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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 215

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R
Ratesh Aery
from Srinagar, Jammu and Kashmir
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misleading information about recharge

Address:Jammu, Jammu and Kashmir

I recharge My airtel No. [protected] with 399/- Plan with validaty of 84 days & 1 GB data daily but after 28 days it stopped. I contact all customer care centers and numbers but no one cares, now plz. Look after the matter bcoz it is very difficult for a middle class man to recharge every month with Rs. 400/-. I got the message from airtel company for the recharge, even recharge center confirmed that....
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M
Md Tauheed Ahmed
from Bengaluru, Karnataka
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cheating/fraud by airtel

Address:Bidar, Karnataka, 585401
Website:www.airtelgprs.com

I have port my number from docomo to sorrel, they told me they will provide 4g service here in bidar city but they are providing lesser than 2g speed,
Many times i called them but issue is not getting solved.
I have wasted 451rs, this is a issue of entire customers, for ex they cheated 50k people here in city 451x50, 000=?, how huge fraud it is?...
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V
VilasSPatil
from Aurangabad, Maharashtra
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complaint about double (excess) charging by bsnl for prepaid recharge

Address:Jalgaon, Maharashtra, 425107

Respected sir,
On my bsnl prepaid mobile no.[protected] on day 29/8/2017 my mobile balance was. Rs.756/-. On this day i requested on bsnl tollfree number 123 by sms for recharge for stvrs395/-. As per rule bsnl has to deduct rs (334.7457) from my account balance. But bsnl deducted double recharge amount. By sending two charging sms. Now i have only rs. (84.4481) balance.
I have made twice complaint to bsnl toll free number...
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R
raunak10
from Mumbai, Maharashtra
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not able to use 4g data in airtel postpaid 9972666670

I have recently ported from vodafone to airtel and from the day 1, i have been calling them that i am not able to get 4g speed in my phone.

The customer care either close the complaints without informing me or they give me different stories that my 4g services are deactivated and i need to call 198 to activate it.

When i call to activate 198, they say the services are activated and you need to raise a complaint...
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P
pkforyou
from Imphal, Manipur
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receiving sms after dnd service

Address:Patna, Bihar, 800014

As per ur rules i didn't share my personal details like contact number either email id.
Madam/sir, I successfully start dnd service in my aircel and Telenor and i have registration number also. But both of them send me messages everyday.
I want to know how to register complain to trai court for take penalty?
Someone told me that trai will help soon...
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K
kkathrik
from Mumbai, Maharashtra
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existing operator not allowing me to number portability

Address:Hyderabad, Andhra Pradesh, 500038

Hi,
Currently iam using idea mobile network. I would like to switch on to some other network through number portability due to iam not happy with services provided by current mobile operator (Idea).
But the current mobile operator is denying my port request. Its almost three times i have been updating my port request but still the mobile operator is responding my request....
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V
visit2amit2010
from Kolkata, West Bengal
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frequent calling from airtel

Dear sir

I have my mobile number with vodafone operator with no. [protected]. Recently, from few days there have been too many frequent calls from airtel operators asking me whether i have to port my number to airtel. I have politely refused 2-3 times but still they are constantly calling me which is resulting into harassment and disturbance. Pl. Help me.

Rergards
Amit singh
Mobile - [protected].br...
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K
kishanj kumar
from Bargarh, Odisha
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without any information vodafone close my sim card

Address:110009

Without any information vodafone closed my number i lapse my 446 plan icomplaint by call and also visit voda service center where replace my sim but till not activated after 1 month. What can i do? I go to visist service center excutive asked me ur number will be activated in 4 hour but till after 1 month my number is also closed now i m face problem....
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R
ravipkc
from Delhi, Delhi
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vodafone does not accept call from jio no.

Address:New Delhi, Delhi, 110008

From last 3 months i am not able to place a single call to vodafone contacts from my jio no. When i contacted jio customer care they have said that the problem is from vodafone side. Please resolve the issue. Vodafone company always creats problem while receiving calls from jio. They should be competitive through business not by cheating. It is upto customer satisfaction to choose mobile networks. Why vodafone want to compel to swith in their...
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S
Sunil Kawde
from Mumbai, Maharashtra
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mobile data services issues

Address:Pune, Maharashtra, 411014

Team i am customer of idea and facing mobile data slowness issues since 29th jul'17, lodged several complaints but all in vain.
Idea have provided 10gb 4g free internet but it works similar to 2g, infact worst than that.
I have idea plan of rs 399 unlimited with 3g internet but it also doesn't work.
Just get calls from idea call center stating complaint is lodged and someone from their team will get back. Other than calls...
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E
Er diwakar
from Delhi, Delhi
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regarding vodafone careless behaviour.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Vodafone.com

