TRAI Complaints & Reviews

Hello team, I am having issues with my broadband from last 3 days and no one bothered to call me back for the issue. I am calling back to back to your customer service team and also spoke to the supervisor Madura and mustafisur pasha and got the assurance that issue will be resolved by today 3 pm. Madura told me to give her last chance and issue will be resolved by yesterday however she didn't take any action. Today when called to disconnect...

Dear sir,
My name is rupesh kumar my contact number is [protected] i am a vodafone customer, today any person call me and blackmail to sim deactivate whenever my number he said to deactivate, after 1 hour he almost deactivate to my number, i am strange how it possible to deactivate my number. I am humble request to find the busted and punished him....

I am vodafone and airtel user, i just want to hilight the issue which i have found on customer complaint numer "198"

Whenever i call on "198" from any network then the option to connect customer support officer is kind of hidden and it come randomly. Like ther is no direct oprion which come.
First dail this and dail that after doing 2 3 time above then they provide the customer support option it take almost 5 to 10...

Character Encoding : Unicode (UTF-8) Font Used : Mangal Language : Hindi

मुझे टेलीमार्केटिंग मैसेज एअरटेल #Airtel द्वारा रेगुलर भेजे जाते हैं„ जबकि मेरे द्वारा DND रजिस्ट्रेशन भी कराया गया है।

#Airtel कंपनी का मोबाइल...

I am receiving telemarketing calls despite dnd registration. The ndnc registration number is f[protected]. (Phone no-[protected])
I am getting messages from the following places:
Hp-bnkadl
Bw-saving
Rm-prmhlt
Bh-vtrust
Bw-aforce
Md-hndlab
Im-prsgrp
Bh-foodnt
Bw-dhchsl
Md-nievsh
Ax-myloan

Frequent calls to airtel helpline number of 1909 have given...

Mobile no [protected]
Lalit kumar
Vodafone company have levied the wrong international roaming data charges of 7 mb of around rs 4100 in bill of aug 2018, Same service is not used by me, But the company is not ready to understand this, Self has request on many level in company and customer care center also but not solution not worked out.Company forcely want to take wrong charges from me. Am vodafone customer from last two years...

Respected sir,
I want to inform you that i am receiving multiple telemarketing sms from different organisations to my mobile no [protected] though i have registered my mobile no with dnd.
Some of the recent telemarketing message received are from md-heltpx, bt-ramans, ax-tradez, ax-pbinvt etc.
Hence i request you to kindly block these type of telemarketing sms as they are annoying.
Regards
Bedabit acharya...

सर में और यहाँ पर रहने वाले सदस्य पिछले 3 महीने से जिओ की ख़राब इन्टरनेट कनेक्टिविटी और काल ड्राप बहुत अधिक परेशान है फ़ोन मिलाते है या तो आवाज नहीं आती या बीच में ही आनी बंद हो...

Dear sir/madam


I am using bharati air tel connection since 2010, bearing number [protected] and then i convert my post paid connection to prepaid before 100 days and from 10 days i am trying to port my sim to another service provider but bharti airtel were unable to give me upc code. I called every where of air-tel customer-care but they were unable solve my problem same i goes air-tel store karanagar srinagar they...

On 8/11/2018 8:40 PM, arun vij wrote:

It as a matter of concern that there is no signal in my area. Neither we can talk nor use internet. Needless to add that my whole family is a JIO customer from very begining.

The matter has been taken up with customrr care and their reply is that the problem can be resolved after 120 days.

It seams that there is no internet signal support of JIO and the customer...

In reference to previous complaint with id 2056769 this is further added that after communication with airtel postpaid customer executive and receiving the e mail from airtel as below:-

"dear soumajoy majumdar,

Greetings from airtel!

This is in reference to your email inquiring about the outstanding amount pending on your account for your number [protected].

Subsequent our discussion...

Dear sir as above i said, my father's name is mr. Lalita kumar acharya, my father's airtel mobile no is [protected] has got a msg from airtel, some kind of musical sclate has been activated and for this 99rs has been charged. I request him that it was deducted wrongly as he hadn't do anything for the activation but the coustmer care man didn't accept that said we didn't activate this you did... Sir my parents and i think others likely to call...

Dear airtel nodal authority,
I would like to bring your kind notice that because of careless attitute of airtel i have suffered a lot.
My mobile serices has been stopped (Mob - [protected]) yesterday from 10 am to 8 pm.
You have not provided the bill of my secondary no ([protected] from 26th may to 25th june) due to this you have stopped my parent no sercices. You have sent a sms for payment. I just want to know in a...

We have received jio bill for the month of july-2018 which was amounted rs.1255.92 and it was mentioned on bill that if we pay the bill by 07.08.2018 then we have to pay rs.1230.92. Hence, we paid 1230.92 as on 06.08.2018.
Later on we received mails from jio stating that rs.25 is still due and we have to pay this amount otherwise the services will be interrupted. We had called to jio customer care in this regard and they told nothing...

Idea network deducting my account balance by implying celebrity chat charges. This option is not subscribed by me anytime. When enquired in customer care and asked to refund the amount, they deny it and false statements. Besides, they denied to provide proof of activation claimed by them. Kindly request you to act on this fradulant and do the needful to get my money back...

Dear trai,
My vodafone number [protected] has been suspend from vodafone as per instruction from trai is what informed to me.
Reason - doing marketing and promotional activity
Fact - no i never did any such above mentioned activity.
But vodafone is least bother to listen to his client without any notice or warning its deactivated later when i contacted nodal officer of vodafone bangalore, they can see one (1)...

I've recharged my jio with 399 plan and it was successful. But when I tried to redeem it, what they are showing is void (nothing). And when I tried to contact the customer care service what they were saying was completely pointless. But then I told them to activate it from there because I know they can do it. And the answer they gave was "we don't have the authority to do that". What is it really they want? They are cheating with the customers....

My idea prepaid number disconnected by idea service center saying it is not used in last 90 days. However i used my number for incoming as well as outgoing calls in last 1 month and this seems to be some mistake by idea and now to correct it they want to me to visit idea store. I told them that currently i am not in my home network circle and cant come to maharashtra just to visit idea store and start my mobile number. This is really a lot...

I am writing this mail in completed distress by the service i have been given by reliance jio

I have paid rs 4500 for an internet connection to reliance jio vide hdfc cheque in november 2017
Till date i have not been provided with the connection or the refund

Request you to kindly look into this and get the refund done at the earliest along with the interest till date

The case number is...

Dear sir,
I m preeti chaudhary from bulandshahr i am used airtel number my number is [protected]. I have recharged my number with 100 Rs /- Full talktime and also recharged 48 Rs net pack on your airtel app and airtel payment bank I have got a msg for 48 Rs benefit 01 Gb data for 28 days and also show on airtel app this offer i am also used another Idea Number today suddenly i am check my balance and i see my balance is zeri i call...