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TRAI Complaints & Reviews

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Updated: Aug 20, 2025
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TRAI reviews & complaints page 160

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P
Prakash Patil - Manmad
from Nashik, Maharashtra
Dec 28, 2018
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Address: 423104

Sir i am getting call from idea regarding recharge against my mobile no, if not to do so they said that your all services get closed. While enquire about the recharge they said that trai introduce new rule. Sir, at 2005 or 2006 service providers like idea, vodafone had collect from their no of customers from india and ask us to provide the lifetime incoming service but now they said if we are not recharge your all type of services are stop.
Sir, i request you please help us and how trai has forget the earlier rules i am definately sure trai never to do so
TRAI customer support has been notified about the posted complaint.
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    A
    ashok1648
    from Anakapalle, Andhra Pradesh
    Dec 28, 2018
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    Address: Rangareddy, Andhra Pradesh, 501401

    I am ashok i am talk about airtel compaby. Airtel employees/management is debit amount automatically debit they are don't ask to the customers directly that employees activate plans. Please take action to company and employees.

    Note : this airtel company is marauding money from all airtel customers. They are not ask. The airtel is taking own decisions. All airtel customers are fooleded. Please take a action and solve this problem asap.
    TRAI customer support has been notified about the posted complaint.
    Dec 28, 2018
    Updated by ashok1648
    I am Ashok i am talk about airtel compaby .Airtel employees/management is debit amount automatically debit they are don't ask to the customers directly that employees activate plans. Please take action to company and employees.

    Note : this airtel company is Marauding money from all airtel customers. They are not ask. The airtel is taking own decisions. All airtel customers are fooleded. Please take a action and solve this problem ASAP.
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      K
      Krishan Kant mudgal
      from Delhi, Delhi
      Dec 27, 2018
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      Address: 110037

      Dear sir I bought a new sim today dtd. 27.12.18 I was complaint customer care for my internet problem but customer care
      Said to. me we make a side in your area you stop for a short time. thay give excuse every times. But my internet is not running

      But should I do sir I am common man but I don't understand what should I do

      jio sim internet problem regarding this complaint
      +1 photos
      TRAI customer support has been notified about the posted complaint.
      Dec 27, 2018
      Updated by Krishan Kant mudgal
      Trai — internet services

      1 Review
      Kr Krishan Kant mudgal on Dec 27, 2018
      Mark as Resolved

      Dear sir I bought a new sim today dtd. 27.12.18 I was complaint customer care for my internet problem but customer care
      Said to. me we make a side in your area you stop for a short time. thay give excuse every times. But my internet is not running

      But should I do sir I am common man but I don't understand what should I do

      jio sim internet problem regarding this complaint

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        B
        Bakkiyaraj R
        from Chennai, Tamil Nadu
        Dec 29, 2018
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        Address: 606702

        Number - [protected]
        The above mentioned number is blocked due Anonymous usage as per the information provided by airtel support person.I am using this number only for business purpose, not for any other use. Request you to activate the number. I am totally disappointed and depressed. Please let me know the procedure to activate my number.

        I never used/bought such number ( [protected] ) . I am using only one number in Airtel that is [protected].
        May be my photo and proofs misused. I never gave my details to other person.

        So i am not using [protected] and i don't need this number. I request you to take further action for the same or guide me to file a complaint.

        I hope the above details are enough to activate my number. So this is my humble request you to get my number as soon as possible. I am seriously depressed on the above incident and blocking my number.

        Please help me.
        TRAI customer support has been notified about the posted complaint.
        Dec 29, 2018
        Updated by Bakkiyaraj R
        Airtel said

        This is to inform you that your number [protected] is being disconnected on account of violation of the TCCCP Regulations.



        We have received a DND violation against the number [protected] registered in the name of Elumalai, hence the number is being disconnected.



        As per the complainant, unsolicited commercial communication was sent on his number from the telemarketer number [protected].
        Jan 01, 2019
        Updated by Bakkiyaraj R
        The issue not yet resolved
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          J
          jayanta benerjee
          from Chennai, Tamil Nadu
          Dec 27, 2018
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          Address: 700063

