. 1087.98 as on may 31, 2018 in my account.
On june 7, 2018, i got a call from tata sky for providing hd channels, but i refused to accept it as i had not having hd tv. But company’s executive/employee told me that being a loyal customer, the company is providing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Despite being directed by trai not to disconnect services if there is sufficient balance amount available on the account airtel cut rs. 23 from my main balance for validity and again sending the same message for this month and vodafone disconnected my service unless i recharged it with rs. 35 despite having minimum balance.
Despite getting recharged my numbers regularly for top-up as they were having lifetime validity i am receiving...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pritish khare
from Mumbai, Maharashtra
Report
Copy

tata sky is not allowing me to choose packs

Address:Thane, Maharashtra, 401107

Tata sky is not allowing me to choose packs as per trai guidelines. They are very unprofessional. They are saying that trai has extended the deadline and are not ready to provide any kind of proof to support this statement. Their packs are too costly. Other operators provided same content at a less price currently. With trai's new regulation this price will further go down. Tatasky is not ready to provide the packs or a date by when the packs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hari2066
from Namagiripettai, Tamil Nadu
Report
Copy

not telecasting free channel dd sports

Address:Bellary, Karnataka, 583201

Greetings sir

Den cable network not following trai rules in hospet city bellary di karnataka and they are making there own rules and when ever cricket match happening they stop the telecast of dd sports channel. As per trai rules they have to telecast the free channel of dd sports but they won't do it's an just example lot issues are going here kindly take the necessary action as soon as possible.

Regards br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:122003

Hi
As per trai site now i need to select a list of pay channels and pay only for those pay channels.

I selected a list of pay channels and shared with airtel dth. Now they are saying that you continue to pay the base price of rs.130 + you need to pay for the selected pay channels (Rs. 184.75) + gst taxes.

So this way my monthly rental for airtel dth connection is coming even more.

Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rku3637
from Anand, Gujarat
Report
Copy

about airtel company

Address:Surat, Gujarat, 395006

Dear sir,
I am a customer of airtel mobile. My mobile number is [protected] from surat gujarat. Sir company has blocked my incoming & outgoing sms/calls. They said that all customers have necessary to recharge with minimum rs 35/ months for active all
(Incoming & outgoing call/sms) services for 28 days. It's compulsory for all
My email [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nischit Shetty
Report
Copy

lies and deceit from tata sky

Address:Thane, Maharashtra, 401105

Tata sky is not allowing me to choose packs as per trai guidelines. They are very unprofessional. They are saying that trai has extended the deadline and are not ready to provide any kind of proof to support this statement. Their packs are too costly. Other operators provided same content at a less price currently. With trai's new regulation this price will further go down. Tatasky is not ready to provide the packs or a date by when the packs...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
andybal
from Malappuram, Kerala
Report
Copy

tata sky dth

Address:Thiruvananthapuram, Kerala, 695003

I have been trying to get inputs from tatasky on the new plans and they are pushing me to continue the current one saying we need a government order and trai price list for even starting on this. They are very unprofessional and is not committing to anything. The current channels i subscribe will be only 255 as per the trai pricing but tatasky is forcing me to pay 735 per month. Please help as they are oblivious to what is happening and is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chatterjee1abhishek
from Kolkata, West Bengal
Report
Copy

mobile no portability

Address:Kolkata, West Bengal

Myself abhishek chatterjee. I have an airtel prepaid mobile no [protected]. I want to port this no to bsnl prepaid mobile. For this i already submitted necessary documents and port id available from 1900 sms and submitted to the bsnl office panihati telephone exchange. The date i submitted was 10.01.2019. After submitting the documents the authorities of panihati telephone exchange said me that in 4-5 days it will be change but till now it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aubaid
from Sopur, Jammu and Kashmir
Report
Copy

