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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 170

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D
Deepu89
from Bengaluru, Karnataka
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vodafone bills

Address:Dharwad, Karnataka, 580007
Website:[email protected]

Hello, (Deepak :[protected])currently m using Vodafone postpaid plan ₹299..few days back I hv ₹ 399 plan so on July 30 the I converted my plan into ₹299.. after that I bill wud raise as per new plan(299)..but the bill was ₹399+GST oly( about ₹450).so I raised a complaint against Vodafone executives ..after few days bill was wayoff for₹ 359( aug mnth)..so again bill on sep month is ₹549.. I hv called the customer care as they...
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N
NIRAJ BHARGAVA
from Agra, Uttar Pradesh
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call divert

After lodging a complaint regarding problems of call divert from Airtel to Idea no., the issue has not been resolved by the service provider.

The Airtel executives are not handling it properly and since last 45 days they are just sending a mail/ calling that the issue has been escalated.

I am able to divert the call to no. starting with 9 or 7 from any handset and any service provider but not to idea no. starting...
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V
Vin_M
from Chennai, Tamil Nadu
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blocked my mobile number

Address:Chennai, Tamil Nadu, 600097

Below is the last message i received from jio. 'dear customer, as per trai's tcccp (Ndnc) regulation dated 24-may-2013, services on your jio no. [protected] are being disconnected on account o[censored]cc violation (S), your associated airtel numbers, if any will also get disconnected shortly'

Its my personal as well as business number being used for so long. Not sure how/ why it was barred. Even my outgoings are much lesser than incomings....
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S
Sow547
from Bengaluru, Karnataka
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jio postpaid services

Address:520010

Hello Team,

I am Sowjanya Ravipati, i am using jio postpaid number [protected]. Since last 16 days i am having issue in getting my incoming messages..i gave many compalints to jio customer care people.but their is no reponse till now and now simply they are telling that it is handset issue. (for your information i tried using an other 2 jio numbers in the same handset they are working very fine, so their is no handset issue..please...
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S
Subhankar Das1
from Kolkata, West Bengal
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airtel deactivate my account without any information

Address:Kolkata, West Bengal

Respected
Sir/madam

I am a prepaid consumer of airtel prepaid mobile connection for 7 years.
One moths ago airtel deactivate my number without any reason. When i visited airtel store customer care executive told me that my account is deactivated for not use 3 months but this is not right sir. The customer care executive threaten me that if i want back my number i have to take postapid plans. Sir i am very poor....
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P
P.M. Iqbal Kairangala
from Chennai, Tamil Nadu
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ii sent port request and tata docomo did not support it

My Docomo number [protected]
I not satisfy tata Docomo service. I want port to other network.
So
I sent Port Request many times and Tata Docomo did not support it
I sent 6 time port request. But I not get port code...
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9
9505671917
from Anantapur, Andhra Pradesh
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upc request

I am Unable To Getting UPC "Mobile Number Portability Code " for My Present BSNL NO [protected]

Even thou I Sent Proper Prescribed Format
PORT [protected] To 1900

Reply Coming From 1901 is
(Incorrect request, please send the UPC request with correct format "PORTMobile Number" to 1900)
As Show Above in Bracket

So Please Resolve My Request in this Regards

Frombr...
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G
Gaurav201092
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network problem in rohini sec 24

Address:New Delhi, Delhi, 110085

Sir

I have using a Mtnl no [protected]
Sir i have facing a network problem in our area Rohini Sector 24 pocket 12 delhi 85
In indoor the no service is show I have complain of Mtnl dolphin so many times but Mtnl dolphin not response or not attempt my complain I have facing both 2G and 3G coverage problem in our area last 3- 4 months I request you please action my concern
My contact no - [protected]...
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M
macji
from Delhi, Delhi
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9650979997 is blocked for outgoing calls

Address:Faridabad, Haryana

Dear sir,

Hello sir
My airtel number [protected] is blocked for outgoing calls to send and receive sms from my contacts since month of january 2018, for reason of bulk sms send by my other number [protected], in future i will not sent any bulk sms, please unblock my number and activate all my services, my business is too much affected from this inconvenience.

Please help in this regard
Thank youbr...
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S
sumitpant09
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6 sim on my aadhaar-969965849992

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have brought new Jio no:- [protected] from Jio store and sim activation got rejected. I call Jio help line, they said I already have 6 Sim activated on my Aadhaar, that's why activation was rejected. I have only 3 no that are activated on my aadhar and I dont know about any other 3 sim. I talked to Vodafone/idea store, Jio store and Airtel store and they give no information. I want To activate new JIO number. Can you please look into this?br...
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J
jagannaths
from Chennai, Tamil Nadu
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pesky calls on my dnd registered mobile number

Address:Chennai, Tamil Nadu, 600028

I have a number [protected] which is registered under dnd. Despite registration, i have been getting unsolicited marketing calls and sms. The sad part is even vodafone agents disturb me with sales calls. I received two such unsolicited sales call from [protected] and [protected] at 6.18 pm and 6.17 pm and these two are vodafone marketing agents on 25.09.2018. I request you to kindly take action against the holders of these two numbers as well...
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D
deepsukh
from Chandigarh, Chandigarh
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non conversion of number postpaid to prepaid.

