TRAI Complaints & Reviews

Hon'ble shri manoj sinha,
Min. For telecommunications,
Goi,

Dear sir,
Highly appreciable govt policies for public good are willfully scuttled by telecom service providers at will and extreme ease. It puts to harassment mobile users of the country. Given below is one such example pertaining to jio mobile service.

1. A number [protected] was ported from vodafone to jio. After porting, it was discovered that jio mobile phone service is not compatible with apple iphone 5s. Company admitted to this fact but did nothing to remedy the situation. I was unable to call anybody with jio sim and therefore thought of going back to vodafone. Since reporting cooling period is 3 months, another number from airtel had to be taken to meet my day to day needs.

2. After 3 months mandatory period another request was made to jio for reporting the number [protected] back from jio to vodafone on 26/09/2018. Rs. 550/- was paid for this reportability to vodafone executive mr bhim in paschim vihar.

3. A month has passed since this portability request to jio com was made but concerned jio executive is dilly dallying till the writing of this email for fulfilling my request. On the contarary jio is harassing me by resorting to most frequent call dropping on my airtel number [protected]. I suspect it so.

Your intervention in the matter is requested. An exemplary punitive cost punishment action is required to be taken against jio mobile executive for harassing the customer on the issue. It is necesary to take stern action for improvement of system for future. Jio must compensate me for this harassment by at least rs 5000/-.

Shashi kapil.
[protected].
Gh-12/4, paschim vihar,
New delhi -87

We the residents of gandhi nagar. Challakere. Chitradurga (D) karnataka. Requesting to remove reliance tower located in residential area. We are faceing healt issues form the hazardous radiation form the tower. And the poor structure. The metal profile are falling from the tower which may harm the people. And the transformer is place with less than 10 feet from the neighbour house

Dear jio team

Inform you is 48 hours complete but my concerned not resolve on 4g speed related kindly resolve my issue otherwise kindly back my number in vodafone again it's a humble request to you kindly back on my number in previous service provider vodafone
Im not sending a single mail on my laptop due to useing my mobile hotspot
Kindly resolve my issue
Otherwise i am going to complaint in consumer court

Regards
Parvez khan
[protected]

As i was not using vodafone number, [protected] for past 3 months as unnecessary bills were charged and asked for clarification but they never helped me on that hence was not using now they are against me and talking bad on me fromm customer care ladies. Kindly help the needful as these people calling and using unaparlimentary words

Kind regards
Udaya prabhu

Airtel my previous service provider has not submitted payment doc of my port out no [protected]
As a result my services has been suspended by vodafonerequest for urgent action
Request to take action against airtel n vodafone both on harrashing me due to their internal conflict n barring my services of no [protected] which has been ported from airtel to vodafone

Respected sir,

To whomever it may concern, i keshavan r having a airtel prepaid number [protected] using it for past 8 years.

Recently i have been facing problem thaat my sim number has been barred by trai, because of thia my number i suspended temperorly by airtel.

The reason for barring my number is not valid reason. I gave the above number to several commercial and non commercial purpose, i have never done any violation.

The airtel ndnc customer care gave an intimation to forward towards trai.

Please help me out to solve the problem.

Thankyou
Regards
Keshavan

Hi team,

I'm idea telecom user, past 10 years using this network. I have currently using 449 plan, and i'm using every day internet and calls,

Today (18th oct 2018), used with same as i using previose days, so, suddently shocked that my data balance as well as main balance 288rs. Got deducted, instantly i called customer support. Thay are giving proper reason to me, how data and balance used such type info.

Hence reaquesting you to check this issue and help me to get back my money asap.

Thanks & regards,
Mohd pasha
Mob. No [protected]

Dear Sir My Company Name is Fashion Tech So My Owner Number Is Airtel [protected], I have gone to Jio Services My office and house is the best And Airtel not network in my office and house so three And four Time porting code generate and all bill payment and extra bill payment but Not release My Number So Please Sir I Request sir My number is convert My Jio Service .
And My mobile Number Is [protected], [protected] & [protected]@gmail.com

Thanks Sir
Sandeep sharma
HR. assistance
Fashion Tech

I have been charged international data roaming charges. I have not requested airtel to activate this service during my recent trip. They activated it without my request and permission. Even while travelling, i have not used any data. I am still being charged. Airtel is not providing me details of why they activated international roaming without my request and also not providing details of what i have used the data for. I have already raised a complaint with airtel appelette team but even they are not able to provide me the details of what i have used the data for with clear details and also not telling me why they activated the roaming without informing me. Without providing me any information i have requested for, they are forcing me to pay the amount.
My airtel # is [protected]

Dear trai team,
I'm using airtel and jio sim in same phone, this month i'm recharged my airtel number for using internet, but the time when i use my internet in airtel, the jio signal is totally lost even incoming call is interrupted by the company, and when i'm close my internet in airtel, the network in jio return as normal, when i try to connect for costumer care service in jio they give unusual excuse like i[censored] use internet in other sim, services are stopped by company etc.
Please do the needful

One person had phoned me and saying that i m calling from shopclues and you won 1260000 cash or tata safari car, and asking my bank details. And told that you will receive 1260000 in your account 10 to 15 minutes.. So i ignore but i don't want this bloody fraud calls please i kindly request you please stop this nonsense call on my mobile. Humble request you to action on this company..

