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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 195

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A
alimpan.roy87
from Bengaluru, Karnataka
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value added services

This to bring to your notice that a bunch of value added services have been activated in last 30 days without my proper consent.

Have requested the service provider to waive all the amount pertaining to value added services as these were activated without my consent and i have contacted the service provider thrice to deactivate those services and inform that these sort of value added services were getting activated in every...
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S
Sajala
from Kolkata, West Bengal
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low coverage on jio

Address:Purba Medinipur, West Bengal, 743248
Website:Jio.com

Dear team,
My name is sajal chakraborty and my jio no is [protected]. I bought this connection on 18th oct'17 after that i am continuously facing coverage issue in my home. I was registered a complaint in jio cc but they are not help me. After that i was raised this concern to apellet desk even they don't resolve my problem.
But till i not get any resolution.

Please me ti resolve the issue

Thanks...
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B
brtessa
from Jaipur, Rajasthan
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network changing from airtel to airtel - regarding

Address:Salem, Tamil Nadu
Website:vn3182009@gmail

Respected sir,
I wanted to change my aircell post paid plan to airtel prepaid plan, so i gave requisition letter on 21.11.2017 at airtel network centre in mettur. I received a sms from airtel (Your request for porting the [protected] to airtel has been received). Though i received the sms from at - airfta, no action have been taken so for. So i kindly request you to help to change my network from aircell to airtel.
Thanking...
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Address:Khordha, Odisha

I have been using a postpaid 3g dongle ([protected]) for last couple of years. For last few months i am not satisfied with the service. Earlier this year, i visited reliance care for service closure but no help came to me.

On 4th nov 2017 i visited reliance communications ltd, fortune tower, 6th floor, c-wing maitri vihar, chandrashekharpur, bhubaneshwar-751023, paid due bills of an amount inr 1471 and got the commitment of...
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D
D.UDAYAKUMAR
from Delhi, Delhi
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idea network - fraud my balance is taken

Address:605111
Website:Trai Please take action this matter

Dear Sir,

Please note, we are used for Idea Network My Mobile Sim No. [protected]. we are recharge amount of Rs.60/- + old balance Rs.50/- maintained. Today evening I am used for 4g Net. We are automatically ads coming, we are try to close this ads. But we are deducted Rs.100/- taken. I am shocking. I am ask for Idea Customer care. we are say to " you are activate 2 VAS so deduct your amount" told. I am shocked. We are using...
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P
P V Krishnaiah
from Hyderabad, Telangana
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no objection certificate from reliance infocomm limited

Address:500095

Sirs, i had been repeatedly requesting reliance infocom limited to issue me a noc in respect of my following numbers, but they have neither given me the same nor have responded to any of my email.

[protected]
[protected]
[protected]
[protected]
[protected]

I will be grateful if you can please direct the firm to arrange to issue me the noc to enable to use these numbers in my professional...
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cure25
from Gurgaon, Haryana
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reliance balance updation

Address:122015

Hi, as per update reliance gsm has stopped its services due to which i am stuck as i have a balance of 2500inr on my sim number [protected].

If i don't port i will lose my number which i am using from past many years as my main point of contact. Also, if i port i will lose my balance which i did recharge.

Customer care is already closed 2 months back, no help from there.

I went to reliance store,...
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G
gaurav2491
from Hoshiarpur, Punjab
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service of aircel no. 9803538313 not working since last 20 days

Address:Sangrur, Punjab, 148001

My aircel no.[protected], punjab circle services not working since last 20 days. I have raised the complaint care. [protected]@aircel.co.in but they not resolve my complaint. I also demanded to provide the portability code for my mobile no. Due to not availability of network on my no. But they refuse to give the probability code to me. They says we send portability code registered mobile no. But register mobile no. Service not working since last...
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P
Prashant1205
from Pune, Maharashtra
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balance deduction for various unsubscribed schemes

Address:411030
Website:care.ideacellular.com/wps/portal/account/online-recharge

Sir, i am using idea mobile service. My mobile no. Is [protected]. My mobile balance is getting automatically deducted for the services for which i have never subscribed. When i called the customer care, they said that it happens because of pop ups or cookies. But i told them that i have already blocked the pop ups and i am not interested in any such schemes or services and i have never clicked on any such offers or schemes. Still my mobile...
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J
Jaivish Patwa
from Mumbai, Maharashtra
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upc code of reliance gsm card