I am complaining about your new rules made for dth and cable operators

Address:192101
Website:Trai

The rules made by you are useless ias a consumer is not satisfied with your useless rules becoz the rules you have made are very expensive for acommon man it means youare taking the blood of a common man i as a consumer can afford a recharge of 230 pack but now your uselss rules are charging it 500 with same channels as in 230 rs tellme one why you have implemented the ncf of 130rs if dont paid nc[censored]nder todays plans then why we pay ncf 130rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prasar27
from Nashik, Maharashtra
Report
Copy

tata sky spreading false information

Address:411021
Website:www.tatasky.com

Dear sir, i am trying to get indivisual channel prices from tata sky so as to make my channel selection and pay only for the channels we watch, but tata sky is spreading false information that trai has extended the timeline and trying to ask us to commit for one years subscription of their packs. We are deeply disappointed.
We were extremely happy with your ruling of letting us pay only for the channels we watch, but tata sky through...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
H
Harshavardhan18
from New Delhi, Delhi
Report
Copy

network issue in airtel

Address:New Delhi, Delhi, 110060

Hello sir,
This is harshavardhan, i'm a post paid customer of airtel from last 6 years.. I have complained about my network issue to the particular department and they behave as very irresponsible person because facing the network issue since 2015 but till the date no solution has taken in my case and they close the complaints on their wish... Finally i even warned them that ill complaint to trai but still there is no change in the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jaiky Kumar Varma
from Mundi, Madhya Pradesh
Report
Copy

my mobile number is hold by idea company from one week

Address:496001

I am idea customer my mobile number is hold from one week. But this time my mobile number is show emergency.
Company is not givien any reminding call to me for this matter. I am calling company customer care but he is not resolve my problem. I also visit idea point but his neglected to me. He say, i am not do this
So please i request you to restart my number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bindu_binz
from Delhi, Delhi
Report
Copy

videocon d2h set up box

Address:New Delhi, Delhi, 110062

I am writing this complaint with great dissatisfaction and agony. As complaint through calls, email to nodal officers and on social media all went under noticed. I have been following up since last 15 days but no response received on my complaint. To brief about my issue, i would like to inform that on december 30, 2018 there was a short circuit in my set up box due to which it was stopped working. To get this issue fixed i have tried calling...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abbas Slatewala
from Mumbai, Maharashtra
Report
Copy

hathway internet

Address:Mumbai City, Maharashtra, 400003

Dear customer, account [protected] as this is the number n they. Said about it will work continuously but it just work about for little time n again it stop to work n as i ask them they send one to just check n. Later it is the same as it was.
When called them to solve the issue the company "hathway india ltd" before even listening to our problem the call was disconnected.
That was a very harsh and rude way to react to our customers.br...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
S
Sanjay kumar30031973
from Mamit, Mizoram
Report
Copy

deduction of amount ,without giving service by airtel dth

Address:Araria, Bihar, 854318

I sanjay kumar I am customer of airtel dth service since 2011. My customer id is [protected]. My problem is that my validity period expired on 09/01/2019. I have recharge my a/c by Rs.200.00 on10/01/2019. But my service is suspended till 12/01/2019, I have try several times to contact customer care but I could not contact, but balance is deducted from my a/c. On 12/01/2019 evining I again call to customer care, then my service start. I ask...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Jaipur, Rajasthan, 302001

I have been charged without intimating me for the services that i have not taken from them & overcharged than my credit limit crossed without intimating me for the ir pack internet services. My bill for the one day came to cross internet consumption on date 13th jan 2019 of rs 1120 for incoming calls, rs 700 for outgoing calls and rs 59760 for internet consumption for bahrain country. They are not providing me detail of this & also not proving...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:560017
Website:Vodafone India

Dear sir/madam,

My mobile number [protected] with vodafone sim is not working abroad. It was fine till 21st sep 2018 and then i stopped receiving otp's. Went to vodafone outlet and was told that due to no minimum recharge done the sim has gone back to airtel.
Then i checked with airtel, they said it is with vodafone. Went to vodafone again and got the same reply, repeated a couple of times. I have given this number in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saravanakumarcs
from Chennai, Tamil Nadu
Report
Copy

excessive ncf for tv channels

Recently trai on collusion with dth and cable operators us trying to increase at least by 2 to 3 times the existing monthly subscription of tv channels by announcing a very high amount of r's. 154 for 100 channels. This is not a fair practice. If a consumer wants to see only 50 channels then he should have the option to pay only r's. 1 per channel and gst which will comes only to rs. 59. The amount of r's.130 + gst is very very high and trai...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy