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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 164

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B
babbu2678
from Shimla, Himachal Pradesh
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airtel looting customer

Address:176052

Sir/madam
When i purchase or port my aircel no to airtel then they tell me the plan.
According to plan the validity is life time but now the compay revenu goes down they conveyed us to recharge the mobile no. With so and so price to carry on the no. Validity of not then mobile no. Will b deleted from server.
And main problem is where my home location airtel provide 2g network then why i used to recharge the airtel no....
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S
Satyanarayana Munagala
from Thrissur, Kerala
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mobile no 8143727489 deactivation by tatadocomo

Address:515134

Sirs, please note that i have been the customer of tatadocomo and all my accounts are connected with this number. But suddenly without informing me my number got disconnected. As i am a cancer patient aged 60 cannot move around to reconnect. I sent a mail omln 1.12.2018 and received that they disconnected for mon usage on 16.11.2018. But i recharged it on 15.11.2018. And my number is being used for my bank transactions. Without intimating...
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D
dagarhs
from Noida, Uttar Pradesh
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unethical coercive behaviour of vodafone idea ltd.

I, harkesh singh dagar, am a prepaid subscriber of idea cellular ltd (Now vodafone idea ltd) with cellphone number [protected]. Even though there is sufficient unlimited full talktime balance (Over rs. 213/-, photo attached), call outgoing has been disabled, and i am being coerced to recharge. Further, i got a sms which states "hi, you are on new plan wef 23oct18. For best offers dial *121#. To extend service validity by 28 days recharge with...
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S
Sm7693@
from Nagaur, Rajasthan
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we can't be forward any call

Address:Dausa, Rajasthan, 301401
Website:www.trai.com

सर ये complaind मेरे सभी गाँव वालों की तरफ से है, , फ़ोन में tarrif खत्म होने के बाद हम कहीं भी कॉल नही कर पा रहे है, , इसके लिए company बोलती है आपको Rs 119 ya Rs 35 ka recharge कराना पड़ेगा वो भी केवल 28 दिन तक मान्य...
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V
Vikas2013
from Karad, Maharashtra
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service blocked by airtel for not recharging - 9561061261

Address:411044

My account has balance of about rs 23. But since it is not recharged for more than a months period, out going calls are blocked and also incoming will be blocked from dec 9, 2018. Portal shows validity for sim ([protected]) as unlimited. I called today on 121 to customer care of air tel but they didn't bother.
I read in paper that telecom service provider cannot stop service if balance is available.
This number belongs to my...
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R
Raju644
from Muzaffarnagar, Uttar Pradesh
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regarding shutting down the service of mobile by telecommunications companies.

Address:Meerut, Uttar Pradesh, 250106

महोदय,
जैसा की आप को पहले से ही उक्त विषय के बारे ज्ञात है, किन्तु आपको अवगत कराना चाहते हैं कि हमारे पास आइडिया कम्पनी के दो व वोडाफोन कम्पनी का एक कनेक्शन है, जिनके खातों...
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P
Praveen Kumar Joseph
from Nashik, Maharashtra
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reliance big tv

Dear trai & team

I am asking trai to remove telecom license of both mr mukesh ambani and anil ambani. Both are anti national elements living in india and looting indians of their money. We, indians do not require any services from these two above mentioned anti national elements. If trai takes up of their license removal then i will take it up further that they are thrown out of india. The matter is very serious and do not...
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S
Srinivasan SM
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money kept in main balance

Website:www.airtel.in

Dear sir,
By mistake more than one time recharged and requested airtel. While approaching customer care, they told that they give us extended validity or they will put in airtel wallet where we can use it. Latter they said that amount transferred to main balance it can't be used for recharges. More than 10 months talking to airtel, they give us different reasons but they are not allowing to use it.
Every time they are saying,...
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S
sachin gawali
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel withdraw validity after make a life time recharge scheme

Address:Mumbai City, Maharashtra

Dear sir,
I am a customer of airtel cellular prepaid holder. My number is [protected]. I was purchase prepaid sim card in year[protected] as a life time validity to paid amount of rs.999/-
But recently i am received sms from airtel that the you will recharge for every month to active your connection.
Why should i recharge for validity because i was pay for that in 2006-07 & company provide me life time validity at...
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R
rudra_partap
from Katra, Jammu and Kashmir
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monthly minimum recharge

Address:Kathua, Jammu and Kashmir, 184142

Let assume that i recharge my sim first month for rs 35 and give me talktime 26, and next month again i recharge the same and give back the same 26 balance for that now i have 52 for 2 months and i dont waste my single rupee for making calls then why should i need toh again recharge 35 in next month if i already have 52 in my account? Plz take an action against it...
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R
Rahul2626
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airtel incoming calls