Number is [protected] please call on this number and verify..

Regards,
Vishal

My mother is using airtel sim [protected], she is not using any app or internet website even though airtel is charging 99 rupee s saying that "you have downloaded internet game",. While my aged mother do not know how to operate internet.
It is requested to you check this undisciplined operation of airtel service provider and ask them to refund the deductant amount from the balance.

Dear sir/medam

Just recently im joined in teli marketing so i dont know about this bloxking my no please sir im linked my phone number to the my bank accounts and all othe wllets pleasesir my personal rlatives ao please unblick my noo
I dont doo like thise next time please sir
Please please unblock my number sirr

My no is [protected] this one is my blocked no
And my alternate no is[protected]q

Dear airtel team,
This is refrence to my number [protected] which was barred on 2nd october 2019 & after giving justicfication the complainant has taken back his complaint.
However it has been more then 4 days that i m suffering with no outgoing facility & mo internet on my number.
Mr kashif had mail me that my number has been unbarred & sended for reactivation of the same but i m still unable to use my services as when i spoke to customer care of airtel they said my number is [protected] is still under barred status it has not been sended for any activation process.
Its humble request to you please complainant has taken back its complaint please kindly activate my services asap as i m in urgent need of my number.

I am anoop c from tamilnadu (State) erode (Dt). I took a new mobile connection dt (15.04.2018) from vodafone. For my convenience i activated call forwarding option. But that option didn't work at all. I made a complaint in vodafone comlaint care (198) (My docket no is[protected] regestered 08.10.20180) they told me that they will rectifiy the problem by tuesday 09.10.2018. But they did not take any action on my query. As on date 11.10.2018. The problem is not solved. So i called them. They asked me to change my mobile handset. It is new one from samsung. I took my mobile handset to samsung authorised servic centre. They promised me that there is no problem with my mobile handset and told me that problem is with vodafone. (I tried my sim with other mobile handset. But call forwarding option is not working.) so i fell they have been miss guiding me by saying that the problem is with my mobile handset.
So i wish trai to take necessary action to rectifiy my problem.
My mobile no is [protected].
My email id.. [protected]@gmail.com.

I ported my operator from aircel to bsnl but after 2 months my sim stopped working as i was out of town when i came back i saw my sim was not working i contacted to head bsnl office they said due to some reasons aircel ported back my number. But the fact is that aircle is not more working in jammu and kashmir. I had this number on my email id verification and also in bank account. I am helpless from past 2 weeks. Help me out from this my number is [protected]. Please help me as soon as possible.

Dear team,

There is a issue happening with me from last 1 year that on my airtel prepaid number which is [protected] i an getting calls from mutliple numbers n ever time the caller says that he/she has received a miss from my no n when i asked from which number they always confirm ita [protected] there is only difference of 1 digit i. E. 3rd last digit mine is "4" n this is "7".

This number [protected] its of vodafone n already not in use still people are getting calls from this number however when they call back on this number that call land up on my number.

Need your help in stopping these calls as this incorrect number does not belongs to me in any manner n now days i am getting irritated becz in a day i am gettin around 50-60 calls for the same.

In case of any clarification required pls feel free to call me.

Regards
Shailja dawar
[protected]

I have been facing the network issue since last 4 months. I have raised this issue several times with the service provider (Airtel) but haven't seen any action so far.

Mobile number: [protected]
Consumer forum complaint: 826482

Attached is the screenshot, showing the speed of the internet that I have been receiving.

It has got to the level where I had to raise a request for Mobile Number Portability, but it has been rejected twice by Airtel saying I haven't completed 90 days of service.

I would really need a resolution and compensation for this inconvenience that I have faced. This is consumer harassment and I have lost thousands in this time period on the bills and a lot of time has been wasted chasing the service provider to have the issue resolved.

My name is siva jena. My airtel no is [protected]. My balance talk time was more than rs.150. The airtel officials have deducted all the money on filmsy or false grounds. I complained against it and requested to return the amount. The airtel officials refused to return the money. One airtel official manasi das telephoned me via mobile no.[protected], told me that the amount has been deducted for fun program and the amount will not be returned. She also called me a mad person. I request you to instruct airtel to return my balance. I have not authorised airtel to deduct any amount. They are deducting the amounts on their own.
Siva jena

Sir i can not receive any call on my jio number by no any bsnl number.
I cal many time to jio coustmer care but. There is no any solution.
Please help me.
Mai bahut pareshan hu sir please take some action as soon as possibel.
Coustmer care supervisor said that this is not our problem this is bsnl network problem. There is no solution for me.
Please take action sir g