TRAI Complaints & Reviews

Hi team,

My mother is using vodafone no [protected]. And my complain is that vodafone cut money from my account on regular basis, i tried to speak customer care so many time but no one could gave me genuine reason. It's happend more than 6 months.
Please help us, she is old and i am also not reside with her.

Please suggest what should i do....

Dear ser mere aircel no. [protected] par date 12.11.17 ko aircel ivr menu se call aaya maine receved kiya aur rs. 30 cut kar liye gaye is ivr menu ko maine only suna hai koi kye press nahi ki hai ser ab care par baat karne par bol rahe hai ki aapki service deactivat ho sakti par balance refund nahi hoga please mere balance ko refund karwaye aur aircel operator ko chetavani dai. From kamlesh kumar....

Dear sir.. I was complaint regarding network issue in airtel ltd... But till today they cannot taken any kinds of action...
Then, i again call to airtel customer care and asking about my network issue and complaints regarding that and i also ask for my complaint number they don't have it...
I think they cannot get it seriously..
My humble request to you sir take necessary action on this...

Also theire...

Ii am using a mts wi-fi usb dongle with 3g+ connectivity since last 3 years. I usually recharge it with a value of rs. 755 for 12 gb hi-speed connectivity with 28 days validity with data carrying facility. My last recharged was rs. 755/- on 18/10/2017 [validity upto 16/11/2017].

However, since yesterday i. E 10/11/2017, mts has stopped data service. Even its customer care services are also out of reach. Severally i tried,...

Dear sir/madam,

This is surya prasad heading the vodafone number [protected] was facing problem from vodafone executives who are very irresponsible through the calls and even at the store as i am facing call failures from past 3 months and even after complaining them number of times none them responded and solved the issue. So i decided to change the network (Air-tel). So i applied my port last mid month but the port was rejected...

[protected] मेरा नं. है इस पर dnd एक्टिव है
इस पर कई दिनों से अवांक्षित मैसेेज आ रहेे हैंं
जिससे छुटकारा दिलानेे के लिये वोडाफोन कस्टमरकेयर पर 2 बार शिकायत करा चुका हूं.
कोई राहत...

Dear TRAI,

Today 11/11/17 i went to airtel store named Techno shop, shop no 6, manas cooper society, Airoli sector 6 for MNP from reliance to airtel for which they took rs 200 from me for 2 sim cards. He himself accepted that for all he is taking rs 30 but for reliance customer he is charging 100 rs without any offer or balance.

In India many complain are being done by customer but no action are taken against...

I had requested to port my two mobile numbers [protected] and [protected]. Almost two weeks have been passed and reliance has still not released the numbers. I have paid extra one month regular bill usage for one post paid, in effect the account has rs.1000 extra if they settle the account. On the prepaid there rs. 100 balance, just in case. Still there is no response from the reliance. The network is not working from almost 10 days. I am loosing...

Our's is an educational institute at Mysuru. Telephone no. is[protected] Our complaint no. is 89911724/07.11.2017. We are continuously contacting the service person but they are not responding. Because of this our all online works are held up. We have 4 connections in our campus. Kindly solve our problem. We are lodging complaints 3-4 times in a month. Always they are telling cable problem. Every time they are replying they are solving...

Sir i mai ajay kumar jayswal maine 29 july ko customer care me calm krke offer ke bare me maine pucha tha wahan se bataya gya ki aapke no pe 404 rupaye me 84 days ke liye 1 gb daily data and unlimited calling milegi mai puchne ke baad recharge kr liya lekin mukhe iska benefit only 14 days ke liye diya gya.

M. [protected]
Ope.. Idea...

I tried to port a reliance postpaid connection to vodafone. But 1901 responds insufficient balance & even after paying all reliance postpaid bills as on date.

There is no tower signal nowadays.

There is no reliance customer care to contact (Voice / chat / email nothing works). Even all the reliance retailers moved to other service providers & they are not ready to answer for this. Vodafone is not able to answer...

I have vodafone post paid connection no. [protected] but due to aberration in bill service was suspended from september 2017 and in the month of october i have paid the full amount and on 06/11/2017 i visited b. B. D. Bag dalhousie store but mr. Dipyen roy refused to make plan change and for which i visited again on 07/11/2017 and was forced to pay rs 10/-in post paid account and rs 85/- as first recharge, but kindly note that as i am a existing...

I applied for number portability ([protected]) on 30/10/2017 from tata docomo to airtel. I took airtel sim on 30/10/2017. Tata docomo signals disappeared in the night of 03/11/2017 but airtel is unable to provide the service. Airtel customer care is responding that this no. Is not in their database, plz contact to your prev. Operator. Tata docomo customer care is also responding the same as this no. Is not in their database....

Receiving messages from prefixes like

Ad
Ind
Hp

Stock alert: saibaba investment (538557) is on fireeeeeeeee

Now change your stop loss @ 24.85 & buy more 3500 shares @ 25.10 for our sure shot tgt 46

+
Latest is above received message. Looking at the other complaints of other customers if trai has miserably failed in protecting the privacy of phone users and...

I am prashant, blr. Mobile numbers: [protected] & [protected]. (Email: [protected]@gmail.com)

I have received a sms from am-indbuy on[protected].
Message : -
Technical pick - saibaba (Bse code: 538557) buy @ 22.05 target 42 - 54 for 20 days. Sl 21 trade qty 5000. Refer disclaimer call generated by angel broking arq

On searching the internet, i could get the senders info only as service provider as airtel,...

Dear trai,
When i get a postpaid connection from vodafone they have asked me to pay security deposit of inr.300, and they clearly stated that they will refund my amount once we exit from postpaid. After one year, recently i migrated to prepaid within vodafone, and when i asked my security deposit, they said that you will receive cheque within 45 days, and same was mentioned on my bill receipt of every month, but 4 days ago they recharged...

Trai is the governing body for the telecom operators, yet it is immune and ineffective while tackling relaince telecom. The customers are on the verge of losing their primary numbers and trai is simply so callous and insensitive. It has the authority to take action against this rogue company which is not releasing the numbers of the customers interested for porting, yet trai is really not doing anything substantial. Where does the customer...

Sir, i have been receiving sms from websites like ad-indbuy, ad-viacap and several others like this advising to buy so and so shares etc. Every day the same messages have been pouring from the above users to my mobile without my intervention.

It is really a irritating and i don't even trade in share market. This is in spite of registering for "don't not disturb" with my service provider.

Kindly help me out on...

Dear sir,

Recently i have met a company named credit vidya from mumbai, the specialty is that they can give entire details of calls made calls answered and not answered..., sms received, they are reading the sms and giving his bank balances and credit card payments... How can trai allow a telecom company share/sell the data to third party vendor, which is illegal... This is breach of trust. My email details are [protected]@gmail.com...

Dear sir,
I would like to inform you that i am airtel prepaid user, my number is [protected]. My address is a-143 new ashoka garden bhopal. I am facing network problem like a 3g/4g network. I contact customer support but still my problem not solve. My ref. No. Is cgpsc[protected], cgpsc[protected]. I requested to you please solve this problem as soon as possible....