Address:380007

Dear sir
I am using [protected] in reliance prepaid from a long time because relaince stop there voice service i had done mnp request from reliance to idea gujarat postpaid, more then five times it got rejected there are no store in gujarat now who can help me, this number is for my business use. So it is a humbel request kindly provide me a new upc. Summary : i want new upc code for [protected] (Relicance gsm prepaid sim) waiting for...
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Y
Yogesh Dharmik
from Surat, Gujarat
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unable to use data and call drop vodafone network

Address:444707

I would like to inform you from seven days I didn't use proper vodafone internet use within after five minutes you are offline this type of message frequently show on mobile for that I do not my online work . I tried to call vodafone customer care but they have no response . therefore I com to you .please urgently solve my problem .then I make my work fast
Please
Thank. You
Yogesh Dharmik...
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D
dkstore
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

porting request 9336448792

Address:226001

Dear sir

My number is [protected]

I want to port my reliance [protected] number, i have tried 8-10 time to port my

Reliance no. To vodafone every time it is being reliance not allowing to port
Out. They are rejecting requests, letter head no match, but same letter provide to vodafone & airtel again same rejecting was same. This number i very important for me.

Kindly slove...
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V
Vipansingh Lamba
from Amritsar, Punjab
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discontinue of services by reliance communications

Dear sir, reliance communications discontinue its services in punjab without informing its customer on 30th october. As i have a mobile shop i do recharges i have remaining balance in my demo no. Kindly take necessary steps so that amount should be refunded. Like me several other shopkeepers have amount balance outstanding against reliance communicationsthank you...
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P
pravesh2603
from Noida, Uttar Pradesh
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unable to use data and call drop issue

Address:110032

Dear sir/ma'am,

It's been one month and i am not able to use internet and i am facing call drop issue i have registered complaints so many times but i am not getting resolution i have unlimited calling and data pack which is valid till 14th feb 2017 and of worth rs450 but i am not able to use any of service and i am not getting response from idea network. My contact number is [protected].

Thanks & regardsbr...
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R
Rupesh Rasal
from Mumbai, Maharashtra
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I am facing slow speed problem in my jio network

Address:Thane, Maharashtra, 400602
Website:www.jio.com

My jio number is [protected]
I am facing problem in jio for net speed since aug 2017 as per there plan 1mbps speed and they giving me less than 10kb speed as equal to nill speed even i complacent many times they did not solve my problem and i have seen many peoples facing same problem so i request you to help me to get my compensation if you unable to help me then tell me who will help me regarding same
My contact number: [protected],...
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My mobile no [protected] has been port airtel to idea after bill payment from airtel. After porting my no into idea, airtel demanding balance bill 700.22 while i have already paid it after confirmation from airtel store and after that idea converted it. Now idea closed my services from 10 days.

So, i have paid to airtel 701/- rs dated 18/12/2017 that is no right because as per my plan was 399/-rs monthly. And airtel continues...
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A
ameykalambe
from Mumbai, Maharashtra
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excessive text messages on mobile

Address:Thane, Maharashtra, 400605
Website:WLGAIN', 'KATSEC

Frequent text messages from 'wlgain', 'katsec' which is quite irritating giving buy calls on stocks which are fraudulently in nature. Innocent investors may get trapped from such messages. I want to get rid of such messages as soon as possible.
These messages are misleading and unnecessary. Please locate such people and take action against them.

Also i have never provided my mobile no. On websites to get such messages.br...
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S
Suvendu Dey Sarkar
from Asansol, West Bengal
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poor network

Website:www.vodafone.in

Sir/Madam,
Since last September'17, I am complaining to Vodafone customer care regarding poor network in a certain area of about 100 mtr radious. I am postpaid customer of vodafone wb circle. Each time they generate a complaint no. & ask me to wait for few days with the commitment of resolving within a few days. But the problem remains same. When i ask them few days later about the status, they say they tried to call me but my mobile...
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B
Bhusan Jain
from Ingraj Bazar, West Bengal
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issue of bill for old service provider

I had ported my sim card from reliance to bsnl. Reliance company sent me a bill of rs. 147 only. But there is no outlet of rcom. They are not receiving online payment because of the port. My mobile services are closed for the time being. So i kindly request u to look into the above mentioned problem as soon as possible and guide me about the payment.
Dr. Bhusan jain
[protected]@gmail.com...
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S
Somshekhar Chilad
from Khammam, Telangana
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request

Address:Belgaum, Karnataka, 591123

Dear sir,

My name is somashekhar aravind chilad using the mobile number [protected] is got barred by trai saying that it has been used for telemarketing purpose but i don't any telemarketing/sales job i don't know who has complained about it plz help me to restore it because this is my personal number and i requseting to reactivate the same. Sir but if mistake is not from my end how could trai deactivate my number please look...
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