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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 203

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H
Harryshergill
from Ludhiana, Punjab
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compilation of jio wrong comments

Address:147001

Mere ye no [protected] vodafone mein chal raha tha. Mein is no ko port karva ke jio mein convert kar liya jis mein consultant ne scheme di thi ki app ka plan 600 ka plan hai 2gb data daily ka hai 3month ke liya unlimited calling mila gi aur security 600 apki refundable hai. Par jo plan mere us time mila 2month ke liya unlimited calling &2gb data mila air abhi without intimation 509 mein 1 month ke liya kar diya hai aur main 1202 ka bill be...
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R
Ravi Tomar3
from Delhi, Delhi
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port my number before 90 days probation period

Address:New Delhi, Delhi, 110016

I am the user of vodafone cellular postpaid sim, earlier i was using idea sim, having poor connectivity. Than i port my number in vodafone on 4th september 2017 and facing with a great network issue like no tower, no network no nothing.

I have to wait for the signal to make any call, i want to port my number in airtel but i have to stay in vodafone atleast 90 days. I have raised number of compalints to vodafone in this regard...
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V
vineeth shankar
from Bengaluru, Karnataka
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trai unsolicited commercial sms

Address:560048

I am vineeth from bangalore. (Email: [protected]@gmail.com)

I have been receiving sms from ad-indbuy and other ad, vk advertisement messages.

Message : -
Technical pick - saibaba (Bse code: 538557) buy @ 22.05 target 42 - 54 for 20 days. Sl 21 trade qty 5000. Refer disclaimer call generated by angel broking arq

On searching the internet, i could get the senders info only as service provider...
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V
viveka nand sharma
from Nashik, Maharashtra
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reliance communication has discontinued its 2g service without any prior notice

Reliance communication has discontinued its 2g service without any prior notice, which has stopped the service of my mobile number [protected]. Customer service cannot be contacted from any other mobile also. You are requested that reliance communications trying to start the 2g service and ordering reliance communications to stop the 2g service before giving pre-notification and facilitating mobile service provider change, the consumers should...
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K
Kuldeep Pastor
from Kolkata, West Bengal
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airtel assam advertisement on phone while calling from other phone.

Address:781023

Sir
When we are calling from aircel assam sim to airtel assam they are given some advertisements like change your number to airtel network to they will provide 8 gb data and some more things. This advertisement will repeat two times so our more then 90 seconds wasted. You know in case of emergency how precious this time. I suggest you sir ask them to remove this advertisement or either give and option so costomer can avoid it.br...
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Address:Mumbai City, Maharashtra, 401305
Website:[email protected]

Myself ritesh sawant i using vodafone postpaid connection from last 2 years. Due to poor services i had closed postpaid connection and converted into prepaid and paid everything outstanding which they changed for process. Therefore there internal miscommunication and system incomplete updates they twice disconnected my connection then i went to gallery mail their customers forums and made activated my connection, now today i again received...
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R
rajendra.sharma
from Delhi, Delhi
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failure in providing landline/internet services to customer

Address:Alwar, Rajasthan, 301019

Dear sir/ma'am,

We have around 350 landline/internet connection at ashiana utsav bhiwadi, distt - alwar (Rajsathan)- 30109 which is home to all senior citizen (55 plus age). The service provider mts (Rajasthan) is not providing any landline/internet services since 03 nov 17. Customer residing in our premises are away from their next of kin and require basic communication with them. Despite our repeated complaint with mts (Rajasthan)...
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S
Sanndy99
from Mumbai, Maharashtra
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reliance communications

Address:Mumbai City, Maharashtra, 400054

Reliance communications has collected advance rentals from all its postpaid customers including gst
I sandiip l gwalani was also charged 305/- in the month of july nd paid in the month of august
[protected] is my number
Now they r closing postpaid service nd asked us to port to other telecom companies before 30/11/2017 but not returning our money which was collected as advance rentals, infact they r asking more rentals...
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C
Chandnarayan
from Lucknow, Uttar Pradesh
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lost of my mob. no. due to porting code

Address:Mumbai City, Maharashtra, 0141
Website:Customercare@relianceada. Com

Sir i have a reliance gsm mob. No. [protected] i send the msg to company for port my mob. No. From 31 oct to 2november But the company did not send me porting code from i tried approx 10 to 15 times but i did not got the code of portability and charges deduted regularly after 3rd november company totaly stop my mob. No. Facility i cant understand what can i do right now its my 15 years old no. And i used it all the places like bank aadhar...
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R
Raji1980
from Gurgaon, Haryana
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worst network

Address:Kolkata, West Bengal, 700002

I am the user of idea cellular postpaid sim, earlier i was using airtel sim, then one call came to my number and offer me that idea will give 1gb data daily and provide best network anywhere, i convinced with their offer and port my airtel number to idea on 1st november 2017 and facing with a great network issue like no tower, no network no nothing.

