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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 204

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S
ShreyasPatil
from Mumbai, Maharashtra
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regarding porting out of reliance gsm

Reliance gsm has been shut down and we are left nowhere with a dead sim. All my contacts are trying to call me but are unable to reach me due to this.

As my sim has no network now, i am unable to log a port out request and due to which i am not able to port to any other network. I really need this mobile number [protected] of mine.

Help from your side will be appreciated....
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U
ubsaswat
from Gurgaon, Haryana
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I am reliance prepaid consumer gsm

Address:Khordha, Odisha, 751019
Website:Relaience GSM

I have balance of 5500 rs in my reliance gsm in odisha bhubaneswar, now the company stops its service in odisha and outgoing facility stopped, and for port purpose massage is coming also customer care number did not work. Kindly help in this regard. How i get back my money please do the needful.
Such kind of decision by the company without considering the public opinion and enough time....
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A
ar_agrawal69
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reliance gsm gujarat service

Address:Ahmedabad, Gujarat, 380016

Hi, i am using reliance postpaid gsm number. I have paid 6-month rental in advance while purchased in june. The reliance has stopped operation from gujarat suddenly. I don't have any message or phone from the company on 30th september 2017. I am a doctor and have many calls from patients, which all affected due to such unresponsible behaviour of the company.


I want to switch to another operator but i don't have the...
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J
Jaiprakash Arbale
from Dhule, Maharashtra
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reduce internet data so fast

Address:411018

My jio no +91-[protected] of rs.459/- plan
Recharge on 19oct.17, but after last five days the internet data is reduced faster than what i using.
Before last six months its happened.
Its happen only after recharge the plan rs.459/-.
I have already clear all search history on all whatever sites i use.
I suggest take strong action against jio company & do needful.
Thanks... Jaiprkash arbale, pune...
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G
gaurav212
from Pune, Maharashtra
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all services on my phone number is stopped

Address:411062

Hello,

I have ported from airtel to idea. Though i have paid bill when i was using airtel's services all the services on my idea number is stopped

Since i was not aware of that i have to submit the receipt without informing me all the services are stopped. Out going is blocked, internet is blocked.

Now though i have submitted the receipt to idea store and even mail i have sent from my mail, the...
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A
Arnesh Ganguly
from Kathor, Gujarat
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facing an issue with porting my number from reliance to airtel

Address:Thane, Maharashtra, 400606

Dear sir,

I have made several requests of "port xxx..." to 1900 from my reliance number, but i am yet to receive a code for going ahead with the porting. I am scared that if this doesn't happen in time before reliance shuts all its operations i may lose this number and this number of mine is linked everywhere for me including my aadhar. Plz help....
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G
Ganesh310892
from Mumbai, Maharashtra
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wrong balance deduction from main balance

Address:Thane, Maharashtra, 421004
Website:www.tatadocomo.com

I have recharge for rs 349 which was for free local plus std calls but while i called my main balance get deducted. So i called customer care with charge of 50 ps. She gave me info that this free minutes will not applicable in roaming. I said ok i was unaware of that info n there nowhere mention that info on online. Still i am ok with this trouble. But she didn't listen me i said transfer my call to your senior i want my money back because...
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A
Arpits018
from Dalhousie, Himachal Pradesh
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reliance

Address:174312

Now i face reliance mobile connectivity problem, number not working, due to company closed shortly, what happened in india this way india sining??

Please help us to port number and reply to this mail shortly
I'm not getting reliance signals on my mobile. When asked a mobile operator, he said reliance is not working, port to other?
Without signal how to port.
My relaince number [protected]
Alternate...
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M
Munir2705
from Mumbai, Maharashtra
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vodafone harassment

Address:Mumbai City, Maharashtra

Since aadhar phone linkage is mandatory i needed to change ownership of my sim to my wife's name since she's using the sim for several years although it's registered in my name. Vodafone refuses to change ownership unless i convert my prepaid number to postpaid. Can they force me to change to postpaid. Is this not against government directives? Please advice....
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C
chmp1992
from Bengaluru, Karnataka
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slow net speed and call drop

Address:176304
Website:Jio

Sir
I have been using jio sim from nov 2016. Initially my mobile network was good. But as soon as free service terminated in march 2016. The net speed gets lower than earlier. Also there is continuos problem of call drop.

"reliance jio infocomm ltd." pretends to give 4g speed but actually they are not achieving even 2g speed now.

