TRAI Complaints & Reviews

Poor network/ signal
Hii.. I'm from darbhanga (Near khan lodge, zila school) in bihar. Now a days jio has a huge no of subscribers in all over in india. Darbhaga is also one of them. I'm an existing customer of jio since 2016 and till the date. Every time i subscribe 399 plan in which i get 1.50 gb of data for 84 day. But the sadness thing is that i never could use my 500 mb of data out of 1.50 gb in a day. This just because of the poor signal of jio network.
I hope jio telecom will consider my issu and will take appropriate step for their optimistic consumer.
Thank you!

This is s.vinod kumar have taken the portability [protected] no.from idea to airtel last 6 months ago.1 week back i lost my mobile so i have gone to airtel store & applied a replacement sim .they told me that my sim will work within 4 hrs but it didn't activated.so i called customer care & asked why my sim didn't activated.they told me that take another sim .i have taken another sim &it didn't activated.then i asked customer care they told me that i have to ask airtel store that i have bought sim.while i asked airtel store they told me that i have to ask customer care.this is second time i am facing problems from airtel.for first time potability didn't activated i lost my business partners & amount & now this is second. i am really stupid taking connections from airtel. this is really worst network, because i am really facing second time lost my contacts, business, money.I urge you to activate my no [protected] from airtel.i will never take airtel connections in my life & i will never refer my family, friends, colleagues take connection from airtel.this is no.1 worst service provided my airtel to customers

I am getting daily minimum 10 calls on my 2 mobile numbers for change of service provider ie vodafone to airtel.

Existing - vodafone,
Mobile numbers - [protected], [protected]

I don't want to change it now.

Pls stop these calls immediately other wise i will go to consumer court and register complaint.

Shekhar gupta
[protected]
[protected]

Am from thirumullaivoyal
Chennai-6000062
Maragatham chandra sekar street
My lco address monika cable (Sai cable)
He providing vk digital mso signal
He proving me k mega pack price ₹ 180 am having bill statement
But my lco collecting ₹ 330
Total price hike is ₹ 150
I agree some amount for lco may be ₹ 50-70
It means total ₹ 180 + ₹ 70 = ₹ 250
But my lco collection ₹ 330
Please take some action more than 500 houses + shops we are affecting
Please take some action
Thankyou trai

Hello sir
My vodafone number is [protected].

It has been blocked to send and receive sms since some month in 2015. At first i thought it will be corrected automatically. But then it was waste waiting.

Then i complained so many times to the network provider. But still the problem remained unresolved.

Later i went to customer care centre in person and i was informed that it has been blocked by trai.

I'm using this number for years right from olden days and this is too frustrating to run behind mobile operators just because of this problem. My kyc is clear and i don't have any other issues to have gotten blocked.

Due to this i'm unable to register for mobile banking and net banking and normal banking and other activities including business, as all involve sms transactions for otp and so on.

Kindly clear the problem and enable sms transactions for my above vodafone number.

Thank you.

Please rectify.
Thank you

Hi,

I ported my number from idea punjab to airtel punjab.

My number [protected], got disconnected from idea but never connected to airtel. On filing complaint with airtel got mixed response, while the store tried to help me, their help email id [protected]@in. Airtel.com stated that they have not received my port in request. My alternate no. [protected]

Sir, my bsnl cellone prepaid mobile [protected], my name jeyaraj. I have made top up rupees 100 on 2018 september 10th. On 14.9.18 i have also made rupees 19 as booster. The main balance of my account on 14.9.18 was rupees 60.1536. But on 18.9.18 morning there was no balance amount in my account. I have not opted any pack like song or game. Over than rupees 50 was deducted from my top up balance as illegal. Sir, please arrange the amount will credit again in my prepaid account. Complaint dated 19.9.18.

I am a residence of budh vihar, delhi. My complainant is about the installation of mobile tower in my locality. The concern company of which am not very much aware about is working on installation of tower opposite to my house. My concern is that installation of such towers in residential area is quite harmfull for the health and also the violation of court guidelines regarding the installation of towers and the same is prohibited under environmental protection act (1986).

Dear sir/mam,

I am running my idea postpaid number "[protected]". One month back, i was having a plan of 349 rs. The idea customer care executive were selling me a new plan of 389 rs, which i clearly denied. After some time, customer care executive called and told me that we are giving you same plan in 289 rs for one year after that this plan will be of 389. Therefore, i choose that plan. But now my generated bill showing the sum of rs 389 as basic rental.

If you wanna proof then the customer care should have recording with them.

It clearly shows that the customer care executive lied to me.

Kindly request you to do the needful.

Dear
Mene 29/08/2018 ko vc kharab hone ke karn mene usco badlane ki riqutes dali thi sir 01/09/2018 ko use badal bhi diya gaya tha.
Lekin uske bad se signal not found ki problem aa rhi he uske awaz me 04/09/2018 ko aapki company se clem bhi le chuka hu.
Lekin sir meri problem abhi tak sahi nahi hui he uski complaint 05/09/2018 ko dubara ki thi jo abhi tak sahi nahi hui he
Sir 05/09/2018 se abhi tak jo sarvis me khami hui iska kaun zimmedar hoga mujhe mera itne dino ka peasa rifand chahiye

05/09/2018 ko sarvis request no.[protected]
Is not salution!
09/09/2018 ko sarvis request no. [protected] is not salution!
09/09/2018 ko mail bhi kiya that.
Plz sir me help

Pravin kumar
[protected]

Hello sir/madam.,
I recently port my airtel no. To relaince jio., but from that day i am totally unsatisfied by the network they are making fool., there plan are 149 unlimited call and 1.5 gb data bt net data are too slow i complained so many times., sir i want only port please get away that monopoly of the network company i am doing sales job net is very important for me., my two months are just vulgur and i left my job., i cannot port my no. For 90 days in another company., please help me out.
Gaurav rauthan
Contact no. [protected].