I have to wait for the signal to make any call, i want to continue with my...
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P
Pritam Bhowmick
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in processing porting request from reliance telecom

This is on behalf of all reliance communications and reliance telecom users who are having a hell of an experience in trying to port out. The company is unnecessarily delaying the porting process and not giving clearance to the porting request to enable the users to switch. The company is shutting down 2g and 3g services as notified earlier but when the users are trying to port it is not clearing the porting requests. This highly malicious...
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S
swarup_seal
from Kolkata, West Bengal
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regarding mts

Address:Kolkata, West Bengal, 700003

Sir, i am using mts prepaid no. On 4th nov 2017 i got a sms from rcom that cdma service will stop on 30th nov 2017. I have tried to call mts customer but there is no responce. I think ther customer care help me but they have already stop their customer service. Now i am asking how can retrieve my balance amount which will be deleted for port out? - mr. Swarup...
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S
Sreekanth Bodepudi
from Hyderabad, Telangana
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reliance jio mobile

Address:Hyderabad, Andhra Pradesh, 500072

Sir,
I have paid amount online for reliance jio phones for quantity 4 and received only one. When asked for the same, store incharge was rude and not willing to give the balance of the handsets. I have raised the complaint but no action was taken till now. Now am asking for refund the same, even that they are not willing to give (Saying there is no refund clause) request tou to kindly help in this matter (Jio fooling people of false...
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U
Uday Kiran Koppolu
from Bangalore, Karnataka
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reliance porting issue

Hello team

The upc code is not received from reliance communcations even after so many attempts. The customer care is not available and all the outlets are closed.

Knowing that reliance network not being available after november, they should have made some communication to their customers. This is literally cheating the customers.

Not sure whom to contact. Pathetic behaviour from rcom no responsibility...
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S
Swasti mayee Mohanty
from Ranaghat, West Bengal
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want my balance back of 6147.237

Address:Khordha, Odisha
Website:Reliance GSM

I am a reliance gsm customer of odisha with no [protected]. Now reliance service will be stopped. And my outgoing calls will stopped from last 2 days without any information. My account balance is 6147.237 and valid till july 2021. Customer care number is not connected cor any query. Now reliance is tell me to port my number. If i m porting my number then balance will be deleted. Now i want my money back before reliance will quit....
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R
Rkg341
from Haridwar, Uttarakhand
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regarding reliance gsm balance

Address:Chandigarh, Punjab
Website:www.reliance.com

Dear sir,
I am using reliance gsm no from many years & i have more than 400 rs balance
And i have also given this no to my bank
But reliance suddenly stopped their services what i can do please take action against reliance & also give the facility to balance transfer during port the no
Please help us.
Sir what is trai taken action against reliance millions customers are suffering from tana sahi design...
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Address:388215

I am Vodafone customer and I am using Internet 3G and 4g recharge but not give proper speed and I am also do complain about this but not give proper answers from their side and better service my number is-[protected]and name is
CHITAL S PATEL
Now I am calling to customer care but my phone not connecting to customer care. Now I want to complain you so please do forward this complain and discuss with Vodafone and give positive...
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J
jivan247
from Guhagar, Maharashtra
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regrading the, airtel idea vodafone poor internet speed

Address:Ahmednagar, Maharashtra, 422611

Respected sir/mam
. We are facings problem of very very slow internet speed in my villege. My town pin code no.422611 my villege name is talegaon dighe. We all customer of this operator facing this problem. Even 4g recharge of internet 10 to 80 kbps speed instead of 10 to 12 mbps. So request you to as possible as slove this problem.
.
Thanks you..!...
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N
nishsakpal
from Vasai-Virar, Maharashtra
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I am completing about unlimited balance

Address:Raigad, Maharashtra, 402107

399 plan local+std unlimited calling free
And 1gb /dat data for 70 days

I recharged above plan by online dated 4th october 2017
My internet data is activate
But before 3 days my call is not going therefore i called to customer care and talk with him but he said k 399 plan is not activate on this no. ([protected])

So please give mi my calling and support me...
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S
sudhir392
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jio 4g connection

Address:Mumbai City, Maharashtra, 400103

4g connection is supposed to give at least 45 mbps speed.
Jio 4g connection never gives that speed. Curently the speed has come down to download 3 to 4mbps and upload speed of 1.3 to 3 mbps.
Has trai allowed this kind of speed approval to companies?
Will trai take severe action again mukesh ambani's reliance jio?
As a proof i have attached 2 reports (Attached reports are dated 4.11.2017 around 6pm). These reports...
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