Address:Dharmapuri, Tamil Nadu, 636810

Hii sir
I am using airtel sim minimum 8 yrs, now i am working in saudhi arabia so my airtel sim using in my home in india, only for incoming calls, my balance also 379 rs but now airtel cut my incoming call and customer call ask me recharge or this number deactivate after 15 days, then after 1 month your number will be sale for other customer, what is a new traffi in india now india is developing country the telecom users came back...
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S
Sudhir Bhatnagar
from Noida, Uttar Pradesh
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unblocking of my personal mobile no

Sir i m a housewife and an advocate. Just to pass my time and to earn a part time income to support my family, i m working part time from my house.
I have no intention to hurt or harass any one. But still my mobile no has been blocked by TRAI.
I request you to kindly unblock my no. and oblige.

Thanking you,

Renu Bhatnagar
Vodafone User
Dwarka New Delhi...
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S
shailesh bhuwad
from Mumbai, Maharashtra
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about airtel & vodafone recharge plans

Address:Mumbai City, Maharashtra, 400067

I got the message from airtel and vodafone cellular company that they deactivate the incoming & outgoing call if i'm not recharge every month starting plan of 35₹. And har month 35₹ recharge karne ka har ek ke liye capable nahi hai. So the small recharge coupon of 10, 20&30₹ are very useful & that recharge not limited only one month. So airtel, vodaphone small recharge band karke bahut nuksan hone wala hai because most of customers...
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A
AFsane DReam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forcing customers, then taking money

Today, i've checked *122# on my idea mobile no. [protected], and after few minutes one pop up is appear, in which 159 rs offer being provided for 28 days, unlimited calling and unlimited data.

So i recharged thru my main balance, i had more than 200rs.

Got success message that, 159rs has been debited thru my main balance, remaining balance is 62rs.

I've shocked because i've not received mentioned...
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Address:Hyderabad, Telangana, 500011

Hi sir,
I got message from idea cellular that they are disconnecting my incoming calls and outgoing calls if iam not going to recharge every month. As per trai guidance if there is no incoming and outgoing calls for 3-6 months, then only they can disconnect calls n deactivate sim. Could you please do check and give necessary action in priority......
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D
Dharmendra Bora
from Khawhai, Mizoram
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no network coverage area

Address:Golaghat, Assam, 785625

In my area jio internet connection is very slows, it show's download speed is 45 to 55 kbps. It is big problem to us, i was many complaint at jio customer care service but they could not respons us.in my are there are tow jio towers installation about 800 meter far distance in my location. But network signal is very poor. Always shown 2 signal bar in our mobile.
My address is
Vill - mout gaon
P. O. - bokolai
Dist...
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L
Lrameshsnsastry
from Tiruchirappalli, Tamil Nadu
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unlawful disconnection of cell numbers causing damages and losses

Address:Chennai, Tamil Nadu, 600122

Name. Ramesh. S

Address
Apollo flats. C - ground flr. 3 multi nagar main rd gerugambakkam chennai. Tamilnadu

Mobile number. [protected]
Email id. [protected]@gmail.com
Faulty telephone number [protected]. [protected]
Service provider. Airtel

Grievance description

Sir

I am using [protected] and [protected] prepaid numbers for business. [protected]...
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A
Akib Kumbari
from Channarayapatna, Karnataka
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airtel minimum recharge plans

Address:591307
Website:Airtel co.in

Sir despite of my holding of balance in my airtel account i'm getting messages that my number will get deregistered if i don't recharge with minimum plan of 35rs starting pack and if i do not recharge my airtel numbered against my number then my number will get deregistered despite holding a minimum balance in my account please trai take some action against airtel against this issue...
Please help me in this regards......
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K
kapoor nikil
from Agra, Uttar Pradesh
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complaint about mobile network airtel

Mobile network like airtel has maximum recharge values. The minimum is rs.35 and validity is one month. Customer has to recharge renewed monthly else outgoing is cut offed and incoming cut offed by fifteen days. Even if balance is, validity cut offed.
Trai has to take steps regarding situation of and about mobile networks maximum recharge values.
Thankyou....
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M
Mallik Prabhakar
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service centre had not done his work fully

Address:Samastipur, Bihar, 848101

Sir /madam
I have purchased a redmi 6 three months ago but it's has been hanging after few days so i submitted the mobile phone in to mi service centre samastipur. He told me it's display issue he ask me give some time after 7days he called me. I will receive my cell phone but i can't check another issue. My cell phone setting had changed as like before submitted mobile the fingerprint scanner is ok but recently i can try to use fingerprint...
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