          Espected Sir/Madam
          My name is Jayanta Banerjee and my permanent residential address is 235 Barisha Dakshin Para Road. Kolkata - 700063. For the last 6-7 years I am using a number ([protected]), currently the service provider of this number is AIRTEL INDIA. From today i.e on 27th December 2018 the mobile number was totally stopped and there is no network at all.When I am trying to call on this number, it was saying that the said number is not a valid number. I was very astonished with this incident and hence I went to a nearby AIRTEL customer care centre, the executives present there replied me that the number was stopped by TRAI and AIRTEL was not responsible for the incident. The AIRTEL executives forced me to go for the "POSTPAID" connection to revive the mobile number. Founding helpless I was forced to go for the "POSTPAID" connection. I am a regular user of this number and my last recharge was done on 14th December 2018 for the amount of Rs.35 / at 10.13 A.M.
          My request to TRAI to let me know, why my number ( [protected] ) was stopped suddenly in spite of regular use without any prior information.
          I will be very much obliged if you kindly see this matter and my humble request to convert the number ([protected]) from "POSTPAID" to "PREPAID" connection .

          JAYANTA BANERJEE
          235 Barisha Dakshin Para Road. Kolkata - 700063
          PHONE - [protected]
          AADHAR NO[protected].
          TRAI customer support has been notified about the posted complaint.
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            A
            A rajindra
            from Gulbarga, Karnataka
            Dec 27, 2018
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            Address: 395009
            Website: TATA SKY

            Dear sir,
            I am a subscriber of tata sky.
            My consumer no-[protected].
            My account was due for recharge on 25/12/18.
            I am constantly asking tata sky about the new rules & charges for packs. But they are not responding.
            My connection is deactivated already.
            Tata sky is insisting to recharge with the old rates.

            Please help. My tv is already black out.
            Kind regards
            Rajindra acharya
            [protected]
            Surat, gujarat.
            E [protected]@gmail.com
            TRAI customer support has been notified about the posted complaint.
            My old reliance no [protected] I am not got UPC from the operator in particular period. Now I want to get the same mobile Number from any other operator. If possible please tell me the possible ways.
            thanking you
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              C
              Chandan Gajwani
              from Mumbai, Maharashtra
              Dec 27, 2018
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              Address: Thane, Maharashtra, 42101

              Respected sir/madam
              Someone has complained trai that i sended a promotinal message to that dnd no which is wrong. I accept that. Thats why trai hain deactived all my simcard
              The mesage gone from my idea vodafone no is [protected] postpaid mumbai. I really apolozie for that mistake this mistake will not repet again.
              This no is i using from last more than 12 years when bpl was the operator.
              So plz activate my[protected] no again its request...
              +1 photos
              TRAI customer support has been notified about the posted complaint.
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                A
                abhi01rai
                from Talbahat, Madhya Pradesh
                Dec 26, 2018
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                Address: Allahabad, Uttar Pradesh

                Hi sir

                My name is siddhartha pandey
                My tata sky no is [protected]
                When i ask and call to tata sky executive regarding the 29 december rate activation, so he is refusing and unable to set the new trai channels rate which will be applicable on 29 december 2018. He is not support to me

                Kindly help me otherwise they will apply the different rate.
                my Mobile no and Subscriber Id is [protected]
                TRAI customer support has been notified about the posted complaint.
                My Vodafone prepaid has balance of 270 INR and my incoming and outgoing calls are stopped. It was earlier life-time validity and sudden they changed everything.

                TRAI is still sleeping. Useless and baseless organization and incompetent minister and its employees are not doing any needful for consumers.
                Sir i get one call from [protected]. It is a fake call and the opposite caller using umbarsing and unparlament language when i pickup call from them and they badhering me so much will you please do justice for this complaint
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                  N
                  nitin1481986
                  from Shivpuri, Madhya Pradesh
                  Dec 25, 2018
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                  Address: Gwalior, Madhya Pradesh, 474009

                  Mere dwara videocon customer care pr phone karke star ke chanel ka recharge 49 rs. Ka karne ko bola gya. Jo ki mujhe superviser mr. Sachin ke dawara bola gya ki wo esa koi recharge nhi kr sakte hai aur unke pass esa recharge karne ki koi jankari bhi nhi h. Jab ki esi jankari tv pr bar bar dikhayi ka rhi h fir bhi unke pass koi jankari nhi h. Plz help me. Me kya karu. Me inki complaint karna chahta hu.
                  TRAI customer support has been notified about the posted complaint.
                  Dec 25, 2018
                  Updated by nitin1481986
                  mere pass i gayi baat ki customar care number pr call recording bhi hai.
                  This is clear cheating. those who already have lifetime prepaid sim cards must be exempted from this new rule. legal action must be taken on telcos for cheating customers. Trai should intervene to saveguard customers from service providers' unitary imposition of tariff.