Address:Ludhiana, Punjab
Website:[email protected]

With due respect and regard

I request that i am customer of vodafone company from last 5years having mobile number [protected]. I received a call from company to link my adhar card to my number. When i visit vodafone store sarabha nagar, opp. Kips market. Ludhiana. They compel me to covert my number from prepaid to postpaid otherwise my number was stopped by company, unwillingly i agree to covert. They also assure me that after...
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Address:Mumbai City, Maharashtra, 400053

Dear sir,

Please resolve it as soon as possible, as my vodafone no got blocked by trai due to making of promotional call, but i have not been in such a case. Please reactivate my number as soon as possible. As it is my primary no. It is difficult for me to handle it no. I have not done any message or promotional call. It does not make any sense to stop sim service....
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M
manjula m
from Mumbai, Maharashtra
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airtel mobile bill/ refuse to update my payment

Address:Chennai, Tamil Nadu, 600049

Dear team,

I had paid Rs.647 towards my mobile no.[protected] for aug'18 bill payment, but airtel officials refuse to update my payment they said its failed transaction.

its a successful transaction i have given by banker confirmation mail for supporting this. even through they refuse it and try to cheat me.

RRN no[protected]
Amount Rs.647
Date :[protected]

regardsbr...
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R
Rova
from Jangaon, Telangana
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worst services

Address:Khammam, Andhra Pradesh, 507101,500049

I ported my number a year ago to airtel. Since the time i ain't get a quality put a side minimum service i didn't get they made me disgusting with allover services theirs including voice over call, data connection, unwanted add on services without customer interference. If speak about signal coverage better to keep mouth as shut, mobile will be in switch on if other side made call the number will give you switch off notification when you...
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R
Rajeshwar333
from Hyderabad, Telangana
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airtel not providing services as per plan-cheating people-punish airtel-reg

Address:Rangareddy, Andhra Pradesh, 500018
Website:WWW.AIRTEL.IN

I am rajeshwar rao using airtel 4g hotspot postpaid internet dongle from last 2 months. At the time of taking the airtel connection, i was told the internet speed will be upto 150 mbps.
From the date of purchase i am not-at-all getting good internet speed. Since from last 4 weeks, the internet speed is very very bad and now i am getting speed less than 600kbps.

During the call with airtel customer care, they replied...
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S
Sumanbir chauhan
from Noida, Uttar Pradesh
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airtel turned down port request

Address:Ghaziabad, Uttar Pradesh, 201016

Mobile no.[protected] n [protected] on 15/09/2018 applied for jio portability i. E transfer of services from airtel to jio network n deposited sufficient amount as advance bill payment for both mobiles. On22/09 airtel refused for portability with the reason bill not paid. While i had deposited required amount in advance. Still i got credit balance. Inbetween airtel people again n again pressing me to continue with airtel. Airtel is unnecessarily...
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S
Sanjeev kumar 230391
from Kenduadih, Jharkhand
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cross connection

I am using airtel network. I tried to call my friends no it is getting connected to other no which i dont know n i have to face abuses. I talked to shhama misra airtel representative. She is not even admiting. She is telling me to go to police we cant do anything. The no on which tried to cal is my friends no n it is saved in my phone with name still they are telling that there is no problem from our side. This is not first tym i m facing...
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E
Er Md Shahnawaz Salik
from Patna, Bihar
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poor signal of jio network.

Address:846004

Poor network/ signal
Hii.. I'm from darbhanga (Near khan lodge, zila school) in bihar. Now a days jio has a huge no of subscribers in all over in india. Darbhaga is also one of them. I'm an existing customer of jio since 2016 and till the date. Every time i subscribe 399 plan in which i get 1.50 gb of data for 84 day. But the sadness thing is that i never could use my 500 mb of data out of 1.50 gb in a day. This just because of the...
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S
Sakamuri Vinod Kumar
from Cuddapah, Andhra Pradesh
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sim replacement not activated.

Address:Chittoor, Andhra Pradesh, 517583

This is s.vinod kumar have taken the portability [protected] no.from idea to airtel last 6 months ago.1 week back i lost my mobile so i have gone to airtel store & applied a replacement sim .they told me that my sim will work within 4 hrs but it didn't activated.so i called customer care & asked why my sim didn't activated.they told me that take another sim .i have taken another sim &it didn't activated.then i asked customer care they told...
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