My name is diwakar. I m vodafone customer from 15 aug 2017. I live alone in my flat they came my house in day time when i was in ofc and without calling me for physical verification vodafone block my outgoing thn they conduct physical verification on 27aug 2017 i was available but idk why they block my incoming too. I really suffering. They r very careless i also visited their vodafone store in sec61 noida but they dont do anything. My mobile...
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P
pravesh2603
from Noida, Uttar Pradesh
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low balance message and call disconnection

Address:North East Delhi, Delhi, 110032
Website:www.ideacellular.com

Dear concern,

Whenever i make any call i got an audio message saying i have low balance to make a call and sometime i am not able to make calls. How can it is possible when i have purchased an unlimited call and data plan and i hardly make 2 calls a day and that i also of very short duration like 1 to 2 minute.
I had called customer care for the same but they are not helping me.
Kindly look into it.
br...
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I am complaing about not to cridid airtel internet recharge of rs 148.00 id no-[protected]. On 23rd august 2017 to my mobile no-[protected]. According to data massage of airtel company. Dated on 23rd august 2017. The data massage of airtel was 'data on 4gh/s+4gsimrs.148.00=unlimited airtel mobile calls+28gb (1gb/day) 4g/3g 28days. But airtel company did not credid this mentioned data. Therefore i am praying for justice...
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K
kgb rao
from Hyderabad, Telangana
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preventing from porting by tata teleservices

Address:Hyderabad, Andhra Pradesh, 502319

Dear sir,

Pending porting - phone number [protected]

I have applied for porting my number to tata teleservices ltd but they are not allowing me to port and telling one reason or the other.

I made efforts to clear my pending grievance by phone, email and in person to their offices. What should i do more than this. It is purely an harassment case and nothing else. Though i have deposit of rs.500/-...
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S
sanjaytomar40
from Delhi, Delhi
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regarding unsubscribing a number

I had filled an application form 3 months ago for closing my tata docomo number... They rejected my application without any reason...
I have already paid my bills... There were no dues which were remaining... Services were not good... I have not even used the number for three months... Why they are demnding bill... Kindly take some action... I would b thankful to you
Number -[protected]...
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R
Rajendira Pradad Guru
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aircel/lowest 3g service in chennai

Address:Chennai, Tamil Nadu, 60063

Dear consumer care,
I have taken a plan of 549 which provides free 70 days voice call and 70 gb 3g data. But, 90% places no 3g network found and only 2g is available. Even though if you got 3g network, it is working like 2g network. I never seen such bad/worst services from aircel. 1 year back it was good. But, now a days aircel doing very worst services in 3g data. Kindly do the needful and validate are they proving 3g data perfectly...
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M
Mahesh Ibhad
from Mumbai, Maharashtra
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voice not clearly listen of tata docomo

Address:412308

I have tata docomo sim. Last 3-4 months there is problem occurred in outcoming and incoming call that when i have dialled or received any incoming call then voice not clearly listen. I have also raised complaint 3-4 times in tata docomo but till problem not solved. My number is [protected]. Another i have idea sim but there is not such a problem ocurred. So please do necessary action....
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V
Vinu Walia
from Indore, Madhya Pradesh
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cheating on recharge done

Address:492001
Website:Idea

Dear sir
I got a mesaage from idea company that if i do recharge of 404 in my number i will get validity of 84 days with free calling and 1 gb data daily. As soon as i did recharge i didnt get the data and validity as per given in a message received from company and this has happened with me twice. And when i asked customer care they denied to help me....
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S
Sajaldas80
from Duliagaon, Assam
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downloading and speed issue

Address:Sonitpur, Assam, 784505
Website:Tezpur

Dear sir,

I had make complain regarding download speed to service provde reliance jio thrue complain ref no "sr00000c5owp" and got a reply as bellow:

Dear sajal,

I am sorry to know that you are experiencing slow speed issues at your location. This is definitely not the experience we want you to have with jio.

As per the resolution on complaint number sr00000c5owp, i regret to inform...
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S
shenishettyRajesh
from Hyderabad, Telangana
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issues with mnp (airtel)

Address:Hyderabad, Andhra Pradesh, 500018

Hi
My name is rajesh and my mobile number is[protected], from vodaforne i have ported into airtel network on 24th aug midnight, but still yet my sim is not activated i tried calling customer care many times and spoke to them aounrd 3 hrs and also visited airtel stores and the people from customer care and airtel stores keep on given me wrong commitments stating that the sim will activated within 2 hrs, 4 hrs and 24 hrs, till now 24...
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