                  Rgds...
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                    P
                    Premgupta_76
                    from Noida, Uttar Pradesh
                    Dec 25, 2018
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                    Address: Ghaziabad, Uttar Pradesh, 201010

                    According to trai (India, s govt.) rules all dth cable providers will provide facility to their consumers to select channels according to their own choice till 29th december 2018 but when we call to videocon d2h operator they says that they don't know anything about this scheme. They are not providing us the selected channels. Please solve this issue
                    Thanks
                    Prem gupta [protected]
                    Videocon dth cust. Id[protected]
                    TRAI customer support has been notified about the posted complaint.
                    Dec 25, 2018
                    Updated by Premgupta_76
                    According to Trai ( India's Govt) rules all dth
                    Cable and dth providers will provide facility to their consumers to select chanels according to their own choice till 29 december 2018 but when we call to Videocon d2h operator they says that they don't have any information about this scheme.They are not providing the chanels which are selected by us.Please solve this issue
                    Thanks
                    Prem chand. Mb.[protected]
                    Videocon customer.id[protected]
                    Sir my airtel mob. No [protected]. My validity already 2038. But its break down 21 dec 2018. Airtel say recharge compalsery. Please help sir & action to airtel company
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                      P
                      prem mistry
                      from Surat, Gujarat
                      Dec 25, 2018
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                      Address: 394210

                      I use 3g phone but when i do recharge 169 rs in my number. But internet is not working in my phone. And when i complian about it to customers care number they don't respond. And i called them 10 time but they never answer my phone
                      Please trai try to solve this problem as soon as possible or give me my money back
                      My idea number is :- +91 [protected]
                      TRAI customer support has been notified about the posted complaint.
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                        D
                        Deepakarya
                        from Muri, West Bengal
                        Dec 24, 2018
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                        Address: 841301
                        Website: www.ideacellular.com

                        Sir/Madam,

                        I Arun Kumar Tiwari, I have to file a complaint against "Idea Mobile Company " today in morning approx 9:00 A.M I have recharge my idea mobile no.[protected] with amount Rs.998/= before recharging I have called to Comapany's Consumer care executive .and taken suggestions only long time Calling Scheme.then one of lady Executive has convinced me about 998 plan which is 365 Days for free Calling on all local and std mobile and 10 GB Net data will get. but after recharged the phone. I shocked I was unable to make a call. My account was getting 0 balance .there after I called to again CCE and share such issue.but they are not giving answer for proper Satisfaction.
                        Hence now I would request to "TRAI" team please help me as soon as possible to recover my wrong scheme payment. and punishment for missed guide to customers.

                        Regards
                        Arun Kumar Tiwari
                        Siwan, Bihar
                        Mobile No.
                        [protected]
                        Email - arun.[protected]@gmail.com
                        +1 photos
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                          H
                          Hari Narain Srivastava
                          from Delhi, Delhi
                          Jan 26, 2019
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                          Address: Mumbai City, Maharashtra, 110076

                          Cable operators like Hathway NO AA are not giving any information about New package to be opted before 29 Dec 2018. Either extend the last date or take action against the operators.
                          Even now the service providers are not giving details of package. They want to force us higher rates as last date would be over by then. The add on channels cannot be availed as they say they have no instruction.Please look into the complaint or otherwise don't fool us by your amendments which are not followed by operatorso
                          TRAI customer support has been notified about the posted complaint.
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                            S
                            SiddharthaPandey
                            from Sambalpur, Odisha
                            Dec 24, 2018
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                            Address: Ghaziabad, Uttar Pradesh, 201009

                            Hi sir

                            My name is siddhartha pandey
                            My tata sky no is [protected]
                            When i ask and call to tata sky executive regarding the 29 december rate activation, so he is refusing and unable to set the new trai channels rate which will be applicable on 29 december 2018. He is not support to me

                            Kindly help me otherwise they will apply the different rate.

                            My contact [protected]
                            TRAI customer support has been notified about the posted complaint.
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                              A
                              Anilneg
                              from Lucknow, Uttar Pradesh
                              Dec 23, 2018
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110049

                              Hello sir/madam

                              Please help me this is my only personal number and got a message from airtel stated that he no. Is blocked by trai as ucc regulation violation. Please help me to restore and please help me with the status of number. I haven't got any warning they just send me a text containing that all of your associates number will be disconnect. Please help.