Sir i recharged my reliance dth smart card [protected] for rs.1499 on dated 20th august 2018 after satisfaction from customer care but service could not be activated till date. I called customer care several times but they give me some time and in this process 25 days passed but they did not resolve my problem. Neither they activate my service nor they refund my money.
Sir please take an action against it's cheap and fraudulent service.
With regards from
Pankaj chauhan [protected]@gmail.com

Yesterday i recharged rs.110/- at night 8.41for full talk time
For my bsnl m. No.[protected] then i find my balance was 110.0098 today morning i call only one for 30 seconds at 8.10 then i check my balance and surprised that my balance is 96.8498 it means rs.13.16 has been deducted.
I am a regular customer. On 16/06/2018 i recharged rs.81/-till validity 15/06/2020. I never believe a govt. Concern can chit. Please take action for the same. Alew

Respacted ji
Vodafone has sent me a message that my number [protected] will be blocked as i have sent promotional messages from my phone. Please note as a small businessman i have sent less than 10 personal messages a day to my clients and this cannot be highlighted as a promotional message. This is wrong and i request my number [protected] to be reinstated and i should be informed so that vodafone can give me back the number as i have been using this number for 18 years now. And i also take care in future.
Kindly unblock my no [protected]. Without this no my all banking has held up. It's big loss to me and my business.
Again i request u to unlock my no asap.

Thanks and regards

Sir i have used the idea postpaid no [protected] with idea and wish to change it in to prepaid last 5 to 6 month but as of now all the idea stores are try so many times. Finally the result is idea postpaid is not porting in prepaid.

I m puzzled please. Help me to port the number in any operator

Thanking you

Paankaj n gupta
[protected]

I have so many communication no which was logged by idea stores time to time.

Hi,

My number has been blocked as i dialled on ndnc number which was not intentionally as i recently joined real estate organisation i got the leads from my senior and other sources due to this i dialled customer's number and was not aware that number is register under dnd.

Request you to please intervene as i am using same number from last 7 years.

Hope will get the positive response and my services will resume shortly.

Date of incident-9th-sept-18
Client num-not available
Need to activate my number

Number-[protected]
Name-ankur gandhi
Email [protected]@gmail.com

Dear sir,
I am using airtel number [protected]. For last 7-10 days, i am continuously receiving calls from idea to port my number from airtel to idea. Even after refusing the offer, i am receiving calls (7-10 daily) for their executives for porting the number. If i block an number, i receive call from other number. They don't bother that user is sitting in office and doing some important work.

Please do the needful.

Regards

Sanjeev ghai

Hello,
Respected sir/madam, my name is deepak r jain.. I'm running a small scale business of recharge & telecom business in hubli dharwad district karnataka..
As you have to know it reliance india pvt ltd has closed it's telecom reliance gsm & cdma concept 1 & 1/2 year back i have few stock blocked up in my business & there are many retailers also & some distributor's also who are facing blocked stock & i had contacted to my distributors & sales team & tsm & zonal manager & cluster head also about this before the company was shutting down..?
But i didn't got any helping hand about this..?
Such companies gets profit in huge numbers all because of our support & struggle but after shutting down the companies they should rectify in market how much stocks are there dead in numbers through the state/country..?
Who is responsible for all this sir..?
I requests you to help me out from this situation as soon as possible please..
Thanking you..
Awaiting from you for the best reply & help sir/madam..

On 11th jun i have booked reliance dth booking id is 14551175 that time they sms me that installation will complete within 30 to 45 days but till date no call received from them for installation i have mailed them multiple times they simply revrted that dth will install soon, exmaple on jul they told me till 31st jul they will install all dth i have proof for same they mailed me but on 31st jul they told me pls wait till 31st aug so again waited for one month but again on 31st aug they told and mailed me wait for another one week (So i dicontinue my running cable basis of mail) but till time no dth installed i have all my mails where they cheated me and hrassed me
Pls help i will waited for your positive response

Mohit walia
[protected]
House no 2200 2nd floor sector 45 c
Chandigarh india

Dear team
I have continuously complain to jio cuatomer case about 2 year for alow internet speed and every time they send me massage for wait 90 days (3months) we have planing a site in your area i think in 2 year i have complain every 3 month or 90 days but every time gave me same massage i have 4 screenshort about that every time cheat me to wait 90 days 90 days 90 days i think i have receved this 90 days waiting mail 4th time in last 2 year im verry irritated i have last complain for 2 day ago they send me again mail for 180 day wating again meance 6 month?? This is enouth? Than again i have raise complain i have already wait 2 year than why more wait for 180 day
Than again send me mail again 120 days? Sir thats not fair
I have attached mail copy from jio

(We are working hard to enhance the network at your location.
This may take up to 120 days starting from 08th sept 2018, we will keep you updated as we progress on the installation of a new site.
Nevertheless, barring few locations, you can enjoy our services seamlessly.)
Please check
Im using 4g sim with 100 kbps speed