Its humble request kindly resolve the matter at the earliest please....
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S
shrethan
from Addanki, Andhra Pradesh
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reliance network negligence

Address:Adilabad, Andhra Pradesh, 504302

Not getting reliance network in my phone from last 2 days. I am unable to receive and send messages and calls. I went to reliance store they said "didn't work reliance official portal site properly last 4 days" and cant possible to accept port massage also, i linked this mobile number to adhaar card and bank, so can't receive any opt. I sent 2 mail to customer center, no reply, at least if they give port code, we can port and we can change...
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K
Kumar1985anil
from Fatehabad, Haryana
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reliance harassment .no signal no port

Address:Chandigarh, Punjab, 160047

Trai "please involve this issue"
Not getting reliance network in my phone from last 2 days. I am unable to receive and send messages and calls. I went to reliance store they said "didn't work reliance official portal site properly last 4 days" and cant possible to accept port massage also, i linked this mobile number to adhaar card and bank, so can't receive any opt. I sent 2 mail to customer center, no reply, at least if they give...
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N
niranjannaik1
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my reliance gsm doesn't work

Address:411030

Yesterday as on 1 nov 17, i did not get otp number and did not receive call so i checked at all and went to showroom where is shut down and suddenly, i got information that reliance communication has been shut down and the company did not inform by attention or alert sms. I did not get any big announcement from them.. Today, i tried calling customer care but failed to receive them and no service available. How to resolve for porting because...
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N
Nancy Tuli
from Pune, Maharashtra
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no reliance signal from past 2-3 days

Address:Pune, Maharashtra, 411057

Hi, i am a reliance customer and it was working well before 2-3 days. From 2-3 days no connection is coming to my reliance gsm sim. I am not even able to connect to any other network also. My all credit cards and otp comes to this number.
How can reliance shut the services without informing customers? It is time you should take some action against defaulters. It is their company but we have invested our trust in the company by buying...
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J
JIGAR
from Mumbai, Maharashtra
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idea postpaid connection

Address:Ahmedabad, Gujarat, 380060

Hello,

For my idea postpaid connection which is having 4g sim. Whenever i receive a call or when i dial a voice call from my idea network at the end of the call they will deduct some of my data even though i have not switched on my data for last 3 days.

I have complained no of times for the same and there is no response or resolution of the same from there side. I have sent 43 mails for the complain along with...
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P
Pethaperumal C
from Mumbai, Maharashtra
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airtel postpaid to prepaid conversion 9880191139

Address:560036
Website:airtel

I went to airtel relationship center (Kr puram, next to traffice police station, bangalore 36) on 22nd oct. I made a request to convert my postpaid to prepaid.
They told that my security deposit will be adjusted with 19th oct postpaid bill amount and i need not pay the bill.

They gave me a 4g prepaid sim [protected] [protected].

Its been more than 10 days but still my postpaid connection is active and prepaid...
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C
Chintan Sanghvi
from Mumbai, Maharashtra
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rcom unable to send port code to port out

Address:Mumbai City, Maharashtra, 400004

Hi team, reliance communication is not sending / we are not getting response to port sms sent to 1900 from reliance number since 30 oct 2017.

Due to this i am stuck and hence cant proceed with porting request to other operator.

Need your kind and immediate action in this matter. This is a discontinuation of service and not acceptable.

Is it possible to opt out of rcom with old porting code which...
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K
kgb rao
from Hyderabad, Telangana
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reliance telecommunications-withdrawal of services

Address:Unnao, Uttar Pradesh, 500016

Dear sir,

I am the subscriber for reliance communications mobile number [protected] and all of a sudden my services were withdrawn by reliance and i am unable to make any call nor able to receive since a month.

In between some time calls are being materialized and the operator is confusing us whether the operator is existing or not we do not know.

Due to such confusion we have paid bill twice.br...
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P
Pandurangan Krishnamoorthy Harur
from Perambalur, Tamil Nadu
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unsolicited commercial sms

Address:632001

I am k pandurangan, vellore. Mobile numbers: [protected] & [protected]. (Email: [protected]@gmail.com)

I have received a sms from ad-indbuy on[protected].
Message : -
Technical pick - saibaba (Bse code: 538557) buy @ 22.05 target 42 - 54 for 20 days. Sl 21 trade qty 5000. Refer disclaimer call generated by angel broking arq

On searching the internet, i could get the senders info only as service provider...
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S
shriramnia
from Pune, Maharashtra
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portability issue (unable to get upc code) and network issue

My reliance gsm no. [protected]. I have sent message couple of time to 1900 for generating upc code 9portability) but not getting any revert. Now my all incoming and outgoing calls and messages reliance has stopped. Rcom announce that reliance is permanent close from 30-nov.2017 but from last few days my this number getting shut down by company m suffering lot of problems like not able to make net banking transactions, not getting messages...
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