TRAI Complaints & Reviews

Hello sir,
I am a customer from airtel last 9 years or more. From october onward they imposed to recharge additional plan or pack to receive incoming call or outgoing call even i have money in main balance. They said that i should recharge to continue i/c or o/g service else your sim card service will stop. When i bought airtel sim with a customer agreement of lifetime validity on sim card service and before october 2018 they show...

I am the customer of your telecom service and done the recharge of amount of rs 35. My problem is my sim card was broken inside. Then i am call customer care number to resolve the issue and suggest to go nearest airtel store with our original id proof. Then i am going to nearest airtel store which stablish in geeta colony and where tell your sim card is block and please recharge of rs 35 to unblock your sim cards then i do i goes to sikh...

Telecom companies such as Vodafone and Airtel have stopped the incoming and outgoing services despite having a lifetime validity sim card with a certain amount of balance in prepaid sim. As it being my old number I have connected it to all major services such as banking, income tax, and for various other private institutions. I am having problem to do my day to day important activities related to it. It is highly ethically incorrect just...

I have ordered the indepedent tv (Reliance tv) settop box from thier website and made a payment of rs1999 on 10 nov 2018. I got the message from company that

"dear customer, your workorder no is 673186, and your customer id is [protected], your installation will be completed shortly. Independent tv" and second message
"dear customer, welcome to independent tv family your booking id - r[protected] and installation will done...

I suddenly received a SMS from idea stating that my request for barring my has been successfully processed and my outgoing call was immediately barred. when i call customer care i was directed to their showroom where only I got to know that my number was barred by TRAI for that I have used it as a commercial number. I am a very small time single operated entrepreneur and my business also very dull. I am struggling to manage my break even....

No channels are coming from eve 6pm. From 2 months i have raised more than 10 complaints and made 50 calls but no proper response. They are not closing my account and not refunding my money. I took yearly pack for 5700 which is frustrating for me and 2500+ for set top box. They don't care about customers. Please take this seriously.
Box card no:[protected]...

Dear sir,

I have been using vodafone and idea sim since last 4 years or more time

But since some time vodafone and idea both have a message in sim, that recharge every 35 rupees per month.

If it does not happen, then the incoming and outgoing facility will be tied to your phone.

If it is a kind of force

And both the idea and vodafone sim can not be tied, because...

Hello Sir/ Madam, That you had passed the order that the Telecom operators should not cut the Consumer incoming and outing Calls. I am customer from Vodafone Company and I have not recharged for my Mobile number but they cutted the call and additionally the had taken rs. 35 for the next plan automatically and I had called the customer helpline of Vodafone around four times but they didn't give any proper reason and they are blaming the TRAI...

My son aadhar no.[protected] he used sim number [protected] he lost this no. But now my son was expired. I want this number for business purpose. So give me this number replace to my wife aadhar number[protected]. We submitted death certificate of my son. We required above number is posible or not
My running number [protected]
D. Ramakrishna
14/674-5, nakash, kadapa...

Hi,
Name: lakshmi narayana eruvuri
Mobile number : [protected]
Operator: airtel
Circle:andhra pradesh

Airtel was stopped both incoming and outgoing services for me and sending messages as mandatory recharge for incoming calls even having balance in my account outgoing calls not going.
Will you please confirm is there any rule for need to pay or recharge for incoming calls....

Dear Sir Myself Sombhunath Mukherjee i'm not getting any bill from airtel company.They want to make payment immediate basic for my mobile number [protected] which is already port and i used other operator but from my previous operator they did't send on the last bill so i want my Bill for make payment.

My previous operator demand that make payment other wise your line was disconnected.But if i don't get the bill how i do the...

This is not a complaint, this is my query. I want to know - q) is it compulsory for a
Subscriber to take the basic pack of 100 free to air channels at rs 130 (Plus taxes) along with the paid channels which he/she will choose on a la carte basis?

Please clarify if a subscriber can opt not to take the basic pack of 100 free to air channels or he /she has to mandatorily take the basic pack....

Dear sir,

The service of my airtel number has disconnected by the service provider. Now to get incoming calls asking me to recharge every 28 days with a minimum amount rs.23 which doesn't have any talk time.
Kindly solve the problem as early as possible.

As i understand that many customers facing same issue.

With thanks and regards,

Vipin joseph...

I've number a of airtel which is valid till 2032 but suddenly airtel changes validity period to december, 2018. I've called to customer care 121 they told me trai give them notification to collect validity recharge from customer. I've recording of customer service officer. I want to know that trai issue as such circular which they told about or they cheated to customer.
Sandeep kumar jain
[protected]...

1-17/12/2018 from this date airtel telecommunications company has been stopped my incoming and outgoing service on this number -[protected].
According to me as a law student it's perception airtel telecommunications company stretch unfair trade practices that can't be suffered by me.
Because the company deviating the rules and regulations which made by trai....

The base is rs130 and to buy the additional channels like E TV, GEMINI, MAA TV, Z TELUGU, SPORTS the customer has to pay additionally 80 rs to wacth. before this the cable operators provided almost 420 channels at the price of 150 rs.
now a days TV become one of the part of daily life for all the people but due to this rule the people who have money can only see all the channels but what about the daily labour situation.he cannot...

Airtel dth, bangalore has not providing services even after i have recharged rs 410 as monthly rental through airtel mobile app. Its been more than 7 days the services has been suspended, error message displaying that services suspended due to no balance in my account. Every day i follow-up with customer care and no proper response from the call center. They have created ticket and keep on saying its a technical issue and will be resolved...

Couple of months ago vodafone announced of minimum recharge pack mandatory even if the customer has lifetime validity account or the customer outgoing validity will be stopped.
Trai made notification after vodafone announcement that no customer mobile would be deactivated or service stopped if customer satisfy trai terms (I. E mandatory minimum talktime, minimum one usage in period 90 days.)
What vodafone did is rejecting trai...

Dear team
I had port my mobile no [protected] mtnl to vodafone on date 17 october. But my number incoming and outgoing call stop when i use 4g data and when i uses 2g for incoming and outgoing call than my mobile net data stop, so i no paid online any billing by this network.
Because i have no received any otp in this method, vodafone stop my any message, incoming and outgoing on this number. I face this problem.
I go...

Please unblock my number for all incoming and outgoing calls and sms. I am not involved in any telemarketing activities.
Number blocked [protected]
Date of blocking 16/12/2018
Email id for communication gaur. [protected]@gmail.com

Please advise how can i get my number unblocked. This number is my personal number which is not involved in any kind of business....