TRAI Complaints & Reviews

I got suspicious sms, saying that "dear customer, as per trai's tcccp (Ndnc) regulation dated 24-may-2013, services on your vodafone no. [protected] are being disconnected on account o[censored]cc violation (S), your associated airtel numbers, if any will also get disconnected shortly".

After receiving sms, immediately i called to vodafone customer care executives and ask about sms detail. They said they didn't find any such sms...

Before this rule from trai the cable operators provided n number of channels at price of just 150rs now the customer has to buy hd packages, sports package, cartoon package which cause mor than 150rs for the customers. Though the judgement was good but not good enough to decrese the cost of the monthly subscription for customer. If the judgement need to be that good please provide the base pack with all above packages where the customer need...

I was customer of airtel of last 14 years
But network so weak (Poor) since two year,
Last feb, 18. I registered complaint network issue,
Network team (Executive) came my home locations
He agreed network so poor,
He replyed me network team working same location,
U found better network shortly,
But till date same condition
No any imprument,
My mobile no permanent disconnectbr...

I am unable to receive community related sms. It seems my number has been blocked. Servicer provider confirmed that they have not blocked any sms. Can you please unblock my number [protected] on priority. There are serious urgent messages which i have not been receiving.

I was able to receive community messages earlier when i was with airtel, after that when i moved to idea, i stopped getting messages and now same number has...

Date - 14/12/2018
Mob no. [protected]
The company is notifying of, disabling out going calls despite having/ main balance./

The mandatory nature of validity recharge pack makes it a fraudulent practice, there by forcing customer to recharge despite having validity of years at the time of purchasing the sim card.

The sudden change in the contract without consent of the customer is the breach of the...

I had recharge my number [protected] on 5/12/2018 at 1031 hrs, with unlimited add on pack 558 (Unlimited callling, 3gb data/day for 82 days)... The account is credited but i dont get benefits... For this i lodged complaint on customer care number 198 two times (Ref. Nos. Sr[protected] and sr[protected] i got priority calls... They said visit to nearest airtel store..
I visit two airtel stores but they said pack is wrong....

Hi sir/madam,

i have sufficient balance in my prepaid connection (more than rs.300/-) still airtel service provider blocked out going services and sent message stating "recharge with unlimited/smart packs otherwise rs.23/- will be deducted from your main balance".

Tried to contact the customer care executives, but they are not giving the option to contact them.

Please do the need full asap.br...

Last 10 to 15 days i m traying to idea celluler regarding network problem but they are not responding our complain.
I have tray a lot but the customer care number is also not responding all the time i m traying but call is disconcting automatically. So my humble request to trai to reaolve the creatical condition of network problem as soon as possible.
Thanking you,
Your's sincerely
M. T. Vohra...

Since last 8 months I am getting network issue at Vodafone. Today I called at customer are at 198 twice, but they dont take my complaint. Many times in a day I am facing No network issue. Other operator network getting at same place but vodafone network not available at the same place. they Dont give me proper answer. I complaint at appelate desk.....

Sir,

I am to state that i am using vodafone sim card and my number is [protected]. Company has stopped incoming and outgoing call facility on my number and today i have compelled to recharge of rs. 35/- due to this mischief business doing by the company.

Kindly look into the matter and initiate strict action against the company at the earliest.

Thanks & regards

(H. R. Joshi)...

I had requested for a port out from airtel on 1st December. I was told that the sim will get deactivated within 7 days and I will be able to install the new sim card. After 7 days, when I called they told that the sim will deactivate ehen I make the payment. The payment was due on 24 th December but I was asked to pay it on 8th December without even using any data . But still i made the Payment. They so told that the sim will get deactivated...

Dear team,

Below mentioned number is violated as per dnd calling. Some of measages to the customer who are intrested for renewal of motor insurance. Henceforth this kind of mistake will not happen again from my end.
Violated number [protected] - this can be deacitvate.

I want below numbers to reactivate, since these numbers are using more than 10 years in personal capcity, from this numbers i not violated...

Hello

We have been using reliance big tv dth since 2010 and the service used to be good.
But, since 2016 the quality of their service has become really pathetic.
The service becomes unavailable for months and every now and then one ore more channels to which we have subscribed becomes unavailable.
A lot of times the set top box malfunctions.
Their customer care folks do not accept complaints saying...

My name is nageswararao my cell number is [protected]. Iam airtel customer now... I want to port another network. Customer care not send port code from 1901. Sending message 2 time, but no reply
Date of insident :[protected]
My name is nageswararao my cell number is [protected]. Iam airtel customer now... I want to port another network. Customer care not send port code from 1901. Sending message 2 time, but no reply
Date of...

I am mailed to jio

Dear sir,

I am shradha mishra my mob no. +91-[protected] connection jio. My number is block by company’s side on 3rd dec 2018 time 4:30pm and i contact jio customer care, after sharing my problem they said everything is fine from our end and i need to visit service centre, same day i visited jio service centre which was luckily near to my home (My jio center shop no.9 old market ramesh nagar...

Sirs, my vodafone sim card [protected] has been barred even if i have sufficient balance ie 7 rupees. Please take an appropriate solution in my case. Mobile companies like airtel, idea and vodafone are exploiting customers. I had informed the authorities of vodafone but they neglected me. They tell that a customer must recharge at least 35 rupees per month. This amount is a burden to common people. Really a customer has right to pay for what...

Sir/madam
My name is charan from anantapur. I am useing vodafone sim since 6yrs. i can do aadhar link and replace that nano sim.. But recently i lost that sim.. I am going vodafone office he is call to customer care he is tell that proof is not match to your name.. And not respond to any person in vodafone... Please that sim is very importent to me.. My transactions has break please solve.. Mobile no:- [protected]...

Dear sir/ madam

I have used mobile past 7 years but nowadays it was very difficult to recharge
Monthly 35/- even calls rates are very high 2.5 paise per seconds
Please do you stop the problems form the airtel, idea, vodafone and jio
They are very higer problem do create now. So kindly trai we are very low
Salary gained in the society and also very poor please stop the difficulties
And also...

Sirs,
I am s. Shajahan chakravarthi
Residing at 7, thiruvalluvar street, melur. Madurai (D. T) tamilnadu. Pin:625106.
I decided to change network through mnp and i got mnp which i submitted, two weeks before, with my aadhar with photo in bsnl office in melur-625106 to get new sims for my three cell numbers but the bsnl said there is some server problem. So we could not issue new sims
. Today[protected] i called...

My area jio coverage was so worest.. 5 signal point in all networks but jio 1 signal point.. I am more than compliant raised but not resolved this network problem... Jio speed was only 10kb to 276kb only.. Not work internet, voice call issue, msg not sent, this area peoples main issues jio network.. Indoor coverage was emergency call.. Out door 1 po it show.. Please help me.. Thanking you...