                              Regards,
                              Anil
                              Dec 26, 2018
                              Complaint marked as Resolved 
                              They gave me a number and a email whenever I dial that number it's always unreachable or switch off. Then I mailed them still no reply after 5-6 hours. Even the customer care executive aren't educated in this case after 5th time I got the email and no. They always say to go service centre. If I could go to service centre then why would I call them.
                              TRAI customer support has been notified about the posted complaint.
                              Dec 26, 2018
                              Updated by Anilneg
                              This complaint isn't.resolved so don't marked it resolved
                              Dec 26, 2018
                              Updated by Anilneg
                              [protected]
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                                B
                                Babuji86
                                from Chennai, Tamil Nadu
                                Dec 23, 2018
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                                Address: 641105
                                Website: Coimbatore

                                My airtel dth number ; [protected]-001
                                Last month only am order the new remote control but now shown battery low five times am changing the batteries but four days only working new batteries then battery low not working i complaint 3 times but customer care person saw's take new remote and give amount 150/- but am not pay any amount because am purchased last month 30 th october 2018 only so please help me airtel customer care side no response my complaint no;84263147
                                Date ; 22/12/2018
                                TRAI customer support has been notified about the posted complaint.
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                                  G
                                  great sonu
                                  from Hyderabad, Telangana
                                  Dec 23, 2018
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                                  Address: Guntur, Andhra Pradesh, 522002

                                  Dec 11, 2018
                                  Complaint regarding blocking my number [protected]
                                  Dear sir /mam,

                                  Greetings!!!

                                  This mail is to get your attention towards the blocking of services in my no. [protected].

                                  Please note - this is my personal number and i am using it fromsh last 10 years. And i never ever used it as business / customer calling purpose.

                                  Their must be some confusion which occurs your end and i am facing lot of problems due to this.

                                  Request you to kindly take this issue seriously and try to solve the problem as soon as possible and reactivate my number.

                                  Please feel free to call me at below number for any clarification

                                  Regards,
                                  Sk md haneef
                                  [protected] (New active number)
                                  TRAI customer support has been notified about the posted complaint.
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                                    A
                                    arunraj siva
                                    from Coimbatore, Tamil Nadu
                                    Dec 22, 2018
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                                    Address: Chennai, Tamil Nadu, 600081

                                    Hi

                                    Now am receiving sms from airtel network you have to recharge month on month or else it's deactivated. But when i was purchased sim card they said life time incoming free. It's very disappointed to me. My airtel number is [protected]
                                    I called customer care they said we will not received any update from trai, but last month i have noticed and read in the newspaper networks can't do like this.
                                    Kindly do the needful..
                                    TRAI customer support has been notified about the posted complaint.
                                    Dec 22, 2018
                                    Updated by arunraj siva
                                    Now am receiving SMS from airtel network you have to recharge month on month or else it's deactivated. But when I was purchased sim card they said life time incoming free. It's very disappointed to me. My airtel number is [protected]
                                    I called customer care they said we will not received any update from TRAI, but last month I have noticed and read in the newspaper networks can't do like this.
                                    Kindly do the needful
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                                      P
                                      Planet Graphics
                                      from Tiruchirappalli, Tamil Nadu
                                      Dec 22, 2018
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                                      Address: Ernakulam, Kerala, 682032

                                      I have been receiving lots of messages from am-rkglob, hp-aplyin, hp-cdtscr, md-capsul, md-cscore, hp-tablet, vk-amexcd, hp-bnkscr on my no [protected]. Daily i have been receiving such messages. I have never registered it anywhere. Kindly help me out of the situation and arrange to stop the unwanted sms. Most sms comes of hp-aplyin in the name of stock alert. Kindly remove my name and mobile numberfrom the list of broadcasting sms of company's list.
                                      +8 photos
                                      TRAI customer support has been notified about the posted complaint.
                                      I have so many time msg to 1900 for number portability but till dated I dont received any Unique Porting Code from tata docomo service. so please do needful to me. so i can change my service provider
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                                        Z
                                        zlo
                                        from Kolkata, West Bengal
                                        Dec 22, 2018
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                                        Address: Kolkata, West Bengal, 700026

                                        My airtel dth cosumer id-[protected] and i have recharge rs 477/ month pack 15 days back, on 21/12/2018 they disconnect my servies before the term of one month. I donot understand how my one month balace is exhausted in 15 days. Customer care of airtel dth told me my pack was rs702/ month, but i never applied for rs702/ month.
                                        From-dr. G. S. Jana
                                        59j, pratapaditya road,
                                        Kolkata-700026, wb
                                        TRAI customer support has been notified about the posted complaint.
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